The Best BPO Services in The ATL

Looking for a top business process outsourcing company in Atlanta?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.

To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Atlanta. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Atlanta BPO Services

  • 1

    Exela (formerly SourceHOV)

    SourceHOV is a global transaction processing and enterprise information management company based in Irving, TX, with offices in Detroit, Los Angeles, and San Francisco. Founded in 2011, SourceHOV and its nearly 1,250 employees provide non-voice BPO/back office services and voice services.

    Notable Project

    SourceHOV worked took charge of a business services firm's business processes and operations support. SourceHOV's work saves the client 50-55 hours and $2,500 per month.

    "Communication is their strong suit." —Finance Manager, Business Services Company

    Former clients
    Albany Medical Center
    Healthnet PDM and Capitation
    Concentra
    Catholic Diocese of Austin
    $ $ $ $ $
    equalizer $1,000+
    group10,000+ Employees
    place Atlanta, GA
    4.5
    4.5
    1 Clutch review
    Visit site
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  • 2

    Global Payments

    Global Payments is a payment technology solutions agency founded in 1967. With its headquarters in Atlanta, and offices in Ontario, Manilla, Philippines, and Leicester, United Kingdom, Global Payments has a team of over 3,000 employees. They offer non-voice BPO/back office services to business, consumer product, and healthcare and medical industries. Global Payments provided payment processing services to a therapy practice. The practice no longer needs to devote as much time to this function and can now focus more time growing their business. “GlobalPayments conducts service seamlessly; I've never had to worry. They're always ahead of time with superb communication and product.” – Customer Service Head, Therapy Practice 

    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Atlanta, GA
    4.3
    4.3
    19 Clutch reviews
    Awards

    MPE Awards: Channel Award (2014)

    Visit site
  • 3

    DataPlus

    DataPlus is a development and data entry agency in Hiram, Ga. Founded in 1992, they have at least 50 employees that serve clients in the healthcare, financial services, and business services sectors. DataPlus provides voice services and non-voice BPO/ back office services. 

    Notable Project

    A consumer products company hired DataPlus for their data entry & cleansing services. Using their services, the company's workload reduced by about 60%. DataPlus was up to the company's standards.

    "I believe that they help the company maintain deadlines; they respond quickly." — Administration Associate, Consumer Products Company

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Hiram, GA
    4.4
    4.4
    7 Clutch reviews
    Visit site
  • 4

    VoiceNation

    VoiceNation is a live answering service company based in Buford, Ga. It was established in 2003 and now employs a team of 50. VoiceNation provides voice and non-voice BPO and back-office services.

    Notable Project

    A marketing company had a voice answering service that customers didn't like and often meant that the company missed out on clients because of it. VoiceNation now handles all their phone services. Their support has which improved client relations and increased the quality and number of leads.

    " When we first pushed to Voice Nation, I was shocked at how many phone calls we were getting. It turned out that we had been getting them all along, but people simply didn’t want to leave a message...I would say that we’re reclaiming about 60% of the opportunities which were lost before." — CEO, Marketing Company

    Former clients
    McDonald's
    Rolls Royce
    Dell
    Dunkin Donuts
    $ $ $ $ $
    equalizer

    Undisclosed
    group50 - 249 Employees
    place Buford, GA
    4.4
    4.4
    38 Clutch reviews
    Visit site
  • 5

    eCoast Marketing

    eCoast Marketing is a marketing agencies company based in Rochester, NH. Founded in 2000, their team of 199 employees provides voice services, marketing, and direct marketing services.

    Notable Project

    eCoast Marketing developed the ideal digital solution for their software client. They created a custom, user-friendly design based on their client’s unique needs and specifications to result in flawless client feedback.

    "They're great about asking questions, open to suggestions, and eager to succeed." –Project Manager, Software Client

    Former clients
    Juniper Networks
    Consumer Products
    $ $ $ $ $
    equalizer $5,000+
    group50 - 249 Employees
    place Alpharetta, GA
    4.8
    4.8
    6 Clutch reviews
    Visit site
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT

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