Top 90 Business Processes Outsourcing (BPO) Companies in the United Arab Emirates

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Top 90 Business Processes Outsourcing (BPO) Companies in the United Arab Emirates

October 2022

Looking for a top business process outsourcing company in the United Arab Emirates?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best United Arab Emirates BPO Services

  • 1
    • $25,000+
    • 250 - 999 employees
    • Dubai, United Arab Emirates

    Clario Tech DMCC is a cybersecurity company based in Dubai, U.A.E. The company, founded in 2014, has more than 600 employees and provides non-voice BPO/back office services, voice services, and cybersecurity services. Clario serves enterprise and smaller-sized companies in various industries that include consumer products & services, IT, and business services.

    Clients

    • Slimware Utilitise
    • Nord VPN
    • Identity Force
    • Upclick (Avanquest) and many more

    Industries

    Notable Project

    A business dev agency hired Clario Tech DMCC to provide for their clients 24/7 customer and product support. Clario also provided sales operation outsource and QA support. In addition, Clario also designed a sales business model for these clients to support and exceed business goals. Because of this engagement, the agency enabled the clients to exceed profit targets by 27%.

    "High quality of the service and performance results. Continuously growing expertise of Clario Tech DMCC helped us grow all 3 businesses." - Business Consultant & Business Dev Manager, Business Dev Agency

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  • 2
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Sharjah, United Arab Emirates

    Launched in 2004, Contactopia is a midsize phone answering service. Their services include voice services and non-voice bpo/back office services. The company is headquartered in Sharjah, United Arab Emirates.

    Industries

    Notable Project

    Contactopia provided call center services for an IT solutions startup. The team conducted cold calls to help the client generate leads. The goal was to acquire five new clients monthly.

    "Overall, I was very happy to work with Contactopia.''

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  • 3
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Abacus Cambridge Partners is a tech consultancy and BPO company that was founded in 2017. The core London-based team of about 50 coordinates voice, ERP consulting and system integration, IT strategy consulting services for midmarket and enterprise-sized clients in the e-commerce space.

    Clients

    • Hafilat Industry LLC
    • Safaricom
    • Telenor

    Industries

    Notable Project

    Abacus Cambridge Partners performs API customization and integration for a telecommunications provider. The team uses Apigee as the main API gateway and product. 

    "They’re one of the best vendors I’ve ever worked with."

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  • 4
    • $250,000+
    • 50 - 249 employees
    • Ajman, United Arab Emirates

    Tafaseel BPO is a business process outsourcing company in Ajman and Dubai, United Arab Emirates. Founded in 2011, they have 22 employees that serve mostly small businesses in the government, healthcare, and education sectors. Services include voice services, managed IT services, and BPO services.

    Clients

    • Ministry of Economy
    • Ministry Of community Development
    • Higher colleges of technology. Ministry of Finance
    • Etihad Credit Bureau

    Industries

    Notable Project

    Tafaseel BPO provided voice services for a higher education institute. They handled a call center and live chat support. The services had a positive impact on the institute and they excelled in being the face and voice of the organization.

    "It’s been a very smooth experience with Tafaseel BPO in a way that we had high expectations and they met them." –Strategic Comm Specialist, Higher Education Institute

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  • 5
    • Undisclosed
    • 250 - 999 employees
    • Dubai, United Arab Emirates

    Cupola Group MEA is a call center service founded in 1999. The agency focuses on voice services, non-voice bpo/back office services, and HR services and has a midsize team.

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  • 6
    • $50,000+
    • 250 - 999 employees
    • Dubai, United Arab Emirates

    IBT, a midsize phone answering service, is based in Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; الدوحة, Qatar and Ahmedabad, India. They offer voice services, IT managed services, IT staff augmentation, HR services, and more and were launched in 2009.

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  • 7
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    The TeleServices Company is an answering service. Located in Dubai, United Arab Emirates, their small team provides voice services and non-voice bpo/back office services. The firm was launched in 2000.

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  • 8
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    REACH Employment Services is a non-voice bpo/back office services company. The midsize Dubai, United Arab Emirates-based team focuses on non-voice bpo/back office services and HR services. The company was established in 1999.

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  • 9
    • $1,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    Sales outsourcing company Sharpeagle Technology was launched in 2009. Their midsize team is in Dubai, United Arab Emirates; Al Khobar, Saudi Arabia and Muscat, Oman. Sharpeagle Technology provides sales outsourcing.

    Industries

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  • 10
    • $1,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    Hi Menus is a midsize business consulting and document digitization & management company established in 2000. Their services include business consulting and document digitization & management. The firm is based in Dubai, United Arab Emirates.
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  • 11
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    Integres Contact Center is an answering service company launched in 2014. The small team focuses on voice services and non-voice bpo/back office services. The firm is located in Dubai, United Arab Emirates.

