Top 70 Inbound Call Centers in New York

Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company

WiserBrand is a digital marketing agency based in New York City. Founded in 2015, the team of 17 specializes in SEO, web development and web design. They work primarily with midmarket clients, mostly in the legal and eCommerce industries.

Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

Founded in 2017, Bandalier is an HR agency. Their team of around 60 employees is based in Binghamton, N.Y. The team focuses solely on HR.

GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.

The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

Joon Joon Answers, a small call center service, is located in New York, New York and Aventura, Florida. Launched in 2000, the team offers voice services, digital strategy, and business consulting.

Zesh Solutions is a digital strategy company founded in 2010. Their midsize team is headquartered in Dhaka, Bangladesh; Dhaka, Bangladesh and Queens Village, New York. The firm specializes in digital strategy, social media marketing, call center services, back office outsourcing, and more.

In New York, New York, DigiReps.co is a sales outsourcing company. The midsize agency was launched in 2021. Their services include sales outsourcing, call center services, and business consulting.

Pride BPO is a business process optimization firm of around 50 employees. Their headquarters is in New York, with multiple Indian offices in Chennai, Mumbai, and Vadodara. Founded in 2006, they offer voice services to clients in the financial, healthcare, and business industries.

Established in 1998, Asset Compliant Solutions is a call center company. The small team specializes in voice services. The company is located in Cheektowaga, New York.

TransPerfect is a translation company launched in 1992. Their large team is based in New York, New York; , Spain and , United Kingdom and specializes in translation, HR services, and voice services.

Messages Plus is an answering service company. They are in New York, New York and have a small team. Their team focuses on voice services and non-voice bpo/back office services.

Phone answering service HCAS - Health Care Answering Services was launched in 1994. The midsize North Bellmore, New York-based team focuses on voice services.

Campaign Headquarters is a call center company. They are in Brooklyn, New York and have a midsize team that focuses on voice services and non-voice bpo/back office services. The agency was established in 1999.

Gurland Corporation, a non-voice bpo/back office services company, was established in 2017. The company focuses on non-voice bpo/back office services, voice services, and business consulting and has a small team. The company is headquartered in New York, New York and Central Visayas, Philippines.

Turnkey Technologies Inc - Syracuse is an answering service. They are in East Syracuse, New York and have a midsize team. Their team offers voice services.

Global Dispatch Management is a midsize telephone answering service headquartered in Bethpage, New York and St. John's, Canada. They offer voice services and non-voice bpo/back office services and were founded in 2007.

Lexvia Inc. Is a non-voice bpo/back office services and call center service. They focus on non-voice bpo/back office services and voice services and were established in 2011. Their midsize team is New York, New York-based.

MiaAnswers Virtual Receptionists is a telephone answering service. Their small team is located in San Antonio, Texas and focuses on voice services. The firm was founded in 2020.

Action Telephone is a call center established in 2013. Their small team is in Rochester, New York and specializes in call center services and customer service outsourcing.

Direct2Market Sales Solutions is an East Rochester, New York-based answering service. The small team offers call center services, customer service outsourcing, and sales outsourcing and was founded in 2010.

All Calls Matter, a small call center, is located in Kenmore, New York. The team provides call center services and customer service outsourcing.

BP Outsource - Remote Services, a phone answering service, is in New York, New York. The small team specializes in call center services. The firm was founded in 2015.

Launched in 2021, NEO MD INC is a phone answering service. Located in New York, New York and Milton, Canada, their midsize team focuses on call center services, accounting, and insurance services & brokers.

NetSet RCM Services is a non-voice bpo/back office services company located in New York, New York and Wilmington, Delaware. The midsize team specializes in non-voice bpo/back office services, voice services, and Artificial Intelligence and was established in 2011.

Sun Knowledge is a non-voice bpo/back office services company established in 2006. Their midsize team is located in New York, New York. Their services include non-voice bpo/back office services, voice services, and transcription.