Headquartered in San Francisco, Wizeline is a global technology services provider with delivery centers in Mexico, Colombia, Spain, and Vietnam. Since its founding in 2014, Wizeline has grown to over 1,300 employees specializing in product/platform development, UX design, data & AI, cloud & DevOps, and product evolution services.
Arc XP partners with Wizeline to improve, implement, and support its digital experience platform, which hosts an average of 1.5 billion unique visitors per month. Arc launched its partnership with Wizeline in August 2019, focused on platform support. Over time, the partnership expanded to include professional services that could scale with Arc’s sales efforts, enabling new customers on Arc’s platform to receive custom development support from a Wizeline team with deep platform expertise. Today, Arc also leverages Wizeline’s capabilities for core platform development and product evolution.
“No matter the project or task, Wizeline met our success criteria. For the support team, we focused primarily on the throughput of response, manageable backlogs, and client satisfaction. For professional services, we looked at on-time, on-scope product delivery with a staffing model designed to achieve that. In our newer platform engagements, we are also focused on on-time delivery but with an eye to our company growth projections. Within a week or sprint, we have team velocity KPIs and expectations around quality, and Wizeline has a track record of exceeding them." Zach Perry, VP of Platform Engineering, Arc XP
