Looking for a top user research agency in Germany?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.

For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.

To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Germany. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best Germany User Research Companies

  • 1
    $10,000+
    1,000 - 9,999 Employees
    Berlin Germany

    Andersen, or A-Soft, is a development and IT company based in Minsk, Belarus with additional offices in Russia, Finland, Ukraine, and the U.S. Employing over 1,500 people, Andersen was founded in 2007 and serves enterprise, mid-market, and small business clients. They specialize in BI and Big Data consulting and mobile app and custom software development.

    Clients
    Kaspersky Lab
    Samsung
    Marvel
    Media Markt
    Industries
    Notable Project

    Andersen partnered with a health technology company to develop a web app that needed frontend refactoring. They provided PHP Laravel development for the web app and supplied Ionic applications that run using data from the client's database. Andersen's expertise and reliable development work allowed several third-party platforms to have API integrations with the app. 

    “The communication has been very good. Having a consistent team and dedicated resources on the project has been an advantage. They are skilled and have a very good work ethic and morale. We get replies even on weekends.” – CEO, Health Technology Company

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  • 2
    $5,000+
    10 - 49 Employees
    Berlin Germany

    Based in London, UK, Creative Navy's team of about 10 employees focuses entirely on UX/UI design. This agency works across a broad spectrum of industries, partnering with startups as well as established brands on mobile apps (iOS, Android, etc.), web and native apps (macOS, embedded, devices), and other projects.

    Clients
    Jaguar
    Philips
    University of Sydney
    World Customs Organization
    Industries
    Notable Project

    Creative Navy worked with a machine intelligence startup to create the interaction between people and the AI component of a car. The project was a challenge because the AI component had to function as a personal assistant. Creative Navy's product impressed both the startup and its customers.

    "[I liked Creative Navy's] attitude. They are right on the spot. They also have a kind of intuition; they know what a customer needs, and they seem to provide it." - CTO, IT/Tech Startup

  • 3
    $50,000+
    50 - 249 Employees
    Berlin Germany

    Novoda is a digital-product agency based in London, England, that was established in 2008. Their team of 71 employees provides mobile app development, UX/UI design, enterprise app modernization, digital strategy, and AR/VR development services.

    Clients
    News UK
    SoundCloud
    Tesco
    The Times
    Industries
    Notable Project

    Novoda configured a desktop application and built an Android prototype for a system-optimization software company. Their team coded the main functionalities and inserted an in-app purchasing feature. The app gained over 50 million downloads and a 4.4-star rating on the Google Play Store.

    "Last December, monthly revenue for CCleaner was about $100,000. I attributed these metrics to the freemium model and Novoda’s collaborative efforts." – Head of Product, System Optimization Company

  • 4
    $10,000+
    2 - 9 Employees
    Berlin Germany

    Adam Fard UX Studio is a digital design agency headquartered in Berlin with offices in San Francisco. Since 2016, the 3-person team has provided UX/UI and web design services to small and midmarket businesses. 

    Clients
    Deutsche Telekom
    Samsung
    Red Bull
    Industries
    Notable Project

    Adam Fard UX Studio designed a B2B web portal for a payments hub. They created wireframes, design graphics and layouts, made adjustments to the user flow, and delivered the HTML. The client received positive feedback for the design in demos. 

    "We are happy to have this project representing our company." – Chief Product & Strategy Officer, Payments Hub

  • 5
    $10,000+
    250 - 999 Employees
    Stuttgart Germany

    WEZOM Studio is a development agency that has offices in Chicago and Kyiv, Ukraine. Founded in 1999, their team of about 250 focuses on clients in the transportation industry. They specialize in SEO, web design, and mobile app, development.  

    Clients
    Pavian Moto
    NEKO Lighting
    Frost
    WELD
    Industries
    Notable Project

    WEZOM developed a website that focuses on visual elements and e-commerce for the Spanish installation of the website.

     

  • 6
    $25,000+
    10 - 49 Employees
    München Germany

    Founded in 2015, simplabs is located in Munich, Germany. With 11 employees, they provide UX/UI design, web development, and mobile app development services for enterprise, midmarket, and small businesses.

    Clients
    Generali
    trainline
    Qonto
    Cardstack
    Industries
    Notable Project

    simplabs augmented a software startup's staff. Working with JavaScript, TypeScript, Node.js, Ember.js, PostgreSQL, and GIT, they conducted R&D and worked with experimental app development technology. They have received positive feedback on their work.

    "Overall, feedback has been positive because we continue to use their work as a foundation." –Lead Developer, Software Startup

  • 7
    $10,000+
    10 - 49 Employees
    Berlin Germany

    Founded in 2004, Squareball Digital is a development and design studio with two locations in Berlin and Manchester, U.K. With a team of fewer than 50 individuals, they serve mostly small businesses in the consumer products and services, arts, entertainment, and music, business services, and financial services industries. Their services include web development, web design, and UX/UI design.

    Clients
    Yara International ASA
    United Nations
    ILO
    WIPO
    Industries
    Notable Project

    Squareball Digital developed a website working from existing designs. The team used Kontent CMS, and they also provided SEO services. They were a professional partner who offered flexibility and a unique approach.

    “We’re satisfied with how responsive the site is; it stands up well on mobile and desktop.” – Founder & Managing Director, Digital Marketing Firm

  • 8
    $10,000+
    2 - 9 Employees
    Berlin Germany

    Founded in 2018, Bonanza Design is a web development company that offers UX/UI design, digital strategy, and web design services to their small business, mid-market, and enterprise clients. Their 10 employees are based out of Berlin.

    Clients
    Volvo
    Zalando
    Siemens
    Industries
    Notable Project

    Bonanza Design recently worked on web development for a gaming company. They redesigned an existing  pricing webpage for that client.

    “We’re all happy as we can finally show all the features offered. ” — Co-Founder, Gaming Company

  • 9
    $5,000+
    2 - 9 Employees
    Berlin Germany

    NotAllBad is an IT consulting, design and research company in Berlin. Founded in 2016, their 2 employees provide mainly UX/UI design, digital strategy, and web design for midmarket, small business, and enterprise clients. 

    Clients
    Ergo, Kontist
    MLP
    Cisar
    Friendsurance
    Industries
    Notable Project

    NotAllBad developed a healthcare software and wireframe solution for a healthcare software company. Focusing mainly on the UI and graphic design of the software, they also designed an iOS app for tablets. The client was impressed with the quality of work provided and continued to work with NotAllBad for design services. 

    "We’re getting more clients and have more opportunities. We’ve used them for several projects, and have had a really good experience." – Founder, IT Services Company

  • 10
    $10,000+
    50 - 249 Employees
    Berlin Germany

    Lean Apps is a mobile app and web development company based in Berlin with an office in India. Founded in 2013, the team of 43 specializes in mobile app development, UX/UI design, web development, and more. They work with small businesses, midmarket-sized companies, and enterprises, focusing on arts, entertainment & music, retail, healthcare, and medical.

     

    Clients
    Evivecare
    BMW
    Red Dot
    Offermill
    Industries
    Notable Project

    Lean Apps worked on mobile app and prototype development for an entrepreneurship program. They provided end-to-end development for mobile apps, as well as designers, developers, and project managers.

    “Their team is excellent. We’re in close communication on almost a weekly basis.” – CEO, Entrepreneurship Program

  • 11
    $1,000+
    10 - 49 Employees
    Leipzig Germany

    BangLUXOR Agency is a creative firm specializing in brand consultancy and marketing based in Anaheim, California. Founded in 2017, their team of around 10-49 employees provides marketing and advertising services.

    Clients
    Colegio Italiano Leonardo Davinci, Scatole
    Scatole
    HyM
    Karez Decor LLC, LION OUTDOOR LLC
    Industries
    Notable Project

    Working with an educational institution, BangLUXOR Agency created a website based on a communications strategy. They impressed with a high-quality deliverable that engaged the students and community on a deep level.

    "Everything was very fluid, and their attention to detail was excellent." Head of Communication, Educational Institution

  • 12
    $1,000+
    10 - 49 Employees
    München Germany

    ExpandX Marketing & Web is a digital marketing agency and web solutions provider headquartered in Sofia, Bulgaria. It also has locations in London and Washington, D.C. The company was founded in 2015, has a team of 6 people, and provides digital strategy, marketing strategy, and social media marketing for mostly mid-market and small businesses in the business services, consumer products & services, and health care & medical services industries. 
     

    Clients
    Best Western Hotels
    OSM International Group (Italy)
    Telelink Services Group (Bulgaria)
    Spaces Property Group (UK)
    Industries
    Notable Project

    ExpandX developed a website and created branding and marketing material for an IT systems company. The company created an appealing and interactive website for the client that included an easy-to-use admin panel and was optimized for SEO. Additionally, the company generated new branding and marketing strategies for the client. ExpandX’s services improved search rankings, the visibility of the client’s brand ambassador program, and the client’s overall visibility.

    “They advised us and offered the most up-to-date solutions in web design, content marketing, web development, and digital marketing. This further increased our satisfaction with their work.” – Marketing Manager, IT Systems Company

  • 13
    $10,000+
    10 - 49 Employees
    Berlin Germany

    FUTURO is a product design and development firm with offices in Chicago, Berlin, and Kyiv, Ukraine. SInce 2017, they have fewer than 50 employees, the agency works with small to mid-sized businesses. They specialize in web development, UX/UI design, blockchain, and brand identity.

    Clients
    Next Wallet
    Tradelize
    Wasteless
    Canary
    Industries
    Notable Project

    FUTURO provided UX/UI design services for an online media company. First, the agency worked on the brand's identity then created the platform's design. FUTURO met all the requirements the client listed.

    "We were able to rely on their experience to handle the project while we worked on our business."–Managing Director, Online Media Company

  • 14
    $1,000+
    10 - 49 Employees
    Berlin Germany

    VYTVIR is a marketing agency founded in Chernivtsi, Ukraine in 2020 with fewer than 50 employees. They specialize in UX/UI design, branding, and web development solutions for small and mid-market firms alike.

    Clients
    MTA
    Bacara Coffee
    Agrovista
    Industries
    Notable Project

    VYTVIR provided UX/UI design solutions for an e-commerce company. The company wanted to improve their conversion rate through the designs. The company was able to produce satisfactory results with VYTVIR.

    “It is definitely a team.” - Account Manager, E-Commerce Company

  • 15
    $5,000+
    2 - 9 Employees
    München Germany

    BozkaDesign is a design and software development agency founded in 2017 with a team of 6 experts. The company is headquartered in Kharkiv, Ukraine, with an office in Boston. They offer web design, UX/UI design, and custom software development services to a wide range of clients from healthcare and financial services industries, among others.

    Clients
    Digital Dilemma
    HealthWizz
    Teamble
    Industries
    Notable Project

    BozkaDesign was hired by a software development company to assist in UX/UI design for their projects. The client's customers gave very positive feedback on the projects BozkaDesign was involved with.

    "I don’t have any direct metrics because their work is so directly wrapped up in what we’re doing, but I can definitely point to all of my customers who are very satisfied with the work that I deliver through BozkaDesign. Customer satisfaction is fantastic." - Managing Director, Software Development Company

  • 16
    $10,000+
    10 - 49 Employees
    Berlin Germany

    DxGreat is a digital experience company based in London with an office in Istanbul. The company, founded in 2017, has a team of less than ten that provides UX/UI design, web development, mobile app development, and e-commerce development services. DxGreat serves enterprise and smaller-sized companies in the consumer products & services, financial services, hospitality & leisure, IT, and e-commerce industries. 

    Clients
    Diageo
    Mecedes-Benz
    Goodyear
    Danone
    Industries
    Notable Project

    A consulting & training company hired DxGreat for several projects. Notable of these is the rebranding of the company. As part of the engagement, DxGreat designed a new logo, developed a new website, created a new company communication style, and changed the company's initial marketing concept. Because of this engagement, traffic to the company website doubled within two months of the launch of the new home page and the effect of the rebrand can be felt even after three years.

    "DxGreat was very familiar with agile work and aligned quite well with us." - Co-Founder & Managing Partner, Consulting & Training Company 

  • 17
    $5,000+
    10 - 49 Employees
    Duisburg Germany

    Fintory is a design and development agency headquartered in Duisburg, Germany. Founded in 2015, their team of approximately 15 employees serves clients of all sizes. Their service offering includes UX/UI design, web and mobile app development, and digital strategy.

    Clients
    Allianz
    Coca-Cola
    UBS
    Notable Project

    Fintory provided UX/UI design for a modern intranet solution. After tackling a few minor projects flawlessly, they've secured a long-term relationship. They use Slack to communicate with the client, who has been more than pleased with their support.

