Top 50 User Research Agencies in Melbourne
February 2023Looking for a top user research agency in Melbourne?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Melbourne. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Melbourne User Research Companies
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1
- $50,000+
- 50 - 249 employees
- Chelsea, Australia
XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.
Clients
- News Corp
- Automattic
- Rolling Stone
Industries
Visit SiteNotable Project
XWP has rebuilt the WordPress website from scratch for a financial services company. They’ve migrated the design and features to develop the site again but making it faster, easier to use, and more secure.
“We have a true partnership with them; we work on and solve problems together.”
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2
- $10,000+
- 50 - 249 employees
- Melbourne, Australia
WEBO Digital, a web design company, is headquartered in Perth, Australia; Melbourne, Australia; Ultimo, Australia and Canberra, Australia. Founded in 2015, the small team specializes in web design, web development, custom software development, and mobile app development.
Clients
- Chamber of Commerce and Industry of Western Australia
- Astris PME
- Coerco
- Chill
Industries
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V12 Footwear developed a blog section with a new look and good search functionality for a safety footwear brand's HubSpot website.
"We were impressed with their ability to explain things clearly to those less experienced on the platform."
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3
- $10,000+
- 10 - 49 employees
- South Melbourne, Australia
Mobile app development company Arcade Dev House was founded in 2010. Their small team is in , China and Sydney, Australia. Arcade Dev House offers mobile app development, web development, mobile & app marketing, and cloud consulting & SI.
Clients
- Lendlease
- Kaspersky Lab
- Westfield
- Betfair
Industries
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Arcade Dev House provides development efforts for a construction company. The team is building a tablet-based app that's used for in-tunnel geological mapping and an online database for monitoring purposes.
"Arcade Dev House's design process is a game changer."
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4
- $25,000+
- 2 - 9 employees
- Melbourne, Australia
Appomate is a mobile app development company based in Melbourne, Australia. Founded in 2011, it has 4 employees and provides mobile app development and marketing strategy services.
Clients
- Adidas
- Loreal (Matrix & Me)
- CCAA - Smart Concrete
- Axcess Golf
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Appomate delivered an iOS application for an education service. The team completed initial design work and developed both the front- and backend of the platform. The product is available for download.
"Communication was seamless, and they were always transparent about the progress of the project."
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5
- $50,000+
- 50 - 249 employees
- Melbourne, Australia
Founded in 2016, Appello Software is a software design and development company headquartered in Sydney, Australia. They also have other Austrailian offices in Newcastle, Brisbane and Melbourne, and an additional office in London. Their team of 4 employees specializes in mobile app development, UX/UI design and mobile marketing. They primarily serve consumer products, entertainment and hospitality industries.
Clients
- EY
- WeWork
- BlackRock
- Starbucks
Industries
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Appello Software took on the entire design and development of a mobile responsive website, bringing it from its idea stage to life within six weeks.
"I’ve seen their other work with mobile apps, and they really do create amazing software."
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6
- $25,000+
- 10 - 49 employees
- South Yarra, Australia
DreamWalk is an app development company headquartered in Melbourne, Australia that specializes in application testing, mobile app development, UX/UI design, and web development. Founded in 2009, the company is comprised of fewer than 10 employees. The travel division of a publishing house hired DreamWalk to create an iOS app that allows users to access travel guides at a cheaper cost. The app was successful and was listed as a top 10 app in the Australian iTunes store. "DreamWalk was very accessible and it didn't try to hide anything from us." – Editor, Publishing House Coca-Cola, Melbourne University, Holmesglen Institute, New Mexico Tourism
Industries
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DreamWalk develops a range of iOS apps for a higher education provider. The applications allow students to browse, enroll, and pay for courses, diplomas, and certificates.
“People were happy using the app.”
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7
- $10,000+
- 50 - 249 employees
- Melbourne, Australia
XAM is a development agency based in Sydney, Australia. Founded in 2014 with around 20 members on their team, the agency specializes in web, mobile app, and custom software development.
Clients
- Telstra
- UGL
- Sydney Water
- Unilever
Industries
Visit SiteNotable Project
Xam completed development for an Android app. In an ongoing process, they incorporate end-user feedback into designs and restructuring.
"Xam’s extensive resources have made the engagement convenient and efficient."
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8
- $1,000+
- 2 - 9 employees
- Carlton, Australia
Alyoop is an user experience design agency. The small team is based in Carlton, Australia. Their services include ux/ui design, web design, and product design.
Visit SiteNotable Project
Alyoop has designed the branding, website, and mobile app’s UI/UX for a cryptocurrency platform. They’ve created marketing materials and used Figma, Framer Motion, and Lottie for the web design and animations.
“The quality of their work is excellent for their price.”
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9
- $5,000+
- 50 - 249 employees
- Cremorne, Australia
Advertising company Icon Agency is based in Cremorne, Australia; Deakin, Australia and Pyrmont, Australia. The agency provides advertising, ux/ui design, digital strategy, public relations, and more and is midsize.The agency was launched in 2002.Visit SiteIndustries
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10
- $10,000+
- 10 - 49 employees
- Melbourne, Australia
Exo Digital, an UX agency, is located in Docklands, Australia. The small agency was founded in 2019. Their team specializes in ux/ui design, branding, digital strategy, web design, and more.
Clients
- Streamgear
- ANZ
- AGL
- Detexian
Industries
Visit SiteNotable Project
Exo Digital provided IT consulting and SI services for an IT e-commerce-based startup business. The team created a roadmap of the project that consisted of brainstorming and activities.
"Exo digital had certainly exceeded our expectation, and we already have many more projects in the making with them."
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11
- $25,000+
- 2 - 9 employees
- Melbourne, Australia
Attalla Digital, a mobile app development company, is headquartered in Melbourne, Australia. The company specializes in mobile app development, web development, IT strategy consulting, application management & support, and more and has a small team.The company was established in 2018.
Industries
Visit SiteNotable Project
Attalla Digital built a mobile application for a retail order management company. They helped launch a platform to manage retail stores' inventory and extend this to the warehousing market.
"They provided an easy-to-use interface that blew us away."
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12
- $10,000+
- 10 - 49 employees
- Richmond, Australia
We Discover, a product design company, was launched in 2016. They are located in Sydney, Australia and have a small team. Their services include product design, ux/ui design, digital strategy, application management & support, and more.Visit SiteIndustries
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13
- $5,000+
- 2 - 9 employees
- Melbourne, Australia
Muse is a small Clayton, Australia-based graphic design company. They focus on graphic design, ux/ui design, web design, packaging design, and more and were established in 2017.
Industries
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Muse assists a web and mobile apps developer in designing their products. The team has conducted workshops and feedback sessions with the firm. They've also handled the designs and wireframes of their apps.
"They provide quality work."
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14
- $10,000+
- 10 - 49 employees
- West Melbourne, Australia
Pipelabs is an app and web product development and integration consultancy based in Melbourne, Australia, with an office in Auckland, New Zealand. The consultancy, founded in 2019, has a team of around ten that provides e-commerce development, custom software development, UX/UI design, web development, and mobile app development services to small and larger-sized companies in the e-commerce, financial services, and real estate industries.
Clients
- Tommy Bahama Australia (Shopify eCommerce
- Apparel 21)
- Thirsty Camel Australia ecommerce store (Magento 2
- Drive Yello
Industries
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Pipelabs provides Shopify e-commerce solutions to a wholesale and retail business. The team integrates the site with an ERP system and the head office collaterals such as imagery, products, and more.
"We really feel as if the Pipelabs team is simply an extension of our own team."
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15
- $25,000+
- 10 - 49 employees
- Cremorne, Australia
Relab Studios, an UX design agency, is based in Cremorne, Australia and Geelong, Australia. The small firm was launched in 2013. Their services include ux/ui design, business consulting, web design, web development, and more.
Industries
Visit SiteNotable Project
A PropTech startup hired Relab Studios to design the UI/UX for a mobile app and later a website using InDesign. They worked in a sprint involving user journey review, prototyping, and end-user interviews.
"They found a fine balance between business and design requirements."
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16
- $1,000+
- 10 - 49 employees
- Clarinda, Australia
Mitash Digital is an e-commerce development company launched in 2007. They are in Clarinda, Australia and Jaipur, India and have a small team. The company focuses on e-commerce development, ux/ui design, web design, web development, and more.
Industries
Visit SiteNotable Project
Mitash Digital has developed and now hosts a website for a candle supplier. The first site was in Magento, but was upgraded to an e-commerce site connected to the client's warehouse and accounting systems.
"I've never put in a request that Mitash Digital hasn't been able to execute."
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17
- $25,000+
- 2 - 9 employees
- Melbourne, Australia
RAAK is a creative agency based in Windsor, Australia and has an office in Bendigo, Australia. Their 4 employees offer web design and development, e-commerce development, and digital strategy. Since their 2012 founding, they primarily work with small businesses and in the field of consumer products.
Clients
- Southern Phone
- Generation Clay
- Lettuce & Co
- Modulr
Industries
Visit SiteNotable Project
RAAK built an interactive web-based kitchen builder and e-commerce platform. They provided wireframing, design, development, and implementation, and also designed a range of marketing collateral.
“RAAK is willing to do additional research to ensure that they are providing us with the best options.”
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18
- $10,000+
- 10 - 49 employees
- Docklands, Australia
Based in Barangaroo, Australia; Docklands, Australia; Bengaluru, India and London, United Kingdom, Software Co is a custom software development company. The small firm was founded in 2015. Their team focuses on custom software development, mobile app development, ux/ui design, Artificial Intelligence, and more.
Industries
Visit SiteNotable Project
An online marketplace hired Software Co to provide web and mobile app development. Their efforts also include UI/UX design based on their different iterations to come up with the final product.
''Everything is five stars because of the maturity they've brought to the project and the quality of everything.''
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19
- $10,000+
- 10 - 49 employees
- Cremorne, Australia
Rock Agency is a Cremorne, Australia-based web design company. The agency specializes in web design, web development, ux/ui design, e-commerce development, and more and is small.The agency was launched in 2015.Visit SiteClients
- RMIT Next - Award Winning Website Design & Development
- Cacao - Award Winning Website Design & Development
- Vandenberg Wines - Award Winning Website Design & Development
- Do Not Open This Book - Award Winning Website Design & Development
Industries
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20
- $1,000+
- 10 - 49 employees
- North Melbourne, Australia
Small content marketing company Avion Agency, is in North Melbourne, Australia and San Francisco, California. They offer content marketing, digital strategy, search engine optimization, and ux/ui design and were established in 2009.Visit SiteIndustries
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21
- Undisclosed
- 10 - 49 employees
- Collingwood, Australia
Conduct is a software development firm. Their small team is located in Collingwood, Australia and Surry Hills, Australia and specializes in custom software development, ux/ui design, digital strategy, and IT strategy consulting. The agency was founded in 2008.Visit SiteIndustries
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22
- Undisclosed
- 50 - 249 employees
- Melbourne, Australia
Located in Melbourne, Australia and Sydney, Australia, Pretzel Lab is an user experience design company. Founded in 2021, the midsize team provides ux/ui design, other design, and IT strategy consulting.Visit SiteIndustries
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23
- $100,000+
- 10 - 49 employees
- Melbourne, Australia
UX design agency PENSO is based in Melbourne, Australia and Dubai, United Arab Emirates. The small agency was launched in 2012. Their team provides ux/ui design, digital strategy, business consulting, and marketing strategy.Visit Site -
24
- Undisclosed
- 2 - 9 employees
- Melbourne, Australia
Based in Melbourne, Australia, Weave Web Communications is a small UX design agency. They provide ux/ui design, search engine optimization, and web development and were founded in 2009.Visit Site -
25
- $10,000+
- 10 - 49 employees
- Melbourne, Australia
Launched in 2011, Adaptis GmbH is an user experience design company. They are located in Hanoi, Vietnam; Basel, Switzerland; Melbourne, Australia and Bangkok, Thailand and have a small team. The agency offers ux/ui design, mobile app development, web development, and web design.Visit SiteIndustries
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26
- $10,000+
- 2 - 9 employees
- Melbourne, Australia
Oakland Studio is a UX/UI design and development studio in Brisbane, Australia. They have a team of around 5 employees and were founded in 2017. Their services include branding, UX/UI design, and product design.
Clients
- XREF
- Halfbrick
- Josephmark
- Muval
Industries
Visit SiteNotable Project
A GPS wearables provider partnered with Oakland Studio to provided mobile app and web design services.
"Transparency is really important in this process and this team has integrity."
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27
- $5,000+
- 2 - 9 employees
- Cremorne, Australia
Mindly Studio, an user experience design agency, was established in 2020. The firm specializes in ux/ui design, web design, content marketing, search engine optimization, and more and has a small team. The firm is located in Cremorne, Australia.Visit SiteIndustries
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28
- $10,000+
- 10 - 49 employees
- Hawthorn East, Australia
Founded in 2008, The Data Duck is a software development company. They are located in Hawthorn East, Australia and have a small team. The company focuses on custom software development, ux/ui design, Artificial Intelligence, mobile app development, and more.Visit SiteIndustries
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29
- $5,000+
- 2 - 9 employees
- Braybrook, Australia
Webplace Pty Ltd is a small application management & support company. Founded in 2003, the firm is in Braybrook, Australia. Their team focuses on application management & support, web development, web design, custom software development, and more.Visit SiteIndustries
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30
- $10,000+
- 2 - 9 employees
- Abbotsford, Australia
The Natives is a branding firm. The small Abbotsford, Australia-based agency was launched in 2010. Their team focuses on branding, web design, ux/ui design, content marketing, and more.
Visit SiteIndustries
Most Reviewed User Research Company in Melbourne
Check out an User Research Company in Melbourne with the most new reviews in the past 12 months.
User Research Company
Melbourne
- 11 1 new reviews
- 12 1 new reviews
- 13 1 new reviews
- 14 1 new reviews
- 15 1 new reviews
