Top 100 Usability Testing Companies in Australia
June 2023Looking for a top usability testing agency in Australia?
Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates.
For example, let's say you're looking at Analytics and notice visitors to your website often visit one page only. You may hypothesize that your navigation is not user friendly. You could design and develop an updated navigation, or you could hold user tests to vet your hypothesis and get suggestions for navigation features your users need.
User testing may seem time consuming up-front, but it ultimately saves time and money later. For expert assistance, consider hiring a usability testing company. Usability testing services define test scenarios, identify test subjects, conduct the tests, and compile feedback for you.
To assist you in your search for a partner, we’ve compiled this list of the top usability testing companies in Australia. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Australia Usability Testing Services
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1
- $10,000+
- 50 - 249 employees
- Richmond, Australia
Appetiser was founded in 2016 and is based in Melbourne, Australia. They are a mobile and web app development agency that works primarily with midmarket clients. Their team of over 100 specializes in mobile app development, web development, and UX/UI design.
Clients
- Youfoodz
- MyDeal
- Roamni (Formula 1)
- PointsBet
Industries
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A dating app company has engaged with Appetiser to develop a mobile application. After discussing the concept and direction, they handle the design process, from sketch reviews to wireframes and first screens.
“The team at Appetiser goes above and beyond to make your vision come to life.”
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2
- $10,000+
- 50 - 249 employees
- Perth, Australia
WEBO Digital, a web design company, is headquartered in Perth, Australia; Melbourne, Australia; Ultimo, Australia and Canberra, Australia. Founded in 2015, the small team specializes in web design, web development, custom software development, and mobile app development.
Clients
- Chamber of Commerce and Industry of Western Australia
- Astris PME
- Coerco
- Chill
Industries
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WEBO Digital has built a website for a construction company. The site requires a two-way synchronization between Magento and NetSuite. They've also developed new features and helped launch the e-commerce site.
"I'm impressed with their ability to figure stuff out and make things work."
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3
- $50,000+
- 50 - 249 employees
- Sydney, Australia
Founded in 2016, Appello Software is a software design and development company headquartered in Sydney, Australia. They also have other Austrailian offices in Newcastle, Brisbane and Melbourne, and an additional office in London. Their team of 4 employees specializes in mobile app development, UX/UI design and mobile marketing. They primarily serve consumer products, entertainment and hospitality industries.
Clients
- EY
- WeWork
- BlackRock
- Starbucks
Industries
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Appello Software developed a food ordering app for sports venues. They were in charge of the UI/UX designs, the front- and backend development, and the integration with third-party services and technologies.
“Appello really commits to their client’s projects.”
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4
- $5,000+
- 10 - 49 employees
- Fortitude Valley, Australia
App Gurus is a mobile app development company headquartered in Brisbane, Australia. Founded in 2012 with fewer than 10 employees, they work with companies of all sizes in the hospitality and leisure, automotive, business services, utilities, and education industries. They specialize in web development, custom software development, and mobile app development.
Clients
- Trent Kraus
- Adam Wells
- Jared Fomenko
- Scott Barber
Industries
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A dating platform partners with App Gurus to develop a website and an iOS and Android app based on the client's basic wireframes. They handle wireframe designing, app development, testing, and commissioning.
"The continuing support we have received after the completion of the product has been exceptional."
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5
- $10,000+
- 2 - 9 employees
- North Sydney, Australia
Teko is a web and branding agency with two locations in North Sydney, Australia and North Wyong, Australia. Founded in 2016, the team of about 10 employees provides web design services to small businesses in the e-commerce and business services industries.
Clients
- Renascent ($2bn Projects Delivered), Dragonfly Technologies (Exited), Transport for NSW (Government), Connec (Exited), Oz Hair & Beauty (Leading Hair & Beauty Company) & Many More...
Industries
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Teko developed and designed the Shopify website of a fashion retailer from scratch. They also integrated various social media platforms onto the site.
"They went above and beyond to make sure we were satisfied."
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6
- $1,000+
- 2 - 9 employees
- Sydney, Australia
Struggling to stand out in a noisy market? Unlock your brand's potential with CUT THRU, a brand agency that combines design, messaging, and psychology to achieve outstanding conversion rates.
Industries
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CUT THRU provided branding and marketing services for a staffing agency. The team conducted market research, developed a strategy, designed marketing materials, ran campaigns, and analyzed campaign performance.
"They truly went above and beyond to deliver a high-quality outcome."
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7
- $25,000+
- 10 - 49 employees
- Sydney, Australia
StepInsight is a custom software development firm. The small team is based in Sydney, Australia and Schaerbeek, Belgium. Their services include custom software development, mobile app development, ux/ui design, BI & big data consulting & SI, and more.
Clients
- WWF
- Crown Resorts
- United Nations World Food Program
- Boston Consulting Group
Industries
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A land surveying company has hired StepInsight for their web development services. The team is helping build and design a custom web app. Key technologies being used are Google Cloud and JavaScript.
"We’re impressed with how fast they resolve a problem."
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8
- $10,000+
- 10 - 49 employees
- Surry Hills, Australia
RED ANT is a software development company based in London. Founded in 1996, their team of 42 employees provides AR development, branding, and e-commerce development services.
Clients
- Michelle Bridges 12WBT
- Kimberly Clark Australia & NZ
- Tribe Group
- Managed Platform
Industries
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Red Ant reviewed a menopause center's CRM code, processes, and security.
"The whole project was handled effectively, with constant updates on the progress. The project was delivered on time."
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9
- $10,000+
- 10 - 49 employees
- Potts Point, Australia
Marketing strategy company Toast Creative Pty Ltd was established in 2004. Their small team is in Surry Hills, Australia. Their services include marketing strategy, branding, ux/ui design, and social media marketing.
Clients
- WWF Australia
- Sekisui House Australia
- A2B / Cabcharge
- Aqualand
Industries
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Toast / Branding Agency has provided a wildlife organization with branding, communications, and advertising services. They’ve orchestrated digital and traditional media campaigns and shared branding expertise.
“We’ve been satisfied with Toast's results; they’ve typically met or exceeded our expectations.”
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10
- $10,000+
- 2 - 9 employees
- Bowen Hills, Australia
Oakland Studio is a UX/UI design and development studio in Brisbane, Australia. They have a team of around 5 employees and were founded in 2017. Their services include branding, UX/UI design, and product design.
Clients
- XREF
- Halfbrick
- Josephmark
- Muval
Industries
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A carbon waste management company hired Oakland Studio to provide them with branding services, which included web development, graphic design, maintenance, and SEO strategy.
"We felt like they were one of us and were invested in the success of the project."
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11
- $5,000+
- 2 - 9 employees
- North Sydney, Australia
Human Digital is a digital strategy firm based in Auckland, New Zealand. Founded in 2018, their team of 7 serves clients in the finance and consumer products sectors. Services include web design and HR services.
Clients
- ABB
- Deloitte
- IAG
Industries
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Human Digital developed a website for a software dev company. They designed the site in Webflow, integrated a CRM platform, and conducted SEO optimization.
"They have a modern and fresh approach to design."
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12
- $25,000+
- 10 - 49 employees
- South Yarra, Australia
DreamWalk is an app development company headquartered in Melbourne, Australia that specializes in application testing, mobile app development, UX/UI design, and web development. Founded in 2009, the company is comprised of fewer than 10 employees. The travel division of a publishing house hired DreamWalk to create an iOS app that allows users to access travel guides at a cheaper cost. The app was successful and was listed as a top 10 app in the Australian iTunes store. "DreamWalk was very accessible and it didn't try to hide anything from us." – Editor, Publishing House Coca-Cola, Melbourne University, Holmesglen Institute, New Mexico Tourism
Industries
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DreamWalk rebuilt existing mobile apps for a wedding planning platform. The team provided development, UI/UX designs, and testing services for the iOS and Android apps
"They're clearly passionate about what they do and excel at delivering a quality product."
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13
- $25,000+
- 10 - 49 employees
- Surry Hills, Australia
Bapple is a web design & UX agency based in Chippendale, Australia. The agency, founded in 2006, has a team of less than ten that provides UX/UI design, web design, and branding services to midmarket and small companies.
Clients
- NSW Crime Commission
- Soul Origin
- Multigate
- UNHCR
Industries
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Bapple's latest project with the digital agency is incorporating a user-friendly UX to their client's old site. The output also required an online store and functional platform that can collect charity funds.
