Custex
visit site- $50,000+
- 10 - 49 employees
- Mumbai, India
Since its founding in 2019, the Mumbai-based team of about 50 at Custex has already become an established e-commerce service provider. They focus primarily on e-commerce development, non-voice BPO/back office services, and content marketing.
Client Insights
Industry Expertise
40%
30%
10%
10%
10%
Client Size Distribution
Small Business (<$10M) 40%
Midmarket ($10M - $1B) 40%
Enterprise (>$1B) 20%
Common Project Size
<$10K 2 projects
Clients
- Amazon- India
Highlights from Recent Projects
Custex undertook a content writing and marketing project for Bigbasket, an online grocery supermarket. The company was struggling with limited in-house writers, and Custex was brought in to write product descriptions. The team at Custex has written about 500 product descriptions, rearranging specifications provided by manufacturers. The engagement started in July 2020 and is ongoing, with Bigbasket investing approximately $350 USD in Custex's services. The content quality provided by Custex was found to be on par with Bigbasket’s standards.
Custex was hired by Fiora Online Limited Company to build top-quality content, including high-quality images for their app and site. The goal was to increase sales. Custex was selected after a rigorous process of checking various agencies and their work samples. The team at Custex, particularly Abhijeet and Preeti, worked closely with Fiora's team, understanding their queries and concerns and acting accordingly. The company appreciated Custex's dedication to their work and their uncompromising quality.
An e-commerce company selling electronics and lifestyle items across India hired Custex for image and content curation. The project involved marrying and curating images and content, quality checking, and uploading them on the site. The goal was to correctly map content and images with quality specifications as per system requirements within an agreed timeframe. Custex was selected based on a reference from a partner brand and was given full-time assignments due to the quality of their output. They were responsible for correct image-content mapping, ensuring quality and specifications as per system requirements, resolving queries with brand teams within 48 hours, and uploading the content within 72 hours of receipt.