Top 100 Call Center Services in New York City

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Top 100 Call Center Services in New York City

The Best of December 2024

Looking for a top voice service and call center company in New York City?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in New York City. 

List of the Best New York City Voice Services Providers

  • 1
    (12 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 250 - 999 employees
    • New York, NY

    Digital strategy company Aspire Marketing Group is headquartered in Pittsburgh, Pennsylvania. The small team specializes in digital strategy, marketing strategy, content marketing, email marketing, and more and was launched in 2020.

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  • 2
    (5 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.7
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

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  • 3
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    FlyTech, Inc. Is a conversion optimization company headquartered in New York, New York. The small company was launched in 2020. Their team offers conversion optimization, direct marketing, and email marketing.

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    Clients

    • Baselane

    Industries

  • 4
    (4 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $50,000+
    • 10 - 49 employees
    • Brooklyn, NY

    Sales Schema is a marketing consultancy located in Brooklyn, N.Y. Founded in 2014, they have four employees experienced with running high-value marketing campaigns for small and midmarket companies. Services include digital marketing, multimedia, SMM, SEO, branding, web design, and software development.

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    Clients

    • First American Bank

    Industries

  • 5
    (17 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 2 - 9 employees
    • New York, NY

    Human Digital is a digital strategy firm based in Auckland, New Zealand. Founded in 2018, their team of 7 serves clients in the finance and consumer products sectors. Services include web design and HR services.

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    Clients

    • ABB

    Industries

  • 6
    (4 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.6
    • Value

      4.4
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • New York, NY
    Abacus Cambridge Partners, an ERP consulting and SI company, is based in London, England; Dubai, United Arab Emirates; Riyadh, Saudi Arabia and New York, New York. They focus on ERP consulting and SI, BI & big data consulting & SI, Custom Software Development, Call Center Services, and more and were founded in 2017.
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    Clients

    • Hafilat Industry LLC

    Industries

  • 7
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    Periodix is a sales outsourcing company. They are based in New York, New York and have a small team. Their services include sales outsourcing.

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  • 8
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 1,000 - 9,999 employees
    • New York, NY

    FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.

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    Industries

  • 9
    (0 Reviews)

    Not yet reviewed.

    • $100,000+
    • 10 - 49 employees
    • New York, NY
    Sales Outsourcing company BYG Advantage is headquartered in New York, New York and Singapore, Singapore. Founded in 2010, the team provides Sales Outsourcing and Marketing Strategy.
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    Industries

  • 10
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • New York, NY

    Email marketing company Flowd is located in Manchester, United Kingdom. The firm offers email marketing and branding and is small.The firm was established in 2019.

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    Industries

  • 11
    (3 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.7
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    Founded in 2009, Carden IT Services in a London based IT company with offices in Brighton, Essex and New York City. They have a team of 13 who provide IT managed services, IT consulting, IT strategies, and voice services to small and mid market businesses. 

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    Clients

    • Levicks Accountants

    Industries

  • 12
    (4 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.6
    • Value

      4.9
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    LeadsPanda is a content marketing company. Their small team is based in New York, New York and Bengaluru, India. The firm offers content marketing, marketing strategy, search engine optimization, web design, and more. The firm was established in 2011.

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    Industries

  • 13
    (4 Reviews) 3.8
    • Timeliness

      3.9
    • Service Excellence

      4.1
    • Value

      3.3
    • Would Recommend

      4.0
    • $1,000+
    • 10,000+ employees
    • New York, NY

    EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

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    Industries

  • 14
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY
    Staffwiz LLC is a small call center service. Established in 2021, the agency is located in New York, New York. Their services include call center services, back office outsourcing, finance & accounting outsourcing (FAO), and accounting.
    Read More

    Industries

  • 15
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • New York, NY
    CloudHire is an IT staff augmentation company. Their small team is located in New York, New York. The firm specializes in IT staff augmentation, business consulting, call center services, staffing, and more.
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  • 16
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • New York, NY
    RSI NGD Group of Companies is a digital strategy company. They provide digital strategy, search engine optimization, web design, business consulting, and more and were established in 2024. The firm is located in Taguig, Philippines.
    Read More

    Industries

  • 17
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY
    SapientPro NYC, a branding company, was founded in 2023. Their midsize team is based in Great Neck Plaza, New York and offers Branding, BI & big data consulting & SI, Web Development, Blockchain, and more.
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  • 18
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 19
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • New York, NY

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

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    Clients

    • Pegasystems

    Industries

  • 20
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • New York, NY

    Established in 2022, Alphoric is a sales outsourcing company. They are located in Calgary, Canada and have a small team. The agency offers sales outsourcing.

    Read More

    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • New York, NY
    Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
    Read More

    Industries

  • 22
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Queens Village, NY
    Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
    Read More

    Industries

  • 23
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • New York, NY

    In New York, New York, DigiReps.co is a sales outsourcing company. The midsize agency was launched in 2021. Their services include sales outsourcing, call center services, and business consulting.

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    Clients

    • Technovates LLC

    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 10 - 49 employees
    • New York, NY
    Launched in 2016, 10G is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
    Read More

    Industries

  • 25
    (13 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Newark, NJ

    Launched in 2018, Megan Killion Consulting is a content marketing company. The small Orlando, Florida-based team provides content marketing, branding, digital strategy, social media marketing, and more.

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    Clients

    • TaylorWorks
    • ServIQ
    • Commprise
    • Machado

    Industries

  • 26
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • New York, NY
    Maverick Velocity is a sales outsourcing company established in 2015. The company offers sales outsourcing and has a midsize team.
    Read More
  • 27
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New York, NY
    Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • New York, NY
    Call center company 8x8 was founded in 1987. The team offers Call Center Services.
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    Industries

  • 29
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • New York, NY
    AdvantageSolutions is a phone answering service in New York, New York. They provide Call Center Services.
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    Industries

  • 30
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • New York, NY
    Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR Consulting.
    Read More

    Industries

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