List of the Best London BPO Services

  • 1
    $1,000+
    1,000 - 9,999 Employees
    London United Kingdom

    Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

    Clients
    Just Park
    American Express
    Time Inc.
    Quantcast
    Industries
    Notable Project

    A food delivery company hired Quantanite to work with the menu content team to help us achieve our service levels around programing the menu content. Quantanite programs new menus to include specials that partners would like to see, seasonal changes, and changes caused by the COVID-19 pandemic. They also provide support in the uploading of images and account creation, as well as specific marketing and promotion activities. The Quantanite team has been exceeding expectations with their work in this ongoing engagement.

    "Consistently, they've been over 100%, and they’re completing their work faster than I expect them to." - Director of Restaurant Success, Food Delivery Company

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  • 2
    $1,000+
    10 - 49 Employees
    London United Kingdom

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Clients
    MyCheck
    Loginn
    Cyber-Duck
    Industries
    Notable Project

    Aidey provided call center services for a fintech company. Aidey handled the customer support needs of the company so that they could serve a larger number of clients. The company’s service capacity has increased as a result.

    “The setup of the team took less than a month so I think that’s quite good.” - COO, Fintech Company

  • 3
    $10,000+
    250 - 999 Employees
    London United Kingdom

    Located in New York, New York, Datapowerhub is a midsize non-voice bpo/back office services company. Established in [node:field_pp_year_founded:value], the team focuses on non-voice bpo/back office services, voice services, and transcription.

    Clients
    IBM
    HCL
    cognizant
    Industries
    Notable Project

    An accounting firm hired Datapowerhub for accounting services. The team was tasked with tracking the client's sales and purchases as well as providing the needed information in their database.

    "The efficiency and turnaround time for the project were the two more impressive elements."

  • 4
    $1,000+
    250 - 999 Employees
    London United Kingdom

    Morae Global is a legal consulting and solution providing firm that has offices in Hong Kong, Switzerland, Banglore, India, London, Washington, DC, and New York City. Founded in 2005, Morae Global's team of 133 employees offers non-voice BPO/ back office services, and voice/call center solutions to their clients.

    Industries
    Notable Project

    The team at Morae Global partnered with a legal firm in order to provide back-office services to the firm. Morae Global provided back office and data entry services to the client. The firm handles most of the client's data entry tasks and legal documents. The client was very pleased with the work done by the team at Morae Global. 

    "We have increased our ability to handle cases and clients in a more expedited manner...They do a great job. We're happy." — Director, Legal Firm 

  • 5
    Undisclosed
    10 - 49 Employees
    Basingstoke United Kingdom

    ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

    Clients
    FlatFeeLandlord
    The Spencer Law Firm
    Kaye Stern Properties
    Industries
    Notable Project

    ReceptionHQ provides answering services for a retail organization in the United States. The client wanted a robust set of tools to enable call direction and processing after an initial greeting, and ReceptionHQ exceeded their standard. Their performance helped the client resolve service issues in a quicker and more efficient manner.

    "It has performed every duty exactly as we needed it to. It is a modern tool for helping business calling needs." — Administrative Director, Retail Firm

  • 6
    Undisclosed
    50 - 249 Employees
    London United Kingdom

    Abacus Cambridge Partners is a tech consultancy and BPO company that was founded in 2017. The core London-based team of about 50 coordinates voice, ERP consulting and system integration, IT strategy consulting services for midmarket and enterprise-sized clients in the e-commerce space.

    Clients
    Hafilat Industry LLC
    Safaricom
    Telenor
    Industries
    Notable Project

    A fintech company outsourced their call center needs to Abacus Cambridge Partners, looking to support their customers' claims. Abacus Cambridge Partners was responsible for negotiating the customers' bills for a lower rate. The call agents underwent intensive training, were quick-thinking, and adapted well to internal processes.

    "Most of them are educated, forward-thinking people, which is exactly what we’re going for. As a startup, we’re trying to develop our systems as quickly as possible, so we’re constantly throwing new things at them." – Senior Operations Manager, Fintech Company

  • 7
    $1,000+
    250 - 999 Employees
    London United Kingdom

    Hi-Tech BPO is a BPO company founded in 1992. Based in Ahmedabad, India, they have additional offices in Santa Clara, Calif., New York and London. The team of 5 employees specializes in non-voice BPO/Back office services, market research and BI & Big data consulting & SI.

    Clients
    Siemens
    Volkswagen
    Domino's Pizza
    Dow
    Industries
  • 8
    $1,000+
    50 - 249 Employees
    London United Kingdom

    Commversion UK is a  live chat service firm that provides conversion optimization and back office services to their small business, mid-market, and enterprise clients in the real estate, hospitality and leisure, and automotive industries. Their London office is made up of 250 employees.

    Clients
    JLL
    Douglas & Gordon
    Marsh & Parsons
    Sotheby's International Realty
    Industries
    Notable Project

    Commversion UK recently worked on live chat support for a coworking website. They gave 24/7 live chat support to that client. The client’s goal was to provide potential customers with support by have a system answer questions about the properties. Commversion created a chat designed to answer all questions any time of day; the client was please with the project outcome.

    “The chats provide exceptional grammar, language, patience, and information, and many of them have resulted in clients.” - Founder, Co-Working Site

  • 9
    $100,000+
    1,000 - 9,999 Employees
    London United Kingdom

    Firstsource Solutions is a large call center company headquartered in London , United Kingdom; Louisville, Kentucky; Mumbai, India and Muntinlupa City, Philippines. The team offers voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and business consulting.

    Industries
  • 10
    $1,000+
    10 - 49 Employees
    London United Kingdom

    Pearl Lemon is a London based digital strategy agency that was founded in 2016. Their team of 13 employees specializes in SEO, email marketing, and social media marketing. 

    Clients
    Asteria Diamonds
    AJ Smart
    Go International
    Elevano
    Industries
    Notable Project

    Pearl Lemon partnered with a staffing firm where they implemented a digital strategy campaign for their client. They used SEO tools to help increase the search results and generate more organic leads. 

    “Google Analytics shows both rankings and traffic improvements, and we’ve seen it ourselves, too.“ – President, Staffing Firm
     

  • 11
    $1,000+
    50 - 249 Employees
    London United Kingdom

    SalesAR is a B2B lead generation company from Kyiv, Ukraine. Since 2019, their team of 25 employees provides email marketing and content marketing mostly to small businesses in the advertising, IT, and business services industries.

    Clients
    Vedamo
    SoftServe Business Systems
    Pharmax
    Tricent
    Industries
    Notable Project

    SalesAR provided lead generation services to a logistics company that needed to reach out to clients and increase its sales. The team's efforts produced an uptick in appointments and new partnerships for the client, who also appreciated their weekly update meetings and customer service.

    "In the first week of the outreach, 4 calls were arranged and we received a few interested replies." – CEO, Logistics Company

  • 12
    $10,000+
    2 - 9 Employees
    Watford United Kingdom

    Juice Tactics specializes supports HubSpot users and agencies with a range of productized services.  Headquartered in Watford, United Kingdom, and established in 2014, they have 17 specialists worldwide. Their services include voice services, SEO, and social media marketing.

    Clients
    BBJ Group
    Turtons
    The Retail Doctor
    Kore Software
    Notable Project

    Juice Tactics managed HubSpot tasks for a health education company. They consulted on how to utilize HubSpot to manage internal tasks and developed a custom website. In the end, their unique templates and code helped monetize the platform. Juice Tactics was well-organized and managed many tasks. They helped prioritize tasks and ensured that everything was delivered on time.

    “ [T]hey certainly take many tasks off-hand, allowing you more time for what needs focus.” – CFO Health Education Company

  • 13
    $1,000+
    10 - 49 Employees
    London United Kingdom

    Established in 2021, Growth Hub is an other marketing company. The agency offers other marketing and business consulting and has a small team.

    Industries
    Notable Project

    Growth Hub provides a global investment firm with data entry and BPO-related services. They check and transfer data from the client’s pipeline meetings to their CRM and scrub industry-sector maps. 

    “Growth Hub also provides advice on how we can be more efficient and accurate in our partnership.”

  • 14
    $1,000+
    1,000 - 9,999 Employees
    London United Kingdom

    Integreon is a legal services company founded in 1998. Their headquarters is in New York, with multiple offices worldwide in Mumbai, India, Beijing, China, Johannesburg, South Africa, Makati, Philippines and London. Their team of over 1,000 employees offers non-voice BPO/back office services, voice services, and transcription. They primarily work with clients in the financial, business, and legal industries.

    Clients
    Microsoft
    Cognizant Technology Solutions
    Industries
    Notable Project

    Integreon helped a global financial services firm to comply with new regulatory requirements. They led the adoption and implementation of new data visualization tools. This reduced the time and resources spent on the client.

  • 15
    $1,000+
    250 - 999 Employees
    London United Kingdom

    Growthonics is a marketing firm founded in London in 2014. With over 1,000 members, they offer email marketing and business consulting solutions to small and mid-market agencies in the field of business services.

    Clients
    Panasonic, TimeOut, Twitter, TimeInc, Spotify, American Express, TM Lewin, Creditsafe, JustEat, City Panty, Wonderful, Startupbootcamp, Quantcast, Big Ideas Machine, Ascent, Hussle, Doordash, Dale Carnegie, TOG, JustPark, Fonteva
    Industries
    Notable Project

    Growthonics provided lead generation services for a training SaaS. The goal was to improve generation within the USA, with 10 sales demos per month. Growthonics helped land 25 high-quality leads for the platform.

    “Great team. A little bit tricky with time zones, but we made it work.” - Head of Marketing, Training SaaS

  • 16
    $1,000+
    2 - 9 Employees
    Stevenage United Kingdom

    Curral is a lead generation agency based in Stevenage, England. Founded in 2017, their team of more than two provides direct marketing, voice services, and social media marketing solutions for small and mid-market firms across various industries.

    Clients
    Digiruu
    Industries
    Notable Project

    Curral generated leads for an app developer. The developer was not doing so well in terms of leads and needed better online engagement. Curral helped the developer create their own LinkedIn lead generation channel.

    “They really understood what our goals were and pitched the solution that we needed rather than the one that they wanted us to have.” - CEO & Founder, App Developer

  • 17
    $5,000+
    2 - 9 Employees
    London United Kingdom

    Gravitas.io is a digital agency based in London that specialises in helping B2B companies generate leads.  Founded in 2019, Gravitas.io has a specialised team of 12 helping their clients start conversations with target accounts by managing email and LinkedIn campaigns. Gravitas.io guarantees their results and takes care of all the top of funnel activities leading to a prospect requesting a call at which point the lead is passed across to their clients.

    Industries
    Notable Project

    Gravitas.io provides market research services for a UK Transportation Company. The team is responsible for generating leads for the Transportation Firm.

    "Gravitas has delivered everything as scheduled, and there hasn’t been any need for me to chase them."

  • 18
    $1,000+
    10 - 49 Employees
    London United Kingdom

    Founded in 2009, Carden IT Services in a London based IT company with offices in Brighton, Essex and New York City. They have a team of 13 who provide IT managed services, IT consulting, IT strategies, and voice services to small and mid market businesses. 

    Clients
    Levicks Accountants
    WMC Legal
    Notable Project

    Carden IT Services collaborated with an educational experience platform to provide IT services for the company’s network. They assisted the client with responses on the client’s daily help desk feature and assured the system was ready to go each day. 

    “Carden and I worked as effectively as an ineffective piece of equipment allowed. The final solution to wipe the hard drive, suggested by their team, appears to have resolved all the issues I had been experiencing.” –– Travel Advisor, Education Experience Platform 

  • 19
    $10,000+
    1,000 - 9,999 Employees
    Bourne End United Kingdom

    Pomeroy is an IT infrastructure solutions company based in Hebron, KY, with offices in Bourne End, UK, Pittsburgh, PA, and New York. Since it was founded in 1982, the team has grown to over 3,00 employees. Pomeroy provides IT managed services, non-voice BPO/back office services, and cybersecurity capabilities.

    Notable Project

    Pomeroy worked with a pharmaceutical company to improve the service level for the purchase, installation, configuration, support, maintenance, and disposal of PCs. They helped the client reduce the time needed to deliver computer-related equipment to employees' desks.

    "They are nice, knowledgeable people, and the services they're offering us are Pomeroy's area of expertise." – Manager, Medical Device Manufacturer

  • 20
    $1,000+
    1,000 - 9,999 Employees
    London United Kingdom

    8x8 is a telephone answering service. Headquartered in San Jose, California; San Jose, California; New York, New York and Buckinghamshire, United Kingdom, their large team offers voice services. The agency was founded in 1987.

    Industries
  • 21
    $1,000+
    10,000+ Employees
    Milton Keynes United Kingdom

    Non-voice bpo/back office services and answering service company Konecta was launched in 1999. Their large team is located in Milton Keynes, United Kingdom. Their services include non-voice bpo/back office services and voice services.

    Industries
  • 22
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    $1,000+
    10,000+ Employees
    London United Kingdom

    Williams Lea Tag is a non-voice bpo/back office services company. They are in London, United Kingdom and have a large team. Their services include non-voice bpo/back office services, voice services, and business consulting.

  • 23
    $1,000+
    250 - 999 Employees
    London United Kingdom

    CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.

    Industries
  • 25
    $5,000+
    10 - 49 Employees
    London United Kingdom

    Call Vidia is a non-voice bpo/back office services and answering service company located in Bakersfield, California and London , United Kingdom. The small company was launched in 2018. Their team focuses on non-voice bpo/back office services and voice services.

  • 26
    Undisclosed
    1,000 - 9,999 Employees
    London United Kingdom

    MeritGroup, an answering service company, is headquartered in London, United Kingdom. The company provides voice services, non-voice bpo/back office services, and BI & big data consulting & SI and has a large team.The company was founded in 2003.

  • 27
    $1,000+
    250 - 999 Employees
    Borough Green United Kingdom

    Phone answering service Clearanswer is headquartered in Borough Green, United Kingdom. Established in 1998, the midsize team offers voice services and non-voice bpo/back office services.

    Industries
  • 28
    Undisclosed
    250 - 999 Employees
    London United Kingdom

    Phone answering service Sabio was launched in 1998. Their midsize team is in London, United Kingdom. Their services include voice services.

  • 29
    $1,000+
    50 - 249 Employees
    Wokingham United Kingdom

    The Answer Centre, a call center company, was established in 2000. Their midsize team is in Wokingham , United Kingdom and Edinburgh, United Kingdom and provides voice services and non-voice bpo/back office services.

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