Top 60 Inbound Call Centers in Los Angeles

Ansafone provided customer service representatives for a government subcontractor. The client was happy with the quality of service they provided. 

"Their agents were always able to accommodate our requests, despite dealing with a rapidly changing environment." – Project Manager, Emergency Service Company

Kareo was hired by a transportation company to assist with its medical billing needs, specifically the client's 401ks. Kareo's work enables the client to save 23 hours per month, while simultaneously allowing the client to offer for benefits to its employees.

"Their service is very good." — Administration Manager, Transportation Company

A one-person online marketing company needed somebody to help manage their phone calls. Professional Communications Network now handles screening, answering, and forwarding of calls for the company. The client has noticed how much his clients like Professional Communications Network answering services.

"They offer a higher level of service to me. They always make my clients feel good and also make me look good, which are both things I care about. I don’t get a lot of calls, but they take really good care of the ones I do get." —Owner, Online Marketing Company

HiredSupport provides pre- and post-sales customer support for a VPN provider. To familiarize themselves with the provider, they've gone through several training sessions and can now cover common support cases.

"What I found most unique was their passion to really just do better."

BillingParadise was hired by a health care company to take charge of its medical billing needs so as to allow the client to avoid having to train and learn all of the various codes for it. BillingParadise saves the client 80 hours and 10% in expenses per month.

"They have a lot more training and they are more efficient. They are the best we have ever worked with." — Director, Health Company

A men's clothing and footwear brand hired Vertical Computers to set up their IT network in their new warehouse. As part of the engagement, Vertical Computers handled the installation of computers and other IT equipment that would enable the internal teams to focus on the work they need to do. They completed the setup and continues to provide technical support.

"They do a good job at laying out the tasks that need to be completed. We can leverage them for any type of IT support." - Senior IT Manager, Men's Clothing and Footwear Brand

89Bots.com developed a chatbot system for a financial consulting firm. The firm was looking for a faster alternative to a dedicated support system for their clients. The chatbot system increased the number of closed tickets by 45% in just the first month.

“We appreciate that the 89bots team shared that information with us - it helped us to create a good system for our business.” - Founder, Financial Consulting Firm

Answering 365 provided 24/7 coverage of scheduling for a healthcare provider. In addition, they handled reporting, dispatching, rerouting, and other field logistics. The client was able to reduce operational costs by 60% and increase the efficiency of their patient service.

SkyTech Solutions offers turnkey BPO services for a marketing solutions provider. The team is tasked with providing professional inbound customer support services to support the client's campaign.

"I am impressed with the quality of their performance, ease of the process, and their friendly attitude."