Top 100 Inbound Call Centers in New York City

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Top 100 Inbound Call Centers in New York City

The Best of July 2025

Looking for a top inbound call center in New York City?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in New York City. 

List of the Best New York City Inbound Call Center Companies

  • 1
    (12 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Brooklyn, NY
    Appointment Setter Online is a large Sales Outsourcing company. Launched in 2010, the company is located in London, England; Brooklyn, New York; Dubai, United Arab Emirates and Independence, Missouri. Their services include Sales Outsourcing, Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing.
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    Clients

    Trainual 15Five electrIQ marketing YCharts

    Industries

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  • 2
    (24 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Brooklyn, NY
    Top Customer Service is a Customer Service Outsourcing company headquartered in Brooklyn, New York; Los Angeles, California; Chicago, Illinois and Houston, Texas. The midsize firm was launched in 2010. Their services include Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and Sales Outsourcing.
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    Clients

    Wyze Shippo Duolingo Zocdoc

    Industries

  • 3
    (4 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.6

    Value

    4.4

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    New York, NY
    Abacus Cambridge Partners, an ERP consulting and SI company, is based in London, England; Dubai, United Arab Emirates; Riyadh, Saudi Arabia and New York, New York. They focus on ERP consulting and SI, BI & big data consulting & SI, Custom Software Development, Call Center Services, and more and were founded in 2017.
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    Clients

    Hafilat Industry LLC

    Industries

  • 4
    (80 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    New York City, NY
    Task Virtual is a SEO company. The midsize Kolkata, India-based firm was founded in 2016. Their services include Search Engine Optimization, Back Office Outsourcing, Social Media Marketing, Content Marketing, and more.
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    Industries

  • 5
    (3 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.7

    Value

    5.0

    Would Recommend

    4.8
    $1,000+
    10 - 49 employees
    New York, NY
    Staffwiz LLC is a Recruiting company launched in 2021. In New York, New York and Makati, Philippines, their small team specializes in Recruiting, Customer Service Outsourcing, Sales Outsourcing, IT staff augmentation, and more.
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    Industries

  • 6
    (8 Reviews) 3.8

    Timeliness

    3.9

    Service Excellence

    3.7

    Value

    3.5

    Would Recommend

    3.7
    $1,000+
    10 - 49 employees
    New York, NY

    RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

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  • 7
    (14 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 8
    (4 Reviews) 5.0

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    New York, NY

    In New York, New York, DigiReps.co is a sales outsourcing company. The midsize agency was launched in 2021. Their services include sales outsourcing, call center services, and business consulting.

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    Clients

    Technovates LLC

    Industries

  • 9
    (6 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    New York, NY

    FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.

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    Industries

  • 10
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    New York, NY

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

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    Clients

    Pegasystems

    Industries

  • 11
    (4 Reviews) 3.8

    Timeliness

    3.9

    Service Excellence

    4.1

    Value

    3.3

    Would Recommend

    4.0
    $1,000+
    10,000+ employees
    New York, NY

    EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

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    Industries

  • 12
    (1 Reviews) 4.5

    Timeliness

    5.0

    Service Excellence

    4.0

    Value

    4.5

    Would Recommend

    4.0
    Undisclosed
    1,000 - 9,999 employees
    Mineola, NY
    Founded in 2008, Sybrid Private Limited is a large IT managed services company in Karachi, Pakistan; Mineola, New York; Millers Point, Australia and Montréal, Canada. Their services include IT managed services, Call Center Services, Branding, Social Media Marketing, and more.
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    Industries

  • 13
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    2 - 9 employees
    New York, NY
    Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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    Industries

  • 14
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    250 - 999 employees
    Queens Village, NY
    Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    New York, NY
    Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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    Industries

  • 16
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    1,000 - 9,999 employees
    New York, NY
    Sunknowledge Services Inc. Is a large Back Office Outsourcing company. Founded in 2007, the team offers Back Office Outsourcing and Call Center Services.
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    Industries

  • 17
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10,000+ employees
    New York, NY
    Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR Consulting.
    Read More

    Industries

  • 18
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    1,000 - 9,999 employees
    New York, NY
    TransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
    Read More

    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    1,000 - 9,999 employees
    New York, NY
    Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
    Read More

    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    New York, NY
    Advantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
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  • 21
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    2 - 9 employees
    New York, NY
    Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
    Read More
  • 22
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Brooklyn, NY
    Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
    Read More
  • 23
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10 - 49 employees
    New York, NY
    Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
    Read More

    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    250 - 999 employees
    New York, NY
    Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
    Read More

    Industries

  • 25
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    New York, NY
    MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
    Read More

    Industries

  • 26
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    New York, NY
    BP Outsource - Remote Services is a call center service. The New York, New York-based agency was founded in 2015. Their team offers Call Center Services.
    Read More

    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Brooklyn, NY
    DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
    Read More
  • 28
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    New York, NY
    NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
    Read More

    Industries

  • 29
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    New York, NY
    Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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  • 30
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Newark, NJ
    Sabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
    Read More
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