Hitech BPO

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Hi-Tech BPO is a BPO company founded in 1992. Based in Ahmedabad, India, they have additional offices in Santa Clara, Calif., New York and London. The team of 5 employees specializes in non-voice BPO/Back office services, market research and BI & Big data consulting & SI.

Client Insights

Industry Expertise

Advertising & marketing

10%

Business services

10%

Consumer products & services

10%

Hospitality & leisure

10%

Information technology

10%

Manufacturing

10%

Real estate

10%

Retail

10%

Supply Chain, Logistics, and Transport

10%

eCommerce

10%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 10%

Common Project Size

$50K-$199K 1 project

Clients

  • Siemens
  • Pfizer
  • Westfield
  • TIBCO

Highlights from Recent Projects

Overall Rating

5.0
1 Review

BNP Paribas, a leading bank in Darmstadt, hired Hitech BPO to annotate 100,000 hours of shop footage for their retail customer. The objective was to develop an analytical marketing solution for the customer's offline shop chain. Hitech BPO was selected due to their great cultural fit, company values, and a referral. A team of 6-10 employees was assigned to this project. The scope of work involved teaching in-store cameras to recognise product interaction and classify items into groups such as examining, touching, comparing, returning, etc. The collaboration was extremely successful as Hitech BPO met the objective of annotating 100,000 hours per store. The annotated data is now being used to create an ML dataset for KPIs related to product engagement.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0