Top 60 Business Processes Outsourcing (BPO) Companies in Michigan

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Top 60 Business Processes Outsourcing (BPO) Companies in Michigan

The Best of January 2025

Looking for a top business process outsourcing company in Michigan?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Michigan BPO Services

  • 1
    (9 Reviews) 4.5
    • Timeliness

      4.4
    • Service Excellence

      4.5
    • Value

      4.4
    • Would Recommend

      4.6
    • Undisclosed
    • 1,000 - 9,999 employees
    • Gwinn, MI

    Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

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    Clients

    • Crate&Barrel

    Industries

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  • 2
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Jackson, MI

    AMBS Call Center provides voice services from its Jackson, Mich. headquarters and additional locations in Grand Rapids, Mich. and Tampa, Fla. Founded in 1932, they have about 27 employees that serve a variety of clients in a range of sectors. 

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    Clients

    • Cadillac
    • Michigan State University
    • Caterpillar
    • Macallister

    Industries

  • 3
    (14 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.9
    • $5,000+
    • 10 - 49 employees
    • Walker, MI

    Real IT Solutions, Inc. is an IT services company based in Comstock Park, Mich. The company, founded in 2006, has a team of around ten that provides IT managed services, cybersecurity, cloud consulting & SI, IT strategy consulting, and voice services. Real IT Solutions serves small companies in various industries that include manufacturing.

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    Clients

    • Automatic Spring Products

    Industries

  • 4
    (3 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.8
    • Undisclosed
    • 50 - 249 employees
    • Ann Arbor, MI

    Otava (formerly NewCloud Networks) is a cloud services provider based in Englewood, CO. They were founded in 1988 and have a team of 41 employees. They specialize in cloud consulting, IT managed services, and cyber security for enterprise and midmarket clients in the financial services, healthcare, and IT industries. 

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    Clients

    • Beeline

    Industries

  • 5
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Detroit, MI
    Rock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
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  • 6
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Ann Arbor, MI
    Online VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
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    Industries

  • 7
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Wixom, MI
    Armored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
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  • 8
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Troy, MI
    Headquartered in Troy, Michigan, Advanced Customer Services is a Customer Service Outsourcing company. Founded in 1982, the team specializes in Customer Service Outsourcing and Call Center Services.
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  • 9
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Wixom, MI
    Midsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
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  • 10
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Sparta, MI

    Kinetix, LLC is a cybersecurity and IT managed services company in Sparta, Michigan and Canton, Michigan. The small firm was founded in 1991. Their team specializes in cybersecurity and IT managed services.

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    Industries

  • 11
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Highland Park, MI
    Dialog Direct is an answering service. Their large team is located in Highland Park, Michigan. Their team specializes in Call Center Services and Direct Marketing.
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  • 12
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Muskegon, MI
    LongerDays, a Back Office Outsourcing company, was launched in 2010. They focuses on Back Office Outsourcing and Call Center Services.
    Read More

    Industries

  • 13
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Southfield, MI
    Keizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
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  • 14
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • Rochester, MI
    Rochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
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  • 15
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • Flint, MI
    Bennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
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  • 16
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • West Bloomfield Township, MI
    PSI Contact Center is a call center company. Their midsize team is headquartered in West Bloomfield Township, Michigan and offers Call Center Services. The agency was founded in 1984.
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  • 17
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Wyoming, MI
    Located in Wyoming, Michigan and Natchez, Mississippi, Loss Prevention Services, LLC is a call center. Established in 2009, the team provides Call Center Services and Business Consulting.
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  • 18
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • Canton, MI
    Answering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
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  • 19
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Cadillac, MI
    Hitech PTAC Services Michigan is a Cadillac, Michigan-based Engineering company. Established in 2008, the team offers Engineering and Environmental Consulting.
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  • 20
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Harper Woods, MI
    Clementine Live Answering Service is a call center company. The Harper Woods, Michigan-based team focuses on Call Center Services.
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  • 21
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Oscoda, MI
    Crusecom is a call center. They are located in Oscoda, Michigan and have small team. Their team specializes in Call Center Services.
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  • 22
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Madison Heights, MI
    Directele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
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    Industries

  • 23
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Dearborn, MI
    Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
    Read More

    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Harbor Springs, MI
    The Wisdom Link, Inc. Is a small Business Consulting company founded in 2002. Their services include Business Consulting and Sales Outsourcing.
    Read More
  • 25
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Troy, MI
    SunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
    Read More
  • 26
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Grand Rapids, MI
    1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.
    Read More
  • 27
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Lansing, MI
    Gladstone printing services is a small graphic design company. Launched in 2002, the team specializes in Graphic Design and Logo.
    Read More

    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Clio, MI
    Strategic Market Solutions, LLC is a Clio, Michigan-based branding firm. The team offers Branding and Sales Outsourcing.
    Read More
  • 29
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Grand Rapids, MI
    Applied Innovation, an IT managed services company, was founded in 1987. The midsize team offers IT managed services and Cybersecurity.
    Read More

    Industries

  • 30
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Ann Arbor, MI
    AdvantageCS is an IT managed services company. Established in 1979, their team focuses on IT managed services and Custom Software Development.
    Read More

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