Magissistant
visit site- Undisclosed
- 50 - 249 employees
- Atlanta, GA
Founded in 2018, Magissistant is a customer service outsourcing company. They are located in Atlanta, Georgia and Ocho Rios, Jamaica and have a midsize team. The company focuses on customer service outsourcing and back office outsourcing.
Client Insights
Industry Expertise
25%
25%
25%
15%
10%
Client Size Distribution
Small Business (<$10M) 15%
Midmarket ($10M - $1B) 80%
Enterprise (>$1B) 5%
Common Project Size
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Magissistant was hired by an Ocho Rios-based record label to provide customer support and virtual assistant services. The record label's VP was referred to Magissistant by an old schoolmate and was impressed by their thorough onboarding process, during which they gained a comprehensive understanding of the company before assigning agents. The project involved managing daily inquiries and requests from artists and stakeholders, onboarding new artists and employees, and managing data and submissions related to publishing. The team from Magissistant consisted of four members, two of whom manned the phones while the other two provided data and back-office support. The VP appreciated Magissistant's detailed understanding of their company and their effective management of various tasks.