    "They’ve since demonstrated their expertise and competence, so we’ve been able to entrust our entire product design to them." — CEO, Intranet Platform

  • 18
    $25,000+
    50 - 249 Employees
    Frankfurt am Main Germany

    Pace Wisdom Solutions is a deep-tech product engineering & consulting firm based in Bangalore, India, with offices in San Francisco and Frankfurt, Germany. The firm, founded in 2011, has more than 130 employees and provides custom software development, UX/UI design, e-commerce development, web design, and web development services. Pace Wisdom Solutions serves mid-market and other-sized companies in various industries that include financial services, supply chain, logistics, and transport, and e-commerce.

    Clients
    Deloitte
    MediBuddy
    Philips
    Syngene
    Industries
    Notable Project

    An agritech company hired Pace Wisdom Solutions to develop a mobile app that will serve as a farming information portal and an online marketplace. During the process of development, Pace Wisdom Solutions built the wireframe for Android app and presented concepts like package of practice, crop calendar, news & videos, and m-commerce as app features for the front end and backend work. After six months, Pace Wisdom Solutions delivered a working product and, after many changes, the company went live with the app. Pace Wisdom Solutions continues to provide maintenance for the app and website.

    "They actually come with options to choose in place of constraints with which we typically get overwhelmed." - Product Manager, Agritech Company

  • 19
    $25,000+
    10 - 49 Employees
    Berlin Germany

    A development studio based in Berlin, impltech was founded in 2017.  Their team of about 29 employees provides web and mobile app development as well as UX/UI design services to small and midmarket businesses. They primarily serve clients in the real estate, telecommunications, and manufacturing industries.

    Clients
    Raccoon.recovery
    hotline.finance
    RGnews
    Industries
    Notable Project

    Impltech provided development services for a patient rehabilitation management platform. The team established a CRM and integrated several additional functionalities. They delivered a highly-functioning product with strong architecture.

    “We now have a strong product that will allow us to work with our customers in Germany, and it should be easy to scale to other countries.” — COO, Patient Rehabilitation Management Platform

  • 20
    $10,000+
    10 - 49 Employees
    Berlin Germany

    Uhura Creative Media GmbH is a marketing agency founded in 1997. With a team of 21 employees, they are headquartered in Berlin, Germany. They offer services in UX/UI design, SEO, social media marketing, and more to a variety of clients. 

    Clients
    Berlin Fashion Week
    Siemens
    mhplus
    Bankenverband
    Notable Project

    Uhura Creative Media GmbH developed digital brand, product communication, and e-commerce solutions for an energy company. This includes 3-4 content and social media campaigns annually and business planning for innovation projects. The collaboration with the client is ongoing. 
     

  • 21
    $5,000+
    50 - 249 Employees
    München Germany
    Founded in 2011, MING Labs is an user experience company. Their midsize team is located in München, Germany; Berlin, Germany; Shanghai, China and Singapore, Singapore and offers ux/ui design, business consulting, mobile app development, and web development.
    Industries
  • 22
    $10,000+
    10 - 49 Employees
    Frankfurt am Main Germany

    IT staff augmentation company New Digital Street was established in 2019. They are in Warszawa, Poland; Waterloo, Canada and Frankfurt am Main, Germany and have a small team. New Digital Street provides IT staff augmentation, ux/ui design, mobile app development, and web development.

    Industries
    Notable Project

    New Digital Street provides mobile banking software development, management, and IT analysis for a bank. The goal is to move the client's mobile banking initiatives forward.

    "They are 100% involved in the project."

     
  • 23
    $10,000+
    2 - 9 Employees
    Berlin Germany

    CRU Brand Consultancy is a branding agency based in Berlin. The small team of five focuses on branding, web design, and UX/UI design and were founded in 2018. 

    Clients
    G2K Group
    Oply Carsharing
    BOTTLEROCKET
    METRONOM
    Industries
    Notable Project

    A software development company hired CRU Brand Consultancy to rebrand their company, making it more approachable to their target market. The team created branding materials, developed a website, and formed a corporate identity for the client. All feedback, externally and internally, has been positive. 

    "I liked their entrepreneurial thinking." – VP Brand Strategy & Marketing, Software Development Company

     

  • 24
    $1,000+
    10 - 49 Employees
    Berlin Germany

    Valmax Digital is a digital agency based in Odesa, Ukraine. The agency, founded in 2019, has a team of less than ten that provides web design, UX/UI design, web development, e-commerce development, SEO, and logo services. Valmax Digital serves small and larger-sized companies in the business services, legal, e-commerce, financial services, media, real estate, and transportation industries.

