YUX is an African research and design company based in Dakar, Senegal, with an office in Abidjan, Ivory Coast. The company, founded in 2016, has a team of more than 30 that provides UX/UI design, application management & support, IT strategy consulting, and corporate training services to enterprise and smaller-sized companies and organizations in the telecommunications, financial services, nonprofit, and health care & medical industries.
A mobile app developer hired YUX Design to redesign and optimized the UX of a food delivery app that they collaborated on before. This app wasn't successful when it was first launched, so the developer conducted user surveys and talked with users to find the root of the problem. YUX Design formulated the improvements based on these surveys and implemented them on the app.The improved app received better feedback from users, especially about the smooth UX/UI.
"This engagement taught us to approach development from the users’ perspective." - CEO, Mobile App Developer