The Best Voice Services Providers in The Rose City

List of the Best Portland, Oregon Voice Services Providers

Looking for top voice service and call center company in Portland, Oregon?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Portland, Oregon. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

  • 1

    AnswerConnect

    AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.

    Notable Project

    AnswerConnect provides security-oriented customer support for an IT Services firm in Florida. The client needed a provider that could handle both high volume and sophisticated customer issues, as well as save them money on operations. AnswerConnect provides contract-based consistent support, and has helped the client focus on their internal management and growth.

    "They have the ability to handle a high capacity of work. I save an estimate of 40% of time and money." — CEO, IT Firm

    Former clients
    UCLA
    Verizon
    Bank of America
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Portland, OR
    4.5
    4.5
    29 Clutch reviews
  • 2

    Ruby Receptionists

    Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.

    Notable Project

    Ruby Receptionists provides voice call management for a large financial firm. Their team oversaw client requests and recorded messages to save time on administrative tasks. Their exceptional service was praised by executives.

    "They are not only willing to help my company, but they are eager to do so and they haven’t ever made me feel like my requests were unimportant." — Senior Administrator, Financial Firm

    Former clients
    Conroy Consults
    McKeen Law
    Molinar and Co.
    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place Portland, OR
    4.6
    4.6
    7 Clutch reviews
  • 3

    Physicians Answering Service

    Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.

    Notable Project

    Physicians Answering Service managed calls after business hours for a hospice agency. They directed calls and messages to their appropriate recipients as well as performed follow-ups. Their efficiency and ability to capture the necessary information from callers satisfied the client. 

    "They’re pretty friendly, which is key to customer service."— Clinical Director, Hospice Agency 

    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Portland, OR
    4.9
    4.9
    5 Clutch reviews
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  • 4

    HelloSells

    HelloSells is a lead response service based in Portland, Oregon with over 250 members. Founded in 2015, they offer voice services and non-voice BPO/back-office services to clients ranging from startups to enterprises. They have worked in the fields of advertising and marketing, real estate, and health care, among other industries.

    Notable Project

    HelloSells was hired by a moving company to assist in handling client phone calls round-the-clock for the company at the time. HelloSells was able to provide more efficient customer service through their dedicated team of call recipients.

    "Their scripting tree only includes five basic primary situations, which is a little limiting, because you either have to leave things out or designate a second number to handle other types of situations. That’s more of a programmatic issue than a personnel one, so it’s really just an issue of how their system is designed." - Owner, Moving Company

    Former clients
    JaxInvest
    Choice Granite & Remodeling
    Quidel
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Portland, OR
    5.0
    5.0
    4 Clutch reviews
  • 5

    AnswerForce

    AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries. 

    Notable Project

    A window cleaning company was experiencing rapid growth and needed a team to help manage their overflow of client correspondence. They hired AnswerForce to provide phone answering services 24/7. In addition, the team offers online chat and calendaring services. 

    "AnswerForce provided free set up, no charge for the first 30 seconds in cases of people hanging up, as well as the ability to not work under a contract and to change the plan from month to month...I've appreciated AnswerForce's flexibility in terms of payment and setup." — Franchisee, Window Cleaning Service

    Former clients
    Handyman Matters
    Progressive Comfort Solutions
    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place Portland, OR
    4.3
    4.3
    10 Clutch reviews
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT