Top 9 Business Processes Outsourcing (BPO) Companies in Charlotte

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Top 9 Business Processes Outsourcing (BPO) Companies in Charlotte

February 2023

Looking for a top business process outsourcing company in Charlotte?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Charlotte BPO Services

  • 1
    • $1,000+
    • 10 - 49 employees
    • Huntersville, NC
    Launched in 2010, S & E Group, LLC is a human resources company. They are headquartered in Huntersville, North Carolina; Slocomb, Alabama; Orange Park, Florida and Wichita, Kansas and have a small team. The agency specializes in HR services, non-voice bpo/back office services, and voice services.

    Industries

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  • 2
    • Undisclosed
    • 50 - 249 employees
    • Charlotte, NC
    Gungho Marketing , an email marketing and sales outsourcing company, is based in , United Kingdom. The firm offers email marketing and sales outsourcing and has a midsize team.The firm was established in 2007.

    Industries

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  • 3
    • Scheduling

      4.4
    • Quality

      4.6
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Gastonia, NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

    Clients

    • Robert R. McGill Air Conditioning INC

    Notable Project

    AnswerLive handles the after-hours answering services for an outpatient treatment center. Their team fields hospital phone calls and then relays the information via text to the on-call clinician.

    “They’re willing to work through any barriers or issues we have.”

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  • 4
    • Undisclosed
    • 50 - 249 employees
    • Charlotte, NC

    Since starting out in 2004, Rize has expanded to several locations across the globe, including Charlotte, NC, California, Australia, and India. They have established themselves as a global leader in web and mobile development, but their team of 23 also does IT consulting, strategy, data management, and cloud services. 

    Clients

    • appminds
    • ilabs

    Notable Project

    An anonymous advice sharing platform needed help getting on their feet, and decided to hire Rize. They did web development using PHP and also created their iOS and Android apps. 

     

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  • 5
    • Undisclosed
    • 10 - 49 employees
    • Charlotte, NC
    Stratifyd is an artificial intelligence company established in 2015. The small team provides Artificial Intelligence, voice services, and marketing strategy. The firm is headquartered in Charlotte, North Carolina.
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  • 6
    • $10,000+
    • 10 - 49 employees
    • Cornelius, NC

    Answering service company ProphetLogic was launched in 2017. Their small team is headquartered in Allentown, Pennsylvania and focuses on voice services.

    Industries

    Notable Project

    ProperLogic provides lead generation services to an investment firm. They identify targeted outbound prospects; once they identify prospects they set up meetings between the target and the client. 

    "They have the best people and are really focused on doing a great job for their clients."

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  • 7
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 250 - 999 employees
    • Salisbury, NC

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

    Industries

    Notable Project

    GCS Agents provided existing content to help a business identify their new direction for their materials. It served as a base for them to modify and distribute across the company. 

    "They really wanted us to be successful and understood our situation."

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  • 8
    • Undisclosed
    • Freelancer employees
    • Charlotte, NC
    Swarm Strategy Co, a corporate training company, was founded in 2020. The small team provides corporate training, business consulting, and non-voice bpo/back office services. The agency is located in Oakland, California.
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  • 9
    • Undisclosed
    • 10 - 49 employees
    • Boiling Springs, SC
    Answering service Bidslot Marketing, LLC was established in 2009. The small Boiling Springs, South Carolina-based team specializes in call center services.
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