Top 30 Call Center Services in Portland

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Top 30 Call Center Services in Portland

March 2023

Looking for a top voice service and call center company in Portland?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Portland. 

List of the Best Portland Voice Services Providers

  • 1
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Portland, OR

    Prialto is a midsize non-voice bpo/back office services company. Headquartered in Portland, Oregon; Guatemala City, Guatemala and Manila, Philippines, the company was launched in 2008. Their services include non-voice bpo/back office services and voice services.

    Clients

    • Headline
    • Woodruff Sawyer
    • Rapid7
    • Graham Company

    Industries

    Notable Project

    Prialto provides back-office support for an insurance company. They ensure good customer experiences and help customers find products that ultimately correspond to their goals.

    "We have been steadily climbing with sales in our company and are managing our clients better."

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  • 2
    • Undisclosed
    • 250 - 999 employees
    • Portland, OR

    AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.

    Clients

    • UCLA
    • Verizon
    • Bank of America
    • Early Impact

    Industries

    Notable Project

    AnswerConnect provides ongoing call center services for a law firm that is based in New Jersey.

    "It is also impressive how easy it is to get someone on the phone to help when an issue arises."

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  • 3
    • Scheduling

      2.1
    • Quality

      4.6
    • Cost

      2.1
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Portland, OR

    Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.

    Clients

    • Conroy Consults
    • McKeen Law Firm
    • Molinar and Co Financial Advocates

    Industries

    Notable Project

    Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney. 

    "They run a tight ship."

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  • 4
    • Scheduling

      3.6
    • Quality

      4.4
    • Cost

      3.6
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 1,000 - 9,999 employees
    • Portland, OR

    AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries. 

    Clients

    • GPS Technologies
    • Handyman Matters
    • Progressive Comfort Solutions
    • healthcare

    Industries

    Notable Project

    AnswerForce provides outreach marketing and SEO services for an e-commerce company. The team has created a lead generation strategy for email outreach, LinkedIn direct messages, cold calling, and SEO campaigns.

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

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  • 5
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Portland, OR

    HelloSells is a lead qualification service based in Portland, Oregon with over 250 members. Founded in 2015, they offer lead capture and qualification services to clients ranging from startups to enterprises. They have worked in the fields of advertising and marketing, real estate, insurance, and health care, among other industries.

    Clients

    • JaxInvest
    • Choice Granite & Remodeling
    • Quidel

    Industries

    Notable Project

    HelloSells provides after-hours call center services to a plumbing services, assisting their partner with setup and initiation. They developed a new digital offering designed especially for the company.

    “Working with their onboarding staff was simple and easy.”

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  • 6
    • Undisclosed
    • 10 - 49 employees
    • Portland, OR

    Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.

    Industries

    Notable Project

    Physicians Answering Service offers after-hours phone answering services for a pediatric facility. Their work includes taking messages from the families and forwarding calls through a secure phone service.

    "They always reach out to see if there’s anything they can do to help, responding quickly when I ask anything of them."

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  • 7
    • Undisclosed
    • 10 - 49 employees
    • Portland, OR
    Headquartered in Portland, Oregon, WELLReceived is a small call center. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 8
    • $1,000+
    • 50 - 249 employees
    • Happy Valley, OR
    Securus Contact Systems, a call center service, is based in Happy Valley, Oregon. The midsize company was established in 2012. Their team focuses on voice services.
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  • 9
    • Undisclosed
    • 50 - 249 employees
    • Milwaukie, OR
    Non-voice bpo/back office services and call center service Active Telesource is in Milwaukie, Oregon. They provide non-voice bpo/back office services and voice services and were established in 1997.
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  • 10

    Worked with Professional Dispatch Services?

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    • Undisclosed
    • 10 - 49 employees
    • Portland, OR
    Professional Dispatch Services, an answering service, was launched in 1995. They are based in Portland, Oregon and have a small team. Their services include voice services and non-voice bpo/back office services.
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  • 11

    Worked with Certified Languages International?

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    • Undisclosed
    • 250 - 999 employees
    • Portland, OR
    Certified Languages International is a translation company. Headquartered in Portland, Oregon, their midsize team specializes in translation, voice services, and transcription. The firm was launched in 1996.
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  • 12
    • $1,000+
    • 2 - 9 employees
    • Tigard, OR
    Portland Computerworks is an IT managed services company established in 2011. Their small team is headquartered in Tigard, Oregon. The firm focuses on IT managed services, voice services, cybersecurity, and other IT consulting and SI.

    Industries

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  • 13
    • $10,000+
    • 2 - 9 employees
    • Lake Oswego, OR
    Maramba Consulting is a business consulting company headquartered in Lake Oswego, Oregon. The agency provides business consulting, marketing strategy, and digital strategy and has a small team.The agency was established in 2017.

    Industries

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  • 14
    • Undisclosed
    • 10 - 49 employees
    • Portland, OR
    Launched in 2000, Northwest Technologies Group is a small IT managed services company. Their team focuses on IT managed services, cybersecurity, and voice services. The firm is in Portland, Oregon.

    Industries

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  • 15
    • Undisclosed
    • 50 - 249 employees
    • Beaverton, OR
    PTIGlobal is a Beaverton, Oregon-based translation company. The company offers translation, voice services, and custom software development and is midsize.The company was founded in 1977.
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  • 16
    • $5,000+
    • 50 - 249 employees
    • Portland, OR

    Yesler is a B2B marketing agency founded in 2003. Based in Seattle, they also have offices in Philedelphia, Portland, Ore., Wayne, Pa. and Mississauga, Canada. With a team of over 200 employees, they specialize in voice services, content marketing and marketing strategy, mainly serving clients in the IT and eCommerce industries.

    Clients

    • amazon
    • Google
    • Microsoft
    • Zillow

    Industries

    Notable Project

    Yesler served a leader in network security by modernizing its website. The team got the company on a more scalable CMS, made the site mobile-friendly and revamped its design. The improvements resulted in increased user sessions, user visits, and page views.

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  • 17
    • Undisclosed
    • 10 - 49 employees
    • Portland, OR
    Established in 2018, TDR way is a small sales outsourcing company. Their team specializes in sales outsourcing. The agency is headquartered in Portland, Oregon.
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  • 18
    • Undisclosed
    • 10 - 49 employees
    • Portland, OR
    Sales outsourcing company Lead Savvy was established in 2006. Their small team is in Portland, Oregon and provides sales outsourcing.
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  • 19
    • Undisclosed
    • 2 - 9 employees
    • Portland, OR
    CSR Personnel is a HR company launched in 2002. Their small team is based in Portland, Oregon. Their services include HR services, call center services, and customer service outsourcing.
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  • 20
    • $1,000+
    • Freelancer employees
    • Portland, OR

    Headquartered in Portland, Oregon, Westside Secretarial Service is a small non-voice bpo/back office services and call center service. The team specializes in non-voice bpo/back office services and voice services.

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  • 21
    • Undisclosed
    • 50 - 249 employees
    • Vancouver, WA

    GTMA is a branding firm. Established in 2010, the midsize agency is located in Vancouver, Washington. Their team specializes in branding, graphic design, social media marketing, web design, and more.

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  • 22
    • Undisclosed
    • 50 - 249 employees
    • Beaverton, OR

    Launched in 1997, InflowCX is an IT managed services and business consulting company. They are in Beaverton, Oregon and have a midsize team. The firm focuses on IT managed services and business consulting.

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  • 23
    • $1,000+
    • 10 - 49 employees
    • Salem, OR

    Phone answering service Business Connections, Inc. Was founded in 1949. The small Salem, Oregon-based team specializes in voice services.

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  • 24
    • $1,000+
    • 10 - 49 employees
    • Sandy, OR

    Established in 2014, Answer Ally is a small call center located in Sandy, Oregon. Their services include voice services.

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  • 25
    • $1,000+
    • 10 - 49 employees
    • Portland, OR

    Gateway Communications Inc. Is a small answering service based in Portland, Oregon. Their services include voice services.

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  • 26
    • Undisclosed
    • 250 - 999 employees
    • Gresham, OR
    AnswerNet is a call center service based in Gresham, Oregon. The midsize team specializes in call center services, back office outsourcing, customer service outsourcing, and sales outsourcing. The company was launched in 1998.
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  • 27
    • $1,000+
    • 2 - 9 employees
    • Portland, OR

    Located in Portland, Oregon, Badass P.A. PDX is a small non-voice bpo/back office services and call center service. The team specializes in non-voice bpo/back office services and voice services.

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  • 28
    • $5,000+
    • 2 - 9 employees
    • Vancouver, WA
    World Access Network is an IT managed services company. They are based in Vancouver, Washington and have a small team. Their team focuses on IT managed services, BI & big data consulting & SI, and voice services.
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