Top 20 Call Center Services in Charlotte
The Best of December 2025Looking for a top voice service and call center company in Charlotte?
Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Charlotte. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Charlotte Voice Services Providers
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$5,000+50 - 249 employeesBoca Raton, FLRead More
SalesRoads is a Sales Outsourcing company. Their midsize team is based in Boca Raton, Florida; Haddonfield, New Jersey and Philadelphia, Pennsylvania. The agency focuses on Sales Outsourcing, Email Marketing, and Call Center Services. The agency was founded in 2007.
Industries
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$1,000+1,000 - 9,999 employeesChicago, ILEstablished in 2017, Hugo Inc. Is a Customer Service Outsourcing company. The agency specializes in Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Content Moderation Services, and more and has a large team. The agency is in Chicago, Illinois and Lagos, Nigeria.Read More
Industries
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$1,000+250 - 999 employeesOrlando, FLRead More
Answering service company XACT was founded in 1998. Their midsize team is in Orlando, Florida and Unity, Maine. XACT focuses on Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Back Office Outsourcing, and more.
Industries
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1$5,000+50 - 249 employeesCharlotte, NCRead More
Gungho Marketing , an email marketing and sales outsourcing company, is based in , United Kingdom. The firm offers email marketing and sales outsourcing and has a midsize team.The firm was established in 2007.
Industries
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2Undisclosed50 - 249 employeesGastonia, NCRead More
AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses.
Clients
Robert R. McGill Air Conditioning INC -
3Undisclosed2 - 9 employeesWaxhaw, NCHeyou.ai is an answering service company. The small Waxhaw, North Carolina-based team provides Call Center Services and Customer Service Outsourcing. The firm was founded in 2023.Read More
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4Undisclosed50 - 249 employeesCharlotte, NCGlobalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.Read More
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5$1,000+10 - 49 employeesHuntersville, NCIn Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.Read More
Industries
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6$10,000+10 - 49 employeesCornelius, NCRead More
Answering service company ProphetLogic was launched in 2017. Their small team is headquartered in Allentown, Pennsylvania and focuses on voice services.
Industries
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7$50,000+250 - 999 employeesSalisbury, NCRead More
GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries.
Industries
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8Undisclosed2 - 9 employeesCharlotte, NCLeadorder.com is a Sales Outsourcing company launched in 2002. The agency offers Sales Outsourcing and Pay Per Click.Read More
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9Undisclosed10 - 49 employeesCharlotte, NCStratifyd is a Charlotte, North Carolina-based artificial intelligence firm. They offer Artificial Intelligence and Call Center Services.Read More
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10$1,000+2 - 9 employeesDavidson, NCThe Blacksand Group, a branding agency, was launched in 2024. The team specializes in Branding and Social Media Marketing and is located in Davidson, North Carolina.Read More
Industries
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11Undisclosed2 - 9 employeesHuntersville, NCZellDog Group is a Fractional CMO Services company. They were founded in 2018 and specialize in Fractional CMO Services and Branding.Read More
Industries
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12Undisclosed50 - 249 employeesCharlotte, NCIn Vadodara, India and Charlotte, North Carolina, Bluegrey Technologies is a midsize social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.Read More
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13UndisclosedFreelancer employeesMatthews, NCLaunched in 2008, 3Bug Media is a small social media marketing agency based in Matthews, North Carolina. Their team provides Social Media Marketing and Search Engine Optimization.Read More
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14Undisclosed2 - 9 employeesCornelius, NCLift Marketing Consulting is a Fractional CMO Services company. The Cornelius, North Carolina-based team provides Fractional CMO Services and Branding.Read More
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15Undisclosed10 - 49 employeesBoiling Springs, SCBidslot Marketing, LLC is an answering service company. Their small team of employees is based in Boiling Springs, South Carolina. Their team focuses on Call Center Services.Read More
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