Top 50 Business Processes Outsourcing (BPO) Companies in Mumbai

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Top 50 Business Processes Outsourcing (BPO) Companies in Mumbai

February 2023

Looking for a top business process outsourcing company in Mumbai?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Mumbai BPO Services

  • 1
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Mumbai, India

    PREMIUMHELP is a small non-voice bpo/back office services company launched in 2010. Their services include non-voice bpo/back office services, social media marketing, and graphic design. The agency is located in New York, New York.

    Industries

    Notable Project

    A nonprofit institution hired PREMIUMHELP for digital marketing support. The team provided an experienced virtual assistant to work directly with the client, helping them promote their brand online. 

    "I was pleased with the results."

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  • 2
    • Scheduling

      3.0
    • Quality

      3.0
    • Cost

      3.0
    • NPS

      3.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Athena BPO is a domestic BPO based in Mumbai and Bangalore, India. Founded in 1990, Athena provides voice/call center services and non-voice BPO/back office services.

    Industries

    Notable Project

    Athena BPO supplies a business service with payment processing capabilities, which includes handling general billing of claims and directing payments. Since engaging with Athena, the client has seen faster billing, and praises Athena BPO's competitive rates.

    "They save me time and allow me to see more clients, saving me hundreds." - Director, Business Service

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  • 3
    • $100,000+
    • 1,000 - 9,999 employees
    • Mumbai, India
    Firstsource Solutions is a large call center company headquartered in London , United Kingdom; Louisville, Kentucky; Mumbai, India and Muntinlupa City, Philippines. The team offers voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and business consulting.

    Industries

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  • 4
    • $1,000+
    • 10,000+ employees
    • Mumbai, India
    Hinduja Global is a non-voice bpo/back office services company. They are located in Mumbai, India; Princeton, New Jersey; El Paso, Texas and Quezon City, Philippines and have a large team. Their team provides non-voice bpo/back office services and HR services.

    Industries

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  • 5
    • $1,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Integreon is a legal services company founded in 1998. Their headquarters is in New York, with multiple offices worldwide in Mumbai, India, Beijing, China, Johannesburg, South Africa, Makati, Philippines and London. Their team of over 1,000 employees offers non-voice BPO/back office services, voice services, and transcription. They primarily work with clients in the financial, business, and legal industries.

    Clients

    • Microsoft
    • Cognizant Technology Solutions

    Industries

    Notable Project

    Integreon helped a global financial services firm to comply with new regulatory requirements. They led the adoption and implementation of new data visualization tools. This reduced the time and resources spent on the client.

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  • 6
    • $1,000+
    • 10,000+ employees
    • Thane, India
    Business consulting company EOSGlobe is based in Thane, India and Lewes, Delaware. The large company was founded in 2003. Their team focuses on business consulting, call center services, robotics process automation, and back office outsourcing.

    Industries

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  • 7
    • $10,000+
    • 250 - 999 employees
    • Mumbai, India

    Direction Software Solutions is a business consultancy based in Mumbai, India. Since 1999, their current team of over 800 has been specializing in IT managed services, custom software development and non-voice BPO services. They primarily serve midmarket clients in the financial services, media and real estate industries. 

    Clients

    • Barclays Bank PLC
    • Otto-Versand Gmbh Group
    • Sodexo
    • Bon Prix

    Industries

    Notable Project

    Direction Software Solutions provides programming support and offers ideas for improving process efficiency, assisting with the entire in-house software suite. Resources scale flexibly to meet varying needs. 

    "They quickly got up to speed with mastering new technologies and fulfilling our needs."

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  • 8
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India

    With offices in Mumbai and New Delhi, India, Cosmic Sounds - Dubbing Voice Over is an audio & video localization and translation services company. Since 2008, their small team of six has been specializing in voice services and other digital marketing efforts for primarily small businesses. 

    Clients

    • DHIRA
    • WHO
    • Akshay Kumar
    • Bloodshot

    Industries

    Notable Project

    A digital marketing company hired Cosmic Sounds for their transcription services. The team translated voiceovers into different languages. Their services are ongoing.

    "The team delivers."

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  • 9
    • $5,000+
    • 10 - 49 employees
    • Navi Mumbai, India

    Nisos Technologies is a digital innovation lab headquartered in Navi Mumbai, India with an office in Brooklyn, NY. Founded in 2012 and currently employing around 25 professionals, Nisos works primarily with small businesses in the health care and medical industries. The team specializes in web development and mobile app development services.

