Top 100 User Research Agencies in Australia
The Best of April 2024
Looking for a top user research agency in Australia?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Australia. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Australia User Research Companies
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31
- $25,000+
- 10 - 49 employees
- Surry Hills, Australia
Read MorePollen is an UX agency and web design company. Headquartered in Surry Hills, Australia, their midsize team specializes in ux/ui design and web design. The firm was established in 2007.
Industries
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32
- $25,000+
- 10 - 49 employees
- Waverton, Australia
Sitback Solutions is a small digital strategy and website development firm. Headquartered in Dawes Point, Australia, the firm was founded in 2006. Their services include digital strategy and web development.Read MoreClients
- NSW Government
- Sydney Opera House
- People's Choice
- Lifeline Australia
Industries
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33
- $10,000+
- 10 - 49 employees
- Sydney, Australia
We Discover, a product design company, was launched in 2016. They are located in Sydney, Australia and have a small team. Their services include product design, ux/ui design, digital strategy, application management & support, and more.Read MoreIndustries
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34
- $10,000+
- 10 - 49 employees
- West Melbourne, Australia
Read MorePipelabs is an app and web product development and integration consultancy based in Melbourne, Australia, with an office in Auckland, New Zealand. The consultancy, founded in 2019, has a team of around ten that provides e-commerce development, custom software development, UX/UI design, web development, and mobile app development services to small and larger-sized companies in the e-commerce, financial services, and real estate industries.
Clients
- Tommy Bahama Australia (Shopify eCommerce
- Apparel 21)
- Thirsty Camel Australia ecommerce store (Magento 2
- Drive Yello
Industries
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35
- $5,000+
- 50 - 249 employees
- Cremorne, Australia
Advertising company Icon Agency is based in Cremorne, Australia; Deakin, Australia and Pyrmont, Australia. The agency provides advertising, ux/ui design, digital strategy, public relations, and more and is midsize.The agency was launched in 2002.Read MoreIndustries
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36
- $5,000+
- 10 - 49 employees
- Byron Bay, Australia
New Beach Co., a marketing strategy company, was established in 2006. The small Byron Bay, Australia-based team provides marketing strategy, social media marketing, web design, ux/ui design, and more.Read MoreClients
- Wanderlust Australia New Zealand
- Southern Comfort
- ANTG
- Unscripted
Industries
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37
- $5,000+
- 2 - 9 employees
- Melbourne, Australia
Read MoreMuse is a small Clayton, Australia-based graphic design company. They focus on graphic design, ux/ui design, web design, packaging design, and more and were established in 2017.
Industries
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38
- $5,000+
- 2 - 9 employees
- Lennox Head, Australia
Index96, a UX design company, is based in Lennox Head, Australia. The small firm was founded in 2021. Their services include ux/ui design, product design, web design, and logo.Read More -
39
- $10,000+
- 2 - 9 employees
- Chadstone, Australia
Major Creative is a small web design company. The Chadstone, Australia-based agency was founded in 2009. Their services include web design, ux/ui design, digital strategy, conversion optimization, and more.Read More -
40
- $25,000+
- 10 - 49 employees
- Sydney, Australia
The Customer Experience Company is a market research company. Established in 2003, the agency is located in Mortdale, Australia. The small team focuses on market research, ux/ui design, digital strategy, and business consulting.Read MoreIndustries
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41
- $25,000+
- 2 - 9 employees
- Melbourne, Australia
Read MoreRAAK is a creative agency based in Windsor, Australia and has an office in Bendigo, Australia. Their 4 employees offer web design and development, e-commerce development, and digital strategy. Since their 2012 founding, they primarily work with small businesses and in the field of consumer products.
