Top 50 User Research Agencies in Sydney
January 2023Looking for a top user research agency in Sydney?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Sydney. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Sydney User Research Companies
-
1
- $10,000+
- 50 - 249 employees
- Sydney, Australia
WEBO Digital, a web design company, is headquartered in Perth, Australia; Melbourne, Australia; Ultimo, Australia and Canberra, Australia. Founded in 2015, the small team specializes in web design, web development, custom software development, and mobile app development.
Clients
- Chamber of Commerce and Industry of Western Australia
- Astris PME
- Coerco
- Chill
Industries
Visit SiteNotable Project
WEBO Digital developed the backend platform of a civil construction consulting firm. They also added an additional field to the client's reporting system.
"I just set out what I wanted on a word document, and they just worked through it."
-
2
- $5,000+
- 2 - 9 employees
- Surry Hills, Australia
Human Digital is a digital strategy firm based in Auckland, New Zealand. Founded in 2018, their team of 7 serves clients in the finance and consumer products sectors. Services include web design and HR services.
Clients
- ABB
- Deloitte
- IAG
Industries
Visit SiteNotable Project
Human Digital developed a website for a software dev company. They designed the site in Webflow, integrated a CRM platform, and conducted SEO optimization.
"They have a modern and fresh approach to design."
-
3
- $10,000+
- 10 - 49 employees
- Sydney, Australia
Lizard Global is a full-stack digital company based in Rotterdam, Netherlands, with an office in Kuala Lumpur, Malaysia. The company, founded in 2012, has a team of more than 20 that provides mobile app development, web development, UX/UI design, and business consulting services to small and larger-sized companies and institutions in the business services, education, financial services, and other industries.
Clients
- Heineken
- Nationale Nederlanden
- KFC
- SKOON
Industries
Visit SiteNotable Project
Lizard Global helps an electric products distributor develop a mobile application. After a kick-off meeting, the team has created a new concept and conducted a workshop to validate digital and prototype ideas.
"They are knowledgeable in their expertise, and their customer service is top-notch."
-
4
- $1,000+
- 10 - 49 employees
- Sydney, Australia
UX Connections is a design agency founded in London in 2013 with fewer than 50 experts. They specialize in UX/UI design, market research, and digital strategy solutions for clients ranging from small firms to large companies.
Clients
- Immediate Media
- Ladbrokes
- ASOS
- News UK
Industries
Visit SiteNotable Project
A global consulting company hired UX Connections to provide UI/UX design. The client gave them the creative freedom to design a clean, modern, and simple interface for their product.
''Collaborating with them was amazing.''
-
5
- $25,000+
- 10 - 49 employees
- Surry Hills, Australia
Bapple is a web design & UX agency based in Chippendale, Australia. The agency, founded in 2006, has a team of less than ten that provides UX/UI design, web design, and branding services to midmarket and small companies.
Clients
- NSW Crime Commission
- Soul Origin
- Multigate
- UNHCR
Industries
Visit SiteNotable Project
Bapple's latest project with the digital agency is incorporating a user-friendly UX to their client's old site. The output also required an online store and functional platform that can collect charity funds.
"They have a LOT of experience in UX development and testing."
-
6
- $10,000+
- 10 - 49 employees
- Alexandria, Australia
Mobile app development company Arcade Dev House was founded in 2010. Their small team is in , China and Sydney, Australia. Arcade Dev House offers mobile app development, web development, mobile & app marketing, and cloud consulting & SI.
Clients
- Lendlease
- Kaspersky Lab
- Westfield
- Betfair
Industries
Visit SiteNotable Project
Arcade Dev House provides development efforts for a construction company. The team is building a tablet-based app that's used for in-tunnel geological mapping and an online database for monitoring purposes.
"Arcade Dev House's design process is a game changer."
-
7
- $10,000+
- 10 - 49 employees
- Potts Point, Australia
Marketing strategy company Toast Creative Pty Ltd was established in 2004. Their small team is in Surry Hills, Australia. Their services include marketing strategy, branding, ux/ui design, and social media marketing.
Clients
- WWF Australia
- Sekisui House Australia
- A2B / Cabcharge
- Aqualand
Industries
Visit SiteNotable Project
Toast / Branding Agency has provided a wildlife organization with branding, communications, and advertising services. They’ve orchestrated digital and traditional media campaigns and shared branding expertise.
“We’ve been satisfied with Toast's results; they’ve typically met or exceeded our expectations.”
