Top 100 Usability Testing Companies in Australia

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Top 100 Usability Testing Companies in Australia

December 2022

Looking for a top usability testing agency in Australia?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates. 

Jump to Most Reviewed Companies

List of the Best Australia Usability Testing Services

  • 1
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Chelsea, Australia

    XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.

    Clients

    • Google
    • News Corp
    • Automattic
    • Rolling Stone

    Industries

    Notable Project

    XWP is developing an AMP plugin for use on WordPress. The team also collaborated with the internal staff on project and program management efforts, as well as go-to-market strategies.

    "One of the things that I appreciate the most is their ability to provide really deep technical expertise."

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  • 2
    • Scheduling

      4.6
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Perth, Australia

    WEBO Digital, a web design company, is headquartered in Perth, Australia; Melbourne, Australia; Ultimo, Australia and Canberra, Australia. Founded in 2015, the small team specializes in web design, web development, custom software development, and mobile app development.

    Clients

    • Chamber of Commerce and Industry of Western Australia
    • Astris PME
    • Coerco
    • Chill

    Industries

    Notable Project

    WEBO Digital developed the backend platform of a civil construction consulting firm. They also added an additional field to the client's reporting system.

    "I just set out what I wanted on a word document, and they just worked through it."

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  • 3
    • Scheduling

      0.0
    • Quality

      0.0
    • Cost

      0.0
    • NPS

      0.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Cremorne, Australia
    Advertising company Icon Agency is based in Cremorne, Australia; Deakin, Australia and Pyrmont, Australia. The agency provides advertising, ux/ui design, digital strategy, public relations, and more and is midsize.The agency was launched in 2002.

    Industries

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  • 4
    • $50,000+
    • 50 - 249 employees
    • Sydney, Australia

    Founded in 2016, Appello Software is a software design and development company headquartered in Sydney, Australia. They also have other Austrailian offices in Newcastle, Brisbane and Melbourne, and an additional office in London.  Their team of 4 employees specializes in mobile app development, UX/UI design and mobile marketing. They primarily serve consumer products, entertainment and hospitality industries.

    Clients

    • EY
    • WeWork
    • BlackRock
    • Starbucks

    Industries

    Notable Project

    Appello Software took on the entire design and development of a mobile responsive website, bringing it from its idea stage to life within six weeks.

    "I’ve seen their other work with mobile apps, and they really do create amazing software."

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  • 5
    • $5,000+
    • 2 - 9 employees
    • Surry Hills, Australia

    Human Digital is a digital strategy firm based in Auckland, New Zealand. Founded in 2018, their team of 7 serves clients in the finance and consumer products sectors. Services include web design and HR services.

    Clients

    • ABB
    • Deloitte
    • IAG

    Industries

    Notable Project

    Human Digital is a technology company’s digital marketing partner. They handle all aspects of implementation and advise how to optimize campaigns. They also manage the client’s social media and PPC accounts. 

    "They nurture us, hold our hands when we need explanations, and work hard to hit our targets."

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  • 6
    • $10,000+
    • 10 - 49 employees
    • Potts Point, Australia

    Marketing strategy company Toast Creative Pty Ltd was established in 2004. Their small team is in Surry Hills, Australia. Their services include marketing strategy, branding, ux/ui design, and social media marketing.

    Clients

    • WWF Australia
    • Sekisui House Australia
    • A2B / Cabcharge
    • Aqualand

    Industries

    Notable Project

    Toast / Branding Agency has provided a wildlife organization with branding, communications, and advertising services. They’ve orchestrated digital and traditional media campaigns and shared branding expertise. 

    “We’ve been satisfied with Toast's results; they’ve typically met or exceeded our expectations.”

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  • 7
    • $10,000+
    • 2 - 9 employees
    • Bowen Hills, Australia

    Oakland Studio is a UX/UI design and development studio in Brisbane, Australia. They have a team of around 5 employees and were founded in 2017. Their services include branding, UX/UI design, and product design. 

    Clients

    • XREF
    • Halfbrick
    • Josephmark
    • Muval

    Industries

    Notable Project

    A GPS wearables provider partnered with Oakland Studio to provided mobile app and web design services.

    "Transparency is really important in this process and this team has integrity."

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  • 8
    • Scheduling

      4.6
    • Quality

      4.6
    • Cost

      4.3
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 2 - 9 employees
    • Melbourne, Australia

    Appomate is a mobile app development company based in Melbourne, Australia. Founded in 2011, it has 4 employees and provides mobile app development and marketing strategy services.

    Clients

    • Adidas
    • Loreal (Matrix & Me)
    • CCAA - Smart Concrete
    • Axcess Golf

    Notable Project

    Appomate helped develop a native app for multiple platforms. They workshopped a concept and helped create wireframes before starting development. The team built an MVP and now provides ongoing support.

    "The integrity and purpose of Appomate are second to none."

