Top 90 User Research Agencies in Australia

Momentum worked with a large CX product company to develop UX designs and strategies that increased user engagement. They worked with their EVP of product management to understand the customer needs and delivered quick design prototypes within weeks. Momentum delivered high-quality ideas and responded with a quality product prototype.

"They were highly responsive and delivered against a tight deadline." – EVP of Product Management, CX Company

XWP developed a WordPress plugin for a large tech company. The company had XWP write the code of the plugin. The plugin has since had over half a million installs since its release.

“XWP is versatile in being able to identify external or internal talent needed at any moment in time for anything, from extra plugin development to catering an event and everything that happens in between.” - Partner Development Manager, Large Tech Company

ustwo partnered with a large bank to assist with a geolocation-based project. The team provided UX strategies to use in the development of the prototype. They pleased the client with their productive work ethic and range of skills.

“Their ability to move very quickly was something that set them apart when we were observing how they work. They had a fantastic developer with us early who was great regarding business.” — Executive Manager, Large Bank

A marketing and advertising firm hired Bapple to help update its client's website and giving it an easier UX and integrating an online store and a functional platform for raising money for charity. The resulting website was successfully launched and met all of the expectations of the firm and the end-user client. 

"They have a LOT of experience in UX development and testing." - SEO Senior Account Manager, Marketing and Advertising Firm

i95Dev connected a Magneto online platform with a Microsoft Dynamics system for a customer goods company. They assisted with the client’s upgrade from Magneto to Magneto 2, which included installing extensions and conducting tests. The client has received positive feedback from their customers regarding the new integration, and the client appreciates i95Dev’s successful work.

“They are excellent, always available, and very knowledgeable. They work hard to be in sync with us.” – President, Consumer Goods Company

Human Digital provided design strategy serviced for a worker’s compensation organization. The team delivered excellent quality. They were customer-focused and driven.

“They know what they're doing and they'll find you a good solution.” – Program Director, Government Agency

RAAK helped a livestock company rebrand when they entered the real estate market. Their work included web design and creating marketing products such as ads and brochures. Market shares have increased about 20% as a result of RAAK's work. 

"Their creative minds allow them to not only understand what the client wants, but also helps provide the client with other options. They invest in the business and share their ideas of what they think might work well. " –Managing Director, Real Estate & Livestock Agency

DreamWalk rebuilt existing mobile apps for a wedding planning platform. The team provided development, UI/UX designs, and testing services for the iOS and Android apps

"They're clearly passionate about what they do and excel at delivering a quality product."

Appello software employed a diverse tech stack to make a mobile dating app for a social dating platform. They used the client’s designs and several complex algorithms to make a finished iOS app that matched users based on a suite of criteria, including proximity to other users, profile data, and engagement with the app. The app received positive reviews and received over 50,000 users after becoming available on the iOS app store.

“I equate value to the rate at which a firm can produce quality products. By that measurement, Appello Software excels beyond the norm. They represent the difference between a good service provider and a great service provider.” – Chief Design Officer, Social Dating Platform

Paradox Marketing provides SEO services to a relocation and storage company in order to enhance their organic traffic and conversion rate. The team also maintains the client's website. 

"Their depth of knowledge has been impressive."

A student housing provider wants to refine their current branding, so they've hired Studio LDN to help them establish a fresh new look. This mainly involves updating all of the client's branding assets.

"We are loving the whole process so far."

NONA built a decentralized application for a cryptocurrency hedge fund. The team used React, AWS, and Solidity to create a token distribution and smart contracts platform.

Exo Digital was hired by a SaaS security platform to provide branding and web design services. They developed the client's brand’s positioning and messaging and designed the site based on the partner's needs.

"It was great to talk to someone in the same field as me."

Rush Hour Digital revamped a financial service provider’s website to improve the UX. They also migrated the site to a different CMS to allow the client to make quick content changes when needed.

"Rush Hour Digital’s strengths included stakeholder management, technical capability, reliability, and professionalism."

XAM revamped a coaching mobile app after the client reviewed user feedback. The agency worked on restructuring the application and refreshing design elements. The new functions helped the app grow. 

"Their skillset – from customer service to UX – has covered every aspect of the scope." – Founder, Coaching Mobile App

A financial firm had an outdated website that didn't align with their new branding. As a result, they hired Pollen redesign and redevelop their platform. Their work focused on frontend development.

"Everything was delivered on time and within budget."

Ten Squared redesigned a coworking company's WordPress site. Then, they provided digital marketing services in order to increase the client's ranking on Google.

"Whenever we found anything we wanted to change, we were able to contact them and have it fixed within the day."

A retail business hired Pipelabs to develop and maintain its e-commerce solution within a short timeframe.The engagement involved integrating the Shopify frontend not only with the business's own ERP system (POS, financials, warehouse management, etc) but also the systems of the head office for access to all imagery, product details, etc. Pipelabs completed the project on time despite the tight deadline and the website was able to handle a greater-than-expected growth brought about by the COVID-19 pandemic.

"We really feel as if the Pipelabs team is simply an extension of our own team." - Commercial Manager, Retail Business

A digital marketing company partnered with PurpleCow Digital Marketing for web development and SEO services. The team migrated the client's primary website to a new hosting platform and added a new directory.

"Everything was performed to spec!"

The team was responsible for creating the design and programming assets for an e-commerce company and store. After working on the platform, traffic to the site increased. They provided the internal staff with resources to manage the platform on their own moving forward.

"They helped our team members in fully understanding the website and how to maintain it." Business Manager, Manufacturing Company