Top 20 Business Processes Outsourcing (BPO) Companies in Charlotte

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Top 20 Business Processes Outsourcing (BPO) Companies in Charlotte

The Best of July 2025

Looking for a top business process outsourcing company in Charlotte?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Charlotte BPO Services

  • 1
    (2 Reviews) 1.8

    Timeliness

    3.3

    Service Excellence

    2.3

    Value

    1.5

    Would Recommend

    2.0
    $5,000+
    50 - 249 employees
    Charlotte, NC

    Gungho Marketing , an email marketing and sales outsourcing company, is based in , United Kingdom. The firm offers email marketing and sales outsourcing and has a midsize team.The firm was established in 2007.

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    Industries

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  • 2
    (7 Reviews) 4.6

    Timeliness

    4.4

    Service Excellence

    4.6

    Value

    4.5

    Would Recommend

    4.7
    Undisclosed
    50 - 249 employees
    Gastonia, NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

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    Clients

    Robert R. McGill Air Conditioning INC
  • 3
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Waxhaw, NC
    Heyou.ai is an answering service company. The small Waxhaw, North Carolina-based team provides Call Center Services and Customer Service Outsourcing. The firm was founded in 2023.
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  • 4
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10 - 49 employees
    Huntersville, NC
    In Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
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    Industries

  • 5
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Charlotte, NC
    Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
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  • 6
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    10 - 49 employees
    Cornelius, NC

    Answering service company ProphetLogic was launched in 2017. Their small team is headquartered in Allentown, Pennsylvania and focuses on voice services.

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    Industries

  • 7
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Charlotte, NC
    Rize, a midsize Back Office Outsourcing company, is based in Hyderabad, India and Charlotte, North Carolina. Their services include Back Office Outsourcing and IT strategy consulting.
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    Clients

    appminds
  • 8
    (6 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    5.0
    $50,000+
    250 - 999 employees
    Salisbury, NC

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

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    Industries

  • 9
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    1,000 - 9,999 employees
    Charlotte, NC
    Apollo Retail is a large Market Research company based in Tampa, Florida and Charlotte, North Carolina. The team offers Market Research and Product Design.
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  • 10
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    10 - 49 employees
    Charlotte, NC
    Stratifyd is a Charlotte, North Carolina-based artificial intelligence firm. They offer Artificial Intelligence and Call Center Services.
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  • 11
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Charlotte, NC
    Leadorder.com is a Sales Outsourcing company launched in 2002. The agency offers Sales Outsourcing and Pay Per Click.
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    Industries

  • 12
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Huntersville, NC
    ZellDog Group is a Fractional CMO Services company. They were founded in 2018 and specialize in Fractional CMO Services and Branding.
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    Industries

  • 13
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10 - 49 employees
    Concord, NC
    Elevate and Delegate LLC is a Staffing company. Launched in 2021, the team focuses on Staffing and Recruiting. The agency is located in Concord, North Carolina.
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    Clients

    Dream World Passport GlennMo Home Services LTG Investments Get Green NOI

    Industries

  • 14
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    Freelancer employees
    Charlotte, NC
    Swarm Strategy Co is a Corporate Training & Coaching company. Their team is in Charlotte, North Carolina. The firm offers Corporate Training & Coaching and Business Consulting.
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  • 15
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Charlotte, NC
    In Vadodara, India and Charlotte, North Carolina, Bluegrey Technologies is a midsize social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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  • 16
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    2 - 9 employees
    Davidson, NC
    The Blacksand Group, a branding agency, was launched in 2024. The team specializes in Branding and Social Media Marketing and is located in Davidson, North Carolina.
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    Industries

  • 17
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    Freelancer employees
    Matthews, NC
    Launched in 2008, 3Bug Media is a small social media marketing agency based in Matthews, North Carolina. Their team provides Social Media Marketing and Search Engine Optimization.
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  • 18
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Cornelius, NC
    Lift Marketing Consulting is a Fractional CMO Services company. The Cornelius, North Carolina-based team provides Fractional CMO Services and Branding.
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  • 19
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    10 - 49 employees
    Boiling Springs, SC
    Bidslot Marketing, LLC is an answering service company. Their small team of employees is based in Boiling Springs, South Carolina. Their team focuses on Call Center Services.
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  • 20
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Clemmons, NC
    Established in 2013, CKV Solutions, LLC is an Email Marketing company. The small team focuses on Email Marketing and SMS Marketing.
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