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  • 9
    • Scheduling

      4.5
    • Quality

      4.7
    • Cost

      5.0
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Brookvale, Australia

    Established in 2018, Studio LDN is a small UX design company. Their team provides ux/ui design, product design, digital strategy, and web design. The agency is located in Brookvale, Australia.

    Industries

    Notable Project

    A data services company was looking to rebuild the existing platform they purchased, so they hired Studio LDN to help them develop and design the UX of their web app.

    "We trust what they give us because we know how good they actually are."

    Visit Site
  • 10
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Surry Hills, Australia

    Bapple is a web design & UX agency based in Chippendale, Australia. The agency, founded in 2006, has a team of less than ten that provides UX/UI design, web design, and branding services to midmarket and small companies. 

    Clients

    • NSW Crime Commission
    • Soul Origin
    • Multigate
    • UNHCR

    Industries

    Notable Project

    Bapple's latest project with the digital agency is incorporating a user-friendly UX to their client's old site. The output also required an online store and functional platform that can collect charity funds.

    "They have a LOT of experience in UX development and testing."

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  • 11
    • $25,000+
    • 10 - 49 employees
    • South Yarra, Australia

    DreamWalk is an app development company headquartered in Melbourne, Australia that specializes in application testing, mobile app development, UX/UI design, and web development. Founded in 2009, the company is comprised of fewer than 10 employees. The travel division of a publishing house hired DreamWalk to create an iOS app that allows users to access travel guides at a cheaper cost.  The app was successful and was listed as a top 10 app in the Australian iTunes store. "DreamWalk was very accessible and it didn't try to hide anything from us." – Editor, Publishing House Coca-Cola, Melbourne University,  Holmesglen Institute, New Mexico Tourism 

    Industries

    Notable Project

    DreamWalk develops a range of iOS apps for a higher education provider. The applications allow students to browse, enroll, and pay for courses, diplomas, and certificates.

    “People were happy using the app.”

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  • 12
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Sydney, Australia

    XAM is a development agency based in Sydney, Australia. Founded in 2014 with around 20 members on their team, the agency specializes in web, mobile app, and custom software development. 

    Clients

    • Telstra
    • UGL
    • Sydney Water
    • Unilever

    Industries

    Notable Project

    Xam completed development for an Android app. In an ongoing process, they incorporate end-user feedback into designs and restructuring.

    "Xam’s extensive resources have made the engagement convenient and efficient."

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  • 13
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 2 - 9 employees
    • Fortitude Valley, Australia

    Vesanique Pty Ltd is a branding agency. They are headquartered in Fortitude Valley, Australia and have a small team that specializes in branding, web development, custom software development, ux/ui design, and more. The agency was established in 2019.

    Clients

    • Queensland University of Technology
    • Bowden's Own
    • Millers Swim School
    • FTI Consulting

    Industries

    Notable Project

    After evaluating the existing branding of a co-working spaces company, Vesanique has created print marketing materials to support their sales efforts, including flyers and brochures for product offerings.

    “Everything they’ve done has been great, and their project management has exceeded expectations.”

    Visit Site
  • 14
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Melbourne,

    Exo Digital, an UX agency, is located in Docklands, Australia. The small agency was founded in 2019. Their team specializes in ux/ui design, branding, digital strategy, web design, and more.

    Clients

    • Streamgear
    • ANZ
    • AGL
    • Detexian

    Industries

    Notable Project

    Exo Digital was hired by a SaaS security platform to provide branding and web design services. They developed the client's brand’s positioning and messaging and designed the site based on the partner's needs.

    "It was great to talk to someone in the same field as me."

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  • 15
    • $25,000+
    • 2 - 9 employees
    • Melbourne, Australia

    Attalla Digital, a mobile app development company, is headquartered in Melbourne, Australia. The company specializes in mobile app development, web development, IT strategy consulting, application management & support, and more and has a small team.The company was established in 2018.

    Industries

    Notable Project

    Attalla Digital built a mobile application for a retail order management company. They helped launch a platform to manage retail stores' inventory and extend this to the warehousing market.

    "They provided an easy-to-use interface that blew us away."

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  • 16
    • $25,000+
    • 10 - 49 employees
    • Waverton,
    Sitback Solutions is a small digital strategy and website development firm. Headquartered in Dawes Point, Australia, the firm was founded in 2006. Their services include digital strategy and web development.

    Clients

    • NSW Government
    • Sydney Opera House
    • People's Choice
    • Lifeline Australia

    Industries

    Visit Site
  • 17
    • Scheduling

      0.0
    • Quality

      0.0
    • Cost

      0.0
    • NPS

      0.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Darlinghurst, Australia
    Solentive is a small custom software development firm. They specialize in custom software development, mobile app development, digital strategy, ux/ui design, and more and were founded in 1993. The firm is in Darlinghurst, Australia; Melbourne, Australia and Brisbane City, Australia.
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  • 18
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 2 - 9 employees
    • Melbourne, Australia

    Muse is a small Clayton, Australia-based graphic design company. They focus on graphic design, ux/ui design, web design, packaging design, and more and were established in 2017.

