The Best Inbound Call Centers Services in LA

Looking for a top inbound call center service in Los Angeles?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Los Angeles. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Los Angeles Inbound Call Centers Services

  • 1

    Ansafone Contact Centers

    Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

    Notable Project

    Ansafone provided customer service representatives for a government subcontractor. The client was happy with the quality of service they provided. 

    "Their agents were always able to accommodate our requests, despite dealing with a rapidly changing environment." – Project Manager, Emergency Service Company

    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Santa Ana, CA
    4.5
    4.5
    1 Clutch review
    Awards

    Inc. 5000 , Excellence in Customer Service 2019 , Customer [email protected] Solutions Top 50 Teleservices Agencies 2010

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  • 2

    Kareo

    Kareo is a cloud-based medical technology platform based in Irvine, Calif., with offices in San Francisco, Las Vegas, Los Angeles, and Costa Rica. Founded in 2004, Kareo's team of 597 employees provides non-voice BPO/back office services and voice services to healthcare and medical related businesses.

    Notable Project

    Kareo was hired by a transportation company to assist with its medical billing needs, specifically the client's 401ks. Kareo's work enables the client to save 23 hours per month, while simultaneously allowing the client to offer for benefits to its employees.

    "Their service is very good." — Administration Manager, Transportation Company

    Former clients
    Capterra
    Software Advice
    C Net
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Los Angeles, CA
    4.0
    4.0
    1 Clutch review
    Awards

    United States Ambulatory EHR Enabling Technology Leadership Award (2018)

  • 3

    Morph

    Founded in 2015, Morph is a call center based in Belgrade, Serbia. They have over 50 employees that work primarily with small businesses based in the United States. They specialize in claims processing, customer service, and data entry.

    Notable Project

    Morph works with a credit card processing company to provide ongoing customer service support. Their work has made the client's workflow more efficient.

    "They perform well and offer their services at an affordable price." – President & CEO, Credit Card Tech Company

    Former clients
    Cross Country Movers
    Merchant Chimp
    InfoNetworks
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Los Angeles, CA
    5.0
    5.0
    4 Clutch reviews
  • 4

    PCN - Professional Communications Network

    PCN - Professional Communications Network is an answering service company from Riverside, Calif. It was founded in 1989 and now has a team of 12 that provides voice services to its clients. 

    Notable Project

    A one-person online marketing company needed somebody to help manage their phone calls. Professional Communications Network now handles screening, answering, and forwarding of calls for the company. The client has noticed how much his clients like Professional Communications Network answering services.

    "They offer a higher level of service to me. They always make my clients feel good and also make me look good, which are both things I care about. I don’t get a lot of calls, but they take really good care of the ones I do get." —Owner, Online Marketing Company

    Former clients
    UCLA Medical Group
    Loma Linda University
    Raincross Medical Group
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Riverside, CA
    5.0
    5.0
    2 Clutch reviews
  • 5

    Exela (formerly SourceHOV)

    SourceHOV is a global transaction processing and enterprise information management company based in Irving, TX, with offices in Detroit, Los Angeles, and San Francisco. Founded in 2011, SourceHOV and its nearly 1,250 employees provide non-voice BPO/back office services and voice services.

    Notable Project

    SourceHOV worked took charge of a business services firm's business processes and operations support. SourceHOV's work saves the client 50-55 hours and $2,500 per month.

    "Communication is their strong suit." —Finance Manager, Business Services Company

    Former clients
    Albany Medical Center
    Healthnet PDM and Capitation
    Concentra
    Catholic Diocese of Austin
    $ $ $ $ $
    equalizer $1,000+
    group10,000+ Employees
    place Los Angeles,
    4.5
    4.5
    1 Clutch review
  • 6

    BillingParadise

    BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.

    Notable Project

    BillingParadise was hired by a health care company to take charge of its medical billing needs so as to allow the client to avoid having to train and learn all of the various codes for it. BillingParadise saves the client 80 hours and 10% in expenses per month.

    "They have a lot more training and they are more efficient. They are the best we have ever worked with." — Director, Health Company

    Former clients
    NextGen Healthcare
    eClinical Works
    Allscripts
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Diamond Bar, CA
    4.4
    4.4
    4 Clutch reviews
    Awards

    HIPAA Certified , Practice Fusion Certified Consultant , AAPC Certified

  • 7

    Vertical Computers

    Vertical Computers is an IT services company based in Chino, Calif. The company, founded in 2014, has a team of around 15 that provides IT managed services, cloud consulting & SI, and voice services to various companies.

    Notable Project

    A men's clothing and footwear brand hired Vertical Computers to set up their IT network in their new warehouse. As part of the engagement, Vertical Computers handled the installation of computers and other IT equipment that would enable the internal teams to focus on the work they need to do. They completed the setup and continues to provide technical support.

    "They do a good job at laying out the tasks that need to be completed. We can leverage them for any type of IT support." - Senior IT Manager, Men's Clothing and Footwear Brand

    Former clients
    Urban Armor Gear
    OluKai
    Jobar International
    Pindler & Pindler
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place Chino, CA
    4.8
    4.8
    8 Clutch reviews
  • 8

    89Bots.com

    89Bots.com is a Messenger marketing automation studio founded in Los Angeles with no more than 10 professionals. They offer conversion optimization, web development, and AI solutions to small and medium-sized companies alike.

    Notable Project

    89Bots.com developed a chatbot system for a financial consulting firm. The firm was looking for a faster alternative to a dedicated support system for their clients. The chatbot system increased the number of closed tickets by 45% in just the first month.

    “We appreciate that the 89bots team shared that information with us - it helped us to create a good system for our business.” - Founder, Financial Consulting Firm

    Former clients
    edTechBase
    Tuborg
    SD-Bank
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Los Angeles, CA
    5.0
    5.0
    2 Clutch reviews
  • 9

    Cenit Inc

    Cenit Inc is a business solutions provider founded in 2014 with more than 50 members. They offer back-office services, voice services, and web development solutions from their office in Karachi, Pakistan. They primarily work with small and medium-sized companies.

    Notable Project

    Cenit Inc provided backend development services for a SaaS provider. The provider had Cenit Inc manage the orders placed through their chatbot. This has reduced the work that the provider’s team has to deal with on a regular basis.

    “Cenit Inc is always on top of it.” - Enterprise Account Manager, SaaS Provider

    Former clients
    TVape
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Santa Ana, CA
    4.5
    4.5
    3 Clutch reviews
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT