Top 40 Call Center Services in Sydney
March 2023Looking for a top voice service and call center company in Sydney?
Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Sydney. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Sydney Voice Services Providers
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1
- $1,000+
- 10 - 49 employees
- Sydney, Australia
Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.
Clients
- MyCheck
- Loginn
- Cyber-Duck
Industries
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Aidey provides customer support for a self-help podcast. They have been managing chats and emails for their customers with relevant resolutions based on queries they received from customers.
"Their team quickly understood how our platform worked and now deliver great customer service all around."
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2
- Undisclosed
- 10 - 49 employees
- Pymble, Australia
Salesdeck is a sales outsourcing company established in 2021. Their small team is based in Pymble, Australia. The firm focuses on sales outsourcing, marketing strategy, content marketing, email marketing, and more.
Industries
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An implementation field services company was looking to improve their client acquisition efforts and garner more customers, so they engaged with Salesdeck for sales outsourcing and lead generation.
"They were great from a project management perspective."
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3
- Undisclosed
- 2 - 9 employees
- Queens Park, Australia
Matchboard is a phone answering service located in Sydney, Australia. The small agency was founded in 2012. Their services include voice services, non-voice bpo/back office services, and HR services.Industries
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Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis.
"Without their knowledge, we likely ended up with a bad fit for a supplier."
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4
- $5,000+
- 10 - 49 employees
- Mascot, Australia
Illiicum is a sales outsourcing company. Established in 2018, the company is in Mascot, Australia. The small team offers sales outsourcing, CRM consulting and SI, and call center services.Industries
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Illicium has helped a cybersecurity company with market research in the Asia-Pacific region to identify their value proposition and target users. Now, they provide demand generation and sales representation.
“They dove really deep into a product they didn’t know, which was fantastic. We’re all amazed by the work they’ve done.”
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5
- Undisclosed
- 50 - 249 employees
- Sydney, Australia
Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.
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A digital marketing and consulting agency hired hammerjack to provide business services. The team is tasked with assisting the client's administrative tasks.
"They have a reputation for the high quality of staff and service."
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6
- $25,000+
- 50 - 249 employees
- Manly Vale, Australia
Forrest Marketing Group, a midsize answering service, is located in Manly Vale, Australia. Launched in 2006, the team specializes in voice services.Visit Site -
7
- $10,000+
- 10 - 49 employees
- Chatswood, Australia
Swivot BPO is a voice services company founded in 2019 with a team of over 10 people. Based in Chatswood, Australia, they specialize in voice services, back office services, and freight forwarding. They work primarily with small and medium-sized businesses.
Clients
- MaMa Ka'Z
Industries
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Swivot BPO provided offshore customer service for a food company. After a series of workshops, the team was trained on a series of processes and IT tools.
"The company is young, but has a very good knowledge of what the client needs."
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8
- $5,000+
- 10 - 49 employees
- Sydney, Australia
Launched in 2011, Gen Leads is an answering service company. The agency focuses on voice services, marketing strategy, and direct marketing and has a small team.Visit SiteIndustries
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9
- $1,000+
- 1,000 - 9,999 employees
- Sydney, Australia
8x8 is a telephone answering service. Headquartered in San Jose, California; San Jose, California; New York, New York and Buckinghamshire, United Kingdom, their large team offers voice services. The agency was founded in 1987.Visit SiteIndustries
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10
- $1,000+
- 10 - 49 employees
- Chatswood, Australia
Serviced offices International is an answering service company. They provide call center services and were launched in 1999. Their small team is Chatswood, Australia-based.Visit SiteIndustries
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11
- $10,000+
- 1,000 - 9,999 employees
- Surry Hills, Australia
Unity4 is an answering service company founded in 2000. They are based in Surry Hills, Australia and Bridgnorth, United Kingdom and have a large team. The agency offers call center services, customer service outsourcing, sales outsourcing, marketing strategy, and more.Visit SiteIndustries
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12
- Undisclosed
- 10 - 49 employees
- Frenchs Forest, Australia
Telemarketing Professioanls is a call center based in Dee Why, Australia. Founded in 2010, the small team provides voice services.Industries
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Telemarketing Professionals provided appointment-setting support for an IT services company. They helped with monthly campaigns.
"It was an awesome engagement."
