Top 60 User Research Agencies in Berlin
October 2023Looking for a top user research agency in Berlin?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Berlin. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Berlin User Research Companies
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1
- $5,000+
- 10 - 49 employees
- Berlin, Germany
Based in London, UK, Creative Navy's team of about 10 employees focuses entirely on UX/UI design. This agency works across a broad spectrum of industries, partnering with startups as well as established brands on mobile apps (iOS, Android, etc.), web and native apps (macOS, embedded, devices), and other projects.
Clients
- Jaguar
- Philips
- Bosch
- Discovery Channel
Industries
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Creative Navy provides UI/UX design for a consumer trends analysis company. The team primarily utilizes Figma to simplify the platform's visual and performance elements.
"Our partnership has been excellent, as it has been simple, straightforward, and concise."
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2
- $100,000+
- 1,000 - 9,999 employees
- Berlin, Germany
Dept is a web development firm that was founded in 2016. They have a team of over 1,300 employees, spread out over four offices in Boston, Amsterdam, Berlin, and Manchester, U.K. They offer web development, UX/UI design, and web design to midmarket and enterprise companies across the globe.
Clients
- Tesla
- Sony
- Adidas
- Triumph Motorcycles
Industries
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DEPT® (formerly Devetry) is making enhancements and fixing issues on a software that they originally developed for a renewable energy lab. They tend to user requests through GitHub and continuously improve the tool's code and UI.
"Their expert, carefully developed solutions differentiate them from other providers that we’ve worked with."
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3
- $25,000+
- 50 - 249 employees
- Berlin, Germany
Stfalcon is an IT consulting company in Ukraine. Founded in 2009, their team of 50+ has completed 320+ projects for their clients across Europe and beyond. Services include the discovery phase, MVP for startups and businesses in 2-3 months, web and mobile development, UI/UX design, and DevOps. Serves logistics, education, healthcare, e-commerce, and fintech clients.
Clients
- MeinFernbus (now Flixbus)
- Credit Agricole
- Airfarm
- Vethem (now Agria)
Industries
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Stfalcon developed a website for a P2P knowledge-sharing platform. The vendor built an admin panel, created a user-friendly frontend, hosted the website, and configured the client's email.
"They were timely and responsive."
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4
- $10,000+
- 10 - 49 employees
- Berlin, Germany
Hallwil is a website design agency based in Kharkiv, Ukraine, with an office in Châtel-Saint-Denis, Switzerland. The agency, founded in 2016, has a team of more than ten that provides web design and development, mobile app development, and e-commerce development services to small and enterprise companies and institutions in the health care & medical, automotive, legal, manufacturing, and e-commerce industries.
Clients
- Nestlé
- Dynamysk
- Jenavalve
Industries
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Hallwil designed and developed a website from scratch using Webflow. They implemented several integrations and built a unique dashboard.
"The team handled any requests I had. If they couldn't, they were honest in recommending hiring an external resource."
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5
- $10,000+
- 10 - 49 employees
- Berlin, Germany
Founded in 2018, Bonanza Design is a web development company that offers UX/UI design, digital strategy, and web design services to their small business, mid-market, and enterprise clients. Their 10 employees are based out of Berlin.
Clients
- We've previously worked with Volvo
- Zalando
- Siemens
- OrgOS
Industries
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Bonanza Design was hired by a gifting-as-a-service platform to develop their branding and website structure. The client wanted a new branding structure that aligned with their existing branding.
"The team is wonderful! We'll definitely come back in the future for further projects."
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6
- $50,000+
- 10 - 49 employees
- Berlin, Germany
Launched in 2020, hatch is a software development company. The company provides custom software development, mobile app development, ux/ui design, IT strategy consulting, and more and has a small team. The company is located in Berlin, Germany; Seefeld, Germany; Zürich, Switzerland and Triesen, Liechtenstein.
Clients
- Valora
- TUM
- Knowunity
- GEMA
Industries
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Boldheart led the development of a social networking platform's MVP, from gathering user feedback to launching the new product. They also defined the product's initial niche and created a targeted GTM strategy.
"Their exceptional proficiency in continuous product discovery stood out."
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7
- $5,000+
- 10 - 49 employees
- Berlin, Germany
Ester Digital is a web design agency based in Tallinn, Estonia. Founded in 2015, the team of 7 specializes in web design, graphic design, and logos. They work mostly with small business clients, and primarily work within the advertising and marketing, information technology, and business services industries.
Clients
- Toptal
- McDonald's
- Bridgestone
- T-Mobile
Industries
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Ester Digital provided web development for a financial research company. They conducted a comprehensive code review, wrote new code, corrected errors, and added new functionalities to the site.
"Ester Digital met their promised timelines and kept us well-informed along the way."
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8
- $50,000+
- 10 - 49 employees
- Berlin, Germany
B-works, a custom software development company, is located in Zürich, Switzerland. The firm specializes in custom software development, digital strategy, web design, and web development and has a small team.The firm was founded in 2016.
Clients
- Swiss Federation
- Scholz & Friends
- Lalique
- Innovative Sensor Technologies - IST
Industries
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A software development company has hired B-works for software development services. B-works has assisted the client through a development and validation phase and is developing a product using PHP.
“They think with me and challenge me, and ultimately want to develop the best possible product.”
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9
- $25,000+
- 2 - 9 employees
- Berlin, Germany
Linn Legros is a creative professional based in Berlin, Germany. Since 2018, the freelancer provides branding — focusing on strategy and corporate identity — as well as web design services.
Clients
- DAAD - German Academic Exchange Service
Industries
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Linn Legros provided website design, branding, and logo design for a consultant. Their team managed the website arrangement and handled all color schemes and graphic design work.
"She’s very well-structured and knowledgeable about the industry."
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10
- $10,000+
- 10 - 49 employees
- Berlin, Germany
FUTURO is a product design and development firm with offices in Chicago, Berlin, and Kyiv, Ukraine. SInce 2017, they have fewer than 50 employees, the agency works with small to mid-sized businesses. They specialize in web development, UX/UI design, blockchain, and brand identity.
Clients
- Post.Bid.Ship
- Ontel
- Signality
- Nexquare
Industries
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Futuro Team has provided a web development company with software development resources with AWS, React, and Node.js expertise. The resources have worked on WordPress and DevOps projects.
"They always find solutions for us at the last minute."
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11
- $5,000+
- 10 - 49 employees
- Berlin, Germany
Established in 2017, Tessafold is a software development company. The firm focuses on custom software development, web development, mobile app development, AR/VR development, and more and has a small team.
Industries
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Tessafold - BuildIT of AZ, LLC developed multiple web applications for a web solutions company.
"I was impressed with their coding quality."
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12
- $10,000+
- 2 - 9 employees
- Berlin, Germany
Tinloof is a full-service web agency based in Berlin. The agency, founded in 2020, has a team of less than ten that provides web development, custom software development, and e-commerce development services to various companies.
Clients
- Sendinblue
- Domino Data Labs
- Ministry of Tourism in Egypt
- Heavybit
Industries
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Tinloof optimized the Sanity plug-in of a video infrastructure provider. They evaluated the client's existing Sanity plug-in, suggested improvements, and implemented the modifications.
"Their good product sense and unique sanity expertise were impressive."
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13
- $10,000+
- 2 - 9 employees
- Berlin, Germany
studio~humm is a branding agency based in Berlin, Germany, that was established in 2017. Their team of 4 employees offers web design, branding, UX/UI design, web development, and content marketing services.
Clients
- Oracle
- NEC Labs
- IBM iX
- Samsung
Industries
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studio~humm refreshed a freight forwarding firm's brand. They established the client's brand positioning, created a brand book, and produced a copywriting guide. They also designed and built the client's site.
"They facilitated an excellent collaboration to co-create the final product."
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14
- $50,000+
- 50 - 249 employees
- Berlin, Germany
MVP Factory is a software development company based in Berlin, Germany, that was established in 2017. Their team of 29 employees provides web development, custom software development, and mobile app development services.
Industries
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MVP Factory helped us develop iOS and Android apps. They also helped create new content and designs.
"They conducted in-person meetings and visited our office often; It was wonderful having a strong and tangible relationship."
