Magissistant
visit site- Undisclosed
- 50 - 249 employees
- Atlanta, GA
Founded in 2018, Magissistant is a customer service outsourcing company. They are located in Atlanta, Georgia and Ocho Rios, Jamaica and have a midsize team. The company focuses on customer service outsourcing and back office outsourcing.
Client Insights
Industry Expertise
25%
25%
25%
15%
10%
Client Size Distribution
Small Business (<$10M) 15%
Midmarket ($10M - $1B) 80%
Enterprise (>$1B) 5%
Common Project Size
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Magissistant was engaged by an Ocho Rios-based record label for providing customer support and virtual assistant solutions. The decision to hire Magissistant was influenced by a referral from an old schoolmate and an impressive onboarding process that involved a thorough understanding of the company's operations before deploying agents. Magissistant assigned a team of four, comprising two phone operators and two virtual assistants, to handle the company's day-to-day artist and stakeholder inquiries and requests, onboard new artists and employees, and manage data and submissions related to publishing. The client was pleased with the diligent service provided by the Magissistant team.