Top 90 Business Processes Outsourcing (BPO) Companies in Dubai

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Top 90 Business Processes Outsourcing (BPO) Companies in Dubai

February 2023

Looking for a top business process outsourcing company in Dubai?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Dubai BPO Services

  • 1
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Abacus Cambridge Partners is a tech consultancy and BPO company that was founded in 2017. The core London-based team of about 50 coordinates voice, ERP consulting and system integration, IT strategy consulting services for midmarket and enterprise-sized clients in the e-commerce space.

    Clients

    • Hafilat Industry LLC
    • Safaricom
    • Telenor

    Industries

    Notable Project

    Abacus Cambridge Partners provides Apigee platform management services for a holding company. They also oversee a CIM (Customer Identity Management) platform as well as API maturity and governance.

    “They understand and listen to our needs.”

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  • 2
    • $1,000+
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    Executive Business Solutions is an accounting and finance & accounting outsourcing (FAO) company. Founded in 2017, the team focuses on accounting and finance & accounting outsourcing (FAO). Their small firm is Dubai, United Arab Emirates-based.

    Industries

    Notable Project

    ebs Chartered Accountants was hired by a data analytics firm to develop a business plan and create policies for their business. They're currently handling the client's bookkeeping efforts.

    "They're transparent, proactive, and reliable."

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  • 3
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 250 - 999 employees
    • دبي, United Arab Emirates
    Datapowerhub is a midsize back office outsourcing company founded in 2010. Their services include back office outsourcing and transcription. The agency is headquartered in New York, New York; دبي, United Arab Emirates; San Francisco, California and London, United Kingdom.

    Clients

    • IBM
    • HCL
    • cognizant

    Industries

    Notable Project

    A technology company hired Datapowerhub to perform data research and analysis. They were tasked with collecting and analyzing customer data and compiling their findings in a database.

    "The Datapowerhub team had a very good industry experience and they managed everything seamlessly."

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  • 4
    • $10,000+
    • 1,000 - 9,999 employees
    • Dubai, United Arab Emirates

    Raya Contact Center is a Cairo, Egypt-based answering service company. The large agency was established in 2001. Their team focuses on voice services, non-voice bpo/back office services, HR services, email marketing, and more.

    Industries

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  • 5
    • $250,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Tafaseel BPO is a business process outsourcing company in Ajman and Dubai, United Arab Emirates. Founded in 2011, they have 22 employees that serve mostly small businesses in the government, healthcare, and education sectors. Services include voice services, managed IT services, and BPO services.

    Clients

    • Ministry of Economy
    • Ministry Of community Development
    • Higher colleges of technology. Ministry of Finance
    • Etihad Credit Bureau

    Industries

    Notable Project

    Tafaseel BPO handles voice services for a higher education institute. They provide bilingual agents who answer calls on behalf of the partner as well as manage live chat support and quality monitoring.

    “They proved to be the best option, and we’re glad we chose them.”

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  • 6
    • $1,000+
    • 2 - 9 employees
    • Dubai, United Arab Emirates

    PROTIP Marketing is a sales outsourcing company. The small Warszawa, Poland-based team provides sales outsourcing, pay per click, direct marketing, and digital strategy. The company was founded in 2019.

    Industries

    Notable Project

    PROTIP Marketing helps an advertising and marketing agency with sales lead generation. They have developed and implemented a marketing funnel, communication strategies, and a database of potential clients.

    "Their availability and creativity in solving problems that arise from time to time are amazing!"

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  • 7
    • Undisclosed
    • 250 - 999 employees
    • Dubai, United Arab Emirates
    Cupola Group MEA is a call center service founded in 1999. The agency focuses on voice services, non-voice bpo/back office services, and HR services and has a midsize team.
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  • 8
    • $10,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    Valasys Media is an email marketing company. Established in 2014, the team provides email marketing, voice services, CRM consulting and SI, market research, and more. Their midsize firm is located in Jersey City , New Jersey; Pune, India and Dubai, United Arab Emirates.

    Industries

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  • 9
    • $5,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Leora Solutions LLP is an IT service and outsourcing company based in Palakkad, India. The company, founded in 2015, has more than 50 employees and provides, among others, web development, custom software development, and mobile app development services to small and midmarket companies.

    Clients

    • delmastar group
    • rahaoils
    • businesscare
    • tripsnguides

    Industries

    Notable Project

    Leora Solutions developed supply chain management software for an oils manufacturing company. After producing wireframes, they utilized PHP and SQL to create features like order creation and stock check.

    “They won’t hesitate with any task, even if it’s something they’ve never done before.”

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  • 10
    • $50,000+
    • 250 - 999 employees
    • Dubai, United Arab Emirates

    IBT, a midsize phone answering service, is based in Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; الدوحة, Qatar and Ahmedabad, India. They offer voice services, IT managed services, IT staff augmentation, HR services, and more and were launched in 2009.

