Top 20 Call Center Services in Tampa

AMBS provides 24/7 customer support for a commercial flooring company in Michigan. The client needs to maintain an emergency line for customers with water damage or other urgent matters, and saves money with AMBS answering calls. The AMBS team worked with the client to establish a workflow for responding to emergencies and make sure they could provide adequate service. The partnership has helped the client earn several jobs they otherwise may have missed after hours.

"The level of training for each employee is remarkable. Everyone that we speak to seems to have been briefed on our business, which is important for serving our needs. Their price is also impressive." – Vice President, Commercial Flooring Company

AnswerFirst provided seasonal call answering service for a legal firm with 300 daily inbound calls. They were efficient and saved the client $200 per month. 

"The efficiency is the main strength." — Manager, Legal Firm

Vozova provided outbound voice solutions for a data solutions company. The company needed assistance with communicating with their customers. Vozova has helped run a campaign for the company for around two years.

“Their team can make adjustments to make a campaign successful.” - Vice President, Data Solutions Company

Perfect Data Entry provided database management and development for a firm in the automotive industry. The client needed consistent daily support for a short-term project, but wanted to avoid the complications of working with and training temporary employees for data entry. Perfect Data Entry's team was able to complete the project in less time than a full-time employee, saving over $3,000 on various in-house expenses.

"I think it has worked well for our company. We have saved a lot of money rather than hiring one employee to come in a few hours a week. We are able to turn our work into them and get the work completed without having to onboard an employee." — Customer Service Manager, Automotive Firm

Respect.Studio provides ongoing digital marketing and social media services for the company. The team handles the LinkedIn strategy and lead generation for the client.

"They have a constant desire to test and optimize different approaches."

SYKES helped a large retailer prepare for its seasonal demands. The company implemented its SKYESHome solution, which is a work-at-home system that involves hiring strategy, a training program, and flexible network and infrastructure. Ultimately, the company gave their retail client the fast and competent service they needed to meet the seasonal demand.

Alltek Services provides IT services for a real estate agency. They have installed a new IT infrastructure and have been working with their main software company as support. 

"They give great quality service with great attention to detail."