
Top 30 Back Office BPO Services in Mumbai
March 2023Looking for a top non-voice BPO service provider in Mumbai?
Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations.
To assist you in your search for a partner, we’ve compiled this list of the top back office BPO companies in Mumbai. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Mumbai Back Office BPO Firms
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1
- $10,000+
- 250 - 999 employees
- Mumbai, India
Direction Software Solutions is a business consultancy based in Mumbai, India. Since 1999, their current team of over 800 has been specializing in IT managed services, custom software development and non-voice BPO services. They primarily serve midmarket clients in the financial services, media and real estate industries.
Clients
- Barclays Bank PLC
- Otto-Versand Gmbh Group
- Sodexo
- Bon Prix
Industries
Notable Project
Direction Software Solutions provides programming support and offers ideas for improving process efficiency, assisting with the entire in-house software suite. Resources scale flexibly to meet varying needs.
"They quickly got up to speed with mastering new technologies and fulfilling our needs."
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3
- $100,000+
- 10 - 49 employees
- Mumbai, India
Swivelt is a Singapore-based marketing and digital strategy company that was founded in 2018. They also offer business consulting, HR, and voice services. They primarily work with midmarket businesses in the advertising, e-commerce, and business services industries.
Clients
- NetApp
- StarHub
- Boost e-Wallet
- GMI
Industries
Notable Project
Swivelt was tasked with the B2B marketing for an IT software to increase brand awareness.
"Within 15 days, they managed to increase my brand awareness."
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4
- $1,000+
- 1,000 - 9,999 employees
- Mumbai, India
Athena BPO is a domestic BPO based in Mumbai and Bangalore, India. Founded in 1990, Athena provides voice/call center services and non-voice BPO/back office services.
Industries
Notable Project
Athena BPO supplies a business service with payment processing capabilities, which includes handling general billing of claims and directing payments. Since engaging with Athena, the client has seen faster billing, and praises Athena BPO's competitive rates.
"They save me time and allow me to see more clients, saving me hundreds." - Director, Business Service
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5
- $1,000+
- 50 - 249 employees
- Navi Mumbai, India
StatByte Marketing Solutions is a marketing firm based in Navi Mumbai, India, and founded in 2019. Their team of over 10 offers voice services, back-office services, and market research solutions for various clients. They work with small and mid-market firms.
Clients
- Gridlines LLP
Industries
Notable Project
A trade events organizer hired StatByte Marketing Solutions to conduct telemarketing for an industry event. The team campaigned for online registration and in-person attendance while managing the database.
"Their determination in working towards the success of the campaign was impressive."
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6
- $50,000+
- 10 - 49 employees
- Mumbai, India
Since its founding in 2019, the Mumbai-based team of about 50 at Custex has already become an established e-commerce service provider. They focus primarily on e-commerce development, non-voice BPO/back office services, and content marketing.
Clients
- Amazon- India
- Jumia- Africa
- Bigbasket
- Tatacliq
Industries
Notable Project
Custex created top-notch content as well as excellent photos for the company's app and site. The team aimed at increasing the revenue of the client.
"Their friendly and cooperative attitude was impressive."
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7
- $5,000+
- 10 - 49 employees
- Mumbai, India
Launched in 2011, Provirtualassistants is a non-voice bpo/back office services company. The company specializes in non-voice bpo/back office services, other digital marketing, social media marketing, web design, and more and has a small team. The company is located in Mumbai, India.
Industries
Notable Project
Provirtualassistants provided CRM services for a biotech company. They were assigned to send e-mails to potential clients, reply to existing clients, arranging calls, and more.
"They were very effective, hard-working, and kind."
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8
- $1,000+
- 10,000+ employees
- Mumbai, India
Hinduja Global is a non-voice bpo/back office services company. They are located in Mumbai, India; Princeton, New Jersey; El Paso, Texas and Quezon City, Philippines and have a large team. Their team provides non-voice bpo/back office services and HR services.Industries
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9
- $1,000+
- 1,000 - 9,999 employees
- Mumbai, India
Integreon is a legal services company founded in 1998. Their headquarters is in New York, with multiple offices worldwide in Mumbai, India, Beijing, China, Johannesburg, South Africa, Makati, Philippines and London. Their team of over 1,000 employees offers non-voice BPO/back office services, voice services, and transcription. They primarily work with clients in the financial, business, and legal industries.
Clients
- Microsoft
- Cognizant Technology Solutions
Industries
Notable Project
Integreon helped a global financial services firm to comply with new regulatory requirements. They led the adoption and implementation of new data visualization tools. This reduced the time and resources spent on the client.
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10
- $1,000+
- 2 - 9 employees
- Mumbai, India
Bodhi Global Solutions is a consulting company based in Princeton, New Jersey. They have about 20 employees that focus on the healtchcare, consumer products, and manufacturing industries. They provide non-voice BPO/back office services, voice services, and HR consulting & outsourcing capabilities.
Industries
Notable Project
Bodhi Global Solutions handled administrative and legal processes for a manufacturing company. They handled over 70% of the client's administrative work from legal process outsourcing and litigation support, to contract and document review and management, among other services.
