Custex
visit site- $50,000+
- 10 - 49 employees
- Mumbai, India
Since its founding in 2019, the Mumbai-based team of about 50 at Custex has already become an established e-commerce service provider. They focus primarily on e-commerce development, non-voice BPO/back office services, and content marketing.
Client Insights
Industry Expertise
40%
30%
10%
10%
10%
Client Size Distribution
Small Business (<$10M) 40%
Midmarket ($10M - $1B) 40%
Enterprise (>$1B) 20%
Common Project Size
<$10K 2 projects
Clients
- Amazon- India
Highlights from Recent Projects
Custex was hired by Bigbasket, an online grocery supermarket, to write product descriptions due to a limited set of in-house writers. The Custex team took on the responsibility of writing about the products and rearranging the specifications provided by the manufacturer. They have covered over 500 SKUs for Bigbasket, maintaining a consistent quality level. The total investment for this ongoing project, which started in July 2020, has been approximately $350 USD.
Fiora Online Limited Company hired Custex to build top-class content, including high-quality images for their app and site, with the goal of increasing sales. After considering various agencies and reviewing sample works, Custex was selected for their seriousness and commitment to quality. The collaboration involved a series of discussions and the Custex team, specifically Abhijeet and Preeti, worked closely with a member of Fiora's team to address any concerns and act accordingly.
An E-Commerce company selling electronics and lifestyle items across India hired Custex to curate and quality check images and content before uploading them to their site. The goal was to correctly map content and images according to system requirements within an agreed timeline. Custex was selected based on a reference from a partner brand and the quality of their output on some initial assignments. The scope of their work involved correct mapping for images to content, ensuring quality and specification as per system requirements, resolving queries with brand teams within 48 hours, and uploading the content within 72 hours of receipt.