Top 10 Business Processes Outsourcing (BPO) Companies in Charlotte

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Top 10 Business Processes Outsourcing (BPO) Companies in Charlotte

The Best of March 2024

Looking for a top business process outsourcing company in Charlotte?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Charlotte BPO Services

  • 1
    (2 Reviews) 1.8
    • Timeliness

      3.3
    • Service Excellence

      1.8
    • Value

      1.5
    • Would Recommend

      2.0
    • $5,000+
    • 50 - 249 employees
    • Charlotte, NC

    Gungho Marketing , an email marketing and sales outsourcing company, is based in , United Kingdom. The firm offers email marketing and sales outsourcing and has a midsize team.The firm was established in 2007.

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    Industries

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  • 2
    (7 Reviews) 4.6
    • Timeliness

      4.4
    • Service Excellence

      4.6
    • Value

      4.5
    • Would Recommend

      4.7
    • Undisclosed
    • 50 - 249 employees
    • Gastonia, NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

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    Clients

    • Robert R. McGill Air Conditioning INC
  • 3
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Waxhaw, NC
    Heyou.ai is a phone answering service in Waxhaw, North Carolina. The firm offers call center services, customer service outsourcing, sales outsourcing, and ai consulting and has a small team.The firm was launched in 2023.
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  • 4
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Huntersville, NC
    Launched in 2010, S & E Group, LLC is a human resources company. They are headquartered in Huntersville, North Carolina; Slocomb, Alabama; Orange Park, Florida and Wichita, Kansas and have a small team. The agency specializes in HR services, non-voice bpo/back office services, and voice services.
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    Industries

  • 5
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Charlotte, NC

    Answering service Globalfaces Direct was established in 2012. The midsize team offers call center services and financial consulting. The agency is headquartered in Toronto, Canada and Charlotte, North Carolina.

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  • 6
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Cornelius, NC

    Answering service company ProphetLogic was launched in 2017. Their small team is headquartered in Allentown, Pennsylvania and focuses on voice services.

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    Industries

  • 7
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Charlotte, NC

    Since starting out in 2004, Rize has expanded to several locations across the globe, including Charlotte, NC, California, Australia, and India. They have established themselves as a global leader in web and mobile development, but their team of 23 also does IT consulting, strategy, data management, and cloud services. 

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    Clients

    • appminds
    • ilabs
  • 8
    (6 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      5.0
    • $50,000+
    • 250 - 999 employees
    • Salisbury, NC

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

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    Industries

  • 9
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Charlotte, NC
    Stratifyd is an artificial intelligence company established in 2015. The small team provides Artificial Intelligence, voice services, and marketing strategy. The firm is headquartered in Charlotte, North Carolina.
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  • 10
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • Freelancer employees
    • Charlotte, NC
    Swarm Strategy Co, a corporate training company, was founded in 2020. The small team provides corporate training, business consulting, and non-voice bpo/back office services. The agency is located in Oakland, California.
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  • 11
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Boiling Springs, SC
    Answering service Bidslot Marketing, LLC was established in 2009. The small Boiling Springs, South Carolina-based team specializes in call center services.
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  • 12
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Clemmons, NC
    CKV Solutions, LLC, a small email marketing company, is based in Clemmons, North Carolina. They focus on email marketing, sms marketing, social media marketing, web development, and more and were established in 2013.
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