"Their strengths are quality, fast performance, rapid adaptability with the working group, and a great analysis of the information." — Director, Manufacturing Company
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11
- $1,000+
- 50 - 249 employees
- Mumbai, India
YourDailyTask is a non-voice bpo/back office services company founded in 2008. The firm offers non-voice bpo/back office services, accounting, email marketing, search engine optimization, and more and has a midsize team. The firm is headquartered in Mumbai, India. -
12
- $5,000+
- 50 - 249 employees
- Mumbai, India
Founded in 2001, i2c World Inc. Is a non-voice bpo/back office services and phone answering service. The midsize team offers non-voice bpo/back office services and voice services. The firm is based in new York, New York and Mumbai, India.Industries
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13
- $1,000+
- 50 - 249 employees
- Mumbai, India
Based in Jaipur, India; Mumbai, India; Bengaluru, India and دبي, United Arab Emirates, QDegrees Services is a midsize business consulting company. Founded in 2013, the team offers business consulting, market research, non-voice bpo/back office services, and voice services.
Industries
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14
- Undisclosed
- 1,000 - 9,999 employees
- Mumbai, India
Launched in 1952, Bharat Petroleum Corporation Limited is a PR company. The large Mumbai, India-based team focuses on public relations, engineering, business consulting, back office outsourcing, and more. -
15
- $1,000+
- 2 - 9 employees
- Navi Mumbai, India
Writs Law Int. & Legal Counsels (UK) Ltd., a non-voice bpo/back office services and business consulting company, is based in London, United Kingdom. The small firm was founded in 2020. Their team focuses on non-voice bpo/back office services and business consulting.Industries
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16
- $1,000+
- 50 - 249 employees
- Mumbai, India
Based in Mumbai, India, Exactus is a legal process outsourcing services firm founded in 1995. The team of 34 specializes in non-voice BPO/back office services, voice service, and translation. They serve clients in the legal industry.
Industries
Notable Project
Exactus worked on legal process outsourcing for a financial services firm. The client was impressed with the team's work.
"They do a great job." — Finance Associate, Financial Services Organization
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17
- $5,000+
- 1,000 - 9,999 employees
- Mumbai, India
Datamatics Business Solutions Limited is a finance & accounting outsourcing (FAO) company. Established in 1982, the large firm is headquartered in Mumbai, India; New York, New York and Milton Keynes, United Kingdom. Their services include finance & accounting outsourcing (FAO), direct marketing, accounting, non-voice bpo/back office services, and more.Industries
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18
- Undisclosed
- 50 - 249 employees
- Mumbai, India
Custom software development company System Support Services was established in 1982. The midsize team focuses on custom software development, back office outsourcing, and document digitization & management. The company is located in Hamilton, Canada and Mumbai, India. -
19
- $1,000+
- 250 - 999 employees
- Mumbai, India
EPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a midsize business consulting company launched in 2008. Their services include business consulting. The firm is located in Mumbai, India.Industries
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20
- $10,000+
- 50 - 249 employees
- Mumbai, India
HNR Tech, a web design company, was established in 2013. The midsize Mumbai, India-based team offers web design, ux/ui design, web development, mobile app development, and more.
Industries
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21
- $1,000+
- 10 - 49 employees
- Mumbai, India
Live Virtual Assistants, a non-voice bpo/back office services company, is located in Mumbai, India. They offer non-voice bpo/back office services, web design, custom software development, digital strategy, and more and were established in 2019.Industries
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22
- $1,000+
- 10 - 49 employees
- Mumbai, India
NewGalexy is a non-voice bpo/back office services company in Glasgow, United Kingdom; London, United Kingdom; Northbridge, Australia and Mumbai, India. The small team specializes in non-voice bpo/back office services and was launched in 2012.Industries
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23
- Undisclosed
- 10 - 49 employees
- Mumbai, India
Launched in 1999, Alian Solutions is a small business consulting company. Their services include business consulting, back office outsourcing, and document digitization & management. The firm is based in Mumbai, India. -
24
- Undisclosed
- 2 - 9 employees
- Mumbai, India
Signatax Solutions, an accounting company, is headquartered in Mumbai, India. The small firm was launched in 2020. Their team offers accounting, finance & accounting outsourcing (FAO), non-voice bpo/back office services, and HR services.Industries
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25
- $1,000+
- 10 - 49 employees
- Mumbai, India
Veenus Group of Compnanies is a call center. The small team is based in Mumbai, India. Their services include voice services, non-voice bpo/back office services, HR services, and finance & accounting outsourcing (FAO). -
26
- $5,000+
- 10 - 49 employees
- Kalyan, India
Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.
Industries
Notable Project
Tasks Expert- A Virtual Assistant Company provides accounting, bookkeeping, and tax services for a bookkeeping company. They give weekly reports on the client's profit margin, income statement, and cash flow.
"I was blown away by their financial expertise."
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27
- $1,000+
- 50 - 249 employees
- Kalyan, India
Tasks Assistant is a non-voice bpo/back office services company established in 2014. The firm specializes in non-voice bpo/back office services, market research, search engine optimization, other digital marketing, and more and has a midsize team. The firm is located in Houston, Texas and Kalyan, India.
Industries
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28
- Undisclosed
- 10 - 49 employees
- Mumbai, India
Established in 2008, Aarav Software Services Pvt. Ltd. Is a non-voice bpo/back office services company. Headquartered in Mumbai, and Waukesha, Wisconsin, their small team offers non-voice bpo/back office services, ERP consulting and SI, IT managed services, IT strategy consulting, and more.
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29
- $1,000+
- 50 - 249 employees
- Thane, India
Non-voice bpo/back office services company Anderson Group was launched in 2005. In Luton, United Kingdom; Glasgow, United Kingdom; Taguig City, Philippines and Thane, India, their midsize team focuses on non-voice bpo/back office services, finance & accounting outsourcing (FAO), IT managed services, business consulting, and more.Industries