CBOT is a conversational AI company with offices in San Francisco and Istanbul. Founded in 2017, they employ 15 staff specializing in banking and e-commerce chatbots for mid-size companies and global enterprises, typically in e-commerce, telecommunications, and customer services. Services include AI consulting, product development, AI training, and quality checking.
CBOT provided a conversational AI platform to support the development of a comment moderation tool for an IT and services company. They delivered a product to categorize data and to train another AI tool to identify inappropriate speech. CBOT’s platform improved the precision of identification and machine learning algorithms that facilitated product improvements for the client.
“The accuracy rate of Smart Moderation is now more than 95 percent with the help of CBOT's technology. We can easily update the training data and use their machine learning algorithms for better performance.” – Customer Success Manager