Top 20 Phone Answering Services in Bengaluru

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Top 20 Phone Answering Services in Bengaluru

May 2022

Looking for a top answering service in Bengaluru?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

List of the Best Bengaluru Answering Services

  • 1
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

    Clients

    • MSN
    • Korchina
    • Fujitsu
    • Yale School of Management

    Industries

    Notable Project

    Flatworld Solutions helped a marketing and advertising company to manage their CRM level-one support tasks, including call centers.

    “Flatworld Solutions will do a phenomenal job of training replacement resources.”

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  • 2
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

    Clients

    • Groupon
    • Sprint
    • Web2Carz
    • Wyndham

    Industries

    Notable Project

    A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

    "They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

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  • 3
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Clients

    • MyCheck
    • Loginn
    • Cyber-Duck

    Industries

    Notable Project

    Aidey provides customer support for a self-help podcast. They have been managing chats and emails for their customers with relevant resolutions based on queries they received from customers.

    "Their team quickly understood how our platform worked and now deliver great customer service all around."

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  • 4
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Clients

    • Kern
    • Krohne
    • Cimatron Group
    • Jurat

    Industries

    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

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  • 5
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

    Clients

    • Bank of India
    • CMC Limited
    • ING
    • Siemens

    Industries

    Notable Project

    Cerebra LPO worked with a manufacturing company in managing its legal document processing. The team provides a balance of speed and reliability that allows the client's staff to avoid long hours and focus on other priorities.

    "I am totally satisfied with the service offered by this company." - Business Development Executive, Manufacturing Company

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  • 6
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

    Industries

    Notable Project

    Intrust Global provided financial and IT services to an educational organization. Intrust took over the client's accounts, payroll, credit, record taking, IT, and client transactions, saving the client 100 hours and around $100,000 per month.

    "They are experts who are highly skilled in their fields." — Finance President, Education Organization

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  • 7
    • $1,000+
    • 10,000+ employees
    • Bengaluru, India

    Infosys is a BPO subsidiary of Infosys Ltd. With over 10,000 employees, they were established in 2002 in Bengaluru, India. They offer voice services, non-voice BPO/back office services, and HR consulting to clients in the financial, healthcare, and telecommunication industries.

    Clients

    • Cisco
    • Broadspectrum
    • Edelweiss Group
    • TP Vision

    Industries

    Notable Project

    Infosys BPO used robotic process automation (RPA) to drive higher transaction volumes and improve turnaround time for a multinational mining corporation. They integrated the client’s relevant functions onto a single platform, then automated transactional processes. The client saw significant transformations as a result, including a 36% improvement in efficiency and an overall reduction of cycle time.

     

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  • 8
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Established in 2011, The-Connections India is an answering service. Their midsize team is headquartered in Pune, India; Pune, India and Bengaluru, India. Their team offers call center services, customer service outsourcing, back office outsourcing, finance & accounting outsourcing (FAO), and more.

    Industries

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  • 9

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    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    ExpertCallers - Outsource Call Center Services is a telephone answering service. Established in 2002, the team focuses on voice services, email marketing, and market research. Their midsize agency is Bengaluru, India-based.

    Industries

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  • 10
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Consero is a non-voice bpo/back office services company headquartered in Austin, Texas; Boston, Massachusetts and Bengaluru, India. The midsize team specializes in non-voice bpo/back office services and voice services and was founded in 2006.

    Industries

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  • 11
    • $1,000+
    • 10,000+ employees
    • Bengaluru, India

    Conduent is a large New York, New York-based HR company. The team focuses on HR services, non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO).

    Industries

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  • 12
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Based in Noida, India and Bengaluru, India, GA Technocare is a non-voice bpo/back office services company. The midsize team provides non-voice bpo/back office services, HR services, and voice services and was launched in 2011.

    Industries

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  • 13
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    VMG BPO, a non-voice bpo/back office services company, is headquartered in Bengaluru, India and San Francisco, California. The midsize firm was established in 2005. Their team provides non-voice bpo/back office services and voice services.

    Industries

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  • 14
    • Undisclosed
    • 10 - 49 employees
    • Bengaluru, India

    Established in 2010, Global Staffing Solutions is a small IT managed services company. Their services include IT managed services, HR services, finance & accounting outsourcing (FAO), accounting, and more. The agency is based in Bengaluru, India.

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  • 15
    • Undisclosed
    • 10 - 49 employees
    • Bengaluru, India

    Small business consulting company Winwire Business Solutions, is in Bengaluru, India. Founded in 2021, the team provides business consulting, HR services, call center services, back office outsourcing, and more.

    Industries

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  • 16
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Datascribe LPO is a legal services and solutions provider based in Charlotte, NC with satellite offices in Whitby, Canada, and Bangalore, India. Founded in 2005, Datascribe and its sole proprietor provide non-voice BPO/back office services and voice/call center services to attorneys and law firms in the USA, Canada, and India.

    Industries

    Notable Project

    Datascribe assisted a healthcare provider with medical processing services. Their work resulted in a 10% decrease in employee workload and client savings of $600 per month. Having introduced more systems, Datascribe also provides the client more accuracy in medical billings.

    "They compare well to others" - Manager, Healthcare Provider

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  • 17
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Faith Call Center is a midsize call center company launched in 2010. Their team focuses on voice services. The company is based in Bengaluru, India.

    Industries

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  • 18
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    IPIX BPO, a human resources agency, was launched in 2008. They are located in Thenhipalam, India; Kochi, India; Bengaluru, India and Dubai, United Arab Emirates and have a midsize team. IPIX BPO specializes in HR services, non-voice bpo/back office services, voice services, and transcription.

    Industries

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  • 19
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Digi Media InfoTech is a non-voice bpo/back office services company. Their small team is in Bengaluru, India; Udaipur, India and Sanger, California. The agency offers non-voice bpo/back office services and voice services. The agency was established in 2009.

    Industries

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  • 20
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Clients

    • MSME
    • BSNL
    • TIMEX
    • HudCo

    Industries

    Notable Project

    Go4Customer provides call center services.

    "The workflow was perfect."

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Need help selecting a company?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

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