List of the Best Charlotte Voice Services Providers

  • 1
    $50,000+
    250 - 999 Employees
    Salisbury NC

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

    Industries
    Notable Project

    GCS Agents provided security consulting and analytics for an energy company's database servers. As a result, the client's security services and communication vastly improved, reducing its hours and money spent on the task.  

    "The data security and communications outside of my internal database was and is very excellent. I would love to give their name but I don't do that for security reasons." – IT Executive, Energy Company

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  • 2
    Undisclosed
    50 - 249 Employees
    Gastonia NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

    Clients
    Robert R. McGill Air Conditioning INC
    Notable Project

    AnswerLive provided call center services for an air conditioning service company. They supply after-hours live operators who converse with customers and gather information, which then gets relayed to the client’s on-service technician. Through this service, the client doesn’t lose the crucial clients who contact the company after the office closes each day.

    “We receive an average of six calls per day after hours. During the summer months, the amount of after-hours activity and number of calls can rise. The loss of revenue from all these missed calls per day would be extraordinary if we didn’t have Answerlive’s support.” – Manager, Air Conditioning Service Company
     

  • 3
    $1,000+
    50 - 249 Employees
    Charlotte NC

    Datascribe LPO is a legal services and solutions provider based in Charlotte, NC with satellite offices in Whitby, Canada, and Bangalore, India. Founded in 2005, Datascribe and its sole proprietor provide non-voice BPO/back office services and voice/call center services to attorneys and law firms in the USA, Canada, and India.

    Industries
    Notable Project

    Datascribe assisted a healthcare provider with medical processing services. Their work resulted in a 10% decrease in employee workload and client savings of $600 per month. Having introduced more systems, Datascribe also provides the client more accuracy in medical billings.

    "They compare well to others" - Manager, Healthcare Provider

  • 4
    $1,000+
    10 - 49 Employees
    Huntersville NC
    Launched in 2010, S & E Group, LLC is a human resources company. They are headquartered in Huntersville, North Carolina; Slocomb, Alabama; Orange Park, Florida and Wichita, Kansas and have a small team. The agency specializes in HR services, non-voice bpo/back office services, and voice services.
    Industries
  • 5
    Undisclosed
    10 - 49 Employees
    Charlotte NC
    Stratifyd is an artificial intelligence company established in 2015. The small team provides Artificial Intelligence, voice services, and marketing strategy. The firm is headquartered in Charlotte, North Carolina.
  • 6
    $5,000+
    2 - 9 Employees
    Charlotte NC
    BluemanDigital.com is a PPC company. They specialize in pay per click, search engine optimization, web design, voice services, and more and were established in 2001. Their small team is located in Charlotte, North Carolina.
    Industries
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Looking for a top voice service and call center company in Charlotte?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Charlotte. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.