Looking for a top business process outsourcing company in Vancouver?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.

To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Vancouver. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best Vancouver BPO Services

  • 1
    Undisclosed
    250 - 999 Employees
    Portland OR

    AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.

    Clients
    UCLA
    Verizon
    Bank of America
    Industries
    Notable Project

    AnswerConnect provides security-oriented customer support for an IT Services firm in Florida. The client needed a provider that could handle both high volume and sophisticated customer issues, as well as save them money on operations. AnswerConnect provides contract-based consistent support, and has helped the client focus on their internal management and growth.

    "They have the ability to handle a high capacity of work. I save an estimate of 40% of time and money." — CEO, IT Firm

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  • 2
    Undisclosed
    250 - 999 Employees
    Portland OR

    AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries. 

    Clients
    Handyman Matters
    Progressive Comfort Solutions
    Industries
    Notable Project

    A window cleaning company was experiencing rapid growth and needed a team to help manage their overflow of client correspondence. They hired AnswerForce to provide phone answering services 24/7. In addition, the team offers online chat and calendaring services. 

    "AnswerForce provided free set up, no charge for the first 30 seconds in cases of people hanging up, as well as the ability to not work under a contract and to change the plan from month to month...I've appreciated AnswerForce's flexibility in terms of payment and setup." — Franchisee, Window Cleaning Service

  • 3
    Undisclosed
    250 - 999 Employees
    Portland OR

    Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.

    Clients
    Conroy Consults
    McKeen Law
    Molinar and Co.
    Industries
    Notable Project

    Ruby Receptionists provides voice call management for a large financial firm. Their team oversaw client requests and recorded messages to save time on administrative tasks. Their exceptional service was praised by executives.

    "They are not only willing to help my company, but they are eager to do so and they haven’t ever made me feel like my requests were unimportant." — Senior Administrator, Financial Firm

  • 4
    Undisclosed
    10 - 49 Employees
    Portland OR

    Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.

    Industries
    Notable Project

    Physicians Answering Service managed calls after business hours for a hospice agency. They directed calls and messages to their appropriate recipients as well as performed follow-ups. Their efficiency and ability to capture the necessary information from callers satisfied the client. 

    "They’re pretty friendly, which is key to customer service."— Clinical Director, Hospice Agency 

  • 5
    $1,000+
    50 - 249 Employees
    Portland OR

    HelloSells is a lead qualification service based in Portland, Oregon with over 250 members. Founded in 2015, they offer lead capture and qualification services to clients ranging from startups to enterprises. They have worked in the fields of advertising and marketing, real estate, insurance, and health care, among other industries.

    Clients
    JaxInvest
    Choice Granite & Remodeling
    Quidel
    Industries
    Notable Project

    HelloSells was hired by a moving company to assist in handling client phone calls round-the-clock for the company at the time. HelloSells was able to provide more efficient customer service through their dedicated team of call recipients.

    "Their scripting tree only includes five basic primary situations, which is a little limiting, because you either have to leave things out or designate a second number to handle other types of situations. That’s more of a programmatic issue than a personnel one, so it’s really just an issue of how their system is designed." - Owner, Moving Company

  • 6
    $1,000+
    50 - 249 Employees
    Portland OR
    Prialto is a midsize non-voice bpo/back office services company. Headquartered in Portland, Oregon; Guatemala City, Guatemala and Manila, Philippines, the company was launched in 2008. Their services include non-voice bpo/back office services and voice services.
    Industries
  • 7
    $1,000+
    Freelancer
    Portland OR

    Rylee's PA Services is a freelance business agency based in Portland, Ore., and founded in 2018. They specialize in social media marketing, back-office services, and branding solutions for small and mid-market firms alike.

    Industries
    Notable Project

    Rylee's PA Services provided digital marketing assistant services for a book company. The company had Rylee's PA Services handle all creative marketing efforts so they could focus on other matters. Rylee's PA Services’ work exceeded the company’s expectations.

