Top 10 Phone Answering Services in Phoenix

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Top 10 Phone Answering Services in Phoenix

August 2022

Looking for a top answering service in Phoenix?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

List of the Best Phoenix Answering Services

  • 1
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Phoenix, AZ

    Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.

    Clients

    • Whitehardt
    • Skupin Law Group
    • Triple A Plumbing & Jetting
    • Baselayer

    Industries

    Notable Project

    Nexa provided virtual assistant services for an advertising agency. The team processed incoming calls for both local and national campaigns. They were responsible for intake services and lead generation as well. 

    "They are competent, confident, and compassionate for each call." – CFO, Advertising Agency

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  • 2
    • Undisclosed
    • 10 - 49 employees
    • Scottsdale, AZ

    Back Office Betties is a virtual receptionist agency based n Scottsdale, Ariz. Founded in 2014, this company has 13 employees. Services provided by Back Office Betties are focused on voice services and receptionist work for legal firms and small businesses.

    Clients

    • Various Law Firms

    Industries

    Notable Project

    Back Office Betties provides ongoing call center services for a law firm. They take messages from callers, as well as conducting warm transfers, providing information to prospective clients, and scheduling follow-up calls. The law firm has continued working with Back Office Betties for several years due to the quality of their work.

    "Back Office Betties is the face of my company: they’re the first people that a new client talks to. People think their team is a receptionist in my office. I’ve never had an issue where someone didn’t end up hiring me because of their communication with the Back Office Betties team." - Attorney, Law Firm

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  • 3
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Tempe, AZ

    Calibrus is a customer management contact center headquartered in Tempe, Ariz. Founded in 2013, they have about 40 employees that have clients in the business services, consumers products, financial service, healthcare, and retail industries. Their solutions include third-party verification, outbound lead generation, and hosted call recording.

    Industries

    Notable Project

    Calibrus provides customer verification services for a mid-market business in Florida to increase their contact with their customers. Their' level of service impressed the client and saves their business around $2,000 monthly on labor and administrative costs.

    "I think their service is of good quality. The calls are well received and there are no complications." — Customer Service, Mid-size Firm

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  • 4
    • Scheduling

      4.8
    • Quality

      4.2
    • Cost

      3.2
    • NPS

      4.1
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Phoenix, AZ

    ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

    Clients

    • FlatFeeLandlord
    • The Spencer Law Firm
    • Kaye Stern Properties

    Industries

    Notable Project

    ReceptionHQ provides answering services for a retail organization in the United States. The client wanted a robust set of tools to enable call direction and processing after an initial greeting, and ReceptionHQ exceeded their standard. Their performance helped the client resolve service issues in a quicker and more efficient manner.

    "It has performed every duty exactly as we needed it to. It is a modern tool for helping business calling needs." — Administrative Director, Retail Firm

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  • 5
    • $10,000+
    • 1,000 - 9,999 employees
    • Phoenix, AZ

    Bill Gosling Outsourcing is a call center headquartered in Newmarket, Canada with offices in Manila, Philippines, Glasgow, United Kingdom, and Phoenix. Since 1955, their team of 500+ has been specializing in non-voice and voice services. Bill Gosling Outsourcing works with clients in various industries such as business & financial services. 

    Clients

    • Canada's Best Managed Companies
    • Green Apple Award Winner

    Industries

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  • 6
    • $1,000+
    • 250 - 999 employees
    • Phoenix, AZ

    Gatestone & Co. Is a telephone answering service. Their midsize team is based in Toronto, Canada; Phoenix, Arizona; Quezon City, Philippines and Scarborough, Canada and focuses on voice services. The firm was launched in 1978.

    Industries

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  • 7
    • Undisclosed
    • 250 - 999 employees
    • Mesa, AZ

    Call center service Bloom Insurance Agency was established in 2007. The firm focuses on voice services and has a midsize team. The firm is based in Mesa, Arizona.

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  • 8
    • $1,000+
    • 50 - 249 employees
    • Scottsdale, AZ

    Launched in 2000, liveops is an answering service company. The firm provides voice services and has a midsize team. The firm is in Scottsdale, Arizona; Atlanta, ; , and , .

    Industries

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  • 9
    • Undisclosed
    • 1,000 - 9,999 employees
    • Phoenix, AZ

    Imagenet LLC is a Tampa, Florida-based non-voice bpo/back office services and phone answering service. They offer non-voice bpo/back office services and voice services and were established in 2000.

    Industries

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  • 10
    • Undisclosed
    • 50 - 249 employees
    • Mesa, AZ

    Midsize call center service Client Focus LLC, is located in Mesa, Arizona. Founded in 2003, the team specializes in voice services.

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  • 11

    Worked with Metro Accounting and Professional Services, LLC?

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    • Undisclosed
    • 2 - 9 employees
    • Goodyear, AZ
    Accounting company Metro Accounting and Professional Services, LLC is in Goodyear, Arizona. They offer accounting, business consulting, graphic design, call center services, and more and were launched in 2015.
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  • 12
    • Undisclosed
    • 10 - 49 employees
    • Gilbert, AZ

    Platinum IP, LLC is a telephone answering service. They are in Gilbert, Arizona and have a small team. Their team specializes in voice services, HR services, custom software development, and graphic design.

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