Top 100 User Research Agencies in the United Kingdom
March 2023Looking for a top user research agency in the United Kingdom?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in United Kingdom. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best United Kingdom User Research Companies
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1
- $50,000+
- 10 - 49 employees
- London, United Kingdom
Lighthouse is a specialist UX and UI design agency, founded in London but now working together from all over the globe.
Founded in 2008, the Lighthouse team use cutting edge design, collaboration and experience to solve the most complex problems. Lighthouse partner with both well-established enterprise businesses seeking to inject life into under-performing applications, and funded startups ready to progress their product. These are typically headed up by seasoned founders who love the process as well as the outcome.Clients
- Total
- John Lewis
- Red Bull
- PayPoint
Industries
Visit SiteNotable Project
Lighthouse has redesigned a recruiting platform’s website. They’ve also collaborated with part of the frontend development using Ruby on Rails. Lighthouse has conducted market research and client interviews.
“I’m most impressed with Lighthouse’s in-depth understanding of our business.”
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2
- $5,000+
- 10 - 49 employees
- London, United Kingdom
Based in London, UK, Creative Navy's team of about 10 employees focuses entirely on UX/UI design. This agency works across a broad spectrum of industries, partnering with startups as well as established brands on mobile apps (iOS, Android, etc.), web and native apps (macOS, embedded, devices), and other projects.
Clients
- Jaguar
- Philips
- Bosch
- Discovery Channel
Industries
Visit SiteNotable Project
A management and scheduling software company was looking to improve their UX/UI design. Creative Navy used Figma to deliver a collection of wireframes and a complete style guide for the application.
“They had a strong portfolio within our domain — it was their main differentiator.”
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3
- $1,000+
- 10 - 49 employees
- London, United Kingdom
UX Connections is a design agency founded in London in 2013 with fewer than 50 experts. They specialize in UX/UI design, market research, and digital strategy solutions for clients ranging from small firms to large companies.
Clients
- Immediate Media
- Ladbrokes
- ASOS
- News UK
Industries
Visit SiteNotable Project
UX Connections redesigned the fundamental user journey across a PropTech company's platform. They conducted a discovery session and reviewed the client's platform before working on the new user journey.
"I was genuinely very happy with all they did."
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4
- $25,000+
- 10 - 49 employees
- London, United Kingdom
Founded in 2018, Together is a creative agency. Their team of around 10 employees is based in London. They focus on web development and design and branding.
Clients
- Mosaic
- SeedLegals
- Amazon
- Coast
Industries
Visit SiteNotable Project
A brand, naming, and language studio was looking to supplement their branding and web design efforts, so they hired Together to develop the strategy, design, assets, and website of one of their customers.
"We think very highly of them, and we hope to work with them again in the future."
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5
- $10,000+
- 10 - 49 employees
- London, United Kingdom
Limeup is a Product Design Studio headquartered in London, United Kingdom. It was founded in 2019 and has since grown to over 20 employees and helped over 50 companies create stellar designs for their products. They primarily serve clients from Fintech and Gambling industries.
Clients
- Connect44
- Nexte
- Pokerhouse
- Koto English
Industries
Visit SiteNotable Project
Limeup was hired by a health tech startup for web design services. The team handled every stage of the project.
"Everything was simple and clear."
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6
- $10,000+
- 10 - 49 employees
- London, United Kingdom
Launched in 1991, Make it Clear is a UX agency. The small London, United Kingdom-based team provides ux/ui design, marketing strategy, digital strategy, graphic design, and more.
Clients
- Cambridge University Press & Assessment
- Spamhaus Technology
- UserZoom
Industries
Visit SiteNotable Project
Make It Clear was hired by a technology consultancy to design and develop an application that allowed users to customize sneakers for an exhibition they were running.
"They were fantastic throughout."
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7
- $100,000+
- 50 - 249 employees
- Lurgan, United Kingdom
GCD is a custom software development company. Established in 1999, the team specializes in custom software development, ux/ui design, application management & support, mobile app development, and more. Their small company is Lurgan, United Kingdom-based.
Industries
Visit SiteNotable Project
GCD has developed a library’s WordPress website and their digital platform in PHP with a CollectionIndex+ API. The two platforms are integrated, allowing users to browse the client’s collection on the frontend.
“GCD is approachable and easy to work with.”
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8
- $50,000+
- 50 - 249 employees
- Bristol, United Kingdom
Torchbox is a web design agency launched in 2000. The firm focuses on web design, web development, ux/ui design, pay per click, and more and has a midsize team.
Industries
Visit SiteNotable Project
A global campaign organization collaborated with Torchbox for social media marketing. The team audited various social media channels, provided insights and recommendations, and created a content strategy.
"They delivered clear recommendations on content performance."
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9
- $25,000+
- 10 - 49 employees
- Martlesham, United Kingdom
Coderus is a software and mobile app development company based in Martlesham Heath, U.K., with offices in Cambridge and Norwich, U.K. The company, founded in 1998, has a team of more than 30 that provides mobile app development, IoT development, UX/UI design, product design, IT strategy consulting, wearable app development, and application testing services. Coderus serves small and larger-sized companies in various industries that include consumer products & services.
Clients
- INEOS Team UK (America's Cup)
- EO Charging
- Bowers & Wilkins
- ELGA Veolia
Industries
Visit SiteNotable Project
Coderus provides software development resources to augment a digital commerce platform's in-house team. Their seasoned expert is working in Swift on iOS to revamp and update the mobile app's architecture.
"Their flexibility and adaptability to our projects are great."
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10
- $50,000+
- 10 - 49 employees
- London, United Kingdom
NEVERBLAND is a web development firm. They provide web development, web design, ux/ui design, custom software development, and more and were launched in 2010. Their small team is London, United Kingdom-based.
Clients
- Togetherall
- Lick
- MyTrees
- Bulb
Industries
Visit SiteNotable Project
NEVERBLAND has developed a mobile app for a pharmaceutical collaborative strategic platform. They’ve worked on the UX/UI design and started building the product for iPhone, iPad, and desktop devices.
“Their interpretation of our needs and the design are exceptional.”
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11
- $1,000+
- 10 - 49 employees
- Warrington, United Kingdom
Atomic Digital Marketing is a digital marketing agency headquartered in Stretton Warrington, United Kingdom. Founded in 2016, their team of 4 provides SEO, web design, PPC management, and social media marketing. Their specialties are WordPress development and Facebook advertising.
Clients
- Rocambolesque
- Enbi Global Inc
- Savants UK
- The Student Lawyer
Industries
Visit SiteNotable Project
Atomic Digital Marketing redesigned the UI/UX of an SEO agency's website. They delivered wireframes, design concepts, and custom themes. From there, the team developed, tested, and optimized the new website.
"They took the time to understand my vision for the website."
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12
- $5,000+
- 2 - 9 employees
- London, United Kingdom
Burst Digital is a web design company in London, United Kingdom. They offer web design, graphic design, web development, digital strategy, and more and were launched in 2018.
Clients
- Vivienne Westwood - The Vivienne Foundation
- Lucinda Green
- Clean Kitchen
- Verity Bowditch
Industries
Visit SiteNotable Project
Burst Digital is helping a digital marketing agency develop and design their website from scratch. They’re also helping the client create their brand guidelines and logo.
"They’ve been very helpful and responsive throughout the engagement."
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13
- $25,000+
- 2 - 9 employees
- London, United Kingdom
Super User Studio is a design consultancy headquartered in London, with an office in Bath, United Kingdom. Since 2008, their small team of 9 has been specializing in UX/UI design for mainly enterprise-level clients. They primarily serve clients in the business services and financial services industries.
Clients
- Capita
- Dunnhumby
- Gain Theory
- Acturis
Industries
Visit SiteNotable Project
Super User Studio has designed the UI/UX of a software development company’s app. The team has also conducted discovery sessions and user interviews while creating wireframes to help develop the product.
“What they’ve brought to the table in terms of knowledge is hard for anyone else to match.”
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14
- $10,000+
- 10 - 49 employees
- London, United Kingdom
Hiyield is a small website development firm located in St. Austell, United Kingdom. Launched in 2018, the team focuses on web development, custom software development, ux/ui design, application management & support, and more.
Industries
Visit SiteNotable Project
Hiyield developed a website for a climate change think tank. They also provided support during a company event, ensuring the website was compatible with the correct server and technology.
"Hiyield excellently developed and managed the site."
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15
- $75,000+
- 10 - 49 employees
- London, United Kingdom
Glance Creative Ltd. is an app development firm founded in 2016. Based in London, the team of 10 specializes in mobile app development, UX/UI and wearable app development. They mainly serve small business and midmarket clients in the entertainment, media and consumer products industries.
Clients
- The Times
- The Sun
- Universal Music
- Lucozade
Industries
Visit SiteNotable Project
Glance has helped a social networking platform develop the MVP of their iOS app. The team handles the UI/UX design and backend development efforts using various technologies: Golang, AWS, and Firebase.
"We’ve been extremely happy with their services."
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16
- $10,000+
- 2 - 9 employees
- London, United Kingdom
Precode, an user experience design company, was established in 2018. They are in London, United Kingdom and have a small team. Their services include ux/ui design.
Clients
- Aviva
- Apple
- Audi
- AXA
Industries
Visit SiteNotable Project
An engagement security company hired Precode to design their enterprise software's UI/UX components. The team worked on making the product easy to use and transforming a complex UI design into a simple one.
"Precode's skills and experience are top-notch, and the level of quality they provide is exceptional."
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17
- $25,000+
- 2 - 9 employees
- Plymouth, United Kingdom
Elixel is an UX design company. Their small team is in Plymouth, United Kingdom. Their services include ux/ui design, mobile app development, web design, and web development. The company was established in 2012.
Industries
Visit SiteNotable Project
Elixel designed interactive wireframes for a palletized goods distributor. These wireframes served as a UI/UX design prototype for the development of an Android and iOS mobile app for signature collection.
“Elixel showed an impressive keenness to understand our business to ensure that what they were doing fit our purpose.”
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18
- $50,000+
- 2 - 9 employees
- London, United Kingdom
Digiruu is a digital firm founded in 2016 run by a team of fewer than 10 professionals. Based in London, the company lends their expertise in mobile app development, UX/UI design, and web design to clients ranging from startups to large enterprises, working in various industries such as consumer products, advertising, and media.
Clients
- Pretty Lavish
- ByErim
- The Climate Week NYC
- Subconsciously
Industries
Visit SiteNotable Project
A parenting app provider hired Digiruu to develop a prototype and website they could use to pitch their ideas to investors. They explored the HLRs, designed the app, and built the prototype and website.
"Digiruu were a total delight to work with — their knowledge, expertise, commitment, and service were faultless."
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19
- $50,000+
- 50 - 249 employees
- York, United Kingdom
Netsells is an app development agency based in York, UK. The agency was founded in 2009 and now employs a team of about 30. Netsells specializes in mobile app development, but also provides web development and UX/UI design services. Most of Netsell's clients are small to midmarket businesses.
Clients
- Hiscox
- Uber
- Trainline
- Warburtons
Industries
Visit SiteNotable Project
A software development company partnered with Netsells Group with creating a fitness mobile app that helps users track their fitness goals. They were chosen for their record as an MVP development leader.
"Their honesty and transparency are extremely commendable, working as true partners at every stage of the process."
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20
- $1,000+
- 10 - 49 employees
- London, United Kingdom
The House is a digital branding agency founded in Surbiton, England in 2009 with no more than 50 members. They offer branding, UX/UI design, and marketing strategy solutions for clients in the fields of education, business services, and consumer products.
Clients
- QS
- NHS
- Jisc
- MTV
Industries
Visit SiteNotable Project
A construction materials metasearch engine hired The House London to launch the first version of their mobile app. The goal of the project was to target tradespeople across the UK.
"They do their job really well as we get some good practices and experience that we use till now."
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21
- $10,000+
- 50 - 249 employees
- London, United Kingdom
Fourmeta is an e-commerce development firm founded in 2017. In London, United Kingdom, their midsize team offers e-commerce development, ux/ui design, and web development.
Industries
Visit SiteNotable Project
Fourmeta helped a marketing company completely refactor the web app of their newly acquired business. They performed the front- and backend development and optimized the existing documentation.
"I was very happy with the amount of communication and forecast from the project lead and their on-time delivery."
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22
- $5,000+
- 2 - 9 employees
- Brighton, United Kingdom
MAJOR is a small web development firm. Headquartered in Brighton, United Kingdom, the agency was founded in 2007. Their team focuses on web development, branding, web design, and custom software development.
Industries
Visit SiteNotable Project
MAJOR built a website for a trade union. They initially conducted user research before designing and developing the site.
"I found working with MAJOR very easy, and their responsiveness was at an utmost professional level."
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23
- $25,000+
- 10 - 49 employees
- London, United Kingdom
We Are Kitty is a small London, United Kingdom-based user experience design company. Founded in 2017, the team provides ux/ui design, e-commerce development, web design, web development, and more.
Industries
Visit SiteNotable Project
A gaming company hired We Are Kitty to provide SEO and content development. Their efforts include keyword research and paid media activities to drive organic traffic and new players to the client's site.
"They're very cost-effective, and I enjoy working with them."