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15
- $5,000+
- 10 - 49 employees
- Berlin, Germany
applepie Berlin is an e-commerce marketing agency. The small team of 3 is based in Berlin, and was founded in 2018. Their services include digital strategy, email marketing, conversion optimization, and e-commerce development.
Clients
- Timestuff
- HolyPit!
- Onedaybaby
- Haus of Dietrich
Industries
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applepie Berlin optimizes and maintains the Shopify store of a clothing company.
"applepie Berlin is reliable. They work fast and provide comprehensive advice."
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16
- $5,000+
- 10 - 49 employees
- Berlin, Germany
Hy.am studios GmbH, an UX design company, is located in Berlin, Germany. The agency focuses on ux/ui design, branding, e-commerce development, and social media marketing and has a small team.The agency was established in 2015.
Industries
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HY.AM STUDIOS worked on the corporate identity of a high-end photo and film rental location company. Three people worked on the project: the managing partner, a project manager, and a designer.
"Their heart and strong feelings for design were impressive."
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17
- $10,000+
- 50 - 249 employees
- Berlin, Germany
Lean Apps is a mobile app and web development company based in Berlin with an office in India. Founded in 2013, the team of 43 specializes in mobile app development, UX/UI design, web development, and more. They work with small businesses, midmarket-sized companies, and enterprises, focusing on arts, entertainment & music, retail, healthcare, and medical.
Clients
- Bayer
- BMG
- Carl Zeiss
- Bosch
Industries
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Lean Apps built a training function as an MVP for a software platform. Using user stories and acceptance criteria, they polished the UI and functionality plan before developing the feature.
"Lean Apps produced code and documentation that met our internal coding standards without being prompted."
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18
- $10,000+
- 10 - 49 employees
- Berlin, Germany
ENNO Studio, an user experience design agency, is headquartered in Berlin, Germany. The small team specializes in ux/ui design, web design, digital strategy, branding, and more. The firm was established in 2019.
Clients
- ADAC
- TEO
- HelloFresh
Industries
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A trade union hired ENNOstudio to help with their website relaunch efforts. They developed a concept for the site's revision by analyzing their current use of online channels and creating user flows.
"We were impressed with their friendly working atmosphere and customer-centric approach."
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19
- $5,000+
- 10 - 49 employees
- Berlin, Germany
jut-so is a digital agency collective based in Berlin, with a team of fewer than 50 professionals. Founded in 2018, the company offers their services in web development, branding, and design for clients ranging from small businesses to large firms, with experience working in industries such as advertising, business services, and consumer products.
Industries
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jut-so designed and developed a corporate website in WordPress for an e-commerce company. After discussing goals and requirements, the team presented a detailed proposal and worked on content and bugs.
"I enjoyed working with Lorenz, a very capable person."
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20
- $10,000+
- 10 - 49 employees
- Berlin, Germany
Founded in 2004, Squareball Digital is a development and design studio with two locations in Berlin and Manchester, U.K. With a team of fewer than 50 individuals, they serve mostly small businesses in the consumer products and services, arts, entertainment, and music, business services, and financial services industries. Their services include web development, web design, and UX/UI design.
Clients
- Yara International ASA
- United Nations
- ILO
- WIPO
Industries
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The team at Squareball Digital provided development services for a customized SaaS product in AWS. The UX/UI design was done through React, and the product was developed with Ruby.
"Their flexibility and ability to adapt to the customer’s needs are impressive."
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21
- $5,000+
- 2 - 9 employees
- Berlin, Germany
Loominate is a creative agency founded in Berlin in 2019 with over two experts. They provide branding, marketing strategy, and digital strategy services for various clients.
Clients
- Keyko
- MXC foundation
- Chickai
- Alsharq Digital
Industries
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A corporate training company partnered with Loominate to help them devise engaging pedagogical tools. They designed the activities on Miro, performed Beta testing, and applied any adjustments necessary.
"Loominate went out of their way to satisfy our needs and expectations."
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22
- $5,000+
- 10 - 49 employees
- Berlin, Germany
Mobile app development company Bananpie GmbH is based in Berlin, Germany. They provide mobile app development, custom software development, and web development and were established in 2021.
