Top 30 Call Center Services in North Carolina
The Best of May 2024
Looking for a top voice service and call center company in North Carolina?
Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in North Carolina. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best North Carolina Voice Services Providers
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Denver, CO
Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
SupportYourApp is a Support-as-a-Service company founded in 2010 and headquartered in Wilmington, US. SupportYourApp's team of over 2000 professionals provides secure technical, customer support, and CX services to growing companies around the globe.
Industries
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- $1,000+
- 250 - 999 employees
- Orlando, FL
XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
Industries
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1
- Undisclosed
- 50 - 249 employees
- Gastonia, NC
AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses.
Clients
- Robert R. McGill Air Conditioning INC
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2
- $10,000+
- 10 - 49 employees
- Cornelius, NC
Answering service company ProphetLogic was launched in 2017. Their small team is headquartered in Allentown, Pennsylvania and focuses on voice services.
Industries
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Davao City, Philippines
Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.
Industries
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- $1,000+
- 50 - 249 employees
- Chicago, IL
Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.
Industries
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3
- $5,000+
- 10 - 49 employees
- Raleigh, NC
BOS Digital is a Raleigh, N.C.-based digital marketing agency. Their team of 12 was founded in 2016 and focuses on social media marketing, content marketing, and digital strategy.
Clients
- Buhler Group
Industries
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4
- Undisclosed
- 250 - 999 employees
- Greensboro, NC
Anomaly Squared - BPO is a non-voice bpo/back office services and telephone answering service. The midsize Greensboro, North Carolina-based team specializes in non-voice bpo/back office services and voice services. The agency was established in 2011.Read More -
5
- Undisclosed
- 10 - 49 employees
- Raleigh, NC
Lease A Sales Rep is a call center company established in 2003. Based in Raleigh, North Carolina, their small team offers voice services.
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6
- Undisclosed
- 50 - 249 employees
- Asheville, NC
Answering service company Daniels Communications, Inc. Was established in 1955. They are located in Asheville, North Carolina and have a midsize team. Their services include call center services.Read MoreIndustries
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7
- Undisclosed
- 10 - 49 employees
- Raleigh, NC
Infinity Marketing Services is a telephone answering service. The small Raleigh, North Carolina-based team provides call center services, sales outsourcing, public relations, market research, and more. The agency was established in 2012.Read More -
8
- Undisclosed
- 50 - 249 employees
- Raleigh, NC
Based in Raleigh, North Carolina, REVGEN is a call center. The midsize agency was launched in 2014. Their services include call center services.
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9
- Undisclosed
- 2 - 9 employees
- Waxhaw, NC
Heyou.ai is a phone answering service in Waxhaw, North Carolina. The firm offers call center services, customer service outsourcing, sales outsourcing, and ai consulting and has a small team.The firm was launched in 2023.Read More -
10
- Undisclosed
- 10 - 49 employees
- Raleigh, NC
Carbon Design is a Raleigh, North Carolina-based digital strategy company. The small agency was founded in 2017. Their team offers digital strategy, ux/ui design, and sales outsourcing.Read More -
11
- Undisclosed
- 50 - 249 employees
- Weaverville, NC
Epsilon Inc is a cloud consulting & SI company established in 2009. They are headquartered in Weaverville, North Carolina; Greenville, South Carolina and Arlington, Virginia and have a midsize team. Their services include cloud consulting & SI, cybersecurity, IT managed services, and call center services.Read More -
12
- Undisclosed
- 50 - 249 employees
- Greensboro, NC
Founded in 1985, RSVP Communications, Inc is a non-voice bpo/back office services company. The agency focuses on non-voice bpo/back office services, voice services, email marketing, fulfillment, and more and has a midsize team. The agency is located in Greensboro, North Carolina.Read More -
13
- Undisclosed
- 50 - 249 employees
- Raleigh, NC
Inside Global is a midsize Liverpool, United Kingdom-based sales outsourcing company. They offer sales outsourcing, customer service outsourcing, and IT strategy consulting and were launched in 2004.Read More -
14
- $1,000+
- 10 - 49 employees
- Wilmington, NC
Launched in 2018, Megan Killion Consulting is a content marketing company. The small Orlando, Florida-based team provides content marketing, branding, digital strategy, social media marketing, and more.
Clients
- NTM (National Technology Management)
Industries
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15
- $5,000+
- 50 - 249 employees
- Charlotte, NC
Gungho Marketing , an email marketing and sales outsourcing company, is based in , United Kingdom. The firm offers email marketing and sales outsourcing and has a midsize team.The firm was established in 2007.
Industries
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16
- Undisclosed
- 10 - 49 employees
- Charlotte, NC
Stratifyd is an artificial intelligence company established in 2015. The small team provides Artificial Intelligence, voice services, and marketing strategy. The firm is headquartered in Charlotte, North Carolina.Read More -
17
- Undisclosed
- 10 - 49 employees
- Raleigh, NC
Ecomm Pro Media, a SEO company, was founded in 2020. They are in Raleigh, North Carolina and have a small team. Ecomm Pro Media specializes in search engine optimization, pay per click, sales outsourcing, advertising, and more.Read More -
18
- Undisclosed
- 2 - 9 employees
- Greensboro, NC
Based in Greensboro, North Carolina, AACS Call Center is a phone answering service. They focus on voice services and were launched in 2006.Read More -
19
- $50,000+
- 250 - 999 employees
- Salisbury, NC
GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries.
Industries
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20
- $5,000+
- 50 - 249 employees
- Cary, NC
ResponsePoint is a midsize sales outsourcing company. In Cary, North Carolina and Cupertino, California, the firm was launched in 1992. Their services include sales outsourcing.Read MoreIndustries
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21
- Undisclosed
- 50 - 249 employees
- Greensboro, NC
NTT Business Solutions LLC, a HR company, was launched in 2016. The agency focuses on HR services and voice services and has a midsize team.Read More -
22
- Undisclosed
- 50 - 249 employees
- Raleigh, NC
Responsive Technology Partners, an IT managed services company, is located in Milledgeville, Georgia; Metter, Georgia; Raleigh, North Carolina and Hollins, Virginia. The midsize team specializes in IT managed services, voice services, and cybersecurity and was launched in 2007.Read More -
23
- $1,000+
- 2 - 9 employees
- Wilmington, NC
Headquartered in Wilmington, North Carolina, Accu-Call is a small non-voice bpo/back office services and answering service company. The team offers non-voice bpo/back office services and voice services.Read More -
24
- Undisclosed
- 2 - 9 employees
- Raleigh, NC
Sales outsourcing company The Lead Ninjas was founded in 2020. The firm focuses on sales outsourcing, advertising, and social media marketing and has a small team.
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25
- Undisclosed
- 2 - 9 employees
- Raleigh, NC
ArenaCX is a HR agency launched in 2020. The small Raleigh, North Carolina-based team offers HR services, call center services, back office outsourcing, customer service outsourcing, and more.Read More -
26
- $1,000+
- 50 - 249 employees
- Greensboro, NC
AnswerPhone is a phone answering service. They are in Albany, New York; Dunkirk, New York; Greensboro, North Carolina and Marietta, Georgia and have a midsize team. Their services include voice services and non-voice bpo/back office services. The agency was founded in 1967.Read MoreIndustries
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27
- $1,000+
- 10 - 49 employees
- Huntersville, NC
Launched in 2010, S & E Group, LLC is a human resources company. They are headquartered in Huntersville, North Carolina; Slocomb, Alabama; Orange Park, Florida and Wichita, Kansas and have a small team. The agency specializes in HR services, non-voice bpo/back office services, and voice services.Read MoreIndustries
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28
- Undisclosed
- 2 - 9 employees
- Cary, NC
Inveniv is a branding company headquartered in Cary, North Carolina. The small team provides branding, CRM consulting and SI, call center services, and ux/ui design and was launched in 2017.
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29
- Undisclosed
- 2 - 9 employees
- Raleigh, NC
Pig & Rooster, a branding company, is based in Raleigh, North Carolina. They offer branding, search engine optimization, web design, content marketing, and more and were launched in 2017.
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30
- Undisclosed
- 50 - 249 employees
- Charlotte, NC
Answering service Globalfaces Direct was established in 2012. The midsize team offers call center services and financial consulting. The agency is headquartered in Toronto, Canada and Charlotte, North Carolina.
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