Looking for a top business process outsourcing company in London?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.

To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in London. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best London BPO Services

  • 1
    $1,000+
    1,000 - 9,999 Employees
    London United Kingdom

    Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

    Clients
    Just Park
    American Express
    Time Inc.
    Quantcast
    Industries
    Notable Project

    A food delivery company hired Quantanite to work with the menu content team to help us achieve our service levels around programing the menu content. Quantanite programs new menus to include specials that partners would like to see, seasonal changes, and changes caused by the COVID-19 pandemic. They also provide support in the uploading of images and account creation, as well as specific marketing and promotion activities. The Quantanite team has been exceeding expectations with their work in this ongoing engagement.

    "Consistently, they've been over 100%, and they’re completing their work faster than I expect them to." - Director of Restaurant Success, Food Delivery Company

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  • 2
    $25,000+
    250 - 999 Employees
    Hammersmith United Kingdom

    Beyond Codes Inc. is a lead generation and appointment setting company based in Simi Valley, Calif., with an office in Hammersmith, U.K. The company, founded in 2008, has almost 300 employees and provides voice services, event marketing & planning, market research, email marketing, social media marketing, and non-voice BPO/back office services. Beyond Codes Inc. serves enterprise and smaller-sized companies in IT and other industries.

    Clients
    EXL
    Industries
    Notable Project

    An operations management and analytics company hired Beyond Codes Inc. to generate leads and set appointments with potential clients. Beyond Codes Inc. was tasked to target senior decision-makers, make them aware of the company's expertise, and connect them to the company's sales team by scheduling a meeting. Beyond Codes Inc. was able to meet the company's expectations with the work that they did.

    "Scheduling meetings with CXOs and key decision-makers is a tall task but the creatively and resourcefulness of the team from Beyond Codes helped us with positive outcomes." - CMO, Operations Management and Analytics Company

  • 3
    $1,000+
    250 - 999 Employees
    London United Kingdom

    Morae Global is a legal consulting and solution providing firm that has offices in Hong Kong, Switzerland, Banglore, India, London, Washington, DC, and New York City. Founded in 2005, Morae Global's team of 133 employees offers non-voice BPO/ back office services, and voice/call center solutions to their clients.

    Industries
    Notable Project

    The team at Morae Global partnered with a legal firm in order to provide back-office services to the firm. Morae Global provided back office and data entry services to the client. The firm handles most of the client's data entry tasks and legal documents. The client was very pleased with the work done by the team at Morae Global. 

    "We have increased our ability to handle cases and clients in a more expedited manner...They do a great job. We're happy." — Director, Legal Firm 

  • 4
    Undisclosed
    50 - 249 Employees
    London United Kingdom

    Abacus Cambridge Partners is a tech consultancy and BPO company that was founded in 2017. The core London-based team of about 50 coordinates voice, ERP consulting and system integration, IT strategy consulting services for midmarket and enterprise-sized clients in the e-commerce space.

    Clients
    Hafilat Industry LLC
    Safaricom
    Telenor
    Industries
    Notable Project

    A fintech company outsourced their call center needs to Abacus Cambridge Partners, looking to support their customers' claims. Abacus Cambridge Partners was responsible for negotiating the customers' bills for a lower rate. The call agents underwent intensive training, were quick-thinking, and adapted well to internal processes.

    "Most of them are educated, forward-thinking people, which is exactly what we’re going for. As a startup, we’re trying to develop our systems as quickly as possible, so we’re constantly throwing new things at them." – Senior Operations Manager, Fintech Company

  • 5
    $1,000+
    250 - 999 Employees
    Kingsbury Middlesex United Kingdom

    Fusion Business Solutions Pvt Ltd is an outsourcing and offshoring company with over 300 employees founded in Udaipur, India. Founded in 2006, they work with mid-market and small businesses in the business services industry, among others, to provide non-voice BPO and back-office services. 

    Industries
    Notable Project

    Together with an industrial chemical distributor, Fusion Business Solutions Pvt Ltd delivered an e-commerce website and is in the midst of a WordPress website development. The client is pleased by their attention to detail and responsiveness. 

    "They quickly respond to changes or any idea that we have that goes in a different direction. They meet deadlines. I’m never waiting on them to get something done." – Digital Marketing Specialist, Industrial Chemical Distributor

     

  • 6
    $1,000+
    250 - 999 Employees
    London United Kingdom

    Hi-Tech BPO is a BPO company founded in 1992. Based in Ahmedabad, India, they have additional offices in Santa Clara, Calif., New York and London. The team of 5 employees specializes in non-voice BPO/Back office services, market research and BI & Big data consulting & SI.

    Clients
    Siemens
    Volkswagen
    Domino's Pizza
    Dow
    Industries
  • 7
    $100,000+
    1,000 - 9,999 Employees
    London United Kingdom
    Firstsource Solutions is a large call center company headquartered in London , United Kingdom; Louisville, Kentucky; Mumbai, India and Muntinlupa City, Philippines. The team offers voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and business consulting.
    Industries
  • 8
    $1,000+
    10 - 49 Employees
    London United Kingdom

    Pearl Lemon is a London based digital strategy agency that was founded in 2016. Their team of 13 employees specializes in SEO, email marketing, and social media marketing. 

    Clients
    Inspire Lifestyle
    Wordify
    Pulse Pixel
    Industries
    Notable Project

    Pearl Lemon partnered with a staffing firm where they implemented a digital strategy campaign for their client. They used SEO tools to help increase the search results and generate more organic leads. 

    “Google Analytics shows both rankings and traffic improvements, and we’ve seen it ourselves, too.“ – President, Staffing Firm
     

  • 9
    $1,000+
    50 - 249 Employees
    London United Kingdom

    Commversion UK is a  live chat service firm that provides conversion optimization and back office services to their small business, mid-market, and enterprise clients in the real estate, hospitality and leisure, and automotive industries. Their London office is made up of 250 employees.

    Clients
    Ascot
    Douglas & Gordon
    Chancellors
    Industries
    Notable Project

    Commversion UK recently worked on live chat support for a coworking website. They gave 24/7 live chat support to that client. The client’s goal was to provide potential customers with support by have a system answer questions about the properties. Commversion created a chat designed to answer all questions any time of day; the client was please with the project outcome.

    “The chats provide exceptional grammar, language, patience, and information, and many of them have resulted in clients.” - Founder, Co-Working Site

  • 10
    $10,000+
    2 - 9 Employees
    Watford United Kingdom

    Juice Tactics specializes supports HubSpot users and agencies with a range of productized services.  Headquartered in Watford, United Kingdom, and established in 2014, they have 17 specialists worldwide. Their services include voice services, SEO, and social media marketing.

    Clients
    BBJ Group
    Turtons
    The Retail Doctor
    Kore Software
    Notable Project

    Juice Tactics managed HubSpot tasks for a health education company. They consulted on how to utilize HubSpot to manage internal tasks and developed a custom website. In the end, their unique templates and code helped monetize the platform. Juice Tactics was well-organized and managed many tasks. They helped prioritize tasks and ensured that everything was delivered on time.

    “ [T]hey certainly take many tasks off-hand, allowing you more time for what needs focus.” – CFO Health Education Company

  • 11
    $1,000+
    1,000 - 9,999 Employees
    London United Kingdom
    UnitedLex is a large non-voice bpo/back office services company headquartered in Overland Park, Kansas; New York, New York; Sydney, Australia and Toronto, Canada. They provide non-voice bpo/back office services and were established in 2006.
    Industries
  • 12
    $1,000+
    1,000 - 9,999 Employees
    London United Kingdom

    Integreon is a legal services company founded in 1998. Their headquarters is in New York, with multiple offices worldwide in Mumbai, India, Beijing, China, Johannesburg, South Africa, Makati, Philippines and London. Their team of over 1,000 employees offers non-voice BPO/back office services, voice services, and transcription. They primarily work with clients in the financial, business, and legal industries.

    Clients
    Microsoft
    Cognizant Technology Solutions
    Industries
    Notable Project

    Integreon helped a global financial services firm to comply with new regulatory requirements. They led the adoption and implementation of new data visualization tools. This reduced the time and resources spent on the client.

  • 13
    $1,000+
    2 - 9 Employees
    Stevenage United Kingdom

    Curral is a lead generation agency based in Stevenage, England. Founded in 2017, their team of more than two provides direct marketing, voice services, and social media marketing solutions for small and mid-market firms across various industries.

    Clients
    Digiruu
    Industries
    Notable Project

    Curral generated leads for an app developer. The developer was not doing so well in terms of leads and needed better online engagement. Curral helped the developer create their own LinkedIn lead generation channel.

    “They really understood what our goals were and pitched the solution that we needed rather than the one that they wanted us to have.” - CEO & Founder, App Developer

  • 14
    $1,000+
    10 - 49 Employees
    London United Kingdom

    Founded in 2009, Carden IT Services in a London based IT company with offices in Brighton, Essex and New York City. They have a team of 13 who provide IT managed services, IT consulting, IT strategies, and voice services to small and mid market businesses. 

    Clients
    Levi is Accountants
    WMC Legal
    Notable Project

    Carden IT Services collaborated with an educational experience platform to provide IT services for the company’s network. They assisted the client with responses on the client’s daily help desk feature and assured the system was ready to go each day. 

    “Carden and I worked as effectively as an ineffective piece of equipment allowed. The final solution to wipe the hard drive, suggested by their team, appears to have resolved all the issues I had been experiencing.” –– Travel Advisor, Education Experience Platform 

  • 15
    $10,000+
    1,000 - 9,999 Employees
    Bourne End United Kingdom

    Pomeroy is an IT infrastructure solutions company based in Hebron, KY, with offices in Bourne End, UK, Pittsburgh, PA, and New York. Since it was founded in 1982, the team has grown to over 3,00 employees. Pomeroy provides IT managed services, non-voice BPO/back office services, and cybersecurity capabilities.

    Notable Project

    Pomeroy worked with a pharmaceutical company to improve the service level for the purchase, installation, configuration, support, maintenance, and disposal of PCs. They helped the client reduce the time needed to deliver computer-related equipment to employees' desks.

    "They are nice, knowledgeable people, and the services they're offering us are Pomeroy's area of expertise." – Manager, Medical Device Manufacturer

  • 16
    $1,000+
    1,000 - 9,999 Employees
    London United Kingdom
    8x8 is a telephone answering service. Headquartered in San Jose, California; San Jose, California; New York, New York and Buckinghamshire, United Kingdom, their large team offers voice services. The agency was founded in 1987.
    Industries
  • 17
    $1,000+
    10,000+ Employees
    London United Kingdom
    Williams Lea Tag is a non-voice bpo/back office services company. They are in London, United Kingdom and have a large team. Their services include non-voice bpo/back office services, voice services, and business consulting.
  • 18
    Undisclosed
    1,000 - 9,999 Employees
    London United Kingdom
    MeritGroup, an answering service company, is headquartered in London, United Kingdom. The company provides voice services, non-voice bpo/back office services, and BI & big data consulting & SI and has a large team.The company was founded in 2003.
  • 19
    $1,000+
    250 - 999 Employees
    London United Kingdom
    CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.
    Industries
  • 20
    $1,000+
    250 - 999 Employees
    Borough Green United Kingdom
    Phone answering service Clearanswer is headquartered in Borough Green, United Kingdom. Established in 1998, the midsize team offers voice services and non-voice bpo/back office services.
    Industries
  • 21
    $1,000+
    250 - 999 Employees
    London United Kingdom
    In London, United Kingdom; Napoli, Italy and Tirana, Albania, FIBER Group is a telephone answering service. The company offers voice services, HR services, non-voice bpo/back office services, custom software development, and more and is midsize.The company was established in 2011.
  • 22
    The Lead Generation Company Logo

    The Lead Generation Company

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    $1,000+
    10 - 49 Employees
    London United Kingdom
    The Lead Generation Company is a small non-voice bpo/back office services and phone answering service. The Glasgow, United Kingdom-based agency was established in 2012. Their services include non-voice bpo/back office services and voice services.
  • 23
    $5,000+
    10 - 49 Employees
    London United Kingdom
    Call Vidia is a non-voice bpo/back office services and answering service company located in Bakersfield, California and London , United Kingdom. The small company was launched in 2018. Their team focuses on non-voice bpo/back office services and voice services.
  • 24
    Undisclosed
    250 - 999 Employees
    London United Kingdom
    Phone answering service Sabio was launched in 1998. Their midsize team is in London, United Kingdom. Their services include voice services.
  • 25
    $1,000+
    10 - 49 Employees
    London United Kingdom
    RSVP is a non-voice bpo/back office services company. Their small team is located in London, United Kingdom. Their services include non-voice bpo/back office services, voice services, and social media marketing.
    Industries
  • 28
    The Business Outsourcing Company Logo

    The Business Outsourcing Company

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    $1,000+
    2 - 9 Employees
    London United Kingdom
    Headquartered in London, United Kingdom and Ripon, United Kingdom, The Business Outsourcing Company is a non-voice bpo/back office services and call center. The small agency was established in 2013. Their services include non-voice bpo/back office services and voice services.
    Industries
  • 29
    $50,000+
    250 - 999 Employees
    London United Kingdom
    IBT, a midsize phone answering service, is based in Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; الدوحة, Qatar and Ahmedabad, India. They offer voice services, IT managed services, IT staff augmentation, HR services, and more and were launched in 2009.
  • 30
    Undisclosed
    10 - 49 Employees
    London United Kingdom

    Lentrax Translation Services is a translation agency in Dubai, the United Arab Emirates, and London, England. Founded in 2019, they have about 5 employees that serve clients in a wide variety of sectors. Services include translation, voice series, and transcription.

    Clients
    AayZee Technologies
    Notable Project

    Lentrax Translation Services provided translation services for a software and web development company. Their team of proofreaders and translators convert marketing materials and webinars into text. Their services are professional, and they delivered the project in a quick turnaround.

    “Lentrax Translations services delivered a rapid, courteous, responsive and professional service and I was delighted with the result.” – CEO, Software and Web Development Company

Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT