Top 100 User Research Agencies in Australia
December 2022Looking for a top user research agency in Australia?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Australia. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.
List of the Best Australia User Research Companies
-
1
- $50,000+
- 50 - 249 employees
- Chelsea, Australia
XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.
Clients
- News Corp
- Automattic
- Rolling Stone
Industries
Visit SiteNotable Project
XWP is developing an AMP plugin for use on WordPress. The team also collaborated with the internal staff on project and program management efforts, as well as go-to-market strategies.
"One of the things that I appreciate the most is their ability to provide really deep technical expertise."
- Free consultation
Get connected with a company for free
Tell us about your project, and we'll match you with vetted companies that meet your requirements.
-
2
- $10,000+
- 50 - 249 employees
- Perth, Australia
WEBO Digital, a web design company, is headquartered in Perth, Australia; Melbourne, Australia; Ultimo, Australia and Canberra, Australia. Founded in 2015, the small team specializes in web design, web development, custom software development, and mobile app development.
Clients
- Chamber of Commerce and Industry of Western Australia
- Astris PME
- Coerco
- Chill
Industries
Visit SiteNotable Project
WEBO Digital developed the backend platform of a civil construction consulting firm. They also added an additional field to the client's reporting system.
"I just set out what I wanted on a word document, and they just worked through it."
-
3
- $5,000+
- 2 - 9 employees
- Surry Hills, Australia
Human Digital is a digital strategy firm based in Auckland, New Zealand. Founded in 2018, their team of 7 serves clients in the finance and consumer products sectors. Services include web design and HR services.
Clients
- ABB
- Deloitte
- IAG
Industries
Visit SiteNotable Project
Human Digital is a technology company’s digital marketing partner. They handle all aspects of implementation and advise how to optimize campaigns. They also manage the client’s social media and PPC accounts.
"They nurture us, hold our hands when we need explanations, and work hard to hit our targets."
-
4
- $25,000+
- 10 - 49 employees
- Surry Hills, Australia
Bapple is a web design & UX agency based in Chippendale, Australia. The agency, founded in 2006, has a team of less than ten that provides UX/UI design, web design, and branding services to midmarket and small companies.
Clients
- NSW Crime Commission
- Soul Origin
- Multigate
- UNHCR
Industries
Visit SiteNotable Project
Bapple's latest project with the digital agency is incorporating a user-friendly UX to their client's old site. The output also required an online store and functional platform that can collect charity funds.
"They have a LOT of experience in UX development and testing."
-
5
- $10,000+
- 10 - 49 employees
- Potts Point, Australia
Marketing strategy company Toast Creative Pty Ltd was established in 2004. Their small team is in Surry Hills, Australia. Their services include marketing strategy, branding, ux/ui design, and social media marketing.
Clients
- WWF Australia
- Sekisui House Australia
- A2B / Cabcharge
- Aqualand
Industries
Visit SiteNotable Project
Toast / Branding Agency has provided a wildlife organization with branding, communications, and advertising services. They’ve orchestrated digital and traditional media campaigns and shared branding expertise.
“We’ve been satisfied with Toast's results; they’ve typically met or exceeded our expectations.”
-
6
- $5,000+
- 50 - 249 employees
- Cremorne, Australia
Advertising company Icon Agency is based in Cremorne, Australia; Deakin, Australia and Pyrmont, Australia. The agency provides advertising, ux/ui design, digital strategy, public relations, and more and is midsize.The agency was launched in 2002.Visit SiteIndustries
-
7
- $10,000+
- 10 - 49 employees
- Brookvale, Australia
Established in 2018, Studio LDN is a small UX design company. Their team provides ux/ui design, product design, digital strategy, and web design. The agency is located in Brookvale, Australia.
Industries
Visit SiteNotable Project
A data services company was looking to rebuild the existing platform they purchased, so they hired Studio LDN to help them develop and design the UX of their web app.
"We trust what they give us because we know how good they actually are."
-
8
- $10,000+
- 2 - 9 employees
- Bowen Hills, Australia
Oakland Studio is a UX/UI design and development studio in Brisbane, Australia. They have a team of around 5 employees and were founded in 2017. Their services include branding, UX/UI design, and product design.
Clients
- XREF
- Halfbrick
- Josephmark
- Muval
Industries
Visit SiteNotable Project
A GPS wearables provider partnered with Oakland Studio to provided mobile app and web design services.
"Transparency is really important in this process and this team has integrity."
-
9
- $25,000+
- 2 - 9 employees
- Melbourne, Australia
Appomate is a mobile app development company based in Melbourne, Australia. Founded in 2011, it has 4 employees and provides mobile app development and marketing strategy services.
Clients
- Adidas
- Loreal (Matrix & Me)
- CCAA - Smart Concrete
- Axcess Golf
Visit SiteNotable Project
Appomate helped develop a native app for multiple platforms. They workshopped a concept and helped create wireframes before starting development. The team built an MVP and now provides ongoing support.
"The integrity and purpose of Appomate are second to none."
-
10
- $25,000+
- 10 - 49 employees
- South Yarra, Australia
DreamWalk is an app development company headquartered in Melbourne, Australia that specializes in application testing, mobile app development, UX/UI design, and web development. Founded in 2009, the company is comprised of fewer than 10 employees. The travel division of a publishing house hired DreamWalk to create an iOS app that allows users to access travel guides at a cheaper cost. The app was successful and was listed as a top 10 app in the Australian iTunes store. "DreamWalk was very accessible and it didn't try to hide anything from us." – Editor, Publishing House Coca-Cola, Melbourne University, Holmesglen Institute, New Mexico Tourism
Industries
Visit SiteNotable Project
DreamWalk develops a range of iOS apps for a higher education provider. The applications allow students to browse, enroll, and pay for courses, diplomas, and certificates.
“People were happy using the app.”
-
11
- $50,000+
- 50 - 249 employees
- Sydney, Australia
Founded in 2016, Appello Software is a software design and development company headquartered in Sydney, Australia. They also have other Austrailian offices in Newcastle, Brisbane and Melbourne, and an additional office in London. Their team of 4 employees specializes in mobile app development, UX/UI design and mobile marketing. They primarily serve consumer products, entertainment and hospitality industries.
Clients
- EY
- WeWork
- BlackRock
- Starbucks
Industries
Visit SiteNotable Project
Appello Software took on the entire design and development of a mobile responsive website, bringing it from its idea stage to life within six weeks.
"I’ve seen their other work with mobile apps, and they really do create amazing software."
-
12
- $10,000+
- 50 - 249 employees
- Sydney, Australia
XAM is a development agency based in Sydney, Australia. Founded in 2014 with around 20 members on their team, the agency specializes in web, mobile app, and custom software development.
Clients
- Telstra
- UGL
- Sydney Water
- Unilever
Industries
Visit SiteNotable Project
Xam completed development for an Android app. In an ongoing process, they incorporate end-user feedback into designs and restructuring.
"Xam’s extensive resources have made the engagement convenient and efficient."
-
13
- $5,000+
- 2 - 9 employees
- Fortitude Valley, Australia
Vesanique Pty Ltd is a branding agency. They are headquartered in Fortitude Valley, Australia and have a small team that specializes in branding, web development, custom software development, ux/ui design, and more. The agency was established in 2019.
Clients
- Queensland University of Technology
- Bowden's Own
- Millers Swim School
- FTI Consulting
Industries
Visit SiteNotable Project
After evaluating the existing branding of a co-working spaces company, Vesanique has created print marketing materials to support their sales efforts, including flyers and brochures for product offerings.
“Everything they’ve done has been great, and their project management has exceeded expectations.”
-
14
- $10,000+
- 10 - 49 employees
- Melbourne,
Exo Digital, an UX agency, is located in Docklands, Australia. The small agency was founded in 2019. Their team specializes in ux/ui design, branding, digital strategy, web design, and more.
Clients
- Streamgear
- ANZ
- AGL
- Detexian
Industries
Visit SiteNotable Project
Exo Digital was hired by a SaaS security platform to provide branding and web design services. They developed the client's brand’s positioning and messaging and designed the site based on the partner's needs.
"It was great to talk to someone in the same field as me."
-
15
- $25,000+
- 10 - 49 employees
- Waverton,
Sitback Solutions is a small digital strategy and website development firm. Headquartered in Dawes Point, Australia, the firm was founded in 2006. Their services include digital strategy and web development.Visit SiteClients
- NSW Government
- Sydney Opera House
- People's Choice
- Lifeline Australia
Industries
-
16
- $25,000+
- 2 - 9 employees
- Melbourne, Australia
Attalla Digital, a mobile app development company, is headquartered in Melbourne, Australia. The company specializes in mobile app development, web development, IT strategy consulting, application management & support, and more and has a small team.The company was established in 2018.
Industries
Visit SiteNotable Project
Attalla Digital built a mobile application for a retail order management company. They helped launch a platform to manage retail stores' inventory and extend this to the warehousing market.
"They provided an easy-to-use interface that blew us away."
-
17
- $10,000+
- 10 - 49 employees
- Sydney, Australia
We Discover, a product design company, was launched in 2016. They are located in Sydney, Australia and have a small team. Their services include product design, ux/ui design, digital strategy, application management & support, and more.Visit SiteIndustries
-
18
- $5,000+
- 2 - 9 employees
- Melbourne, Australia
Muse is a small Clayton, Australia-based graphic design company. They focus on graphic design, ux/ui design, web design, packaging design, and more and were established in 2017.
Industries
Visit SiteNotable Project
Muse assists a web and mobile apps developer in designing their products. The team has conducted workshops and feedback sessions with the firm. They've also handled the designs and wireframes of their apps.
"They provide quality work."
-
19
- $1,000+
- 10 - 49 employees
- Seacombe Heights, Australia
Paradox Marketing is a digital strategy and social media marketing agency. Headquartered in Adelaide, Australia, their small team focuses on digital strategy and social media marketing. The agency was founded in 2015.
Industries
Visit SiteNotable Project
Paradox Marketing is a healthcare consulting company's long-term partner that helps them with digital marketing efforts. They have helped launch the client's Shopify store and are currently managing it.
"They've managed to build a team of experts who know how to put things together at a technical level."
-
20
- Undisclosed
- 250 - 999 employees
- Millers Point, Australia
EWave Commerce, a CRM consulting and SI company, was founded in 2009. Their midsize team is based in Millers Point, Australia and Sai Ying Pun, Hong Kong. The firm specializes in CRM consulting and SI, market research, digital strategy, ux/ui design, and more.Visit SiteIndustries
-
21
- $25,000+
- 10 - 49 employees
- Cremorne, Australia
Relab Studios, an UX design agency, is based in Cremorne, Australia and Geelong, Australia. The small firm was launched in 2013. Their services include ux/ui design, business consulting, web design, web development, and more.
Industries
Visit SiteNotable Project
A PropTech startup hired Relab Studios to design the UI/UX for a mobile app and later a website using InDesign. They worked in a sprint involving user journey review, prototyping, and end-user interviews.
"They found a fine balance between business and design requirements."
-
22
- $25,000+
- 2 - 9 employees
- Sydney, Australia
Bettermade is a branding company. Launched in 2021, the team provides branding, web design, ux/ui design, advertising, and more. Their small agency is Zetland, Australia-based.Clients
- Ignition© App
- Genbook
- espresso Displays
Industries
Visit SiteNotable Project
A portable monitor startup hired Bettermade.Design to design ads for a paid social media campaign. Using information from the brief, they provided 6–8 design variations that showed the client’s product in use.
“The team was very professional with their deliverables’ presentation.”
-
23
- $1,000+
- 10 - 49 employees
- Bella Vista, Australia
Designpluz is a Bella Vista, Australia-based web design company. Founded in 2008, the small team focuses on web design, custom software development, ux/ui design, branding, and more.Visit Site -
24
- $25,000+
- 2 - 9 employees
- Melbourne, Australia
RAAK is a creative agency based in Windsor, Australia and has an office in Bendigo, Australia. Their 4 employees offer web design and development, e-commerce development, and digital strategy. Since their 2012 founding, they primarily work with small businesses and in the field of consumer products.
Clients
- Southern Phone
- Generation Clay
- Lettuce & Co
- Modulr
Industries
Visit SiteNotable Project
RAAK built an interactive web-based kitchen builder and e-commerce platform. They provided wireframing, design, development, and implementation, and also designed a range of marketing collateral.
“RAAK is willing to do additional research to ensure that they are providing us with the best options.”
-
25
- $25,000+
- 10 - 49 employees
- Surry Hills, Australia
Pollen is an UX agency and web design company. Headquartered in Surry Hills, Australia, their midsize team specializes in ux/ui design and web design. The firm was established in 2007.
Industries
Visit SiteNotable Project
"Everything was delivered on time and within budget."
-
26
- $5,000+
- 2 - 9 employees
- Sydney, Australia
Established in 2010, Matterhorn Digital is a website development firm. Their small team is in Sydney, Australia; Singapore, Singapore and Christchurch, New Zealand and focuses on web development, ux/ui design, web design, logo, and more.Visit Site -
27
- $10,000+
- 10 - 49 employees
- Barangaroo, Australia
Based in Barangaroo, Australia; Docklands, Australia; Bengaluru, India and London, United Kingdom, Software Co is a custom software development company. The small firm was founded in 2015. Their team focuses on custom software development, mobile app development, ux/ui design, Artificial Intelligence, and more.
Industries
Visit SiteNotable Project
An online marketplace hired Software Co to provide web and mobile app development. Their efforts also include UI/UX design based on their different iterations to come up with the final product.
''Everything is five stars because of the maturity they've brought to the project and the quality of everything.''
-
28
- Undisclosed
- 2 - 9 employees
- Hobart, Australia
Neon Jungle, an user experience design agency, is located in Hobart, Australia. The company offers ux/ui design, AR/VR development, branding, mobile app development, and more and has a small team.The company was founded in 2013.Visit Site -
29
- $10,000+
- 10 - 49 employees
- West Melbourne, Australia
Pipelabs is an app and web product development and integration consultancy based in Melbourne, Australia, with an office in Auckland, New Zealand. The consultancy, founded in 2019, has a team of around ten that provides e-commerce development, custom software development, UX/UI design, web development, and mobile app development services to small and larger-sized companies in the e-commerce, financial services, and real estate industries.
Clients
- Tommy Bahama Australia (Shopify eCommerce
- Apparel 21)
- Thirsty Camel Australia ecommerce store (Magento 2
- Drive Yello
Industries
Visit SiteNotable Project
Pipelabs provides Shopify e-commerce solutions to a wholesale and retail business. The team integrates the site with an ERP system and the head office collaterals such as imagery, products, and more.
"We really feel as if the Pipelabs team is simply an extension of our own team."
-
30
- $5,000+
- 2 - 9 employees
- Braybrook, Australia
Webplace Pty Ltd is a small application management & support company. Founded in 2003, the firm is in Braybrook, Australia. Their team focuses on application management & support, web development, web design, custom software development, and more.Visit SiteIndustries
Get connected with the right company for you
We'll do the work for you – finding and connecting you with service providers that meet your exact requirements.
Schedule ConsultationMost Reviewed User Research Company in Australia
Check out an User Research Company in Australia with the most new reviews in the past 12 months.
User Research Company
Australia
- 11 3 new reviews
- 12 2 new reviews
- 13 2 new reviews
- 14 2 new reviews
- 15 1 new reviews