    Clients

    • Amazon
    • vFit Technologies
    • Gigaspaces
    • Mt Sinai Hospitals

    Industries

    Notable Project

    Nisos provided end-to-end development of a white-label email marketing system. This is a multiyear-project and the parntership is ongoing. 

    “One other thing that was unique was that they used a very consultative approach.”

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  • 10
    • $1,000+
    • 250 - 999 employees
    • Navi Mumbai, India
    XtraNet Tech is a call center service. They are based in Bhopal, India; Bhopal, India and Navi Mumbai, India and have a midsize team that provides voice services, HR services, and non-voice bpo/back office services. The agency was founded in 2002.

    Industries

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  • 11
    • $5,000+
    • 50 - 249 employees
    • Mumbai, India
    Founded in 2001, i2c World Inc. Is a non-voice bpo/back office services and phone answering service. The midsize team offers non-voice bpo/back office services and voice services. The firm is based in new York, New York and Mumbai, India.

    Industries

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  • 12
    • $1,000+
    • 50 - 249 employees
    • Navi Mumbai, India

    StatByte Marketing Solutions is a marketing firm based in Navi Mumbai, India, and founded in 2019. Their team of over 10 offers voice services, back-office services, and market research solutions for various clients. They work with small and mid-market firms.

    Clients

    • Gridlines LLP

    Industries

    Notable Project

    A trade events organizer hired StatByte Marketing Solutions to conduct telemarketing for an industry event. The team campaigned for online registration and in-person attendance while managing the database.

    "Their determination in working towards the success of the campaign was impressive."

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  • 13
    • Undisclosed
    • 2 - 9 employees
    • नवी मुंबई, India

    A&N Sales Services Pvt. Ltd., a sales outsourcing company, was established in 2022. They are based in नवी मुंबई, India and have a small team. Their services include sales outsourcing, market research, and business consulting.

    Industries

    Notable Project

    A&N Sales Services Pvt. Ltd. provides marketing and research services for a laminated materials manufacturer. They also work on the firm's branding. Two teammates work directly with the client on this project.

    "Their quality is excellent."

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  • 14
    • Scheduling

      3.5
    • Quality

      4.0
    • Cost

      4.0
    • NPS

      4.0
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    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Based in Mumbai, India, Exactus is a legal process outsourcing services firm founded in 1995. The team of 34 specializes in non-voice BPO/back office services, voice service, and translation. They serve clients in the legal industry. 

    Industries

    Notable Project

    Exactus worked on legal process outsourcing for a financial services firm. The client was impressed with the team's work. 

    "They do a great job." — Finance Associate, Financial Services Organization

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  • 15
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
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    • $100,000+
    • 10 - 49 employees
    • Mumbai, India

    Swivelt is a Singapore-based marketing and digital strategy company that was founded in 2018. They also offer business consulting, HR, and voice services. They primarily work with midmarket businesses in the advertising, e-commerce, and business services industries. 

    Clients

    • NetApp
    • StarHub
    • Boost e-Wallet
    • GMI

    Industries

    Notable Project

    Swivelt was tasked with the B2B marketing for an IT software to increase brand awareness.

    "Within 15 days, they managed to increase my brand awareness."

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  • 16

    Worked with Altius Customer Services Pvt. Ltd.?

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    • Undisclosed
    • 50 - 249 employees
    • Navi Mumbai, India
    Answering service Altius Customer Services Pvt. Ltd. Was founded in 2004. The firm focuses on call center services, customer service outsourcing, web design, and web development and has a midsize team. The firm is located in Navi Mumbai, India.
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  • 17
    • Scheduling

      4.5
    • Quality

      4.0
    • Cost

      4.5
    • NPS

      4.5
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    • $1,000+
    • 2 - 9 employees
    • Mumbai, India

    Bodhi Global Solutions is a consulting company based in Princeton, New Jersey. They have about 20 employees that focus on the healtchcare, consumer products, and manufacturing industries. They provide non-voice BPO/back office services, voice services, and HR consulting & outsourcing capabilities.

    Industries

    Notable Project

    Bodhi Global Solutions handled administrative and legal processes for a manufacturing company. They handled over 70% of the client's administrative work from legal process outsourcing and litigation support, to contract and document review and management, among other services.

