Top 20 Call Center Services in Mumbai

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Top 20 Call Center Services in Mumbai

June 2022

Looking for a top voice service and call center company in Mumbai?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Mumbai. 

List of the Best Mumbai Voice Services Providers

  • 1
    • $5,000+
    • 10 - 49 employees
    • Navi Mumbai, India

    Nisos Technologies is a digital innovation lab headquartered in Navi Mumbai, India with an office in Brooklyn, NY. Founded in 2012 and currently employing around 25 professionals, Nisos works primarily with small businesses in the health care and medical industries. The team specializes in web development and mobile app development services.

    Clients

    • Amazon
    • vFit Technologies
    • Gigaspaces
    • Mt Sinai Hospitals

    Industries

    Notable Project

    The client is an organic kitchen and grocer based in New York City. The client hired Nisos Technologies to develop their app and website, which needed to reflect inventory in real-time.

    "Nisos Technologies was knowledgeable and very quick to respond."

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  • 2
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India

    With offices in Mumbai and New Delhi, India, Cosmic Sounds - Dubbing Voice Over is an audio & video localization and translation services company. Since 2008, their small team of six has been specializing in voice services and other digital marketing efforts for primarily small businesses. 

    Clients

    • DHIRA
    • WHO
    • Akshay Kumar
    • Bloodshot

    Industries

    Notable Project

    Cosmic Sounds - Dubbing Voice Over Company was hired by a digital marketing company for their voiceover work. The client needed voice overs translated into different languages. The engagement remains ongoing, as the team delivers quality work with no issues.

    "Their work is so good." – Senior Manager, Digital Marketing Company

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  • 3
    • $1,000+
    • 50 - 249 employees
    • Navi Mumbai, India

    StatByte Marketing Solutions is a marketing firm based in Navi Mumbai, India, and founded in 2019. Their team of over 10 offers voice services, back-office services, and market research solutions for various clients. They work with small and mid-market firms.

    Clients

    • Gridlines LLP

    Industries

    Notable Project

    An acrhitectural company hired REVIT to help with finding new clientele and closining newer sales.

    "The team is effecient."

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  • 4
    • Scheduling

      3.0
    • Quality

      3.0
    • Cost

      3.0
    • NPS

      3.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Athena BPO is a domestic BPO based in Mumbai and Bangalore, India. Founded in 1990, Athena provides voice/call center services and non-voice BPO/back office services.

    Industries

    Notable Project

    Athena BPO supplies a business service with payment processing capabilities, which includes handling general billing of claims and directing payments. Since engaging with Athena, the client has seen faster billing, and praises Athena BPO's competitive rates.

    "They save me time and allow me to see more clients, saving me hundreds." - Director, Business Service

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  • 5
    • Scheduling

      3.5
    • Quality

      4.0
    • Cost

      4.0
    • NPS

      4.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Based in Mumbai, India, Exactus is a legal process outsourcing services firm founded in 1995. The team of 34 specializes in non-voice BPO/back office services, voice service, and translation. They serve clients in the legal industry. 

    Industries

    Notable Project

    Exactus worked on legal process outsourcing for a financial services firm. The client was impressed with the team's work. 

    "They do a great job." — Finance Associate, Financial Services Organization

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  • 6
    • $100,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Firstsource Solutions is a large call center company headquartered in London , United Kingdom; Louisville, Kentucky; Mumbai, India and Muntinlupa City, Philippines. The team offers voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and business consulting.

    Industries

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  • 7
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Excel Infoways, Ltd. Is a midsize Mumbai, India-based non-voice bpo/back office services and phone answering service. The team provides non-voice bpo/back office services and voice services.

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  • 8
    • $1,000+
    • 250 - 999 employees
    • Navi Mumbai, India

    XtraNet Tech is a call center service. They are based in Bhopal, India; Bhopal, India and Navi Mumbai, India and have a midsize team that provides voice services, HR services, and non-voice bpo/back office services. The agency was founded in 2002.

    Industries

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  • 9
    • $5,000+
    • 50 - 249 employees
    • Mumbai, India

    Founded in 2001, i2c World Inc. Is a non-voice bpo/back office services and phone answering service. The midsize team offers non-voice bpo/back office services and voice services. The firm is based in new York, New York and Mumbai, India.

