The Workforce Pro is a consulting firm based in Los Angeles run by a team of less than 10. Founded in 2016, the company specializes in business consulting, CRM consulting & SI, and other application development. Their business consulting services focus on cost reduction, strategy development, and operational changes, among other topics.
The Workforce Pro worked with a strategic management platform to redesign their Zendesk instance. The goal was to automate using Zendesk, and add customer satisfaction surveys to their programs. The Workforce Pro developed a way to automatically send tickets to clients and automated Zendesk for the platform successfully.
"We appreciated The Workforce Pro’s quality of work, response speed, and thoroughness." - Customer Onboarding Specialist, Strategic Management Platform