"They have a LOT of experience in UX development and testing."
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14
- $25,000+
- 2 - 9 employees
- Melbourne, Australia
Appomate is a mobile app development company based in Melbourne, Australia. Founded in 2011, it has 4 employees and provides mobile app development and marketing strategy services.
Clients
- Adidas
- Loreal (Matrix & Me)
- CCAA - Smart Concrete
- Axcess Golf
Visit SiteNotable Project
Appomate provides mobile application development services for an audio social media platform. They’ve taken on the project, fixed the previous issues, and worked on the code for iOS and Android.
“Appomate is quick and affordable. When we ask them to do something, they do it.”
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15
- $10,000+
- 10 - 49 employees
- Brookvale, Australia
Established in 2018, Studio LDN is a small UX design company. Their team provides ux/ui design, product design, digital strategy, and web design. The agency is located in Brookvale, Australia.
Clients
- QBE Insurance, Mastercard, Sydney Royal Easter Show, Campus Living Villages, Holland America Line, College Of Law, National Property Data, Beachfox, Sydney Showground
Industries
Visit SiteNotable Project
A data services company was looking to rebuild the existing platform they purchased, so they hired Studio LDN to help them develop and design the UX of their web app.
"We trust what they give us because we know how good they actually are."
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16
- $10,000+
- 10 - 49 employees
- Alexandria, Australia
Mobile app development company Arcade Dev House was founded in 2010. Their small team is in , China and Sydney, Australia. Arcade Dev House offers mobile app development, web development, mobile & app marketing, and cloud consulting & SI.
Clients
- Lendlease
- Kaspersky Lab
- Westfield
- Betfair
Industries
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Arcade Dev House provides development efforts for a construction company. The team is building a tablet-based app that's used for in-tunnel geological mapping and an online database for monitoring purposes.
"Arcade Dev House's design process is a game changer."
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17
- $5,000+
- 2 - 9 employees
- Fortitude Valley, Australia
Vesanique Pty Ltd is a branding agency. They are headquartered in Fortitude Valley, Australia and have a small team that specializes in branding, web development, custom software development, ux/ui design, and more. The agency was established in 2019.
Clients
- Queensland University of Technology
- Bowden's Own
- Millers Swim School
- FTI Consulting
Industries
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Vesanique provides ongoing development for a range of end-client projects, from simple maintenance to complex UX systems. They've even moved a brick-and-mortar company to a fully digital e-commerce environment.
"Their personality stands out the most."
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18
- $5,000+
- 2 - 9 employees
- Sydney, Australia
Croissant & Baguette, a web development firm, was established in 2019. The small team specializes in web development, mobile app development, web design, ux/ui design, and more. The firm is based in Sydney, Australia.Industries
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Croissant & Baguette built out the MVP of a teacher community program. They wanted to launch the first version to capture the data they needed to continue their process.
"Their understanding of what we were trying to achieve was outstanding."
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19
- $10,000+
- 50 - 249 employees
- Sydney, Australia
XAM is a development agency based in Sydney, Australia. Founded in 2014 with around 20 members on their team, the agency specializes in web, mobile app, and custom software development.
Clients
- Telstra
- UGL
- Sydney Water
- Unilever
Industries
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Xam completed development for an Android app. In an ongoing process, they incorporate end-user feedback into designs and restructuring.
"Xam’s extensive resources have made the engagement convenient and efficient."
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20
- $5,000+
- 2 - 9 employees
- Melbourne, Australia
Muse is a small Clayton, Australia-based graphic design company. They focus on graphic design, ux/ui design, web design, packaging design, and more and were established in 2017.
Industries
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Muse provided product, branding, and UI/UX design services for a digital web and mobile platform. They helped with user persona development and created prototypes to test user flows and gather user feedback.
"Muse felt like an in-house team."
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21
- $1,000+
- 2 - 9 employees
- Carlton, Australia
Alyoop is an user experience design agency. The small team is based in Carlton, Australia. Their services include ux/ui design, web design, and product design.
Visit SiteNotable Project
Alyoop has designed the branding, website, and mobile app’s UI/UX for a cryptocurrency platform. They’ve created marketing materials and used Figma, Framer Motion, and Lottie for the web design and animations.
“The quality of their work is excellent for their price.”
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22
- $5,000+
- 2 - 9 employees
- Melbourne, Australia
SOCIALFUEL Media is a web design company. Their small team is headquartered in Melbourne, Australia. Their services include web design, conversion optimization, ux/ui design, branding, and more. The firm was launched in 2013.
Industries
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SOCIALFUEL provided software and e-commerce development for a custom neon sign designer. The team also implemented custom design tools to simplify the client's processes and customer engagement approach.
"I always felt I was their priority."
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23
- $5,000+
- 50 - 249 employees
- Cremorne, Australia
Advertising company Icon Agency is based in Cremorne, Australia; Deakin, Australia and Pyrmont, Australia. The agency provides advertising, ux/ui design, digital strategy, public relations, and more and is midsize.The agency was launched in 2002.Visit SiteIndustries
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24
- $25,000+
- 2 - 9 employees
- Melbourne, Australia
Attalla Digital, a mobile app development company, is headquartered in Melbourne, Australia. The company specializes in mobile app development, web development, IT strategy consulting, application management & support, and more and has a small team.The company was established in 2018.
Industries
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Attalla Digital built a mobile application for a retail order management company. They helped launch a platform to manage retail stores' inventory and extend this to the warehousing market.
"They provided an easy-to-use interface that blew us away."
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25
- $25,000+
- 10 - 49 employees
- Surry Hills, Australia
Pollen is an UX agency and web design company. Headquartered in Surry Hills, Australia, their midsize team specializes in ux/ui design and web design. The firm was established in 2007.
Industries
Visit SiteNotable Project
"Everything was delivered on time and within budget."
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26
- $10,000+
- 10 - 49 employees
- Melbourne, Australia
Exo Digital, an UX agency, is located in Docklands, Australia. The small agency was founded in 2019. Their team specializes in ux/ui design, branding, digital strategy, web design, and more.
Clients
- Streamgear
- ANZ
- AGL
- Detexian
Industries
Visit SiteNotable Project
Exo Digital was hired by a SaaS security platform to provide branding and web design services. They developed the client's brand’s positioning and messaging and designed the site based on the partner's needs.
"It was great to talk to someone in the same field as me."
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27
- $1,000+
- 50 - 249 employees
- Frankston, Australia
Web design company Xcratch is in Frankston, Australia. The small firm was established in 2016. Their team provides web design, e-commerce development, web development, mobile app development, and more.
Industries
Visit SiteNotable Project
An e-commerce company hired Xcratch for web development and UI/UX design services. Using Figma for design, they built a cost-effective Magento platform based on the client's needs and requirements.
''Xcratch is very friendly and professional.''
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28
- $10,000+
- 50 - 249 employees
- Barangaroo, Australia
Based in Barangaroo, Australia; Docklands, Australia; Bengaluru, India and London, United Kingdom, Software Co is a custom software development company. The small firm was founded in 2015. Their team focuses on custom software development, mobile app development, ux/ui design, Artificial Intelligence, and more.
Industries
Visit SiteNotable Project
An online marketplace hired Software Co to provide web and mobile app development. Their efforts also include UI/UX design based on their different iterations to come up with the final product.
''Everything is five stars because of the maturity they've brought to the project and the quality of everything.''
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29
- $25,000+
- 10 - 49 employees
- South Yarra, Australia
Techne R&D Holdings Ltd is a mobile app development company, founded in 2017 and based in Hong Kong; Melbourne, Australia' and Shenzhen, China. The team has 17 employees which include UX, UI designers and developers. They work with a range of companies, typically in e-commerce, professional services, and startups.
Clients
- University of Hong Kong
- Rideshare Tax
- Charity Drive Days
- Kubic Transport
Industries
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A pool construction company hired Techne R&D Holdings to develop an app with an easy UI and integrated into their Zendesk support software. The goal was to provide customers with a complete information tool.
"I found most things about the company impressive rather than just one stand out."
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30
- $25,000+
- 10 - 49 employees
- Waverton, Australia
Sitback Solutions is a small digital strategy and website development firm. Headquartered in Dawes Point, Australia, the firm was founded in 2006. Their services include digital strategy and web development.Visit SiteClients
- NSW Government
- Sydney Opera House
- People's Choice
- Lifeline Australia
Industries
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