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  • 11
    • Undisclosed
    • 1,000 - 9,999 employees
    • Dubai, United Arab Emirates
    TechnoPeak is a Dubai, United Arab Emirates-based IT strategy consulting company. Established in 1997, the large team specializes in IT strategy consulting, voice services, and IT managed services.
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  • 12
    • $250,000+
    • 10,000+ employees
    • Dubai, United Arab Emirates

    Teleperformance is a finance & accounting outsourcing (FAO) company. They are in Paris, France and RIyadh, Saudi Arabia and have a large team that provides finance & accounting outsourcing (FAO), HR services, and non-voice bpo/back office services. The agency was established in 1978.

    Industries

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  • 13
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    In Dubai, United Arab Emirates, Best Safe Driver is a customer service outsourcing company. The firm focuses on customer service outsourcing and is midsize.The firm was founded in 1947.
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  • 14
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    REACH Employment Services is a non-voice bpo/back office services company. The midsize Dubai, United Arab Emirates-based team focuses on non-voice bpo/back office services and HR services. The company was established in 1999.
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  • 15
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    The TeleServices Company is an answering service. Located in Dubai, United Arab Emirates, their small team provides voice services and non-voice bpo/back office services. The firm was launched in 2000.
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  • 16
    • $1,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    Sales outsourcing company Sharpeagle Technology was launched in 2009. Their midsize team is in Dubai, United Arab Emirates; Al Khobar, Saudi Arabia and Muscat, Oman. Sharpeagle Technology provides sales outsourcing.

    Industries

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  • 17
    • $1,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    Hi Menus is a midsize business consulting and document digitization & management company established in 2000. Their services include business consulting and document digitization & management. The firm is based in Dubai, United Arab Emirates.
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  • 18
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates
    Integres Contact Center is an answering service company launched in 2014. The small team focuses on voice services and non-voice bpo/back office services. The firm is located in Dubai, United Arab Emirates.
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  • 19
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates
    Austria Business Center is an IT managed services company. Their small team is based in Dubai, United Arab Emirates. Their services include IT managed services, call center services, back office outsourcing, and translation.
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  • 20
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    Data Direct Group is a Dubai, United Arab Emirates-based phone answering service. The midsize team offers voice services, non-voice bpo/back office services, and business consulting. The company was established in 2000.
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  • 21
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    Non-voice bpo/back office services company City Services Consultancy is located in Dubai, United Arab Emirates. The midsize agency was founded in 2006. Their services include non-voice bpo/back office services, voice services, and business consulting.
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  • 22
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    Business consulting company Flybiz was founded in 2022. They are located in Dubai, United Arab Emirates and have a midsize team. Their services include business consulting, back office outsourcing, corporate law, and document digitization & management.
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  • 23
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    Launched in 2002, Calltronics is a call center company. The firm provides voice services and non-voice bpo/back office services and has a midsize team. The firm is headquartered in Dubai, United Arab Emirates.
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  • 24
    • $1,000+
    • 10 - 49 employees
    • Dubai, United Arab Emirates
    Call center Globalex Enviro LLC was established in 2005. Their small team is in Dubai, United Arab Emirates. Globalex Enviro LLC specializes in voice services and non-voice bpo/back office services.

    Industries

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  • 25
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates
    Non-voice bpo/back office services and call center Back Office was founded in 2004. Their small team is located in Dubai, United Arab Emirates. Back Office provides non-voice bpo/back office services and voice services.
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  • 26
    • $75,000+
    • 50 - 249 employees
    • دبي, United Arab Emirates
    Logical Network Solution is a دبي, United Arab Emirates-based cybersecurity company. The midsize company was launched in 2017. Their team specializes in cybersecurity and customer service outsourcing.

    Industries

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  • 27
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates
    SalesMENA is a Dubai, United Arab Emirates-based call center. The agency specializes in voice services, email marketing, market research, and social media marketing and is small.The agency was launched in 2011.
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  • 28
    • $1,000+
    • 10 - 49 employees
    • Dubai, United Arab Emirates
    Established in 2012, WEEN studio is a phone answering service. The small Dubai, United Arab Emirates-based team provides voice services, translation, web design, web development, and more.
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  • 29
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates
    ERC International, a human resources company and back office outsourcing company, is headquartered in Dubai, United Arab Emirates and Kacanik, Kosovo. The small company was launched in 2014. Their services include HR services and back office outsourcing.
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  • 30

    Worked with PROCESS- The Outsource Professionals?

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    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates
    PROCESS- The Outsource Professionals is a non-voice bpo/back office services and call center launched in 2006. Their small team is headquartered in Dubai, United Arab Emirates and offers non-voice bpo/back office services and voice services.
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