-
8
- $10,000+
- 10 - 49 employees
- Brookvale, Australia
Established in 2018, Studio LDN is a small UX design company. Their team provides ux/ui design, product design, digital strategy, and web design. The agency is located in Brookvale, Australia.
Industries
Visit SiteNotable Project
A data services company was looking to rebuild the existing platform they purchased, so they hired Studio LDN to help them develop and design the UX of their web app.
"We trust what they give us because we know how good they actually are."
-
9
- $25,000+
- 2 - 9 employees
- Sydney, Australia
Appomate is a mobile app development company based in Melbourne, Australia. Founded in 2011, it has 4 employees and provides mobile app development and marketing strategy services.
Clients
- Adidas
- Loreal (Matrix & Me)
- CCAA - Smart Concrete
- Axcess Golf
Visit SiteNotable Project
Appomate helped develop a native app for multiple platforms. They workshopped a concept and helped create wireframes before starting development. The team built an MVP and now provides ongoing support.
"The integrity and purpose of Appomate are second to none."
-
10
- $50,000+
- 50 - 249 employees
- Sydney, Australia
Founded in 2016, Appello Software is a software design and development company headquartered in Sydney, Australia. They also have other Austrailian offices in Newcastle, Brisbane and Melbourne, and an additional office in London. Their team of 4 employees specializes in mobile app development, UX/UI design and mobile marketing. They primarily serve consumer products, entertainment and hospitality industries.
Clients
- EY
- WeWork
- BlackRock
- Starbucks
Industries
Visit SiteNotable Project
Appello Software took on the entire design and development of a mobile responsive website, bringing it from its idea stage to life within six weeks.
"I’ve seen their other work with mobile apps, and they really do create amazing software."
-
11
- $10,000+
- 50 - 249 employees
- Sydney, Australia
XAM is a development agency based in Sydney, Australia. Founded in 2014 with around 20 members on their team, the agency specializes in web, mobile app, and custom software development.
Clients
- Telstra
- UGL
- Sydney Water
- Unilever
Industries
Visit SiteNotable Project
Xam completed development for an Android app. In an ongoing process, they incorporate end-user feedback into designs and restructuring.
"Xam’s extensive resources have made the engagement convenient and efficient."
-
12
- $1,000+
- 2 - 9 employees
- Sydney, Australia
Croissant & Baguette, a web development firm, was established in 2019. The small team specializes in web development, mobile app development, web design, ux/ui design, and more. The firm is based in Sydney, Australia.Industries
Visit SiteNotable Project
Croissant & Baguette built out the MVP of a teacher community program. They wanted to launch the first version to capture the data they needed to continue their process.
"Their understanding of what we were trying to achieve was outstanding."
-
13
- $5,000+
- 50 - 249 employees
- Pyrmont, Australia
Advertising company Icon Agency is based in Cremorne, Australia; Deakin, Australia and Pyrmont, Australia. The agency provides advertising, ux/ui design, digital strategy, public relations, and more and is midsize.The agency was launched in 2002.Visit SiteIndustries
-
14
- $25,000+
- 10 - 49 employees
- Waverton, Australia
Sitback Solutions is a small digital strategy and website development firm. Headquartered in Dawes Point, Australia, the firm was founded in 2006. Their services include digital strategy and web development.Visit SiteClients
- NSW Government
- Sydney Opera House
- People's Choice
- Lifeline Australia
Industries
-
15
- $10,000+
- 10 - 49 employees
- Sydney, Australia
We Discover, a product design company, was launched in 2016. They are located in Sydney, Australia and have a small team. Their services include product design, ux/ui design, digital strategy, application management & support, and more.Visit SiteIndustries
-
16
- $25,000+
- 10 - 49 employees
- Surry Hills, Australia
Pollen is an UX agency and web design company. Headquartered in Surry Hills, Australia, their midsize team specializes in ux/ui design and web design. The firm was established in 2007.
Industries
Visit SiteNotable Project
"Everything was delivered on time and within budget."
-
17
- $25,000+
- 250 - 999 employees
- Sydney, Australia
JADE SOFTWARE CORPORATION LIMITED is a user experience design agency. Their midsize team is in Sydney, Australia and Christchurch, New Zealand. The company focuses on ux/ui design, custom software development, application management & support, enterprise app modernization, and more. The company was launched in 1978.
Visit SiteIndustries
-
18
- Undisclosed
- 250 - 999 employees
- Millers Point, Australia
EWave Commerce, a CRM consulting and SI company, was founded in 2009. Their midsize team is based in Millers Point, Australia and Sai Ying Pun, Hong Kong. The firm specializes in CRM consulting and SI, market research, digital strategy, ux/ui design, and more.Visit SiteIndustries
-
19
- $25,000+
- 2 - 9 employees
- Sydney, Australia
Bettermade is a branding company. Launched in 2021, the team provides branding, web design, ux/ui design, advertising, and more. Their small agency is Zetland, Australia-based.Clients
- Ignition© App
- Genbook
- espresso Displays
Industries
Visit SiteNotable Project
A portable monitor startup hired Bettermade.Design to design ads for a paid social media campaign. Using information from the brief, they provided 6–8 design variations that showed the client’s product in use.
“The team was very professional with their deliverables’ presentation.”
-
20
- $10,000+
- 10 - 49 employees
- Barangaroo, Australia
Based in Barangaroo, Australia; Docklands, Australia; Bengaluru, India and London, United Kingdom, Software Co is a custom software development company. The small firm was founded in 2015. Their team focuses on custom software development, mobile app development, ux/ui design, Artificial Intelligence, and more.
Industries
Visit SiteNotable Project
An online marketplace hired Software Co to provide web and mobile app development. Their efforts also include UI/UX design based on their different iterations to come up with the final product.
''Everything is five stars because of the maturity they've brought to the project and the quality of everything.''
-
21
- $25,000+
- 10 - 49 employees
- Mortdale, Australia
The Customer Experience Company is a market research company. Established in 2003, the agency is located in Mortdale, Australia. The small team focuses on market research, ux/ui design, digital strategy, and business consulting.Visit SiteIndustries
-
22
- $10,000+
- 2 - 9 employees
- Sydney, Australia
Blueegg is an user experience agency in Sydney, Australia. The small team offers ux/ui design, product design, web design, and other design and was launched in 2013.Visit SiteIndustries
-
23
- Undisclosed
- 10 - 49 employees
- Surry Hills, Australia
Conduct is a software development firm. Their small team is located in Collingwood, Australia and Surry Hills, Australia and specializes in custom software development, ux/ui design, digital strategy, and IT strategy consulting. The agency was founded in 2008.Visit SiteIndustries
-
24
- Undisclosed
- 50 - 249 employees
- Sydney, Australia
Located in Melbourne, Australia and Sydney, Australia, Pretzel Lab is an user experience design company. Founded in 2021, the midsize team provides ux/ui design, other design, and IT strategy consulting.Visit SiteIndustries
-
25
- $5,000+
- 2 - 9 employees
- Leichhardt, Australia
Founded in 2001, Milk Digital is a small web design company. Their team provides web design, ux/ui design, email marketing, graphic design, and more. The company is in Rosebery, Australia.Visit Site -
26
- $1,000+
- 10 - 49 employees
- Chatswood, Australia
Based in Sydney, Australia, Odessi Group Pty Ltd is a marketing strategy company. The small team offers marketing strategy, search engine optimization, web design, digital strategy, and more. The agency was founded in 2012.Visit Site -
27
- $5,000+
- 10 - 49 employees
- Surry Hills, Australia
Now Digital is a small Melbourne, Australia-based web development company. They offer web development, ux/ui design, digital strategy, IT strategy consulting, and more and were established in 2007.Visit SiteIndustries
-
28
- Undisclosed
- 10 - 49 employees
- Sydney, Australia
Raw Ideas, an app development company, is headquartered in Sydney, Australia. The company provides mobile app development, web development, ux/ui design, and event marketing & planning and has a small team.The company was launched in 2000.Visit Site -
29
- Undisclosed
- 10 - 49 employees
- Surry Hills, Australia
24 Digital is a software development company. They provide custom software development, ux/ui design, digital strategy, business consulting, and more and were established in 2006. Their small team is in Port Melbourne, Australia; Surry Hills, Australia and Kwun Tong, Hong Kong.Visit Site -
30
- $10,000+
- 2 - 9 employees
- Chippendale, Australia
Oakland Studio is a UX/UI design and development studio in Brisbane, Australia. They have a team of around 5 employees and were founded in 2017. Their services include branding, UX/UI design, and product design.
Clients
- XREF
- Halfbrick
- Josephmark
- Muval
Industries
Visit SiteNotable Project
A GPS wearables provider partnered with Oakland Studio to provided mobile app and web design services.
"Transparency is really important in this process and this team has integrity."
