Top 90 Inbound Call Centers in New York

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Top 90 Inbound Call Centers in New York

The Best of December 2025

Looking for a top inbound call center in New York?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in New York. 

List of the Best New York Inbound Call Center Companies

  • 1
    (16 Reviews) 4.3

    Timeliness

    1.9

    Service Excellence

    1.9

    Value

    1.8

    Would Recommend

    4.4
    Undisclosed
    1,000 - 9,999 employees
    Garden City, NY

    Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company

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    Clients

    Century21

    Industries

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  • 2
    (37 Reviews) 4.8

    Timeliness

    4.7

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    New York, NY
    Customer Service Outsourcing company CrewBloom was founded in 2016. Their midsize team is located in New York, New York and provides Customer Service Outsourcing, Sales Outsourcing, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), and more.
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    Clients

    Pfizer WebFX GovSpend MonoPrice

    Industries

  • 3
    (18 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    4.9
    Undisclosed
    50 - 249 employees
    Nesconset, NY

    Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

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    Industries

  • 4
    (6 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    5.0
    $50,000+
    250 - 999 employees
    Long Island City, NY

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

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    Industries

  • 5
    (11 Reviews) 3.2

    Timeliness

    3.3

    Service Excellence

    3.1

    Value

    3.0

    Would Recommend

    3.1
    $1,000+
    10 - 49 employees
    New York, NY

    RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

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  • 6
    (14 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Great Neck Plaza, NY
    The Hour - Back Office and Virtual Assistant Services is a Back Office Outsourcing company. They offer Back Office Outsourcing, Customer Service Outsourcing, Call Center Services, Finance & Accounting Outsourcing (FAO), and more and were founded in 2015. Their midsize team is Great Neck Plaza, New York-based.
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    Industries

  • 7
    (2 Reviews) 4.5

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Jamestown, NY

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

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    Industries

  • 8
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    2 - 9 employees
    New York, NY
    Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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    Industries

  • 9
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    250 - 999 employees
    Dhaka, Bangladesh
    Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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    Industries

  • 10
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    Washingtonville, NY
    Founded in 1993, Hudson Software is a call center service. Their services include Call Center Services and Application Testing.
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  • 11
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    250 - 999 employees
    Bethpage, NY
    Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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    Industries

  • 12
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    New York, NY
    Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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    Industries

  • 13
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    New York, NY
    NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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    Industries

  • 14
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    250 - 999 employees
    New York, NY
    Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    10 - 49 employees
    New York, NY
    Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
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    Industries

  • 16
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10 - 49 employees
    New York, NY
    Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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    Industries

  • 17
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    New York, NY
    MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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    Industries

  • 18
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    New York, NY
    BP Outsource - Remote Services is a call center service. The New York, New York-based agency was founded in 2015. Their team offers Call Center Services.
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    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Brooklyn, NY
    DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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  • 20
    (0 Reviews)

    Not yet reviewed.

    $10,000+
    250 - 999 employees
    Melville, NY
    Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    New York, NY
    DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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    Industries

  • 22
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    2 - 9 employees
    White Plains, NY
    Bota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
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  • 23
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    Bohemia, NY
    Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
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  • 24
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    New York, NY
    Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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    Industries

  • 25
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    Brooklyn, NY
    MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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  • 26
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Brooklyn, NY
    WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
    Read More

    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    $10,000+
    10 - 49 employees
    New York, NY
    Launched in 2016, 10G is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
    Read More

    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10 - 49 employees
    Bronx, NY
    Commercial Financing company Bl Leads was founded in 2014. The team offers Commercial Financing and Finance & Accounting Outsourcing (FAO) and is located in Bronx, New York.
    Read More

    Industries

  • 29
    (0 Reviews)

    Not yet reviewed.

    $25,000+
    10 - 49 employees
    New York, NY
    Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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    Clients

    Cisco

    Industries

  • 30
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Hewlett, NY
    CheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
    Read More
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