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13
- $1,000+
- 50 - 249 employees
- Surry Hills, Australia
TelemarketingPower.com is a call center company founded in 2001. The midsize Surry Hills, Australia-based team focuses on voice services.Visit SiteIndustries
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14
- $5,000+
- 50 - 249 employees
- Bondi Junction, Australia
SalesPond is a sales outsourcing company. Established in 2011, the agency is headquartered in Bondi Junction, Australia. The midsize team offers sales outsourcing, content marketing, marketing strategy, and social media marketing.Visit SiteIndustries
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15
- $10,000+
- 2 - 9 employees
- Pagewood, Australia
Uplift Sales, a sales outsourcing company, is based in Pagewood, Australia. They specialize in sales outsourcing and were established in 2020.Visit Site -
16
- Undisclosed
- 250 - 999 employees
- Bondi Junction, Australia
Satellite Office is a finance & accounting outsourcing (FAO) company based in Bondi Junction, Australia; San Francisco, California and Taguig, Philippines. Founded in 2013, the midsize team offers finance & accounting outsourcing (FAO), back office outsourcing, customer service outsourcing, sales outsourcing, and more.Visit SiteIndustries
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17
- $5,000+
- 250 - 999 employees
- St Leonards, Australia
IT managed services company BCS Technology International Pty Ltd was launched in 2001. Their midsize team is located in St Leonards, Australia; Makati, Philippines and Gurugram, India. Their services include IT managed services, custom software development, BI & big data consulting & SI, blockchain, and more.Visit SiteIndustries
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18
- $1,000+
- 250 - 999 employees
- North Sydney, Australia
Headquartered in North Sydney, Australia and Seaford, Australia, CDM Direct is a non-voice bpo/back office services and telephone answering service. The agency provides non-voice bpo/back office services and voice services and is midsize.The agency was established in 1991.Visit Site -
19
- $1,000+
- 1,000 - 9,999 employees
- Surry Hills, Australia
Call center service OneContact was established in 2002. Their large team is based in Surry Hills, Australia. OneContact provides voice services and non-voice bpo/back office services.Visit Site -
20
- $5,000+
- 10 - 49 employees
- Surry Hills, Australia
Peritum Business service is a small Surry Hills, Australia-based accounting company. They specialize in accounting, BI & big data consulting & SI, cloud consulting & SI, IT managed services, and more and were founded in 2020.Visit SiteIndustries
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21
- $5,000+
- 2 - 9 employees
- Sydney, Australia
Launched in 2022, Anyworks is a back office outsourcing company. Based in Sydney, Australia, their small team offers back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, and sales outsourcing.Visit Site -
22
- $5,000+
- 50 - 249 employees
- Chester Hill, Australia
Employ Remote Pty. Ltd. Is a midsize Chester Hill, Australia-based non-voice bpo/back office services company. Their services include non-voice bpo/back office services, voice services, custom software development, ux/ui design, and more.Visit SiteIndustries
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23
- $1,000+
- 10 - 49 employees
- Lane Cove West, Australia
Your Phones Covered is a small non-voice bpo/back office services and call center company. Founded in 2010, the company is in Lane Cove West, Australia. Their team provides non-voice bpo/back office services and voice services.Visit Site -
24
- Undisclosed
- 50 - 249 employees
- Sydney, Australia
Software development company Bluebirdz is in Sydney, Australia. The midsize team offers custom software development, mobile app development, voice services, ux/ui design, and more and was launched in 2016.Visit SiteIndustries
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25
- $1,000+
- 2 - 9 employees
- Miranda, Australia
Direct marketing company B2BLEADS.COM is headquartered in Miranda, Australia and Brisbane City, Australia. The small firm was established in 2018. Their team offers direct marketing, market research, sales outsourcing, other marketing, and more.Visit SiteIndustries
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26
- $10,000+
- 2 - 9 employees
- Bondi Junction, Australia
UGrow is a business consulting company established in 2022. They are in Bondi Junction, Australia and have a small team. Their services include business consulting, HR services, corporate training, call center services, and more.Visit Site -
27
- $1,000+
- 50 - 249 employees
- Sydney, Australia
Tactical Business Services -Global is a call center. Their midsize team is headquartered in Pasig, Philippines and Sydney, Australia. The company offers voice services, non-voice bpo/back office services, HR services, and transcription. The company was founded in 2004.Visit Site -
28
- Undisclosed
- 10 - 49 employees
- Belmore, Australia
Small non-voice bpo/back office services company Smart Offshore Solutions, is headquartered in Belmore, Australia. Established in 2016, the team focuses on voice services, non-voice bpo/back office services, accounting, and graphic design.Visit Site -
29
- $1,000+
- 2 - 9 employees
- Smeaton Grange, Australia
Turn Key Receptionist is a voice services agency located in Smeaton Grange, Australia. Founded in 2016, they have approximately 5 employees who focus on small business clients. They provide voice services.
Clients
- H3C Plus
Industries
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Turn Key Receptionist provided virtual receptionist services for a digital door lock company. Their work included inbound calls and some outbound calls following a script.
“Customers would always comment on how friendly they were.”
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30
- Undisclosed
- 50 - 249 employees
- Campbelltown, Australia
AR Data is a big data analytics company launched in 2020. The firm focuses on BI & big data consulting & SI, non-voice bpo/back office services, voice services, translation, and more and has a midsize team. The firm is in Campbelltown, Australia and Lenah Valley, Australia.Visit SiteIndustries
