Top 7 Call Center Services in Charlotte

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Top 7 Call Center Services in Charlotte

December 2022

Looking for a top voice service and call center company in Charlotte?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Charlotte. 

List of the Best Charlotte Voice Services Providers

  • 1
    • Undisclosed
    • 50 - 249 employees
    • Charlotte, NC
    Gungho Marketing , an email marketing and sales outsourcing company, is based in , United Kingdom. The firm offers email marketing and sales outsourcing and has a midsize team.The firm was established in 2007.

    Industries

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  • 2
    • Scheduling

      4.4
    • Quality

      4.6
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Gastonia, NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

    Clients

    • Robert R. McGill Air Conditioning INC

    Notable Project

    With the goal of improving the client’s response rate, AnswerLive provided call-answering for a water-provider. They forward all issues to a designated teammate and send texts in the event of a problem.

    They’ve been very helpful”

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  • 3
    • Undisclosed
    • 10 - 49 employees
    • Charlotte, NC

    Stratifyd is an artificial intelligence company established in 2015. The small team provides Artificial Intelligence, voice services, and marketing strategy. The firm is headquartered in Charlotte, North Carolina.

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  • 4
    • $1,000+
    • 10 - 49 employees
    • Huntersville, NC

    Launched in 2010, S & E Group, LLC is a human resources company. They are headquartered in Huntersville, North Carolina; Slocomb, Alabama; Orange Park, Florida and Wichita, Kansas and have a small team. The agency specializes in HR services, non-voice bpo/back office services, and voice services.

    Industries

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  • 5
    • $10,000+
    • 10 - 49 employees
    • Cornelius, NC

    Answering service company ProphetLogic was launched in 2017. Their small team is headquartered in Allentown, Pennsylvania and focuses on voice services.

    Industries

    Notable Project

    ProphetLogic is helping an information security company figure out the best accounts to target based on the client’s offerings. They supplement their marketing expertise by providing an outsourced sales team.

    "They are the most results-oriented vendor we have ever worked with. They care about the success of our business."

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  • 6
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 250 - 999 employees
    • Salisbury, NC

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

    Industries

    Notable Project

    GCS Agents provided existing content to help a business identify their new direction for their materials. It served as a base for them to modify and distribute across the company. 

    "They really wanted us to be successful and understood our situation."

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  • 7
    • Undisclosed
    • 10 - 49 employees
    • Boiling Springs, SC
    Answering service Bidslot Marketing, LLC was established in 2009. The small Boiling Springs, South Carolina-based team specializes in call center services.
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