Top 90 Inbound Call Centers in New York City

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Top 90 Inbound Call Centers in New York City

The Best of November 2024

Looking for a top inbound call center in New York City?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in New York City. 

List of the Best New York City Inbound Call Center Companies

  • 1
    (73 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • New York, NY
    FBSPL- Fusion Business Solutions (P) Limited is a large Finance & Accounting Outsourcing (FAO) company. Launched in 2006, the firm is headquartered in Rajasthan , India; New York, New York; Kingsbury Middlesex, England and Toronto, Canada. Their team provides Finance & Accounting Outsourcing (FAO), Back Office Outsourcing, Customer Service Outsourcing, Data Annotation Services, and more.
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    Industries

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  • 2
    (4 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.4
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • New York, NY
    Abacus Cambridge Partners, an ERP consulting and SI company, is based in London, England; Dubai, United Arab Emirates; Riyadh, Saudi Arabia and New York, New York. They focus on ERP consulting and SI, BI & big data consulting & SI, Custom Software Development, Call Center Services, and more and were founded in 2017.
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    Clients

    • Hafilat Industry LLC

    Industries

  • 3
    (5 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.7
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

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  • 4
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 1,000 - 9,999 employees
    • New York, NY

    FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.

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    Industries

  • 5
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 6
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • New York, NY

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

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    Clients

    • Pegasystems

    Industries

  • 7
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY
    Staffwiz LLC is a small call center service. Established in 2021, the agency is located in New York, New York. Their services include call center services, back office outsourcing, finance & accounting outsourcing (FAO), and accounting.
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    Industries

  • 8
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    • New York, NY
    RSI NGD Group of Companies is a digital strategy company. They provide digital strategy, search engine optimization, web design, business consulting, and more and were established in 2024. The firm is located in Taguig, Philippines.
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    Industries

  • 9
    (4 Reviews) 3.8
    • Timeliness

      3.9
    • Service Excellence

      3.8
    • Value

      3.3
    • Would Recommend

      4.0
    • $1,000+
    • 10,000+ employees
    • New York, NY

    EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

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    Industries

  • 10
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • New York, NY
    Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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    Industries

  • 11
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Queens Village, NY
    Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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    Industries

  • 12
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $5,000+
    • 50 - 249 employees
    • New York, NY

    In New York, New York, DigiReps.co is a sales outsourcing company. The midsize agency was launched in 2021. Their services include sales outsourcing, call center services, and business consulting.

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    Clients

    • Technovates LLC

    Industries

  • 13
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New York, NY
    Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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    Industries

  • 14
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 1,000 - 9,999 employees
    • New York, NY
    Sunknowledge Services Inc. Is a large Back Office Outsourcing company. Founded in 2007, the team offers Back Office Outsourcing and Call Center Services.
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    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • New York, NY
    Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR Consulting.
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    Industries

  • 16
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • New York, NY
    TransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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    Industries

  • 17
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • New York, NY
    Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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  • 18
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Brooklyn, NY
    Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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  • 19
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • New York, NY
    Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • New York, NY
    Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • New York, NY
    MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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    Industries

  • 22
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • New York, NY
    BP Outsource - Remote Services is a call center service. The New York, New York-based agency was founded in 2015. Their team offers Call Center Services.
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    Industries

  • 23
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 50 - 249 employees
    • New York, NY
    AndWeSupport is an answering service company. They are in New York, New York and Jaipur, India. Their team specializes in Call Center Services and Customer Service Outsourcing.
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    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Brooklyn, NY
    DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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  • 25
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New York, NY
    NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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    Industries

  • 26
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • New York, NY
    Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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  • 27
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Newark, NJ
    Sabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
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  • 28
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Palisades Park, NJ
    OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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  • 29
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • New York, NY
    Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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    Clients

    • Microsoft

    Industries

  • 30
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New York, NY
    Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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    Industries

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