    Industries

    Notable Project

    Muse assists a web and mobile apps developer in designing their products. The team has conducted workshops and feedback sessions with the firm. They've also handled the designs and wireframes of their apps.

    "They provide quality work."

    Visit Site
  • 19
    • $10,000+
    • 10 - 49 employees
    • Sydney, Australia
    We Discover, a product design company, was launched in 2016. They are located in Sydney, Australia and have a small team. Their services include product design, ux/ui design, digital strategy, application management & support, and more.

    Industries

    Visit Site
  • 20
    • $25,000+
    • 2 - 9 employees
    • Sydney, Australia
    Bettermade is a branding company. Launched in 2021, the team provides branding, web design, ux/ui design, advertising, and more. Their small agency is Zetland, Australia-based.

    Clients

    • Ignition© App
    • Genbook
    • espresso Displays

    Industries

    Notable Project

    A portable monitor startup hired Bettermade.Design to design ads for a paid social media campaign. Using information from the brief, they provided 6–8 design variations that showed the client’s product in use.

    “The team was very professional with their deliverables’ presentation.”

    Visit Site
  • 21
    • $25,000+
    • 10 - 49 employees
    • Cremorne, Australia

    Relab Studios, an UX design agency, is based in Cremorne, Australia and Geelong, Australia. The small firm was launched in 2013. Their services include ux/ui design, business consulting, web design, web development, and more.

    Industries

    Notable Project

    A PropTech startup hired Relab Studios to design the UI/UX for a mobile app and later a website using InDesign. They worked in a sprint involving user journey review, prototyping, and end-user interviews.

    "They found a fine balance between business and design requirements."

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  • 22
    • Scheduling

      0.0
    • Quality

      0.0
    • Cost

      0.0
    • NPS

      0.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Bella Vista, Australia
    Designpluz is a Bella Vista, Australia-based web design company. Founded in 2008, the small team focuses on web design, custom software development, ux/ui design, branding, and more.
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  • 23
    • $25,000+
    • 10 - 49 employees
    • Sydney, Australia

    StepInsight is a custom software development firm. The small team is based in Sydney, Australia and Schaerbeek, Belgium. Their services include custom software development, mobile app development, ux/ui design, BI & big data consulting & SI, and more.

    Clients

    • WWF
    • Crown Resorts
    • United Nations World Food Program
    • Boston Consulting Group

    Industries

    Visit Site
  • 24
    • $5,000+
    • 2 - 9 employees
    • Braybrook, Australia
    Webplace Pty Ltd is a small application management & support company. Founded in 2003, the firm is in Braybrook, Australia. Their team focuses on application management & support, web development, web design, custom software development, and more.

    Industries

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  • 25
    • Scheduling

      5.0
    • Quality

      4.5
    • Cost

      4.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Surry Hills, Australia

    Pollen is an UX agency and web design company. Headquartered in Surry Hills, Australia, their midsize team specializes in ux/ui design and web design. The firm was established in 2007.

    Industries

    Visit Site
  • 26
    • $10,000+
    • 2 - 9 employees
    • Surry Hills, Australia
    Ineni Realtime, an AR/VR development company, is based in Surry Hills, Australia. The small firm was founded in 2013. Their team specializes in AR/VR development and ux/ui design.

    Industries

    Visit Site
  • 27
    • $1,000+
    • 10 - 49 employees
    • Seacombe Heights, Australia

    Paradox Marketing is a digital strategy and social media marketing agency. Headquartered in Adelaide, Australia, their small team focuses on digital strategy and social media marketing. The agency was founded in 2015.

    Industries

    Notable Project

    Paradox Marketing is a healthcare consulting company's long-term partner that helps them with digital marketing efforts. They have helped launch the client's Shopify store and are currently managing it.

    "They've managed to build a team of experts who know how to put things together at a technical level."

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  • 28
    • $5,000+
    • 2 - 9 employees
    • Sydney, Australia
    Established in 2010, Matterhorn Digital is a website development firm. Their small team is in Sydney, Australia; Singapore, Singapore and Christchurch, New Zealand and focuses on web development, ux/ui design, web design, logo, and more.
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  • 29
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Barangaroo, Australia

    Based in Barangaroo, Australia; Docklands, Australia; Bengaluru, India and London, United Kingdom, Software Co is a custom software development company. The small firm was founded in 2015. Their team focuses on custom software development, mobile app development, ux/ui design, Artificial Intelligence, and more.

    Industries

    Notable Project

    An online marketplace hired Software Co to provide web and mobile app development. Their efforts also include UI/UX design based on their different iterations to come up with the final product.

    ''Everything is five stars because of the maturity they've brought to the project and the quality of everything.''

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  • 30
    • Scheduling

      0.0
    • Quality

      0.0
    • Cost

      0.0
    • NPS

      0.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 2 - 9 employees
    • Hobart, Australia
    Neon Jungle, an user experience design agency, is located in Hobart, Australia. The company offers ux/ui design, AR/VR development, branding, mobile app development, and more and has a small team.The company was founded in 2013.
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