BotsCrew

BotsCrew was hired by a chemicals and biotechnology company to create an educational chatbot for genetic test results. The project team, consisting of 6-10 employees, was tasked with creating chatbots that provided users with an easy-to-understand interpretation of complex test results. The key deliverables included improvements to both the front- and backend, creation of new chatbots for a wide range of patients, setting up analytics, and monitoring bot performance. The client chose BotsCrew due to their high ratings, budget-friendly pricing, great culture fit, and good value for cost.

In a separate project, BotsCrew was contracted by Pluggi, a software development company, to create an eCommerce tool for cannabis dispensaries. The aim was to develop a cost-effective and scalable AI Budtender widget that could generate relevant product recommendations. The BotsCrew team, which included a project manager, two developers, and an advisor from the CEO, was chosen due to their expertise in chatbots and eCommerce. The key deliverables included designing and developing the widget and making ongoing improvements in a timeline and cost-effective manner.

BotsCrew was also engaged by a healthcare company to implement generative AI approaches to improve customer onboarding. The project team, consisting of 2-5 employees, was tasked with integrating generative AI tools into a complex customer onboarding process to reduce manual customer service and unpaid consulting. The client chose BotsCrew for this project due to their prior successful relationship. The details of the scope of work were not disclosed.