Looking for a top usability testing agency in Melbourne?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates.

For example, let's say you're looking at Analytics and notice visitors to your website often visit one page only. You may hypothesize that your navigation is not user friendly. You could design and develop an updated navigation, or you could hold user tests to vet your hypothesis and get suggestions for navigation features your users need.

User testing may seem time consuming up-front, but it ultimately saves time and money later. For expert assistance, consider hiring a usability testing company. Usability testing services define test scenarios, identify test subjects, conduct the tests, and compile feedback for you.

To assist you in your search for a partner, we’ve compiled this list of the top usability testing companies in Melbourne. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best Melbourne Usability Testing Services

  • 1
    $50,000+
    50 - 249 Employees
    Chelsea Australia

    XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.

    Clients
    Google
    News Corp
    Automattic
    Rolling Stone
    Industries
    Notable Project

    XWP developed a WordPress plugin for a large tech company. The company had XWP write the code of the plugin. The plugin has since had over half a million installs since its release.

    “XWP is versatile in being able to identify external or internal talent needed at any moment in time for anything, from extra plugin development to catering an event and everything that happens in between.” - Partner Development Manager, Large Tech Company

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  • 2
    $10,000+
    10 - 49 Employees
    Melbourne Australia

    Founded in 2016, Appello Software is a software design and development company headquartered in Sydney, Australia. They also have other Austrailian offices in Newcastle, Brisbane and Melbourne, and an additional office in London.  Their team of 4 employees specializes in mobile app development, UX/UI design and mobile marketing. They primarily serve consumer products, entertainment and hospitality industries.

    Clients
    EY
    WeWork
    BlackRock
    Starbucks
    Industries
    Notable Project

    Appello software employed a diverse tech stack to make a mobile dating app for a social dating platform. They used the client’s designs and several complex algorithms to make a finished iOS app that matched users based on a suite of criteria, including proximity to other users, profile data, and engagement with the app. The app received positive reviews and received over 50,000 users after becoming available on the iOS app store.

    “I equate value to the rate at which a firm can produce quality products. By that measurement, Appello Software excels beyond the norm. They represent the difference between a good service provider and a great service provider.” – Chief Design Officer, Social Dating Platform

  • 3
    $25,000+
    10 - 49 Employees
    South Yarra Australia

    DreamWalk is an app development company headquartered in Melbourne, Australia that specializes in application testing, mobile app development, UX/UI design, and web development. Founded in 2009, the company is comprised of fewer than 10 employees. The travel division of a publishing house hired DreamWalk to create an iOS app that allows users to access travel guides at a cheaper cost.  The app was successful and was listed as a top 10 app in the Australian iTunes store. "DreamWalk was very accessible and it didn't try to hide anything from us." – Editor, Publishing House Coca-Cola, Melbourne University,  Holmesglen Institute, New Mexico Tourism 

    Industries
    Notable Project

    DreamWalk rebuilt existing mobile apps for a wedding planning platform. The team provided development, UI/UX designs, and testing services for the iOS and Android apps

    "They're clearly passionate about what they do and excel at delivering a quality product."

  • 4
    $10,000+
    10 - 49 Employees
    Melbourne Australia

    Exo Digital, an UX agency, is located in Docklands, Australia. The small agency was founded in 2019. Their team specializes in ux/ui design, branding, digital strategy, web design, and more.

    Industries
    Notable Project

    Exo Digital was hired by a SaaS security platform to provide branding and web design services. They developed the client's brand’s positioning and messaging and designed the site based on the partner's needs.

    "It was great to talk to someone in the same field as me."

  • 5
    $10,000+
    50 - 249 Employees
    Melbourne Australia

    XAM is a development agency based in Sydney, Australia. Founded in 2014 with around 20 members on their team, the agency specializes in web, mobile app, and custom software development. 

    Clients
    Telstra
    UGL
    Sydney Water
    Unilever
    Industries
    Notable Project

    XAM revamped a coaching mobile app after the client reviewed user feedback. The agency worked on restructuring the application and refreshing design elements. The new functions helped the app grow. 

    "Their skillset – from customer service to UX – has covered every aspect of the scope." – Founder, Coaching Mobile App

  • 6
    $5,000+
    2 - 9 Employees
    Cremorne Australia

    Ten Squared, a website development firm, was established in 2019. The company provides web development, web design, ux/ui design, digital strategy, and more and has a small team. The company is based in Cremorne, Australia.

    Industries
    Notable Project

    Ten Squared redesigned a coworking company's WordPress site. Then, they provided digital marketing services in order to increase the client's ranking on Google.

    "Whenever we found anything we wanted to change, we were able to contact them and have it fixed within the day."

  • 7
    $10,000+
    10 - 49 Employees
    West Melbourne Australia

    Pipelabs is an app and web product development and integration consultancy based in Melbourne, Australia, with an office in Auckland, New Zealand. The consultancy, founded in 2019, has a team of around ten that provides e-commerce development, custom software development, UX/UI design, web development, and mobile app development services to small and larger-sized companies in the e-commerce, financial services, and real estate industries.

    Clients
    Tommy Bahama Australia (Shopify eCommerce
    Apparel 21)
    Thirsty Camel Australia ecommerce store (Magento 2
    Drive Yello
    Industries
    Notable Project

    A retail business hired Pipelabs to develop and maintain its e-commerce solution within a short timeframe.The engagement involved integrating the Shopify frontend not only with the business's own ERP system (POS, financials, warehouse management, etc) but also the systems of the head office for access to all imagery, product details, etc. Pipelabs completed the project on time despite the tight deadline and the website was able to handle a greater-than-expected growth brought about by the COVID-19 pandemic.

    "We really feel as if the Pipelabs team is simply an extension of our own team." - Commercial Manager, Retail Business

  • 8
    $25,000+
    10 - 49 Employees
    Melbourne Australia

    JCH Media is a full-service digital agency based in Brisbane, Australia, with offices in Melbourne. Founded in 2003, their team of fewer than 10 employees provides web design, web development, digital strategy, marketing strategy, and IT strategy consulting services.

    Clients
    Yarra Trams
    Westpac
    Workpac
    Toll
    Industries
  • 9
    Undisclosed
    10 - 49 Employees
    Melbourne Australia
    Ladoo, an UX agency, was established in 2010. The small Melbourne, Australia-based team focuses on ux/ui design, web design, web development, email marketing, and more.
  • 10
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    Weave Web Communications

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    Undisclosed
    2 - 9 Employees
    Melbourne Australia
    Based in Melbourne, Australia, Weave Web Communications is a small UX design agency. They provide ux/ui design, search engine optimization, and web development and were founded in 2009.
  • 11
    Undisclosed
    50 - 249 Employees
    Cremorne Australia
    VERSA Agency, an UX agency, was launched in 2017. Their midsize team is located in Cremorne, Australia. The agency specializes in ux/ui design, branding, digital strategy, market research, and more.
  • 12
    business

    Pretzel Lab

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    Undisclosed
    50 - 249 Employees
    Melbourne Australia
    Located in Melbourne, Australia and Sydney, Australia, Pretzel Lab is an user experience design company. Founded in 2021, the midsize team provides ux/ui design, other design, and IT strategy consulting.
    Industries
  • 13
    $1,000+
    10 - 49 Employees
    Port Melbourne Australia

    EMarket Experts is a digital marketing agency located in Melbourne. Founded in 2013, they have about 20 employees that specialize in PPC, SEO, web design, and social media marketing. 

    Clients
    Blueys Boat House
    APT Design
    Aura Decorating & Painting
    Future Wood
  • 14
    Undisclosed
    10 - 49 Employees
    Melbourne Australia
    Solentive is a small custom software development firm. They specialize in custom software development, mobile app development, digital strategy, ux/ui design, and more and were founded in 1993. The firm is in Darlinghurst, Australia; Melbourne, Australia and Brisbane City, Australia.
  • 15
    $1,000+
    10 - 49 Employees
    Clarinda Australia
    Mitash Digital is an e-commerce development company launched in 2007. They are in Clarinda, Australia and Jaipur, India and have a small team. The company focuses on e-commerce development, ux/ui design, web design, web development, and more.
    Industries
  • 16
    $10,000+
    10 - 49 Employees
    Hawthorn East Australia
    Founded in 2008, The Data Duck is a software development company. They are located in Hawthorn East, Australia and have a small team. The company focuses on custom software development, ux/ui design, Artificial Intelligence, mobile app development, and more.
    Industries
  • 17
    $5,000+
    2 - 9 Employees
    Cremorne Australia
    Mindly Studio, an user experience design agency, was established in 2020. The firm specializes in ux/ui design, web design, content marketing, search engine optimization, and more and has a small team. The firm is located in Cremorne, Australia.
    Industries
  • 18
    $100,000+
    10 - 49 Employees
    Melbourne Australia
    UX design agency PENSO is based in Melbourne, Australia and Dubai, United Arab Emirates. The small agency was launched in 2012. Their team provides ux/ui design, digital strategy, business consulting, and marketing strategy.
  • 19
    Undisclosed
    10 - 49 Employees
    Collingwood Australia
    Conduct is a software development firm. Their small team is located in Collingwood, Australia and Surry Hills, Australia and specializes in custom software development, ux/ui design, digital strategy, and IT strategy consulting. The agency was founded in 2008.
    Industries
  • 20
    $10,000+
    10 - 49 Employees
    Melbourne Australia
    Launched in 2011, Adaptis GmbH is an user experience design company. They are located in Hanoi, Vietnam; Basel, Switzerland; Melbourne, Australia and Bangkok, Thailand and have a small team. The agency offers ux/ui design, mobile app development, web development, and web design.
    Industries
  • 21
    $1,000+
    50 - 249 Employees
    Melbourne Australia
    4 Way Technologies is an application development company. They offer mobile app development and were founded in 2012. Their midsize team is in Noida, India and Fremont, California.
    Industries
  • 22
    $10,000+
    10 - 49 Employees
    Footscray Australia
    2 Dam Creative is an UX design agency founded in 2009. The small team offers ux/ui design, web development, custom software development, and mobile app development. The agency is based in Footscray, Australia.
    Industries
  • 23
    Undisclosed
    50 - 249 Employees
    Cremorne Australia
    Advertising company Icon Agency is based in Cremorne, Australia; Deakin, Australia and Pyrmont, Australia. The agency provides advertising, ux/ui design, digital strategy, public relations, and more and is midsize.The agency was launched in 2002.
    Industries
  • 24
    $5,000+
    10 - 49 Employees
    Melbourne Australia
    Now Digital is a small Melbourne, Australia-based web development company. They offer web development, ux/ui design, digital strategy, IT strategy consulting, and more and were established in 2007.
    Industries
  • 25
    $1,000+
    2 - 9 Employees
    Carlton Australia
    Alyoop is an user experience design agency. The small team is based in Carlton, Australia. Their services include ux/ui design, web design, and product design.
  • 26
    $25,000+
    10 - 49 Employees
    Melbourne Australia
    Bright Labs is a small web development firm. Launched in 2004, the team offers web development, ux/ui design, search engine optimization, web design, and more. The agency is in Melbourne, Australia.
    Industries
  • 27
    $5,000+
    2 - 9 Employees
    Braybrook Australia
    Webplace Pty Ltd is a small application management & support company. Founded in 2003, the firm is in Braybrook, Australia. Their team focuses on application management & support, web development, web design, custom software development, and more.
    Industries
  • 28
    $25,000+
    10 - 49 Employees
    St Kilda Australia
    GREENLOGIC is a custom software development company in Wrocław, Poland and St Kilda, Australia. The small team provides custom software development, Artificial Intelligence, ux/ui design, e-commerce development, and more. The firm was founded in 2009.
    Industries
  • 29
    $10,000+
    2 - 9 Employees
    Abbotsford Australia
    The Natives is a branding firm. The small Abbotsford, Australia-based agency was launched in 2010. Their team focuses on branding, web design, ux/ui design, content marketing, and more.
    Industries
  • 30
    Undisclosed
    10 - 49 Employees
    Port Melbourne Australia
    24 Digital is a software development company. They provide custom software development, ux/ui design, digital strategy, business consulting, and more and were established in 2006. Their small team is in Port Melbourne, Australia; Surry Hills, Australia and Kwun Tong, Hong Kong.
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT