The Best Back Office BPO Firms in LA

Looking for a top non-voice BPO service provider in Los Angeles?

Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations.

To assist you in your search for a partner, we’ve compiled this list of the top back office BPO companies in Los Angeles. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Los Angeles Back Office BPO Firms

  • 1

    Kareo

    Kareo is a cloud-based medical technology platform based in Irvine, Calif., with offices in San Francisco, Las Vegas, Los Angeles, and Costa Rica. Founded in 2004, Kareo's team of 597 employees provides non-voice BPO/back office services and voice services to healthcare and medical related businesses.

    Notable Project

    Kareo was hired by a transportation company to assist with its medical billing needs, specifically the client's 401ks. Kareo's work enables the client to save 23 hours per month, while simultaneously allowing the client to offer for benefits to its employees.

    "Their service is very good." — Administration Manager, Transportation Company

    Former clients
    Capterra
    Software Advice
    C Net
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Los Angeles, CA
    4.0
    4.0
    1 Clutch review
    Awards

    United States Ambulatory EHR Enabling Technology Leadership Award (2018)

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  • 2

    Boldly

    Worldwide 101 is a virtual assistant company headquartered in New York City with offices in Los Angeles, France, and Northants, UK. Founded in 2009, they have a team of about 100 that provides voice and non-voice BPO/back office services.

    Notable Project

    Worldwide 101 assisted a large media company in making their processes more efficient. Their team handled the case work for their legal team.

    "They allow us to advance the work and have better communication...They provide stability within the firm." — Executive, Media Company

    Former clients
    Epicom Inc.
    CorgiBytes
    Nerd Marketing
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Los Angeles,
    4.5
    4.5
    1 Clutch review
  • 3

    BillingParadise

    BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.

    Notable Project

    BillingParadise was hired by a health care company to take charge of its medical billing needs so as to allow the client to avoid having to train and learn all of the various codes for it. BillingParadise saves the client 80 hours and 10% in expenses per month.

    "They have a lot more training and they are more efficient. They are the best we have ever worked with." — Director, Health Company

    Former clients
    NextGen Healthcare
    eClinical Works
    Allscripts
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Diamond Bar, CA
    4.4
    4.4
    4 Clutch reviews
    Awards

    HIPAA Certified , Practice Fusion Certified Consultant , AAPC Certified

  • 4

    Exela (formerly SourceHOV)

    SourceHOV is a global transaction processing and enterprise information management company based in Irving, TX, with offices in Detroit, Los Angeles, and San Francisco. Founded in 2011, SourceHOV and its nearly 1,250 employees provide non-voice BPO/back office services and voice services.

    Notable Project

    SourceHOV worked took charge of a business services firm's business processes and operations support. SourceHOV's work saves the client 50-55 hours and $2,500 per month.

    "Communication is their strong suit." —Finance Manager, Business Services Company

    Former clients
    Albany Medical Center
    Healthnet PDM and Capitation
    Concentra
    Catholic Diocese of Austin
    $ $ $ $ $
    equalizer $1,000+
    group10,000+ Employees
    place Los Angeles,
    4.5
    4.5
    1 Clutch review
  • 5

    P3 Healthcare Solutions

    P3 Healthcare Solutions is a revenue cycle management service based in Ontario, Calif. and founded in 2015. Their team of 30 employees specializes in non-voice BPO and back office services.

    Notable Project

    P3 Healthcare Solutions provided billing services for a nationwide healthcare company. They worked with doctors to guarantee that the correct bills are sent to the right patients, and that the amounts are correct the first time. The client said that they were impressed with the results of the project.

    “P3 Healthcare Solutions enables our providers to get paid faster, and they make billing consistent and reliable.”      – Founder, Nationwide Healthcare Company
     

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Ontario, CA, CA
    5.0
    5.0
    1 Clutch review
    Awards

    MIPS Qualified Registry (2017, 2018)

  • 6

    Turn Source Imaging

    Turn Source Imaging is a document scanning services company with four offices in California, including San Diego, Irvine, Carlsbad, and Los Angeles. Founded In 2015, they have between two and nine employees experienced with various document scanning solutions, including books and back-file, on-site, bulk, and large format documents. Services also include data capture, document shedding, artwork scanning, and color printing.

    Notable Project

    Turn Source Imaging completed a large scanning project for a law firm. Working through decades-old archive, they digitized thousands of files to reduce physical storage needs. Turn Source Imaging impressed the client by answering questions and rapidly responding to emails while completing the project successfully.

    “They've done a wonderful job, and they quickly helped us complete a project that was years in the making. I can't think of anything they could improve. We haven't had any issues, and I can't think of anything negative to say about them.” – File Clerk, Law Firm

    $ $ $ $ $
    equalizer

    Undisclosed

    group2 - 9 Employees
    place Los Angeles, CA
    5.0
    5.0
    4 Clutch reviews
  • 7

    Ansafone Contact Centers

    Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

    Notable Project

    Ansafone provided customer service representatives for a government subcontractor. The client was happy with the quality of service they provided. 

    "Their agents were always able to accommodate our requests, despite dealing with a rapidly changing environment." – Project Manager, Emergency Service Company

    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Santa Ana, CA
    4.5
    4.5
    1 Clutch review
    Awards

    Inc. 5000 , Excellence in Customer Service 2019 , Customer [email protected] Solutions Top 50 Teleservices Agencies 2010

  • 8

    Cenit Inc

    Cenit Inc is a business solutions provider founded in 2014 with more than 50 members. They offer back-office services, voice services, and web development solutions from their office in Karachi, Pakistan. They primarily work with small and medium-sized companies.

    Notable Project

    Cenit Inc provided backend development services for a SaaS provider. The provider had Cenit Inc manage the orders placed through their chatbot. This has reduced the work that the provider’s team has to deal with on a regular basis.

    “Cenit Inc is always on top of it.” - Enterprise Account Manager, SaaS Provider

    Former clients
    TVape
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Santa Ana, CA
    4.5
    4.5
    3 Clutch reviews
  • 9

    Morph

    Founded in 2015, Morph is a call center based in Belgrade, Serbia. They have over 50 employees that work primarily with small businesses based in the United States. They specialize in claims processing, customer service, and data entry.

    Notable Project

    Morph works with a credit card processing company to provide ongoing customer service support. Their work has made the client's workflow more efficient.

    "They perform well and offer their services at an affordable price." – President & CEO, Credit Card Tech Company

    Former clients
    Cross Country Movers
    Merchant Chimp
    InfoNetworks
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Los Angeles, CA
    5.0
    5.0
    4 Clutch reviews
  • 10

    89Bots.com

    89Bots.com is a Messenger marketing automation studio founded in Los Angeles with no more than 10 professionals. They offer conversion optimization, web development, and AI solutions to small and medium-sized companies alike.

    Notable Project

    89Bots.com developed a chatbot system for a financial consulting firm. The firm was looking for a faster alternative to a dedicated support system for their clients. The chatbot system increased the number of closed tickets by 45% in just the first month.

    “We appreciate that the 89bots team shared that information with us - it helped us to create a good system for our business.” - Founder, Financial Consulting Firm

    Former clients
    edTechBase
    Tuborg
    SD-Bank
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Los Angeles, CA
    5.0
    5.0
    2 Clutch reviews
  • 11

    VargasAndrews

    VargasAndrews is a professional services company in Los Angeles and Brisbane, Australia. Founded in 2016, they have about 8 employees that serve clients in a variety of industries. Services include commercial financing, ERP consulting, and accounting.

    Notable Project

    VargasAndrews provided recruiting and business strategy services for an automotive battery company. Their team guided the partner through a digital transformation by moving their systems onto Microsoft Office 365 and recruiting vacant positions. The deliverables added value and met expectations.

    "Their team is very on top of everything; they focused on the highest priorities." –VP of Corporate Development, Automotive Battery Company

    Former clients
    JLL
    Finder AU
    Ramcar Batteries Inc.
    $ $ $ $ $
    equalizer $10,000+
    group2 - 9 Employees
    place Los Angeles, CA
    4.8
    4.8
    2 Clutch reviews
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT