CBOT

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CBOT is a conversational AI company with offices in San Francisco and Istanbul. Founded in 2017, they employ 15 staff specializing in banking and e-commerce chatbots for mid-size companies and global enterprises, typically in e-commerce, telecommunications, and customer services. Services include AI consulting, product development, AI training, and quality checking.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

Midmarket ($10M - $1B) 20%

Enterprise (>$1B) 80%

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

CBOT was engaged by an AI platform that specializes in text classification to integrate their Conversational AI platform into the client's chatbot tool. The client's primary objective was to classify voluminous text data in real time and initiate subsequent actions. CBOT was chosen after conducting POCs with multiple platforms, with the client appreciating not just their advanced technology, but also their partnership approach. CBOT provided a platform built on Natural Language Processing and Machine Learning, which the client found useful for classifying and training their data. The client worked directly with CBOT's executive team, and was also assigned a dedicated AI engineer and analyst for product development and improvement. The client highly commended CBOT's experienced team and technology.

Timeliness

5.0

Service Excellence

5.0

Value

4.0

Would Recommend

5.0