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24
- $10,000+
- 10 - 49 employees
- London, United Kingdom
Founded in 2017, LoveGunn is a London-based branding and design firm. Their team of fewer than 10 serves small to midmarket businesses across a range of industries. Services include branding as well as web, UX/UI, and graphic design.
Clients
- Chelsea Football Club
- Jungle Creations
- Iconic Labs
- Jealous Sweets
Industries
Visit SiteNotable Project
A luxury vacation company hired LoveGunn for branding services. They were tasked with rebranding the company and the website, including design elements like logo, colors, photos, and overall tone.
"LoveGunn is creatively one of the top agencies in London."
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25
- $10,000+
- 2 - 9 employees
- London, United Kingdom
LION+MASON is an UX design agency. Founded in 2016, the team provides ux/ui design. Their small firm is London, United Kingdom-based.
Clients
- Johnson & Johnson
- Harley Davidson
- Saint James's Place
- Barnett Waddingham
Industries
Visit SiteNotable Project
A media company hired LION+MASON to design and develop a custom app. The goal was to transform the client's analytics workflows; they delivered visual key workflow mock-ups and Figma wireframes.
"They had a flexible, collaborative approach tailored to our unique culture and starting point."
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26
- $10,000+
- 2 - 9 employees
- London, United Kingdom
Caboodle UX Studio is a design company located in Winchester, Hampshire, England. Their team of around five employees provides UX/UI services and custom software development for businesses of all sizes. Primarily, they work in the financial and consumer services industries.
Clients
- AllianceBernstein
- Visa
- Ipsos Mori
- EMVCo
Industries
Visit SiteNotable Project
Caboodle UX/UI Studio developed a WordPress website in line with a theater company’s rebranding. The team built the site on WordPress and now actively hosts and updates its functionalities.
"I’ve worked in marketing for many years, but I’ve never seen such a highly personalized client service like theirs."
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27
- $25,000+
- 2 - 9 employees
- London, United Kingdom
Fortnight is a boutique design and development studio based in Manchester, U.K., with offices in London and New York. The studio, founded in 2014, has a team of more than ten that provides mobile app development, branding, product design, web design, and UX/UI design services to small and larger-sized companies.
Clients
- OnePlus
- Bumble
- Thursday
- Simba Sleep
Industries
Visit SiteNotable Project
Fortnight helped a cinema marketing company develop the UI/UX designs for their platform. The project included discovery, user journey mapping, UI/UX design, and prototyping, using Figma as the main technology.
“They were a great design partner and understood our requirements very well.”
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28
- $25,000+
- 50 - 249 employees
- London, United Kingdom
Propeller is a web design and development company that was founded in 2000. Headquartered in London, with another office in New York, they have a team of over 55. They specialize in e-commerce development, email marketing, web design, and SEO or clients in the hospitality, leisure, consumer products, and retail industries.
Clients
- Azzuri Restaurant Group
- Twinings
- Young's Pubs
- MWELL - Kellogg's
Industries
Visit SiteNotable Project
Propeller designed a website for a nail and beauty salon. After learning the client's goals, the team integrated a third-party booking platform into the site.
"They were quick and efficient."
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29
- $5,000+
- 2 - 9 employees
- London, United Kingdom
The Design Laboratory is a London-based design studio. Their team of fewer than 10 was founded in 2017 and serves businesses of all sizes across a range of industries. Design services include UX/UI, logo, web, graphic, and product and packaging.
Clients
- Dom Perignon
- Samsonite
- Method
- Sunglasses Hut
Industries
Visit SiteNotable Project
An e-bike fleet provider needed to change their business after the pandemic. The Design Laboratory provided branding services, changing the name, logo, and colors and creating the new branding guidelines.
“The brand they created was complete and exciting from a creative standpoint.”
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30
- $10,000+
- 2 - 9 employees
- London, United Kingdom
Browser London is a digital product agency based in London, United Kingdom. This company has 11 employees and was founded in 2008. Services offered by Browser London include UI/UX design, web design, and custom software development for companies of all sizes.
Clients
- Mayor of London
- Lightning API
- Shell
- NHS
Industries
Visit SiteNotable Project
A technology company hired Browser London for frontend development. They built an interface using PHP to connect with an Elasticsearch backend, allowing a graphical visualization of analytics from the frontend.
"They involved us in their systems from the get-go — it was quite refreshing."
Most Reviewed User Research Company in United Kingdom
Check out an User Research Company in United Kingdom with the most new reviews in the past 12 months.
User Research Company
United Kingdom
- 11 8 new reviews
- 12 8 new reviews
- 13 8 new reviews
- 14 8 new reviews
- 15 8 new reviews