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  • 12
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates
    Austria Business Center is an IT managed services company. Their small team is based in Dubai, United Arab Emirates. Their services include IT managed services, call center services, back office outsourcing, and translation.
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  • 13
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Data Direct Group is a Dubai, United Arab Emirates-based phone answering service. The midsize team offers voice services, non-voice bpo/back office services, and business consulting. The company was established in 2000.

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  • 14
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Non-voice bpo/back office services company City Services Consultancy is located in Dubai, United Arab Emirates. The midsize agency was founded in 2006. Their services include non-voice bpo/back office services, voice services, and business consulting.

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  • 15
    • Undisclosed
    • 50 - 249 employees
    • Abu Dhabi, United Arab Emirates
    Budget Uniform, a contract manufacturing and customer service outsourcing company, was established in 2020. They are located in Abu Dhabi, United Arab Emirates and have a midsize team. Their services include contract manufacturing and customer service outsourcing.

    Industries

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  • 16
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    Midsize sales outsourcing company Yes Automation LLC, is based in Dubai, United Arab Emirates. They specialize in sales outsourcing and were established in 2000.
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  • 17
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Launched in 2002, Calltronics is a call center company. The firm provides voice services and non-voice bpo/back office services and has a midsize team. The firm is headquartered in Dubai, United Arab Emirates.

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  • 18
    • $1,000+
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    Call center Globalex Enviro LLC was established in 2005. Their small team is in Dubai, United Arab Emirates. Globalex Enviro LLC specializes in voice services and non-voice bpo/back office services.

    Industries

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  • 19
    • $10,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Valasys Media is an email marketing company. Established in 2014, the team provides email marketing, voice services, CRM consulting and SI, market research, and more. Their midsize firm is located in Jersey City , New Jersey; Pune, India and Dubai, United Arab Emirates.

    Industries

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  • 20
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    Non-voice bpo/back office services and call center Back Office was founded in 2004. Their small team is located in Dubai, United Arab Emirates. Back Office provides non-voice bpo/back office services and voice services.

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  • 21
    • $75,000+
    • 50 - 249 employees
    • دبي, United Arab Emirates

    Logical Network Solution is a دبي, United Arab Emirates-based cybersecurity company. The midsize company was launched in 2017. Their team specializes in cybersecurity and customer service outsourcing.

    Industries

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  • 22
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    SalesMENA is a Dubai, United Arab Emirates-based call center. The agency specializes in voice services, email marketing, market research, and social media marketing and is small.The agency was launched in 2011.

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  • 23
    • $1,000+
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    Established in 2012, WEEN studio is a phone answering service. The small Dubai, United Arab Emirates-based team provides voice services, translation, web design, web development, and more.

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  • 24
    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    ERC International, a human resources company and back office outsourcing company, is headquartered in Dubai, United Arab Emirates and Kacanik, Kosovo. The small company was launched in 2014. Their services include HR services and back office outsourcing.

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  • 25

    Worked with PROCESS- The Outsource Professionals?

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    • Undisclosed
    • 10 - 49 employees
    • Dubai, United Arab Emirates

    PROCESS- The Outsource Professionals is a non-voice bpo/back office services and call center launched in 2006. Their small team is headquartered in Dubai, United Arab Emirates and offers non-voice bpo/back office services and voice services.

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  • 26
    • Undisclosed
    • 10 - 49 employees
    • Fujairah, United Arab Emirates

    O-Square Communications Hub is a call center service in Fujairah, United Arab Emirates. The small agency was established in 2018. Their services include call center services.

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  • 27
    • $5,000+
    • 250 - 999 employees
    • Abu Dhabi, United Arab Emirates
    Masdar, an engineering company, was established in 2006. Their midsize team is in Abu Dhabi, United Arab Emirates and focuses on engineering, business consulting, commercial brokerage services, customer service outsourcing, and more.

    Industries

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  • 28
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    In Dubai, United Arab Emirates, Best Safe Driver is a customer service outsourcing company. The firm focuses on customer service outsourcing and is midsize.The firm was founded in 1947.
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  • 29
    • Undisclosed
    • 50 - 249 employees
    • Dubai, United Arab Emirates
    Business consulting company Flybiz was founded in 2022. They are located in Dubai, United Arab Emirates and have a midsize team. Their services include business consulting, back office outsourcing, corporate law, and document digitization & management.
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  • 30
    • $5,000+
    • 50 - 249 employees
    • Dubai, United Arab Emirates

    Midsize software development company Voxtron Middle East, is based in Dubai, United Arab Emirates and Koratty, India. They focus on custom software development, voice services, CRM consulting and SI, ERP consulting and SI, and more and were launched in 1994.

    Industries

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