Top 100 Call Center Services in New York City

FlyTech, Inc. provided digital strategies for a dental health company. They supported various channel acquisition efforts and conducted sales outreach through email and LinkedIn.

"The team at FlyTech, Inc. was incredibly strategic about how they tested and scaled successful campaigns."

Curral is a reputation management consultancy’s lead generation partner. They identify opportunities from mainstream news sources, and they also network with similar businesses in other markets. 

"They are very good at understanding and accommodating our requirements."

Abacus Cambridge Partners provides Apigee platform management services for a holding company. They also oversee a CIM (Customer Identity Management) platform as well as API maturity and governance.

“They understand and listen to our needs.”

Leadroot generates leads for a virtual assistant company. They led a cold-calling campaign to create leads and meetings with targeted companies. They also advise on blogs to target. The project is ongoing.

"I've never worked with a company where I've been so comfortable with what I'm putting in and getting out."

Periodix provides lead generation services for an IT service company. They're tasked with auditing the client's profile, analyzing performance indicators, and creating a forecast for the account's development. 

"I appreciate the team's professional and organized approach to my tasks."

In need of customer support, a media company engaged with FirmsDesk. The team was responsible for handling calls and booking appointments for podcasts and brand promotions. 

"They connected me with my clients and booked my slots effectively."

A social marketing solutions firm hired PROTIP Marketing for their lead generation and appointment booking services. The team provides a comprehensive client database to contact and set meetings monthly.

"They're specialists who provide us with great results."

RemoteReps247 provided call canter services for an IT services company. The team was tasked with appointment setting and customer support.

"They exceeded our expectations as well."

The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes.

“The Hour - Back Office and Virtual Assistant Services’ understanding of our business, needs, and goals is exceptional.”

Bô-Soleil Group handles ongoing digital marketing support for a financial services company. The vendor is helping the client improve the performance of their online campaigns by analyzing customer data.

"Their communication and efficiency have been greatly appreciated throughout the course of our project."

Carden IT Services provided IT support for an educational experience platform. Their team provides remote support over the phone and email.

"The consistent calm and supportive manner of the team and their tenacity in resolving my issues."

EXL was hired by an education organization to supply capabilities in the form of administrative, billing, and payment processing. The client particularly appreciated EXL's international billing and accounting services.

"We have had a few international clients that return over and over again based on our ability to meet their needs and EXL's ability to manage billing issues." — HR Manager, Education Organization

DigiReps.co provides appointment-setting services for a software company. The team performs cold outreach to the client's prospects and schedules B2B appointments, transitioning them to the client's closers. 

"They are very responsive and prompt."

An insurance carrier hired Pride BPO to increase employee productivity and decrease turnaround time. Pride BPO designed and implemented an outsourced solution to support bookkeeping, cash application, and payroll preparation. The Pride BPO solution achieved a 50% cost savings and reduced turnaround time for the client.

Integreon helped a global financial services firm to comply with new regulatory requirements. They led the adoption and implementation of new data visualization tools. This reduced the time and resources spent on the client.

A patron account services company hired VirtusaPolaris to build an answering service. VirtusaPolaris developed a fully automated answering machine that the client still uses to this day. The client was impressed with VirtusaPolaris's reliability and the success of the answering machine system.

"This is a dependable telephone system, and it's reliability is excellent. We haven’t encountered any downtime." – IT Manager, Patron Account Services Company