Top 80 Inbound Call Centers in New York
The Best of November 2024
Looking for a top inbound call center in New York?
Inbound call centers can make all the difference to your business.
To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in New York. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best New York Inbound Call Center Companies
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1
- Undisclosed
- 1,000 - 9,999 employees
- Garden City, NY
Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company
Clients
- Century21
Industries
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2
- Undisclosed
- 50 - 249 employees
- Nesconset, NY
Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.
Industries
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3
- $1,000+
- 10 - 49 employees
- New York, NY
RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.
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4
- $50,000+
- 250 - 999 employees
- Long Island City, NY
GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries.
Industries
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5
- $5,000+
- 1,000 - 9,999 employees
- New York, NY
FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.
Industries
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6
- $1,000+
- 50 - 249 employees
- Great Neck Plaza, NY
The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.
Industries
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7
- $1,000+
- 1,000 - 9,999 employees
- Jamestown, NY
The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.
Industries
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8
- $1,000+
- 2 - 9 employees
- New York, NY
Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.Read MoreIndustries
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9
- $1,000+
- 250 - 999 employees
- Queens Village, NY
Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.Read MoreIndustries
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10
- $5,000+
- 50 - 249 employees
- New York, NY
In New York, New York, DigiReps.co is a sales outsourcing company. The midsize agency was launched in 2021. Their services include sales outsourcing, call center services, and business consulting.
Clients
- Technovates LLC
Industries
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11
- $1,000+
- 1,000 - 9,999 employees
- New York, NY
FBSPL- Fusion Business Solutions (P) Limited is a large Finance & Accounting Outsourcing (FAO) company. Launched in 2006, the firm is headquartered in Rajasthan , India; New York, New York; Kingsbury Middlesex, England and Toronto, Canada. Their team provides Finance & Accounting Outsourcing (FAO), Back Office Outsourcing, Customer Service Outsourcing, Data Annotation Services, and more.Read MoreIndustries
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12
- $1,000+
- 50 - 249 employees
- New York, NY
Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.Read MoreIndustries
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13
- $1,000+
- 10 - 49 employees
- Cheektowaga, NY
Asset Compliant Solutions, a call center company, is headquartered in Cheektowaga, New York. Their services include Call Center Services.Read MoreIndustries
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14
- $1,000+
- 1,000 - 9,999 employees
- New York, NY
TransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.Read MoreIndustries
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15
- $1,000+
- 2 - 9 employees
- New York, NY
Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.Read More -
16
- $1,000+
- 50 - 249 employees
- North Bellmore, NY
Call center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.Read More -
17
- Undisclosed
- 50 - 249 employees
- Brooklyn, NY
Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.Read More -
18
- $1,000+
- 10 - 49 employees
- New York, NY
Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.Read MoreIndustries
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19
- Undisclosed
- 50 - 249 employees
- East Syracuse, NY
In East Syracuse, New York, Turnkey Technologies Inc - Syracuse is a midsize Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.Read More -
20
- $1,000+
- 250 - 999 employees
- Bethpage, NY
Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.Read MoreIndustries
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21
- Undisclosed
- 250 - 999 employees
- New York, NY
Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.Read MoreIndustries
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22
- Undisclosed
- 2 - 9 employees
- New York, NY
MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.Read MoreIndustries
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23
- Undisclosed
- 10 - 49 employees
- Rochester, NY
Action Telephone, a call center service, focuses on Call Center Services and Customer Service Outsourcing. The firm is based in Rochester, New York.Read More -
24
- Undisclosed
- 10 - 49 employees
- East Rochester, NY
Direct2Market Sales Solutions is an answering service company. They are headquartered in East Rochester, New York. Their team provides Call Center Services and Customer Service Outsourcing.Read More -
25
- Undisclosed
- 10 - 49 employees
- Kenmore, NY
All Calls Matter, a small call center company, is in Kenmore, New York. Their services include Call Center Services and Customer Service Outsourcing.Read More -
26
- Undisclosed
- 2 - 9 employees
- New York, NY
BP Outsource - Remote Services is a call center service. The New York, New York-based agency was founded in 2015. Their team offers Call Center Services.Read MoreIndustries
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27
- Undisclosed
- 50 - 249 employees
- Brooklyn, NY
DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.Read More -
28
- $1,000+
- 50 - 249 employees
- Washingtonville, NY
Founded in 1993, Hudson Software is a call center service. Their services include Call Center Services and Application Testing.Read More -
29
- $1,000+
- 50 - 249 employees
- New York, NY
NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.Read MoreIndustries
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30
- $1,000+
- 2 - 9 employees
- White Plains, NY
Bota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.Read More
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