    "Their strengths are quality, fast performance, rapid adaptability with the working group, and a great analysis of the information." — Director, Manufacturing Company

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  • 18
    • $5,000+
    • 10 - 49 employees
    • Mumbai, India

    Launched in 2011, Provirtualassistants is a non-voice bpo/back office services company. The company specializes in non-voice bpo/back office services, other digital marketing, social media marketing, web design, and more and has a small team. The company is located in Mumbai, India.

    Industries

    Notable Project

    Provirtualassistants provided CRM services for a biotech company. They were assigned to send e-mails to potential clients, reply to existing clients, arranging calls, and more.

    "They were very effective, hard-working, and kind."

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  • 19
    • Scheduling

      5.0
    • Quality

      4.8
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Mumbai, India

    Since its founding in 2019, the Mumbai-based team of about 50 at Custex has already become an established e-commerce service provider. They focus primarily on e-commerce development, non-voice BPO/back office services, and content marketing.

    Clients

    • Amazon- India
    • Jumia- Africa
    • Bigbasket
    • Tatacliq

    Industries

    Notable Project

    Custex created top-notch content as well as excellent photos for the company's app and site. The team aimed at increasing the revenue of the client.

    "Their friendly and cooperative attitude was impressive."

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  • 20
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Based in Jaipur, India; Mumbai, India; Bengaluru, India and دبي, United Arab Emirates, QDegrees Services is a midsize business consulting company. Founded in 2013, the team offers business consulting, market research, non-voice bpo/back office services, and voice services.

    Industries

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  • 21
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India
    Veenus Group of Compnanies is a call center. The small team is based in Mumbai, India. Their services include voice services, non-voice bpo/back office services, HR services, and finance & accounting outsourcing (FAO).
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  • 22

    Worked with Bharat Petroleum Corporation Limited?

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    • Undisclosed
    • 1,000 - 9,999 employees
    • Mumbai, India
    Launched in 1952, Bharat Petroleum Corporation Limited is a PR company. The large Mumbai, India-based team focuses on public relations, engineering, business consulting, back office outsourcing, and more.
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  • 23
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India
    YourDailyTask is a non-voice bpo/back office services company founded in 2008. The firm offers non-voice bpo/back office services, accounting, email marketing, search engine optimization, and more and has a midsize team. The firm is headquartered in Mumbai, India.
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  • 24
    • $10,000+
    • 50 - 249 employees
    • मुंबई, India

    Headquartered in मुंबई, India, AMBE INTERNATIONAL is a human resources firm. Launched in 1979, the midsize team offers HR services, business consulting, call center services, and corporate training.

    Notable Project

    A digital marketing company hired AMBE INTERNATIONAL to provide HR services. They sourced working resources to help the client grow their internal team for their company.

    ''I was happy with the resources they provided.''

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  • 25
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India
    Excel Infoways, Ltd. Is a midsize Mumbai, India-based non-voice bpo/back office services and phone answering service. The team provides non-voice bpo/back office services and voice services.
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  • 26
    • Undisclosed
    • 250 - 999 employees
    • Mumbai, India

    Established in 2017, Yellow Umbrella Services is an event marketing & planning company. Their midsize team is in Mumbai, India. Their team specializes in event marketing & planning, digital strategy, call center services, advertising, and more.

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  • 27
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India
    NewGalexy is a non-voice bpo/back office services company in Glasgow, United Kingdom; London, United Kingdom; Northbridge, Australia and Mumbai, India. The small team specializes in non-voice bpo/back office services and was launched in 2012.

    Industries

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  • 28

    Worked with SalesPro Business Solutions Pvt Ltd?

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    • $1,000+
    • 10 - 49 employees
    • Mumbai, India
    Sales outsourcing company SalesPro Business Solutions Pvt Ltd was founded in 2014. Their small team is in Mumbai, India. SalesPro Business Solutions Pvt Ltd specializes in sales outsourcing and business consulting.
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  • 29
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India
    Live Virtual Assistants, a non-voice bpo/back office services company, is located in Mumbai, India. They offer non-voice bpo/back office services, web design, custom software development, digital strategy, and more and were established in 2019.

    Industries

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  • 30

    Worked with Writs Law International US LLC?

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    • $1,000+
    • 2 - 9 employees
    • Navi Mumbai, India
    Writs Law Int. & Legal Counsels (UK) Ltd., a non-voice bpo/back office services and business consulting company, is based in London, United Kingdom. The small firm was founded in 2020. Their team focuses on non-voice bpo/back office services and business consulting.

    Industries

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