Industries
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A freelance developer has partnered with Bananapie GmbH for mobile app development. The team has been supporting the creation of an end-client product using Flutter.
"I have very much enjoyed working with Bananapie GmbH."
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23
- $5,000+
- 50 - 249 employees
- Berlin, Germany
Midsize digital strategy company The Delta, is in Cape Town, South Africa and Berlin, Germany. Founded in 2018, the team provides digital strategy, content marketing, ux/ui design, web development, and more.Industries
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The Delta has acted as a venture building partner for a market research firm, developing a WhatsApp bot. They've also helped to commercialize the business.
"The team is incredibly growth-minded and always looks to innovate."
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24
- $1,000+
- 50 - 249 employees
- Berlin, Germany
Web design company Xcratch is in Frankston, Australia. The small firm was established in 2016. Their team provides web design, e-commerce development, web development, mobile app development, and more.
Industries
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Xcratch designed and developed a web app for an e-commerce company. The team reviewed the existing code and implemented fixes. They also built new features to collect data.
"Their testing team and process are great."
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25
- $50,000+
- 50 - 249 employees
- Berlin, Germany
Thinslices is a web development company. They are headquartered in Iasi, Romania and have a midsize team that offers web development, mobile app development, and ux/ui design. The agency was established in 2010.
Industries
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Thinslices developed a sustainable credit cart app for a financial services company. They provided a dedicated product development team to handle all necessary software development and QA.
"This was a very solid company with brilliant leadership."
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26
- $5,000+
- 10 - 49 employees
- Berlin, Germany
Us Berlin is a design agency based in Berlin with over 10 experts. Since their founding in 2015, they have offered branding, web design, and UX/UI design solutions to clients ranging from small businesses to large firms in the fields of transportation and energy.
Clients
- Planet
- Nike
- TIER
- Triumph
Industries
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Us Berlin helped a nonprofit startup association to develop their corporate identity online by building out their website, developing a new logo and color schemes, and messaging to the public.
"They were very professional and always kept us updated about our progress."
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27
- $10,000+
- 2 - 9 employees
- Berlin, Germany
CRU Brand Consultancy is a branding agency based in Berlin. The small team of five focuses on branding, web design, and UX/UI design and were founded in 2018.
Clients
- G2K Group
- METRONOM
- Oply Carsharing
- Trade Republic
Industries
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CRU Brand Consultancy was hired by a software solutions company. Since they work in a complex field, the client needed new branding materials and an informative website to communicate their services.
"CRU Brand Consultancy's team were radical in their way of thinking."
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28
- $1,000+
- 2 - 9 employees
- Berlin, Germany
Punktum is a UX company located in Berlin, Germany. The small firm was founded in 2022. Their services include ux/ui design, product design, and IT staff augmentation.
Industries
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punktum provided UI/UX design services for an IT solutions provider. The team was tasked with creating prototypes for a blockchain-based application across different platforms.
"They were flexible to our needs and delivered everything that they promised on time."
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29
- $5,000+
- 2 - 9 employees
- Berlin, Germany
NotAllBad is an IT consulting, design and research company in Berlin. Founded in 2016, their 2 employees provide mainly UX/UI design, digital strategy, and web design for midmarket, small business, and enterprise clients.
Clients
- Vodafone
- Ergo
- Kontist
- MLP
Industries
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notallbad. collaborated with a healthcare software solution company on several development projects. Focusing on UI and graphic design, they created the wireframes and final design for an iOS app for tablets.
“They’re very nice and often do more than what they were tasked to do.”
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30
- $10,000+
- 2 - 9 employees
- Berlin, Germany
Boana is a product design studio founded in 2016 and headquartered in Berlin. With fewer than 10 employees, they specialize in providing UX/UI design, web design, and branding for midmarket clients in business services, consumer products, real estate, and more.
Clients
- ProtonMail
- Matterway
- Daimler
- Allthings
Industries
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Boana has provided process validation, market research, and design mockups for a German B2B construction app. They’ve analyzed consumer behavior to inform the client’s decisions surrounding key functionalities.
"They’ve demonstrated an in-depth understanding of the challenges we’re facing."
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