Luminary

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Luminary is a digital marketing agency founded in 1999. Their team of 60+ employees focuses on UX/UI design, web design, and web development. They are headquartered in Melbourne, Australia and have offices in Sydney and Brisbane. They also have an office in Legian, Indonesia. Their clients mainly mid-market businesses in the financial services, consumer products and services, and education industries.

Client Insights

Industry Expertise

Education

15%

Financial services

15%

Consumer products & services

10%

Non-profit

10%

Retail

10%

eCommerce

10%

Automotive

5%

Business services

5%

Gambling

5%

Client Size Distribution

Small Business (<$10M) 10%

Midmarket ($10M - $1B) 60%

Enterprise (>$1B) 30%

Common Project Size

$200K-$999K 4 projects

$50K-$199K 1 project

$1,000,000-$9,999,999 1 project

Clients

  • Clipsal by Schneider Electric

Highlights from Recent Projects

Overall Rating

4.7
9 Reviews

Luminary was hired by a nonprofit organization, Interrelate, to evolve their digital presence and improve employee and customer experience through a website redesign. The project involved extensive discovery, user type development, content audit and strategy, SEO analysis, product roadmap, and future state planning. Luminary's team of producers, strategists, CX and UI professionals worked closely with Interrelate, becoming an integral part of their team. The client appreciated Luminary's tailored discovery process and their commitment to understanding the project in great detail.

Cancer Council Australia enlisted Luminary's expertise for a CMS migration and website redesign project. Luminary's role was advisory, providing support in areas such as frontend development, UX design, and ensuring the project was on the right track. The engagement involved regular collaboration with Luminary's CTO, delivery director, and UX manager, among others. The client appreciated Luminary's enthusiasm for the project and their ability to confirm that the chosen CMS was suitable for their requirements. The project spanned from October 2019 to July 2020.

ANZIIF, an insurance and finance association, hired Luminary to redevelop their outdated website on the latest version of Sitecore. Luminary conducted a discovery phase through interviews with stakeholders, customers, and clients to identify user personas and map out customer journeys. They then designed the UX and developed the front and backend of the website, which included multiple integration points to ANZIIF's CRM and other systems. The client chose Luminary for their strength in all areas of website development. The redevelopment process took about a year and a half, with the total project cost exceeding $1 million.

Timeliness

4.4

Service Excellence

4.7

Value

4.4

Would Recommend

4.8

Awards

76732

2023

76735

2023

76737

2023

36692

2022

37039

2022