    Clients
    Star Trans Logistic
    Fartum
    Privilege
    South Wave
    Industries
    Notable Project

    An online marketing agency hired Valmax Digital to redesign some of their blockchain websites on many occasions. Valmax completed these projects on time and their work met all of the agency's expectations.

    "Valmax provided speedy solution that did not come at a high cost or a cheap quality output. Very nice work and always on time." - President, Online Marketing Agency

  • 25
    $5,000+
    10 - 49 Employees
    Berlin Germany

    jut-so is a digital agency collective based in Berlin, with a team of fewer than 50 professionals. Founded in 2018, the company offers their services in web development, branding, and design for clients ranging from small businesses to large firms, with experience working in industries such as advertising, business services, and consumer products.

    Industries
    Notable Project

    jut-so worked with a branding agency to build a high-quality website for one of the agency's clients. Using WordPress, jut-so developed a website, with both the front and backend of the site worked on. The corporate identity of the site was provided, and jut-so added some design elements that stuck with the theme of the client.

    "The feedback from our client has been gushingly good. For us, that’s amazing. Our input for them has also been excellent. We gave them a specific project with a tight budget, and jut-so has knocked it out of the park. We’ve been super happy." - Founder, Branding Agency

  • 26
    $5,000+
    2 - 9 Employees
    Windach Germany

    Small web development company STR8MINDS, is located in Windach, Germany. Established in 2020, the team provides web development, ux/ui design, digital strategy, conversion optimization, and more.

    Industries
    Notable Project

    STR8MINDS was hired by a liquor online store to provide web design and development. They built an online shop from scratch with WordPress and other plug-ins to improve the speed and performance of the site.

    "I don’t think there’s anything they can improve on — they did impressive work for me."

  • 27
    $10,000+
    2 - 9 Employees
    Berlin Germany

    Boana is a product design studio founded in 2016 and headquartered in Berlin. With fewer than 10 employees, they specialize in providing UX/UI design, web design, and branding for midmarket clients in business services, consumer products, real estate, and more.

    Clients
    ProtonMail
    Matterway
    Daimler
    Industries
    Notable Project

    Boana provided UX design as well as some coding for a business management consultancy that needed to push out a new product within a tight schedule. They delivered designs on par with the client's expectations which also sparked interest to consumers. Their adaptability and quick delivery stood out.

    "We got a lot out of the work, not only in terms of the designs themselves but in new ways of seeing the product." – Head of Digital Strategy, Business Management Consultancy

  • 28
    $25,000+
    10 - 49 Employees
    Berlin Germany

    Sudolabs is a software house based in Košice, Slovakia with no more than 50 employees. Since their founding in 2017, they have provided custom software, web, and mobile app development solutions for small and mid-market agencies across various industries.

    Clients
    Panoramic
    ChaChaMatcha
    AgencyVista
    Industries
    Notable Project

    Sudolabs provided full-stack development solutions for a data analytics firm. The firm was understaffed and worked with Sudolabs on various projects. The firm is impressed with Sudolabs’ quality of work.

    “Communication worked well.” - General Manager, Data Analysis Firm

  • 29
    $1,000+
    2 - 9 Employees
    Karlsfeld Germany

    Al Summers Media is a voice assistant and chatbot design agency based in Karlsfeld, Germany with fewer than 10 people. Founded in 2019, they offer UX/UI design, IT strategy consulting, and mobile app development solutions for clients in the fields of business services and consumer products.

    Clients
    BMW AG
    Wildfire by Doors
    QuadRoad
    Industries
    Notable Project

    Al Summers Media developed a chatbot for an automotive company. The company needed a bespoke customer support chatbot solution. Al Summers Media helped the company learn new ways to further improve their efficiency of operations.

    “Al Summers Media employees were very diligent and a pleasure to work with.” - IT Manager, Automotive Company

  • 30
    $5,000+
    2 - 9 Employees
    München Germany

    Founded in 2020, Strivals is an e-commerce development company. The agency offers e-commerce development, web development, ux/ui design, digital strategy, and more and has a small team. The agency is based in München, Germany.

    Notable Project

    To support a brand relaunch, Strivals provides development services for a marketing agency. The team is building a Webflow site with integrations such as contact forms, tracking pixel, and GDPR consent banner.

    "They gave us a perfect onboarding to the website and are still there to help us out."

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