Clients
- Southern Phone
- Generation Clay
- Lettuce & Co
- Modulr
Industries
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42
- Undisclosed
- 250 - 999 employees
- Millers Point, Australia
EWave Commerce, a CRM consulting and SI company, was founded in 2009. Their midsize team is based in Millers Point, Australia and Sai Ying Pun, Hong Kong. The firm specializes in CRM consulting and SI, market research, digital strategy, ux/ui design, and more.Read MoreIndustries
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43
- $5,000+
- 10 - 49 employees
- Sydney, Australia
XAgency is a Sydney, Australia-based web development company. They provide web development, branding, digital strategy, web design, and more and were launched in 2016.Read MoreClients
- GetFish
- Linkly
- AfterPay
Industries
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44
- $10,000+
- 10 - 49 employees
- Cremorne, Australia
Rock Agency is a Cremorne, Australia-based web design company. The agency specializes in web design, web development, ux/ui design, e-commerce development, and more and is small.The agency was launched in 2015.Read MoreClients
- RMIT Next - Award Winning Website Design & Development
- Cacao - Award Winning Website Design & Development
- Vandenberg Wines - Award Winning Website Design & Development
- Do Not Open This Book - Award Winning Website Design & Development
Industries
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45
- $1,000+
- 10 - 49 employees
- North Melbourne, Australia
Small content marketing company Avion Agency, is in North Melbourne, Australia and San Francisco, California. They offer content marketing, digital strategy, search engine optimization, and ux/ui design and were established in 2009.Read MoreIndustries
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46
- Undisclosed
- 50 - 249 employees
- Melbourne, Australia
Located in Melbourne, Australia and Sydney, Australia, Pretzel Lab is an user experience design company. Founded in 2021, the midsize team provides ux/ui design, other design, and IT strategy consulting.Read MoreIndustries
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47
- $10,000+
- 2 - 9 employees
- Sydney, Australia
Blueegg is an user experience agency in Sydney, Australia. The small team offers ux/ui design, product design, web design, and other design and was launched in 2013.Read MoreIndustries
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48
- $5,000+
- 2 - 9 employees
- Brighton, Australia
Web design agency emd:digital is headquartered in Sandringham, Australia. They provide web design, ux/ui design, graphic design, and web development and were established in 2014.Read MoreClients
- United Nations
- The Commons
- Sundance Marine
Industries
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49
- $25,000+
- 2 - 9 employees
- Rosebery, Australia
Vool.Studio is a small UX agency. Founded in 2011, the agency is headquartered in Rosebery, Australia and Brooklyn, New York. Their team specializes in ux/ui design, web design, product design, branding, and more.Read More -
50
- Undisclosed
- 10 - 49 employees
- Collingwood, Australia
Conduct is a software development firm. Their small team is located in Collingwood, Australia and Surry Hills, Australia and specializes in custom software development, ux/ui design, digital strategy, and IT strategy consulting. The agency was founded in 2008.Read MoreIndustries
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51
- $5,000+
- 2 - 9 employees
- Cremorne, Australia
Mindly Studio, an user experience design agency, was established in 2020. The firm specializes in ux/ui design, web design, content marketing, search engine optimization, and more and has a small team. The firm is located in Cremorne, Australia.Read MoreIndustries
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52
- $5,000+
- 10 - 49 employees
- Lane Cove West, Australia
TBST Digital is a small digital strategy company. Founded in 2010, the team provides digital strategy, web development, pay per click, web design, and more. The firm is based in Lane Cove West, Australia.Read MoreIndustries
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53
- $5,000+
- 10 - 49 employees
- Sydney, Australia
Based in Sydney, Australia, Half Space is a small UX agency and website development company. They focus on ux/ui design and web development and were established in 2021.Read More -
54
- $100,000+
- 10 - 49 employees
- Melbourne, Australia
UX design agency PENSO is based in Melbourne, Australia and Dubai, United Arab Emirates. The small agency was launched in 2012. Their team provides ux/ui design, digital strategy, business consulting, and marketing strategy.Read More -
55
- $5,000+
- 2 - 9 employees
- Collingwood, Australia
The Walk Agency is a branding firm. They are located in Collingwood, Australia and have a small team. Their services include branding, direct marketing, marketing strategy, digital strategy, and more.Read MoreIndustries
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56
- $25,000+
- 50 - 249 employees
- Doncaster East, Australia
Read MoreTechne R&D Holdings Ltd is a mobile app development company, founded in 2017 and based in Hong Kong; Melbourne, Australia' and Shenzhen, China. The team has 17 employees which include UX, UI designers and developers. They work with a range of companies, typically in e-commerce, professional services, and startups.
Clients
- University of Hong Kong
Industries
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57
- $10,000+
- 10 - 49 employees
- Hawthorn East, Australia
Founded in 2008, The Data Duck is a software development company. They are located in Hawthorn East, Australia and have a small team. The company focuses on custom software development, ux/ui design, Artificial Intelligence, mobile app development, and more.Read MoreIndustries
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58
- Undisclosed
- 2 - 9 employees
- Melbourne, Australia
Based in Melbourne, Australia, Weave Web Communications is a small UX design agency. They provide ux/ui design, search engine optimization, and web development and were founded in 2009.Read More -
59
- Undisclosed
- 2 - 9 employees
- Chippendale, Australia
Small Multiples is a Chippendale, Australia-based market research company. The agency provides market research, ux/ui design, product design, BI & big data consulting & SI, and more and is small.The agency was founded in 2011.Read MoreIndustries
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60
- Undisclosed
- 10 - 49 employees
- Hobart, Australia
Ionata Digital is an e-commerce development firm in Hobart, Australia. The small firm was founded in 2001. Their team provides e-commerce development, mobile app development, ux/ui design, digital strategy, and more.Read More
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