The Best Telemarketing Services in Canada

Looking for a top telemarketing service in Canada?

With so many companies telemarketing in today’s world, it can be difficult for your company’s calls to stand out amongst the competition. Partnering with a telemarketing service can help your company reach the maximum amount of customers.

To assist you in your search for a partner, we’ve compiled this list of the top telemarketing companies in Canada. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Canada Telemarketing Services

  • 1

    CanadaDirect

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

    Notable Project

    CanadaDirect provided voice services for a financial services marketing company. The client needed a company that was an expert in voice services, so they chose CanadaDirect. The company provided outbound telemarketing services to the client to help them sell their products, and recorded the customer responses on the computer. Since working with the company, the client has seen a decrease in complaints, and an increase in sales and conversion.

    “With the new technology, the complaints almost went down to zero and we've seen a 20% increase in sales and the conversion rate. CanadaDirect's performance with the live agents was also significantly better than the competition.” — VP of Enhancement Services, Financial Services Marketing Company
     

    Former clients
    Microsoft
    3M
    Bell
    $ $ $ $ $
    equalizer $10,000+
    group250 - 999 Employees
    place Dorval, Canada
    5.0
    5.0
    1 Clutch review
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  • 2

    Fusion BPO Services

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

    Notable Project

    Fusion BPO provided outbound lead generation and other outsourced services for an IT solution firm to improve its internal operations. Their conducted phone campaigns, market research, customer surveys, and more. Their work bolstered their client's customer retention efforts and growth plan.

    "They save us money and time for our employees and give a wide range of services to provide to customers." — Information Technology Manager, US IT Firm

    $ $ $ $ $
    equalizer $5,000+
    group1,000 - 9,999 Employees
    place Montreal, Canada
    4.4
    4.4
    7 Clutch reviews
    Awards

    Consumer Magazine MVP Quality Award - Bronze (2016)

  • 3

    AppointmentSetter

    AppointmentSetter is a B2B appointment setting and lead generation firm based in Toronto. The firm, founded in 2006, has a team of less than 50 provides appointment-setting services that connect small to medium-sized businesses with potential clients.  

    Notable Project

    AppointmentSetter currently provides phone prospecting services to an Insurance Company, creating for them around 50 communications with new clients to date. These conversations are ongoing and are expected to produce long-term profits.

    "They had the information background to speak with our potential prospects with confidence." - Managing Partner and Lead Client Consultant, Insurance Company

    Former clients
    Longevity
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Toronto, Canada
    5.0
    5.0
    1 Clutch review
  • 4

    SureCall

    SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.

    Notable Project

    SureCall offers their call center services to a food processing company. SureCall handles the customers' inquiries, concerns, and complaints, and are knowledgeable enough to answer the questions directed to them. Surecall integrated calls from various media into one reporting platform.

    "They’re knowledgeable, responsive, and open to new ideas. We have an annual check-in with their team and always find that they’re very productive in connecting with consumers. Of course, there were a few things we needed to fine-tune in our first year, but that happened quickly. Our team felt a strong sense of urgency and mobilization from them. " - Senior Director, Food Processing Company

    Former clients
    Sofina Foods Inc.
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Calgary, Canada
    4.8
    4.8
    4 Clutch reviews
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT