Looking for a top UX strategy firm in London?

If you don't have a UX strategy, consider hiring a UX agency to help you create one. UX strategies guide decision making at small and large companies – from deciding what products to design and develop, to what features to add, to what to prioritize for continuous improvement.

Hiring a UX strategy company helps you define the guidelines for product design and development decision making long term. Look for a user experience agency that offers UX strategy services to help you define your goals for building great user experiences across your products.

To assist you in your search for a partner, we’ve compiled this list of the top UX strategy agencies in London. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best London UX Strategy Experts

  • 1
    $25,000+
    10 - 49 Employees
    London United Kingdom

    Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.

    Clients
    SAP
    Oracle
    Facebook
    Fiserv
    Industries
    Notable Project

    Momentum worked with a large CX product company to develop UX designs and strategies that increased user engagement. They worked with their EVP of product management to understand the customer needs and delivered quick design prototypes within weeks. Momentum delivered high-quality ideas and responded with a quality product prototype.

    "They were highly responsive and delivered against a tight deadline." – EVP of Product Management, CX Company

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  • 2
    $25,000+
    2 - 9 Employees
    London United Kingdom

    Super User Studio is a design consultancy headquartered in London, with an office in Bath, United Kingdom. Since 2008, their small team of 9 has been specializing in UX/UI design for mainly enterprise-level clients. They primarily serve clients in the business services and financial services industries. 

    Clients
    OLM Group
    Alstom
    CEB
    Apteco
    Industries
    Notable Project

    Super User Studio designed a new frontend for an online benefits software company. The project heavily focused on the software's UI and they developed personas, created wireframes, and user flows to design the product. The changes they produced to the client's UX produced increased engagement from its users. 

    "We’ve got evidence more that employees are completing our key user journeys as a result of the changes they've suggested. We’re delighted with their work." – Product Manager, Online Benefits Software Company

  • 3
    $25,000+
    10 - 49 Employees
    London United Kingdom

    Lighthouse is a specialist UX and UI design agency, founded in London but now working together from all over the globe.
    Founded in 2008, the Lighthouse team use cutting edge design, collaboration and experience to solve the most complex problems. Lighthouse partner with both well-established enterprise businesses seeking to inject life into under-performing applications, and funded startups ready to progress their product. These are typically headed up by seasoned founders who love the process as well as the outcome.

    Clients
    Total
    John Lewis
    PayPoint
    Investec
    Notable Project

    Lighthouse was hired by an educational resource company to rebuild their platform. They re-imagined the client's product, conducted customer research, designed the UI/UX, and supported the implementation. The outcome was well-received by the internal staff and customers alike.

    I would recommend Lighthouse without hesitation." - Director of Technology

     

  • 4
    $25,000+
    50 - 249 Employees
    London United Kingdom

    Thoughtbot is a web and mobile app development company based in Boston, MA with offices in Austin, San Francisco, New York, Raleigh, Washington D.C, and London. Since 2003, this 50+ team has delivered empowering digital solutions to enterprise-level and small companies alike.

    Clients
    LOLA
    LevelUp
    Tile
    Code Climate
    Industries
    Notable Project

    Thoughtbot’s team helped the client develop a custom software solution aimed at enhancing consumer advocacy. With deliverables mostly on the back-end, the client valued the estimable coding skills, rapid completion time, and commitment to quality.

    “They provide a consistent level of service that I haven’t seen from agencies or even our in-house team. Their engineering standards, development standards, and the way that they have that consistently through their team is very impressive.” – Head of Product, Consumer Interest Nonprofit

  • 5
    $25,000+
    10 - 49 Employees
    London United Kingdom

    Imaginary Cloud is a software development and UX/UI design company that helped companies of all sizes design, build, launch and scale web and mobile applications for over 10 years. Following an Agile approach, their multidisciplinary team of fewer than 50 are committed to developing digital products and services from scratch or assist clients' teams remotely. Their clients come from a variety of industries, including IT, financial services, and business services. 

    Clients
    Nokia
    Sage
    Ernst & Young
    BNP Paribas
    Industries
    Notable Project

    Imaginary Cloud worked on custom software development for an enterprise software platform. Using Angular and Node.js and working from designs, their team built the product with a configurable frontend. They continued to provide support and the client was very pleased with the team’s work.

    “Imaginary Cloud created the entire architecture for our app and designed it for large user populations. The platform helped us grow significantly, which led us to win millions of pounds worth of contracts. Their team is intrinsic to our success.” – Strategy Director, Enterprise Software Platform

  • 6
    $50,000+
    50 - 249 Employees
    London United Kingdom

    Novoda is a digital-product agency based in London, England, that was established in 2008. Their team of 71 employees provides mobile app development, UX/UI design, enterprise app modernization, digital strategy, and AR/VR development services.

    Clients
    News UK
    SoundCloud
    Tesco
    The Times
    Industries
    Notable Project

    Novoda configured a desktop application and built an Android prototype for a system-optimization software company. Their team coded the main functionalities and inserted an in-app purchasing feature. The app gained over 50 million downloads and a 4.4-star rating on the Google Play Store.

    "Last December, monthly revenue for CCleaner was about $100,000. I attributed these metrics to the freemium model and Novoda’s collaborative efforts." – Head of Product, System Optimization Company

  • 7
    $5,000+
    10 - 49 Employees
    London United Kingdom

    Based in London, UK, Creative Navy's team of about 10 employees focuses entirely on UX/UI design. This agency works across a broad spectrum of industries, partnering with startups as well as established brands on mobile apps (iOS, Android, etc.), web and native apps (macOS, embedded, devices), and other projects.

    Clients
    Jaguar
    Philips
    University of Sydney
    World Customs Organization
    Industries
    Notable Project

    Creative Navy worked with a machine intelligence startup to create the interaction between people and the AI component of a car. The project was a challenge because the AI component had to function as a personal assistant. Creative Navy's product impressed both the startup and its customers.

    "[I liked Creative Navy's] attitude. They are right on the spot. They also have a kind of intuition; they know what a customer needs, and they seem to provide it." - CTO, IT/Tech Startup

  • 8
    $25,000+
    50 - 249 Employees
    London United Kingdom

    Mobile app development company Tapptitude has offices in Romania, the US, and London. The team of 40+ employees specializes in iOS and Android app development and offers UX/UI design, IT strategy consulting, and web development. Founded in 2013, Tapptitude mainly works with small businesses and startups in the real estate, automotive, and arts and entertainment industries.

    Clients
    Honda
    Vias Wine
    SmartDreamers
    Dine Market
    Industries
    Notable Project

    Tapptitude developed an app prototype for a food ordering company. They executed the food ordering company’s vision perfectly and were retained to develop the full product. Some app features Tapptitude developed included platform signup, payment systems, and restaurant menu integration.

    “The proof that I’ve been happy with Tapptitude is that we’ve continued working long-term, even though I’ve had the option to use in-house developers. I felt that the communication was great and, most importantly, the quality Tapptitude provides is amazing, as is the communication.” – CEO, Food Ordering App

  • 9
    $25,000+
    10 - 49 Employees
    Sarratt United Kingdom

    Clock Limited is a digital design and build company. Founded in 1997, the company is headquartered in Kings Langley, United Kingdom. They have a team of around 35 employees who focus on custom software, web, and mobile app development.

    Clients
    International Tennis Federation
    Wall Street Journal
    Leicester Tigers
    The Sun
    Industries
    Notable Project

    Clock Limited redesigned a website for a news and media outlet. The team also built a custom CMS for the client. The site forms the foundation of the internal team's business.

    "The CMS is fantastic and they have been very receptive to our ideas, no matter how big or small." – Site Editor, News Outlet

  • 10
    $50,000+
    50 - 249 Employees
    Hertford United Kingdom

    Zoocha is a web development firm founded in 2009 and headquartered in Hertford, in the U.K. The firm has other locations in Valencia, Spain; Balneário Camboriú, Brazil; and New York, N.Y. Zoocha has about 30 employees. 

    Clients
    UNICEF
    British Tourist Authority
    Clarion Events
    Engerati
    Industries
    Notable Project

    Zoocha created a web application for a UK oil and gas energy network. Using Drupal extensions and PHP scripting, Zoocha made an interactive platform for tracking and storing information. The client was impressed with Zoocha's work.

    "The refresh that we did with Zoocha Ltd has increased business value by three times, and in some areas, it’s about six times. We haven’t had any bugs or crashes." - CEO, UK Energy Service Firm

  • 11
    $5,000+
    2 - 9 Employees
    London United Kingdom

    The Design Laboratory is a London-based design studio. Their team of fewer than 10 was founded in 2017 and serves businesses of all sizes across a range of industries. Design services include UX/UI, logo, web, graphic, and product and packaging.

    Clients
    Animal Spirits
    TwoTribes
    Solar Polar
    Industries
    Notable Project

    The Design Laboratory provided packaging design and branding for a spirits company. The team delivered a range of branded promotional materials. Internal stakeholders were impressed with the team's vision, creativity, and talent.

    "I always had a chance to choose the way we went, and they offered alternatives and we followed one of those — and then more alternatives. It’s been a long time and I am more than happy." — CEO, Spirits Company

  • 12
    $50,000+
    10 - 49 Employees
    London United Kingdom

    Chelsea Apps is a software company based in London, with offices in Chicago and Bournemouth, England. Since 2010, their team of less than 50 has provided mobile app development, UX/UI design, and web development assistance to mid-market firms as well as other clients such as startups and enterprises. They have experience working in industries such as consumer products, retail, and business services.

    Clients
    Transport for London
    Ladbrokes
    Vanquis
    Industries
    Notable Project

    Chelsea Apps built an SDK for a customer feedback corporation. The SDK was to be inserted in customers' own mobile applications for better testing. It needed to be easy-to-understand for development teams to work with easily. Chelsea Apps made an SDK that was compatible for both Android and iOS.

    "We're in the early days, but we've had 3 clients sign up to use the SDK and 2 of those clients are releasing updates to there own apps in the next month, so we're excited to see the user feedback, but the developer feedback so far has been great." - CTO, Customer Feedback Co.

  • 13
    $50,000+
    10 - 49 Employees
    Reigate United Kingdom

    Sonin is a mobile app development agency based in Reigate, England, and was founded in 2008. Their team of 28 employees specializes in mobile app development, web development, and UX/UI design.

    Clients
    Tatlin
    Redzone
    Elanco
    Industries
    Notable Project

    Sonin built an app and website for a custom afterlife messages service. They developed the app to be very user friendly, with the ability to upload photos and letters, and to merge audio, video, images, and text. The client was happy with the finished app, and said that it was simple and intuitive. 

    “Their technical competency was the most impressive thing. Some of the features we wanted in the app were quite complex.” – Operations Director, Custom Afterlife Messages Service
     

  • 14
    $100,000+
    50 - 249 Employees
    London United Kingdom

    Founded in 2009, Mubaloo is a mobile app developer and IT strategy consultancy based in London. Also working from their Bristol office, this award-winning team of 50+ creates digital solutions for both enterprises and smaller companies.

    Clients
    Aviva
    Bang & Olufsen
    RAC
    Unipart
    Industries
    Notable Project

    Offering both a strategic perspective and development skill set, Mubaloo developed a native iOS and Android app to facilitate exchanges between investment managers and investors. The project was successfully completed on time and on-budget and convinced the client to retain Mubaloo as a digital consultant.

    "Mubaloo was refreshing to have for this initiative; their insight, approach, and knowledge was invaluable." – Solutions Director, Investment Firm

  • 15
    $10,000+
    2 - 9 Employees
    London United Kingdom

    Lemonat is a digital product design agency that was founded in 2012. Their 9-person team is headquartered in London with offices in Istanbul. They offer UX/UI design, web design, and digital strategy services to midmarket companies in the spaces of financial services, arts and entertainment, and e-commerce.

    Clients
    Turkcell
    Fizy
    Vendigo
    Industries
    Notable Project

    Lemonat created a petition website that addressed air pollution for a major environmental NGO. They developed a site strategy, a social media package, and analytics tools to grow and track engagement. The client achieved 54,000 signups despite the global coronavirus disruption, a success for them.

    "With the help of Lemonat's great job we couldn't miss our deadlines." – Engagement Campaigner, Environmental NGO

  • 16
    $10,000+
    50 - 249 Employees
    London United Kingdom

    Studio Graphene is a 90+ employee interdisciplinary team of strategists, designers, developers, and product managers. Studio Graphene is headquartered in London with studios in New Delhi, Lisbon, and Geneva. They collaborate with clients — from startups to established businesses — to define the details and specifications of projects, including custom software development, mobile app development, and UX/UI design.

    Clients
    Coca-Cola
    Huckletree
    Nesta
    Mars
    Industries
    Notable Project

    Studio Graphene developed an Android-based application for an IoT startup based in Dubai. The client wanted to build a physical kiosk for customer feedback in the retail sector, and needed digital support due to their smaller staff. Studio Graphene started by building a simple application that included form-based pages and interactive feedback gathering, and expanded into developing a custom CMS and marketing support for the product. The interface won 4 product design awards for the client.

    "We’ve won four different product design awards for the interface, graphic design, and animations. They integrate well with all of our teams and consistently produce high-quality materials." — Founder, IoT Startup

  • 17
    $25,000+
    50 - 249 Employees
    London United Kingdom

    Box UK is an enterprise software development company based in Cardiff, UK, with an office in London. The company, founded in 1998, has more than 50 employees who provide, among others, custom software development, web development, and enterprise app modernization services to various businesses. 

    Clients
    OKdo.com
    RS Components
    ateb
    BMJ Best Practice
    Industries
    Notable Project

    Box UK was hired by an Employee Benefits Service to oversee and advise on the Service's new e-commerce platform. But their service was expanded to include the development of the platform, rewriting some parts in Symfony from the original CakePHP. The client was so satisfied with the work that Box UK is still onboard to supply new features on the platform as needed. 

    "Box UK has a very modern, agile approach and is good at looking at new methods of working." - Project Manager, Employee Benefits Service 

  • 18
    $10,000+
    10 - 49 Employees
    London United Kingdom

    Catch is a digital experience agency founded in 2007. Based in London, United Kingdom, they also have an office in Madrid, Spain, and a team of over 30 employees. They specialize in web development, UX/UI design, and content marketing. 

    Clients
    Worldpay
    SES
    Thomas Cook Airlines
    Notable Project

    Catch helped an international conservation charity with multiple projects. First, they rebuilt a Drupal E-commerce website and built the CMS for the organization. In addition, the team manages the integration with ticketing and the CRM. Finally, they also worked on developing two applications. The company's website work resulted in increases in the number of users on the site and views.  

    "We’ve seen a positive impact on the site and how people have used it. We’ve had increases in users, conversion rates, page views, and so on." – Head of Digital Services, International Conservation Charity 

  • 19
    $10,000+
    2 - 9 Employees
    London United Kingdom

    Browser London is a digital product agency based in London, United Kingdom. This company has 11 employees and was founded in 2008. Services offered by Browser London include UI/UX design, web design, and custom software development for companies of all sizes.

    Clients
    Gov.uk
    Mayor of London
    Lightning API
    Industries
    Notable Project

    Browser London provides ongoing development work and UX design with a creative agency. Their work involves JavaScript coding, UI/UX design, and additional aspects of technical development.

    "They’re a knowledgeable team. Using their modern, forward-thinking outlook, they delivered a beautiful product. They’re experienced and dedicated, allowing them to ensure that the project is spot-on." Strategy Director, Creative Agency

  • 20
    $10,000+
    10 - 49 Employees
    London United Kingdom

    SO technology is a design & technology company based in Cranfield, U.K., with an office in London. The company, founded in 2007, has a team of around ten that provides e-commerce development, web development, custom software development, digital strategy, mobile app development, UX/UI design, and web design services. SO technology serves small and mid-market companies in the e-commerce, business services, energy & natural resources, retail, and education industries.

    Clients
    bakerdays
    House of Hackney
    Tom Dixon
    Bernhardt Furniture
    Industries
    Notable Project

    An education app provider hired SO technology to develop a math teaching app. As part of the engagement, SO technology designed the app's architecture, outlined rudimentary designs, developed the database and back end, built an admin site, and built a game for the platform. The platform was completed and became popular among children, parents, and teachers. SO technology continues to provide technical support.

    "They’re very versatile. I know that I can ask them to handle a bunch of different tasks, and they will be able to manage it." - Owner & Director, Education App Provider

  • 21
    $50,000+
    50 - 249 Employees
    London United Kingdom

    ustwo is a digital design studio based in London with around 250 employees. Since its start in 2004, the team has provided web design and development, e-commerce development, mobile development, and UX/UI design services for large companies in a variety of industries.  

    Clients
    Ford
    Google
    Lush
    NBC
    Industries
    Notable Project

    ustwo partnered with a large bank to assist with a geolocation-based project. The team provided UX strategies to use in the development of the prototype. They pleased the client with their productive work ethic and range of skills.

    “Their ability to move very quickly was something that set them apart when we were observing how they work. They had a fantastic developer with us early who was great regarding business.” — Executive Manager, Large Bank

  • 22
    $5,000+
    10 - 49 Employees
    London United Kingdom

    Authentic Studio is a creative agency founded in 2010 run by a team of less than 50. Headquartered in London, with an office in Hong Kong, Authentic Studio provides custom software development, UX/UI design, and web development services for small businesses as well as mid-market and large firms. They have experience working with clients from the fields of financial services, education, and automotive.

    Clients
    J.P. Morgan Asset Management
    HSBC
    China Merchant Securities
    Industries
    Notable Project

    Authentic Studio was approached by a business consultant for assistance in developing a business tool. The tool is designed for complaints of FCA-regulated companies. This complaint management tool needed design ideas, and Authentic Studio brainstormed some for the project. While the final product didn't utilize Authentic Studios' work, it laid the foundation for the entire project moving forward.

    "They’re very engaging and possessed the bandwidth to handle our project. They had the resources to easily scale up, even as a smaller company. We knew that they could always accommodate our demands." - Business Architect, Consulting Firm

  • 23
    $10,000+
    10 - 49 Employees
    London United Kingdom

    vinille is a design agency based in Tallinn, Estonia with over 10 experts. Founded in 2019, they offer branding, business consulting, and product design solutions for mid-market and enterprise-level clients in the industries of financial services and e-commerce.

    Clients
    Bang & Olufsen
    Bocktailed
    Chopard
    Industries
    Notable Project

    vinille developed a mobile app for a business services company. The app was built to showcase the company’s vision and concept. The company is satisfied with the results.

    “Very effective and efficient.” - Account Director, Business Services Company

  • 24
    $10,000+
    10 - 49 Employees
    London United Kingdom
    We Are Kitty is a small London, United Kingdom-based user experience design company. Founded in 2017, the team provides ux/ui design, e-commerce development, web design, web development, and more.
    Industries
    Notable Project

    A household staff recruitment agency hired Kitty to rebrand the company and develop their website from scratch. The goal was to improve customer and candidate conversions.

    "I couldn't be happier with the outcome."

  • 25
    $10,000+
    2 - 9 Employees
    Shoreditch United Kingdom

    Impact Media is an enterprise-level WordPress web design and support agency based in Wickford, UK, with an office in Shoreditch, UK. The agency, founded in 2003, is a team of less than ten who provide WordPress web development and design, and UX/UI design services to small and midmarket companies. 

    Clients
    Bakels
    Vetro Tooing
    Grouts The Bakers
    PG Global
    Industries
    Notable Project

    Impact Media was hired by a Fintech Startup Company to construct the frontend of the Company's website. They also provided SEO services and tracked the Company's engagement metrics on Google Analytics. The MVP frontend website was able to organically drive traffic. This led to the Company investing more into their app, creating more opportunities for investment. 

    "Their knowledge of WordPress went above and beyond our needs, and they still achieved everything quickly." - CMO, Fintech Company 

  • 26
    $75,000+
    10 - 49 Employees
    London United Kingdom

    Glance Creative Ltd. is an app development firm founded in 2016. Based in London, the team of 10 specializes in mobile app development, UX/UI and wearable app development. They mainly serve small business and midmarket clients in the entertainment, media and consumer products industries. 

    Clients
    The Times
    Canon
    Universal Music
    The Sun
    Industries
    Notable Project

    Glance Creative worked with a military post office by creating a mobile app. This app provided customers with military shipping protocol information ranging from prohibited items to overseas shipping costs based on weight and size. The team offered the best combination of cost, quality, and experience.

    "Glance Creative designed an app with a clean, intuitive look that provided a wealth of information to our customers." – Technical Director, British Military Agency

  • 27
    $5,000+
    2 - 9 Employees
    Croydon United Kingdom

    ONYX is a UX/UI design firm based in Mumbai, India. Their team of fewer than 10 serves primarily small and midmarket businesses across industries such as financial services, IT, e-commerce, and business services. They were founded in 2018.

    Clients
    Walmart
    NSF
    Pepperfry
    Accenture
    Industries
    Notable Project

    ONYX provided outsourced UX/UI design services to a digital marketer's nutritionist client. The team worked to revamp the website in order to improve lead generation and conversion. Their efforts accomplished the goals of the project. 

    "As the digital marketer for this client, I keep track of this web portal for more than last 14 months before the redesign was done. After the redesign, within 4 months, the number of visitors was almost three times, the inquiries for slimming program got almost doubled from the website's contact form by two times." — Founder, Digital Marketer

  • 28
    $10,000+
    2 - 9 Employees
    London United Kingdom

    Furthermore is a digital transformation agency located in London. Founded in 2013, they employ five staff specializing in service design and product strategy for small and midmarket companies, typically in education, health and hospitality. Services include business transformations, design experiments, content strategy, data analysis, and front-end and app prototyping.

    Clients
    GroHappy
    dormakaba
    JustGroup
    Industries
    Notable Project

    Furthermore provided branding and web development services for a government-owned IT and services company. They ran workshops to produce a brand profile, then supported efforts to develop the new site and add content. Users have been delighted with the easy-to-navigate site, remarking on its improved design for information gathering.

    “Everything was communicated clearly and Furthermore made sure to provide subject matter experts to work with our team. They presented information in a professional way, especially around content development.” – Head, IT and Services Company

  • 29
    $10,000+
    2 - 9 Employees
    London United Kingdom

    RGB team is a digital design agency founded in 2017 run by a team of fewer than 10 people. Based in London, with an office in Instanbul, they provide UX/UI design solutions for small and medium-sized businesses in the fields of business services and e-commerce, with their UX services focused on UX strategy, usability testing, and user research.

    Clients
    APS Garden Machinery
    Balabam
    Anne Bebek
    Industries
    Notable Project

    RGB team was hired by a pizza restaurant to improve the design of their online booking platform. RGB team made a user-friendly design for the app, which increased traffic on the website by 15-20%. The system itself has improved greatly, according to the owner of the restaurant.

    "Korkmaz is a man of his word. Whatever he has promised, he will do. That's important in this business. They're honest, punctual, and come at a good value. " - Owner, Pizza Restaurant

  • 30
    $1,000+
    10 - 49 Employees
    SURBITON United Kingdom

    The House is a digital branding agency founded in Surbiton, England in 2009 with no more than 50 members. They offer branding, UX/UI design, and marketing strategy solutions for clients in the fields of education, business services, and consumer products.

    Clients
    QS
    NHS
    Emerge
    Industries
    Notable Project

    The House provided marketing and branding consultancy solutions for a civic and social org. The org needed help through consulting services to enter the UK market. The org was satisfied with The House’s services.

    “We kept in constant communication with The House, and they’d often visit the office space of our partners.” - Former Programmes Manager, Civic and Social Org

Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT