Top 30 Call Center Services in North Carolina

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Top 30 Call Center Services in North Carolina

The Best of March 2024

Looking for a top voice service and call center company in North Carolina?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in North Carolina. 

List of the Best North Carolina Voice Services Providers

  • 1
    (7 Reviews) 4.6
    • Timeliness

      4.4
    • Service Excellence

      4.6
    • Value

      4.5
    • Would Recommend

      4.7
    • Undisclosed
    • 50 - 249 employees
    • Gastonia, NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

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    Clients

    • Robert R. McGill Air Conditioning INC
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  • 2
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Raleigh, NC

    Port Group is a call center. Their small team is headquartered in Raleigh, North Carolina. The company offers voice services, other marketing, business consulting, and CRM consulting and SI. The company was established in 2020.

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    Industries

  • 3
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Cornelius, NC

    Answering service company ProphetLogic was launched in 2017. Their small team is headquartered in Allentown, Pennsylvania and focuses on voice services.

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    Industries

  • 4
    (13 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Raleigh, NC

    BOS Digital is a Raleigh, N.C.-based digital marketing agency. Their team of 12 was founded in 2016 and focuses on social media marketing, content marketing, and digital strategy.

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    Clients

    • Buhler Group
    • North Carolina Sports Hall of Fame
    • Bojangles-Becajun
    • White Prompt

    Industries

  • 5
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Greensboro, NC
    Anomaly Squared - BPO is a non-voice bpo/back office services and telephone answering service. The midsize Greensboro, North Carolina-based team specializes in non-voice bpo/back office services and voice services. The agency was established in 2011.
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  • 6
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Raleigh, NC

    Lease A Sales Rep is a call center company established in 2003. Based in Raleigh, North Carolina, their small team offers voice services.

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  • 7
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Asheville, NC
    Answering service company Daniels Communications, Inc. Was established in 1955. They are located in Asheville, North Carolina and have a midsize team. Their services include call center services.
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    Industries

  • 8
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Raleigh, NC
    Infinity Marketing Services is a telephone answering service. The small Raleigh, North Carolina-based team provides call center services, sales outsourcing, public relations, market research, and more. The agency was established in 2012.
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  • 9
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Raleigh, NC

    Based in Raleigh, North Carolina, REVGEN is a call center. The midsize agency was launched in 2014. Their services include call center services.

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  • 10
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Waxhaw, NC
    Heyou.ai is a phone answering service in Waxhaw, North Carolina. The firm offers call center services, customer service outsourcing, sales outsourcing, and ai consulting and has a small team.The firm was launched in 2023.
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  • 11
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Raleigh, NC
    Carbon Design is a Raleigh, North Carolina-based digital strategy company. The small agency was founded in 2017. Their team offers digital strategy, ux/ui design, and sales outsourcing.
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  • 12
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Weaverville, NC
    Epsilon Inc is a cloud consulting & SI company established in 2009. They are headquartered in Weaverville, North Carolina; Greenville, South Carolina and Arlington, Virginia and have a midsize team. Their services include cloud consulting & SI, cybersecurity, IT managed services, and call center services.
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  • 13
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Greensboro, NC
    Founded in 1985, RSVP Communications, Inc is a non-voice bpo/back office services company. The agency focuses on non-voice bpo/back office services, voice services, email marketing, fulfillment, and more and has a midsize team. The agency is located in Greensboro, North Carolina.
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  • 14
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Raleigh, NC
    Inside Global is a midsize Liverpool, United Kingdom-based sales outsourcing company. They offer sales outsourcing, customer service outsourcing, and IT strategy consulting and were launched in 2004.
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  • 15
    (12 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Wilmington, NC

    Launched in 2018, Megan Killion Consulting is a content marketing company. The small Orlando, Florida-based team provides content marketing, branding, digital strategy, social media marketing, and more.

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    Clients

    • Managed Services Group
    • Telecom One
    • ThinkTech
    • Commprise

    Industries

  • 16
    (2 Reviews) 1.8
    • Timeliness

      3.3
    • Service Excellence

      1.8
    • Value

      1.5
    • Would Recommend

      2.0
    • $5,000+
    • 50 - 249 employees
    • Charlotte, NC

    Gungho Marketing , an email marketing and sales outsourcing company, is based in , United Kingdom. The firm offers email marketing and sales outsourcing and has a midsize team.The firm was established in 2007.

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    Industries

  • 17
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Charlotte, NC
    Stratifyd is an artificial intelligence company established in 2015. The small team provides Artificial Intelligence, voice services, and marketing strategy. The firm is headquartered in Charlotte, North Carolina.
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  • 18
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Raleigh, NC
    Ecomm Pro Media, a SEO company, was founded in 2020. They are in Raleigh, North Carolina and have a small team. Ecomm Pro Media specializes in search engine optimization, pay per click, sales outsourcing, advertising, and more.
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  • 19
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Greensboro, NC
    Based in Greensboro, North Carolina, AACS Call Center is a phone answering service. They focus on voice services and were launched in 2006.
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  • 20
    (6 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      5.0
    • $50,000+
    • 250 - 999 employees
    • Salisbury, NC

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

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    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Greensboro, NC
    NTT Business Solutions LLC, a HR company, was launched in 2016. The agency focuses on HR services and voice services and has a midsize team.
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  • 22
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Raleigh, NC
    Responsive Technology Partners, an IT managed services company, is located in Milledgeville, Georgia; Metter, Georgia; Raleigh, North Carolina and Hollins, Virginia. The midsize team specializes in IT managed services, voice services, and cybersecurity and was launched in 2007.
    Read More
  • 23
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • Wilmington, NC
    Headquartered in Wilmington, North Carolina, Accu-Call is a small non-voice bpo/back office services and answering service company. The team offers non-voice bpo/back office services and voice services.
    Read More
  • 24
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Raleigh, NC

    Sales outsourcing company The Lead Ninjas was founded in 2020. The firm focuses on sales outsourcing, advertising, and social media marketing and has a small team.

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  • 25
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Cary, NC
    ResponsePoint is a midsize sales outsourcing company. In Cary, North Carolina and Cupertino, California, the firm was launched in 1992. Their services include sales outsourcing.
    Read More

    Industries

  • 26
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Raleigh, NC
    ArenaCX is a HR agency launched in 2020. The small Raleigh, North Carolina-based team offers HR services, call center services, back office outsourcing, customer service outsourcing, and more.
    Read More
  • 27
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Greensboro, NC
    AnswerPhone is a phone answering service. They are in Albany, New York; Dunkirk, New York; Greensboro, North Carolina and Marietta, Georgia and have a midsize team. Their services include voice services and non-voice bpo/back office services. The agency was founded in 1967.
    Read More

    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Huntersville, NC
    Launched in 2010, S & E Group, LLC is a human resources company. They are headquartered in Huntersville, North Carolina; Slocomb, Alabama; Orange Park, Florida and Wichita, Kansas and have a small team. The agency specializes in HR services, non-voice bpo/back office services, and voice services.
    Read More

    Industries

  • 29
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Cary, NC

    Inveniv is a branding company headquartered in Cary, North Carolina. The small team provides branding, CRM consulting and SI, call center services, and ux/ui design and was launched in 2017.

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  • 30
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Raleigh, NC
    MV3 Marketing is a sales outsourcing company established in 2008. Their small team is based in Raleigh, North Carolina. Their services include sales outsourcing, advertising, social media marketing, search engine optimization, and more.
    Read More

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