Top 100 Call Center Services in Illinois

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Top 100 Call Center Services in Illinois

The Best of November 2024

Looking for a top voice service and call center company in Illinois?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Illinois. 

List of the Best Illinois Voice Services Providers

  • 1
    (13 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Chicago, IL

    Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.

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    Clients

    • CleanWel Solutions

    Industries

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  • 2
    (11 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      3.4
    • Would Recommend

      4.9
    • $5,000+
    • 50 - 249 employees
    • Evanston, IL

    Founded in 2004, Acquirent is a telephone answering service. The small Evanston, Illinois-based team specializes in voice services and CRM consulting and SI.

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    Clients

    • HomeAdvisor

    Industries

  • 3
    (25 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Chicago, IL

    Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.

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    Industries

  • 4
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Chicago, IL

    Treetop Growth Strategy is a content marketing company launched in 2016. Their small team is in Chicago, Illinois and , and focuses on content marketing, conversion optimization, search engine optimization, other digital marketing, and more.

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  • 5
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • Undisclosed
    • 10 - 49 employees
    • Lake Forest, IL
    Chicago Business VoIP is an answering service. Founded in 2009, the team offers call center services. Their small agency is based in Lake Forest, Illinois.
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  • 6
    (2 Reviews) 4.5
    • Timeliness

      4.8
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Loves Park, IL

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

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    Industries

  • 7
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Chicago, IL
    Access One is an answering service. Established in 1993, the company is located in Chicago, Illinois. Their services include Call Center Services and BI & big data consulting & SI.
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    Clients

    • Binny's Beverage Depot

    Industries

  • 8
    (2 Reviews) 4.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 10 - 49 employees
    • Sycamore, IL

    Rozlin Financial Group, Inc. is a licensed and bonded collection agency founded in 2008 in Sycamore, Ill. with no more than 50 employees. They offer voice services and back-office services for small and mid-market firms alike.

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    Clients

    • Petland

    Industries

  • 9
    (2 Reviews) 3.8
    • Timeliness

      4.0
    • Service Excellence

      3.8
    • Value

      4.3
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees
    • Oak Brook, IL

    NCC is a collection agency based in Oak Brook, Ill. and was founded in 1969. Their team of 50 employees specializes in voice services and non-voice BPO. They primarily work with clients in the healthcare and medical industries. 

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    Industries

  • 10
    (221 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Lombard, IL

    Belkins is a technology company that leverages proprietary technology and a unique methodology to set appointments with target client prospects for revenue leaders in a variety of industries. Our award-winning, blended SAAS and Service model has been fine-tuned over the last 5 years and has supported hundreds of clients globally.

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    Clients

    • Cengage

    Industries

  • 11
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • Calumet City, IL
    Expertek Cyber Solutions Inc., a telephone answering service, is located in Calumet City, Illinois. Their services include Call Center Services and Digital Strategy.
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    Industries

  • 12
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Chicago, IL
    Administrative Resource Options is a call center service. They are headquartered in Chicago, Illinois. Their team focuses on Call Center Services and Customer Service Outsourcing.
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    Industries

  • 13
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Lombard, IL
    Aspect is a call center service. The Phoenix, Arizona-based firm was established in 1973. Their services include Call Center Services and cloud consulting & SI.
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    Industries

  • 14
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Palatine, IL
    Call center Windy City Call Center is located in Palatine, Illinois. Established in 2009, the team focuses on Call Center Services and Sales Outsourcing.
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  • 15
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Chicago, IL
    Launched in 2010, Consolidated CCS is an answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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  • 16
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Mount Prospect, IL
    Royal Call Centers is a call center company. Based in Mount Prospect, Illinois, the firm was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.
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  • 17
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Darien, IL
    Noblevoice is a telephone answering service. The agency is located in Darien, Illinois. Their services include Call Center Services and Sales Outsourcing.
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  • 18
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Oak Lawn, IL
    TelAssist is a phone answering service. Their team is in Oak Lawn, Illinois. The company provides Call Center Services.
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  • 19
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Chicago, IL
    Headquartered in Chicago, Illinois, Cloud5 Communications is a call center. They focus on Call Center Services and IT managed services.
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  • 20
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Elgin, IL
    Marketing Alternatives is a call center. The team provides Call Center Services and Customer Service Outsourcing and is located in Elgin, Illinois.
    Read More
  • 21
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Chicago, IL
    Small phone answering service Hospice On Call, is headquartered in Chicago, Illinois. Their services include Call Center Services.
    Read More
  • 22
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Chicago, IL
    Founded in 2003, Nitel is a midsize Chicago, Illinois-based call center service. Their team focuses on Call Center Services and IT managed services.
    Read More
  • 23
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Elgin, IL
    D&S Communications is a phone answering service located in Elgin, Illinois. Their services include Call Center Services and IT managed services.
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  • 24
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Joliet, IL
    Special Interest Answering is a small answering service company headquartered in Joliet, Illinois. The team specializes in Call Center Services and Customer Service Outsourcing.
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  • 25
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Chicago, IL
    Telephone answering service LaSalle Network was established in 1998. The team provides Call Center Services and Accounting and is based in Chicago, Illinois.
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  • 26
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Schaumburg, IL
    Gerber National Claim Services is an answering service. Launched in 1999, the team offers Call Center Services. The firm is located in Schaumburg, Illinois.
    Read More
  • 27
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Palatine, IL
    Call center company Birddog Media focuses on Call Center Services and Email Marketing. They were established in 2005.
    Read More
  • 28
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Deer Park, IL
    QCSS is a call center and Customer Service Outsourcing company in Deer Park, Illinois. Launched in 1991, the team specializes in Call Center Services and Customer Service Outsourcing.
    Read More
  • 29
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Alton, IL
    Answer Midwest, Inc., an answering service company, was founded in 1946. They provides Call Center Services and Translation.
    Read More
  • 30
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Chicago, IL
    Midsize call center Millenial Services, is located in Chicago, Illinois. Their services include Call Center Services.
    Read More

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