Top 20 Inbound Call Centers in Vietnam

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Top 20 Inbound Call Centers in Vietnam

The Best of November 2024

Looking for a top inbound call center in Vietnam?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Vietnam. 

List of the Best Vietnam Inbound Call Center Companies

  • 1
    (4 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Ho Chi Minh City, Vietnam

    In Ho Chi Minh City, Vietnam and Cebu City, Philippines, Innovature Consulting is an accounting company. Founded in 2015, the midsize team provides accounting, HR services, non-voice bpo/back office services, voice services, and more.

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    Industries

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  • 2
    (7 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.9
    • $5,000+
    • 50 - 249 employees
    • Ho Chi Minh City, Vietnam

    Designveloper is a software development company based in Ho Chi Minh City, Vietnam. Founded in 2013, this team of 43 offers web development, mobile app development, custom software development, UI/UX design, and voice services for clients. They work with small, mid market, and enterprise companies in the consumer products, information technology, business services, financial services, health care, and e-commerce industries.

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    Clients

    • LuminPDF

    Industries

  • 3
    (6 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      4.9
    • $10,000+
    • 1,000 - 9,999 employees
    • Ho Chi Minh City , Vietnam

    DIGI-TEXX is a business process outsourcing company based in Ho Chi Minh City, Vietnam, and was founded in 2003. Their team of 49 employees specializes in back-office services, voice services, and IT strategy consulting for small business and midmarket clients in the financial services and real estate industries. 

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    Industries

  • 4
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $5,000+
    • 50 - 249 employees
    • Hanoi, Vietnam

    LTS Global Digital Services is a data annotation services company based in Hanoi, Vietnam and Hanoi, Vietnam. The midsize firm was established in 2016. Their services include data annotation services, robotics process automation, IT managed services, call center services, and more.

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    Clients

    • Qualcomm

    Industries

  • 5
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 1,000 - 9,999 employees
    • Hoang Mai, Vietnam
    Pure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
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    Clients

    • Social Networks

    Industries

  • 6
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Ho Chi Minh City, Vietnam
    IT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
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    Industries

  • 7
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Ho Chi Minh, Vietnam
    THIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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    Industries

  • 8
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 1,000 - 9,999 employees
    • Ha Noi, Vietnam
    Customer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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    Clients

    • Uber

    Industries

  • 9
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Ho Chi Minh City, Vietnam
    Launched in 2015, South Telecom is a call center company. The team focuses on Call Center Services and CRM consulting and SI.
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  • 10
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Ho Chi Minh City, Vietnam
    FPT International Telecom is a phone answering service. The Ho Chi Minh City, Vietnam-based firm was launched in 2018. Their services include Call Center Services.
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  • 11
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Hồ Chí Minh, Vietnam
    P.A Việt Nam is a phone answering service based in Hồ Chí Minh, Vietnam and Hà Nội, Vietnam. They specialize in Call Center Services and Customer Service Outsourcing.
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  • 12
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Ho Chi Minh City, Vietnam
    CallUS Call Center is a call center service headquartered in Ho Chi Minh City, Vietnam. Their services include Call Center Services and Customer Service Outsourcing.
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  • 13
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Hà Nội, Vietnam
    Established in 2020, CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT, a midsize call center, is in Hà Nội, Vietnam. Their services include Call Center Services.
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  • 14
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Ho Chi Minh City, Vietnam
    ODS CLOUD is a call center company. They offer Call Center Services and Back Office Outsourcing and are based in Ho Chi Minh City, Vietnam.
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    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 1,000 - 9,999 employees
    • Ha Noi, Vietnam
    Founded in 2006, BELLSYSTEM24 VIETNAM is a large Market Research company. Their team specializes in Market Research and Call Center Services.
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    Industries

  • 16
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 10 - 49 employees
    • Da Nang City, Vietnam
    Y.digital Asia Co., Ltd is an artificial intelligence development company. The team offers Artificial Intelligence and Call Center Services and is in Da Nang City, Vietnam.
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  • 17
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 50 - 249 employees
    • Long Bien, Vietnam
    Tobpos Vietnam is a Back Office Outsourcing company. Their midsize team is based in Long Bien, Vietnam. Their services include Back Office Outsourcing and Translation.
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  • 18
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Hanoi, Vietnam
    Relia Vietnam JSC, a Market Research company, was established in 2009. The agency provides Market Research and Call Center Services, and is small.
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    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Hanoi, Vietnam
    Headquartered in Hanoi, Vietnam, Leap Steam is a Customer Service Outsourcing and Content Moderation Services company. They offer Customer Service Outsourcing and Content Moderation Services.
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  • 20
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Ha Noi, Vietnam
    NMS Callcenter is a Back Office Outsourcing company. Headquartered in Ha Noi, Vietnam, the agency provides Back Office Outsourcing and IT managed services.
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  • 21
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Ha Noi, Vietnam
    MP Telecom, a Customer Service Outsourcing company, was established in 2002. The large team offers Customer Service Outsourcing and Recruiting.
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  • 22
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Hanoi, Vietnam
    Accounting company Expertrans BPO was founded in 2005. The team specializes in Accounting and Business Consulting and is located in Hanoi, Vietnam.
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  • 23
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $100,000+
    • 10 - 49 employees
    • Ho Chi Minh City, Vietnam

    Swivelt is a Singapore-based marketing and digital strategy company that was founded in 2018. They also offer business consulting, HR, and voice services. They primarily work with midmarket businesses in the advertising, e-commerce, and business services industries. 

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    Clients

    • NetApp

    Industries

  • 24
    (12 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $100,000+
    • 10,000+ employees
    • Ho Chi Minh City, Vietnam

    TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.

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    Industries

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