Top 50 Call Center Services in New York City

Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

Call center service LawyerLine was established in 2009. They are in Easton, Pennsylvania and Basking Ridge, New Jersey and have a midsize team. LawyerLine provides voice services.

EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

Anserve Inc. is a phone answering services provider based in Butler, N.J. The company, founded in 1969, has more than 50 employees and provides voice services to mid-market and small companies and institutions in the medical, consumer products & services, dental, government, legal, and utilities industries.

Abacus Cambridge Partners is a tech consultancy and BPO company that was founded in 2017. The core London-based team of about 50 coordinates voice, ERP consulting and system integration, IT strategy consulting services for midmarket and enterprise-sized clients in the e-commerce space.

DialAmerica is a business process outsourcing firm headquartered in Mahwah, N.J. with offices in New York City, Athens, Ga., Charleston, and Cleveland. Founded in 1957, they have over 5000 employees. Their services include voice call process outsourcing, but they offer non-voice services as well. 

Purple Sales is a B2B lead generation and sales company headquartered in Toronto, Canada. Founded in 2017, their team of approximately 11 employees primarily serves small to midmarket clients in the IT and manufacturing sectors. Their services include email marketing, market research, and voice services.

VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

AICOM Solutions is a global outsourcing company founded in 1999. Located in Metuchen, N.J., they have a team of approximately 80 employees. Their services include HR consulting and outsourcing, non-voice BPO/Back office services, and voice services.  

Leadroot is a New York-based lead generation company. Founded in 2017 with an additional office in the Philippines, the small team of less than 10 provides BPO services, voice services, email marketing, direct marketing, and marketing strategy for its small business and midmarket clients. 

Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

Founded in 2009, Carden IT Services in a London based IT company with offices in Brighton, Essex and New York City. They have a team of 13 who provide IT managed services, IT consulting, IT strategies, and voice services to small and mid market businesses. 

Smyyth is a South Plainfield, New Jersey-based non-voice bpo/back office services and call center. They provide non-voice bpo/back office services and voice services and were founded in 1906.

Promantra is a non-voice bpo/back office services company. Their midsize team is based in Franklin Township, New Jersey and Hyderabad, India. The firm focuses on non-voice bpo/back office services and voice services. The firm was founded in 2003.

Tekplant Infotech, a small non-voice bpo/back office services company, is headquartered in Hamilton Township, New Jersey and Chennai, India. The team focuses on non-voice bpo/back office services, voice services, and transcription.

8x8 is a telephone answering service. Headquartered in San Jose, California; San Jose, California; New York, New York and Buckinghamshire, United Kingdom, their large team offers voice services. The agency was founded in 1987.

Answering service AdvantageSolutions was established in 1987. The firm focuses on voice services and has a large team.

Canon Business Process Services is a call center service. They are headquartered in New York, New York and have a large team. Their team focuses on voice services, non-voice bpo/back office services, and IT managed services.

Conduit Global, a non-voice bpo/back office services and call center company, is based in New York, New York. Launched in 1992, the midsize team focuses on non-voice bpo/back office services and voice services.

Advantage Reserve is a New York, New York-based call center service. The midsize firm was founded in 2007. Their team focuses on voice services and non-voice bpo/back office services.

Located in New York, New York, Select Answering Service is an answering service company. The small agency was launched in 2012. Their team provides voice services.

Launched in 1976, FSO Onsite Outsourcing is a non-voice bpo/back office services company. They are in New York, New York and have a midsize team. Their services include non-voice bpo/back office services, voice services, graphic design, and IT managed services.

5-star telemarketing is a call center. They are located in Sea Bright, New Jersey and have a midsize team. Their services include voice services.

Acena is a small New Hyde Park, New York-based answering service. They focus on voice services and non-voice bpo/back office services and were launched in 1998.

Founded in 2011, Focusinc Group International is a call center. They are in Montebello, New York; Davao, Philippines and New York, and have a midsize team. Their services include voice services, non-voice bpo/back office services, and e-commerce development.

Motivational Marketing is a Rochelle Park, New Jersey-based call center service. The midsize agency was founded in 1981. Their services include voice services, market research, and corporate training.

RRS is a telephone answering service. Their small team is headquartered in Bohemia, New York. Their services include voice services.

Small non-voice bpo/back office services company Hands On Tap, is located in New York, New York. Their services include non-voice bpo/back office services and voice services.

Pride BPO is a business process optimization firm of around 50 employees. Their headquarters is in New York, with multiple Indian offices in Chennai, Mumbai, and Vadodara. Founded in 2006, they offer voice services to clients in the financial, healthcare, and business industries.