    Industries

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  • 10
    • $1,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Integreon is a legal services company founded in 1998. Their headquarters is in New York, with multiple offices worldwide in Mumbai, India, Beijing, China, Johannesburg, South Africa, Makati, Philippines and London. Their team of over 1,000 employees offers non-voice BPO/back office services, voice services, and transcription. They primarily work with clients in the financial, business, and legal industries.

    Clients

    • Microsoft
    • Cognizant Technology Solutions

    Industries

    Notable Project

    Integreon helped a global financial services firm to comply with new regulatory requirements. They led the adoption and implementation of new data visualization tools. This reduced the time and resources spent on the client.

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  • 11
    • Undisclosed
    • 250 - 999 employees
    • Mumbai, India
    Established in 2017, Yellow Umbrella Services is an event marketing & planning company. Their midsize team is in Mumbai, India. Their team specializes in event marketing & planning, digital strategy, call center services, advertising, and more.
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  • 12
    • $10,000+
    • 2 - 9 employees
    • Mumbai, India

    Located in Mumbai, India, Market Resonance is a small answering service company. They focus on voice services, IT strategy consulting, and market research and were founded in 1999.

    Industries

    Visit Site
  • 13
    • Undisclosed
    • 50 - 249 employees
    • Mumbai, India

    Krono is a midsize call center located in Mumbai, India. Launched in 2006, the team provides call center services, advertising, branding, social media marketing, and more.

    Industries

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  • 14
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India

    VertexInfocom is a CRM consulting and SI company. Their small team is in Mumbai, India. The agency specializes in CRM consulting and SI, non-voice bpo/back office services, IT managed services, and voice services.

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  • 15
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Based in Jaipur, India; Mumbai, India; Bengaluru, India and دبي, United Arab Emirates, QDegrees Services is a midsize business consulting company. Founded in 2013, the team offers business consulting, market research, non-voice bpo/back office services, and voice services.

    Industries

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  • 16
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India

    Veenus Group of Compnanies is a call center. The small team is based in Mumbai, India. Their services include voice services, non-voice bpo/back office services, HR services, and finance & accounting outsourcing (FAO).

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  • 17

    Worked with Shakti Enterprise Translation Services?

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    Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Mumbai, India

    Founded in 1985, Shakti Enterprise Translation Services is a translation company. They are in Mumbai, India; Bengaluru, India; Pune, India and Hyderabad, India and have a small team. Their services include translation, voice services, and transcription.

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  • 18
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Grazing Minds is a corporate training company established in 2018. They are based in Mumbai, India and have a midsize team. The company specializes in corporate training, HR services, commercial financing, funding, & investment, IT strategy consulting, and more.

    Industries

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  • 19

    Worked with Phonologies (India) Private Limited?

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    Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Navi Mumbai, India

    Located in Navi Mumbai, India, Phonologies (India) Private Limited is an answering service. Launched in 2001, the small team provides voice services and application management & support.

    Industries

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  • 20
    • $1,000+
    • 10 - 49 employees
    • Kalyan, India

    Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.

    Industries

    Notable Project

    Tasks Expert- A Virtual Assistant Company provided a social media virtual assistant for a consulting company. They were tasked mainly with creating and designing graphics for Instagram, Facebook, and Twitter.

    "They worked on our requests in their time zone and determined the perfect timing to connect with us easily."

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  • 21
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Pride BPO is a business process optimization firm of around 50 employees. Their headquarters is in New York, with multiple Indian offices in Chennai, Mumbai, and Vadodara. Founded in 2006, they offer voice services to clients in the financial, healthcare, and business industries.

    Industries

    Notable Project

    An insurance carrier hired Pride BPO to increase employee productivity and decrease turnaround time. Pride BPO designed and implemented an outsourced solution to support bookkeeping, cash application, and payroll preparation. The Pride BPO solution achieved a 50% cost savings and reduced turnaround time for the client.

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  • 22
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Navi Mumbai, India

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Clients

    • MSME
    • BSNL
    • TIMEX
    • HudCo

    Industries

    Notable Project

    Go4Customer provides call center services.

    "The workflow was perfect."

    Visit Site

Need help selecting a company?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

Tell us about your project