    “I don’t think they should do anything different. She’s awesome.” - Advance Team Leader, Book Company

  • 8
    Undisclosed
    50 - 249 Employees
    Milwaukie OR
    Non-voice bpo/back office services and call center service Active Telesource is in Milwaukie, Oregon. They provide non-voice bpo/back office services and voice services and were established in 1997.
  • 9
    $5,000+
    2 - 9 Employees
    Portland OR
    Headquartered in Portland, Oregon, Upward Technology is a small unified communications consulting & SI company. Established in 2007, the team offers unified communications consulting & SI, non-voice bpo/back office services, cybersecurity, IT strategy consulting, and more.
    Industries
  • 10
    Professional Dispatch Services Logo

    Professional Dispatch Services

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    Undisclosed
    10 - 49 Employees
    Portland OR
    Professional Dispatch Services, an answering service, was launched in 1995. They are based in Portland, Oregon and have a small team. Their services include voice services and non-voice bpo/back office services.
  • 11
    $1,000+
    2 - 9 Employees
    Portland OR
    Located in Portland, Oregon, Badass P.A. PDX is a small non-voice bpo/back office services and call center service. The team specializes in non-voice bpo/back office services and voice services.
  • 12
    business

    Westside Secretarial Service

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    $1,000+
    Freelancer
    Portland OR
    Headquartered in Portland, Oregon, Westside Secretarial Service is a small non-voice bpo/back office services and call center service. The team specializes in non-voice bpo/back office services and voice services.
  • 15
    Undisclosed
    10 - 49 Employees
    Portland OR
    Headquartered in Portland, Oregon, WELLReceived is a small call center. Their services include voice services and non-voice bpo/back office services.
    Industries
  • 18
    Undisclosed
    50 - 249 Employees
    Beaverton OR
    PTIGlobal is a Beaverton, Oregon-based translation company. The company offers translation, voice services, and custom software development and is midsize.The company was founded in 1977.
  • 19
    $5,000+
    50 - 249 Employees
    Portland OR

    Yesler is a B2B marketing agency founded in 2003. Based in Seattle, they also have offices in Philedelphia, Portland, Ore., Wayne, Pa. and Mississauga, Canada. With a team of over 200 employees, they specialize in voice services, content marketing and marketing strategy, mainly serving clients in the IT and eCommerce industries.

    Clients
    amazon
    Google
    Microsoft
    Zillow
    Industries
    Notable Project

    Yesler served a leader in network security by modernizing its website. The team got the company on a more scalable CMS, made the site mobile-friendly and revamped its design. The improvements resulted in increased user sessions, user visits, and page views.

  • 20
    $5,000+
    2 - 9 Employees
    Vancouver WA
    World Access Network is an IT managed services company. They are based in Vancouver, Washington and have a small team. Their team focuses on IT managed services, BI & big data consulting & SI, and voice services.
  • 21
    $5,000+
    10 - 49 Employees
    Portland OR
    ShoeFitts Marketing, a non-voice bpo/back office services company, was launched in 2012. They are based in Portland, Oregon and have a small team. ShoeFitts Marketing provides non-voice bpo/back office services, branding, content marketing, digital strategy, and more.
  • 22
    Undisclosed
    10 - 49 Employees
    Portland OR
    Remote Tasker is a non-voice bpo/back office services company. They offer non-voice bpo/back office services, branding, search engine optimization, web design, and more and were established in 2015. Their small team is in Portland, Oregon.
  • 23
    $1,000+
    2 - 9 Employees
    Tigard OR
    Portland Computerworks is an IT managed services company established in 2011. Their small team is headquartered in Tigard, Oregon. The firm focuses on IT managed services, voice services, cybersecurity, and other IT consulting and SI.
    Industries
  • 24
    $5,000+
    10 - 49 Employees
    Portland OR

    Expand Your Brand Consulting is a full-service marketing firm located in Portland, Ore. Expand Your Brand Consulting was founded in 2010 and has a team of 10 that offers several services including advertising, SEO, PPC, social media marketing, branding and content marketing. 

    Clients
    Nike
    atomi
    Director's Mortgage
    Ni-Q
    Notable Project

    Expand Your Brand Consulting created a social media campaign for a new restaurant. The campaign targeting specific demographics that succeeded in increasing local media exposure and getting customers to the restaurant.

     

Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT