The Best BPO Services in SLC

Looking for a top business process outsourcing company in Salt Lake City?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.

To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Salt Lake City. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Salt Lake City BPO Services

  • 1

    AdvancedMD

    AdvancedMD is a business process outsourcing firm for the healthcare industry. Based in South Jordan, Utah, they have  a branch office in Springfield, Mass. The team was founded in 1999 and includes 590 employees. AdvancedMD offers a wide variety of solutions for independent practices. Their services include non-voice BPO, voice call outsourcing, and integration of medical and enterprise software.

    Notable Project

    AdvancedMD provides full-service back office support for a medical clinic in Florida. The services rendered include management of patient records, billing customer support, and business analytics. The client has noted a marked improvement in their practice's efficiency. Advanced MD's contribution is saving hundreds of dollars a month on customer support with strong results.

    "[AdvancedMD] Organizes your life in a simpler way, creating a more comforting work atmosphere, and the best results in less time." — Customer Service Manager, Healthcare Hospitality Clinic

    Former clients
    Lineagen
    Center for Balanced Health
    Greenhill Family Clinic
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place South Jordan, UT
    5.0
    5.0
    1 Clutch review
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  • 2

    Fusion BPO Services

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

    Notable Project

    Fusion BPO provided outbound lead generation and other outsourced services for an IT solution firm to improve its internal operations. Their conducted phone campaigns, market research, customer surveys, and more. Their work bolstered their client's customer retention efforts and growth plan.

    "They save us money and time for our employees and give a wide range of services to provide to customers." — Information Technology Manager, US IT Firm

    $ $ $ $ $
    equalizer $5,000+
    group1,000 - 9,999 Employees
    place Draper, UT
    4.4
    4.4
    7 Clutch reviews
    Awards

    Consumer Magazine MVP Quality Award - Bronze (2016)

  • 3

    NICE inContact

    NICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.

    Notable Project

    NICE inContact provides seasonal call center services for a media company. Their team oversees order processing and handles inbound calls. Their services save the client up to $1000 a month.

    "They are very responsive." — Marketing Director, Media Company

    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Salt Lake City, UT
    3.8
    3.8
    4 Clutch reviews
  • 4

    Squeeze Media

    Squeeze Media is a voice services provider based in Orem, Utah. Their team of over 50 supports businesses of all sizes across a range of industries, such as financial services, health care, and consumer products. Founded in 2009, they also provide non-voice BPO services.

    Notable Project

    Squeeze Media provided lead generation services to a commercial insurance program company. The team focused on retargeting dispositioned leads on a variety of platforms, including email and LinkedIn. Their valuable, impactful services exceeded client expectations.

    "The consultative approach Squeeze Media takes is one of my favorite aspects of working with them." — Managing Partner, Commercial Insurance Program Company

    Former clients
    American Standard
    Optima Tax Relief
    Telarus
    Acronis
    HealPros
    $ $ $ $ $
    equalizer $25,000+
    group50 - 249 Employees
    place Orem, UT
    5.0
    5.0
    1 Clutch review
  • 5

    Davinci Virtual Office Solutions

    Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.

    Notable Project

    Davinci Virtual Office Solutions provided call services for an energy company. They supplied ongoing coverage for approximately 50 calls a day. The client appreciates the company’s efficient working protocol. 

    “They have highly trained staff for the attention of the calls and a good interface.” – President, Energy Company

    Former clients
    Verneccia Lashay Fashion and House
    ShowMyPC
    New York Cornea Consultants
    Hungry Iguana Films
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Salt Lake City, UT
    4.5
    4.5
    20 Clutch reviews
    Awards

    Mountain West Capital Network Utah 100 - 22nd Fastest Growing Company , Utah Business's Fast 50 - 26th Fastest Growing Company (2012)

  • 6

    Vozova

    Vozova is a BPO company based in Washington, Utah and founded in 2012. Their team of more than 50 specializes in voice services for small and mid-market businesses in the fields of financial, educational, and business services.

    Notable Project

    Vozova provided outbound voice solutions for a data solutions company. The company needed assistance with communicating with their customers. Vozova has helped run a campaign for the company for around two years.

    “Their team can make adjustments to make a campaign successful.” - Vice President, Data Solutions Company

    Former clients
    Uber
    Lyft
    Gerber
    $ $ $ $ $
    equalizer $5,000+
    group50 - 249 Employees
    place Lehi, UT
    4.9
    4.9
    5 Clutch reviews
  • 7

    myworkers

    myworkers is an outsourcing company located in Salt Lake City and founded in 2014. They have between 50 and 249 staff experienced with SMM, customer support, digital marketing, inbound and outbound sales, e-commerce, web design and development, and bookkeeping. They work primarily with small and midmarket companies in e-commerce, IT, and media.

    Notable Project

    myworkers built an e-commerce website on Squarespace for a bakery. Their role expanded to provide two virtual assistants: one managed the website while the other worked on marketing and advertising. The e-commerce site doubled the client's revenue within one year.

    “Before we had a website, we simply sold cakes on Instagram which was tough. Now, with the website that Jose built us, we have an easy way to collect payment and attract new clients. It has helped us nearly double our revenue over the past year.” – Co-Founder, Bakery

    Former clients
    UT Cakes
    Hopkins Dentistry
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Salt Lake City, UT
    5.0
    5.0
    2 Clutch reviews
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT