Top 60 Business Processes Outsourcing (BPO) Companies in Dubai

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Top 60 Business Processes Outsourcing (BPO) Companies in Dubai

May 2022

Looking for a top business process outsourcing company in Dubai?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Dubai BPO Services

  • 1
    • $25,000+
    • 250 - 999 employees
    • Dubai, United Arab Emirates

    Clario Tech DMCC is a cybersecurity company based in Dubai, U.A.E. The company, founded in 2014, has more than 600 employees and provides non-voice BPO/back office services, voice services, and cybersecurity services. Clario serves enterprise and smaller-sized companies in various industries that include consumer products & services, IT, and business services.

    Clients

    • Slimware Utilitise
    • Nord VPN
    • Identity Force
    • Upclick (Avanquest) and many more

    Industries

    Notable Project

    A business dev agency hired Clario Tech DMCC to provide for their clients 24/7 customer and product support. Clario also provided sales operation outsource and QA support. In addition, Clario also designed a sales business model for these clients to support and exceed business goals. Because of this engagement, the agency enabled the clients to exceed profit targets by 27%.

    "High quality of the service and performance results. Continuously growing expertise of Clario Tech DMCC helped us grow all 3 businesses." - Business Consultant & Business Dev Manager, Business Dev Agency

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  • 2
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Abacus Cambridge Partners is a tech consultancy and BPO company that was founded in 2017. The core London-based team of about 50 coordinates voice, ERP consulting and system integration, IT strategy consulting services for midmarket and enterprise-sized clients in the e-commerce space.

    Clients

    • Hafilat Industry LLC
    • Safaricom
    • Telenor

    Industries

    Notable Project

    A fintech company outsourced their call center needs to Abacus Cambridge Partners, looking to support their customers' claims. Abacus Cambridge Partners was responsible for negotiating the customers' bills for a lower rate. The call agents underwent intensive training, were quick-thinking, and adapted well to internal processes.

    "Most of them are educated, forward-thinking people, which is exactly what we’re going for. As a startup, we’re trying to develop our systems as quickly as possible, so we’re constantly throwing new things at them." – Senior Operations Manager, Fintech Company

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  • 3
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 250 - 999 employees
    • دبي, United Arab Emirates

    Located in New York, New York, Datapowerhub is a midsize non-voice bpo/back office services company. Established in [node:field_pp_year_founded:value], the team focuses on non-voice bpo/back office services, voice services, and transcription.

    Clients

    • IBM
    • HCL
    • cognizant

    Industries

    Notable Project

    Datapowerhub helped a computer networking company build and design a new database from scratch. They were hired for this project based on positive customer reviews.

    "We were impressed with the time management and turnaround for each task."

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  • 4
    • $10,000+
    • 1,000 - 9,999 employees
    • Dubai, United Arab Emirates

    Raya Contact Center is a Cairo, Egypt-based answering service company. The large agency was established in 2001. Their team focuses on voice services, non-voice bpo/back office services, HR services, email marketing, and more.

    Industries

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  • 5
    • $250,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Tafaseel BPO is a business process outsourcing company in Ajman and Dubai, United Arab Emirates. Founded in 2011, they have 22 employees that serve mostly small businesses in the government, healthcare, and education sectors. Services include voice services, managed IT services, and BPO services.

    Clients

    • Ministry of Economy
    • Ministry Of community Development
    • Higher colleges of technology. Ministry of Finance
    • Etihad Credit Bureau

    Industries

    Notable Project

    Tafaseel BPO provided voice services for a higher education institute. They handled a call center and live chat support. The services had a positive impact on the institute and they excelled in being the face and voice of the organization.

    "It’s been a very smooth experience with Tafaseel BPO in a way that we had high expectations and they met them." –Strategic Comm Specialist, Higher Education Institute

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  • 6
    • Undisclosed
    • 250 - 999 employees
    • Dubai, United Arab Emirates

    Cupola Group MEA is a call center service founded in 1999. The agency focuses on voice services, non-voice bpo/back office services, and HR services and has a midsize team.

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  • 7
    • $50,000+
    • 250 - 999 employees
    • Dubai, United Arab Emirates

    IBT, a midsize phone answering service, is based in Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; الدوحة, Qatar and Ahmedabad, India. They offer voice services, IT managed services, IT staff augmentation, HR services, and more and were launched in 2009.

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  • 8
    • $250,000+
    • 10,000+ employees
    • Dubai, United Arab Emirates

    Teleperformance is a finance & accounting outsourcing (FAO) company. They are in Paris, France and RIyadh, Saudi Arabia and have a large team that provides finance & accounting outsourcing (FAO), HR services, and non-voice bpo/back office services. The agency was established in 1978.

    Industries

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  • 9
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    The TeleServices Company is an answering service. Located in Dubai, United Arab Emirates, their small team provides voice services and non-voice bpo/back office services. The firm was launched in 2000.

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  • 10
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    REACH Employment Services is a non-voice bpo/back office services company. The midsize Dubai, United Arab Emirates-based team focuses on non-voice bpo/back office services and HR services. The company was established in 1999.

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  • 11
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    Integres Contact Center is an answering service company launched in 2014. The small team focuses on voice services and non-voice bpo/back office services. The firm is located in Dubai, United Arab Emirates.

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  • 12
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Data Direct Group is a Dubai, United Arab Emirates-based phone answering service. The midsize team offers voice services, non-voice bpo/back office services, and business consulting. The company was established in 2000.

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  • 13
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Non-voice bpo/back office services company City Services Consultancy is located in Dubai, United Arab Emirates. The midsize agency was founded in 2006. Their services include non-voice bpo/back office services, voice services, and business consulting.

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  • 14
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Launched in 2002, Calltronics is a call center company. The firm provides voice services and non-voice bpo/back office services and has a midsize team. The firm is headquartered in Dubai, United Arab Emirates.

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  • 15
    • $1,000+
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    Call center Globalex Enviro LLC was established in 2005. Their small team is in Dubai, United Arab Emirates. Globalex Enviro LLC specializes in voice services and non-voice bpo/back office services.

    Industries

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  • 16
    • $10,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Valasys Media is an email marketing company. Established in 2014, the team provides email marketing, voice services, CRM consulting and SI, market research, and more. Their midsize firm is located in Jersey City , New Jersey; Pune, India and Dubai, United Arab Emirates.

    Industries

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  • 17
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    Non-voice bpo/back office services and call center Back Office was founded in 2004. Their small team is located in Dubai, United Arab Emirates. Back Office provides non-voice bpo/back office services and voice services.

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  • 18
    • $75,000+
    • 50 - 249 employees
    • دبي, United Arab Emirates

    Logical Network Solution is a دبي, United Arab Emirates-based cybersecurity company. The midsize company was launched in 2017. Their team specializes in cybersecurity and customer service outsourcing.

    Industries

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  • 19
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    SalesMENA is a Dubai, United Arab Emirates-based call center. The agency specializes in voice services, email marketing, market research, and social media marketing and is small.The agency was launched in 2011.

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  • 20
    • $1,000+
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    Established in 2012, WEEN studio is a phone answering service. The small Dubai, United Arab Emirates-based team provides voice services, translation, web design, web development, and more.

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  • 21
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    ERC International, a human resources company and back office outsourcing company, is headquartered in Dubai, United Arab Emirates and Kacanik, Kosovo. The small company was launched in 2014. Their services include HR services and back office outsourcing.

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  • 22

    Worked with PROCESS- The Outsource Professionals?

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    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    PROCESS- The Outsource Professionals is a non-voice bpo/back office services and call center launched in 2006. Their small team is headquartered in Dubai, United Arab Emirates and offers non-voice bpo/back office services and voice services.

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  • 23
    • $1,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    Sharpeagle Technology is a midsize sales outsourcing company. The Dubai, United Arab Emirates-based firm was established in [node:field_pp_year_founded:value]. Their team provides sales outsourcing.

    Industries

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  • 24
    • $5,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Midsize software development company Voxtron Middle East, is based in Dubai, United Arab Emirates and Koratty, India. They focus on custom software development, voice services, CRM consulting and SI, ERP consulting and SI, and more and were launched in 1994.

    Industries

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  • 25
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    Founded in 2008, Blue Mena Group is a non-voice bpo/back office services company. The company offers non-voice bpo/back office services, voice services, and HR services and has a small team. The company is based in Dubai, United Arab Emirates.

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  • 26
    • $1,000+
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    Twerlo AI is an artificial intelligence development company. The small Dubai, United Arab Emirates-based team focuses on Artificial Intelligence, voice services, CRM consulting and SI, and IoT development. The agency was launched in 2018.

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  • 27
    • Undisclosed
    • 10 - 49 employees
    • دبي, United Arab Emirates

    Non-voice bpo/back office services company Active was founded in 2003. They are headquartered in Media City, Dubai, United Arab Emirates and have a small team. Their services include non-voice bpo/back office services, event marketing & planning, public relations, social media marketing, and more.

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  • 28
    • $5,000+
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    Founded in 2009, APH Technologies is a phone answering service. Their small team is headquartered in Dubai, United Arab Emirates. Their team provides voice services, mobile app development, search engine optimization, web design, and more.

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  • 29
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Trans Skills is a human resources firm. They are located in Dubai, United Arab Emirates and have a midsize team. The firm provides HR services and non-voice bpo/back office services.

    Industries

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  • 30
    • $5,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Launched in 2007, TOPAZ FZE is an unified communications consulting & SI company. Their midsize team is headquartered in Dubai, United Arab Emirates. Their team offers unified communications consulting & SI, voice services, cloud consulting & SI, custom software development, and more.

    Industries

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Need help selecting a company?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

Tell us about your project