The Best Answering Services Companies in The Bay Area

List of the Best San Francisco Answering Services Companies

Looking for top answering service in San Francisco?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.

To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in San Francisco. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

  • 1

    Smith.ai

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

    Notable Project

    Smith.ai provided ongoing call services for a law firm. They handled inbound and outbound calls, and also managed website chat and scheduled any consultations or calls. Working with Smith.ai enabled the client to scale its client base and revenue. 

    “When a call is transferred to me, people always give very positive feedback about their experience speaking with the Smith.ai team. People have spoken about how accommodating and nice they are, which makes me feel good. It’s been very helpful in our scaling efforts.” – CEO, Law Firm

    Former clients
    Hacking Law Practice
    Wondermint
    Merchbar
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Palo Alto, CA
    5.0
    5.0
    35 Clutch reviews
  • 2

    Kareo

    Kareo is a cloud-based medical technology platform based in Irvine, Calif., with offices in San Francisco, Las Vegas, Los Angeles, and Costa Rica. Founded in 2004, Kareo's team of 597 employees provides non-voice BPO/back office services and voice services to healthcare and medical related businesses.

    Notable Project

    Kareo was hired by a transportation company to assist with its medical billing needs, specifically the client's 401ks. Kareo's work enables the client to save 23 hours per month, while simultaneously allowing the client to offer for benefits to its employees.

    "Their service is very good." — Administration Manager, Transportation Company

    Former clients
    Capterra
    Software Advice
    C Net
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place San Francisco, CA
    4.0
    4.0
    1 Clutch review
    Awards

    United States Ambulatory EHR Enabling Technology Leadership Award (2018)

  • 3

    Exela (formerly SourceHOV)

    SourceHOV is a global transaction processing and enterprise information management company based in Irving, TX, with offices in Detroit, Los Angeles, and San Francisco. Founded in 2011, SourceHOV and its nearly 1,250 employees provide non-voice BPO/back office services and voice services.

    Notable Project

    SourceHOV worked took charge of a business services firm's business processes and operations support. SourceHOV's work saves the client 50-55 hours and $2,500 per month.

    "Communication is their strong suit." —Finance Manager, Business Services Company

    Former clients
    Albany Medical Center
    Healthnet PDM and Capitation
    Concentra
    Catholic Diocese of Austin
    $ $ $ $ $
    equalizer $1,000+
    group10,000+ Employees
    place San Francisco,
    4.5
    4.5
    1 Clutch review
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  • 4

    Numa

    Numa is an answering service based in Oakland, Calif., and founded in 2016. Their team of fewer than 50 specializes in voice services for clients ranging from small firms to large corporations in the fields of real estate, hospitality, and retail.

    Notable Project

    Numa provided text services for a salon. The salon needed a way for their clients to more efficiently communicate with them. Numa’s contributions resulted in an increase in client booking.

    “So far, we don't have any technical problem with Numa.” - Owner, Salon

    Former clients
    Emblush Beaute
    MW8 Apartments
    Potomac River Running, Inc.
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Oakland, CA
    5.0
    5.0
    5 Clutch reviews
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT