BotsCrew is an artificial intelligence development firm in Lviv, Ukraine. Founded in 2016, BotsCrew has 35 employees, and specializes in developing enterprise-grade chatbots for customer service and communication solutions. Their full range of solutions includes chatbot development, automated voice programming, and IoT bot development.
BotsCrew developed a chat script for a cafe concept startup based in the UK. The client wanted to build an ordering system based on AI principles, and BotsCrew offered them the best value after a proposal. BotsCrew's team built 2 automation suites for ordering and management, and provided implementation and testing services. The scripts are now the backbone of the client's operations; they take a critical role in the customer experience and daily management tasks.
"Their bots have become the core of our business and have had an immense impact. We’ve been able to run several successful events and outlets with the chatbot, with nearly 1,000 orders to date. Furthermore, we’ve secured several educational talks to showcase the technology to university students." — Co-Founder, UK Startup