Top 20 Back Office BPO Services in Mumbai

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Top 20 Back Office BPO Services in Mumbai

July 2022

Looking for a top non-voice BPO service provider in Mumbai?

Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations. 

List of the Best Mumbai Back Office BPO Firms

  • 1
    • $10,000+
    • 250 - 999 employees
    • Mumbai, India

    Direction Software Solutions is a business consultancy based in Mumbai, India. Since 1999, their current team of over 800 has been specializing in IT managed services, custom software development and non-voice BPO services. They primarily serve midmarket clients in the financial services, media and real estate industries. 

    Clients

    • Barclays Bank PLC
    • Otto-Versand Gmbh Group
    • Sodexo
    • Bon Prix

    Industries

    Notable Project

    Direction Software Solutions assists with multiple initiatives of varying complexity across a long-term collaboration. Tools include an auction planning resource and extensive portions of an ERP system. 

    "Direction Software Solutions' performance has been very good."

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  • 2
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Mumbai, India

    PREMIUMHELP is a small non-voice bpo/back office services company launched in 2010. Their services include non-voice bpo/back office services, social media marketing, and graphic design. The agency is located in New York, New York.

    Industries

    Notable Project

    PREMIUMHELP was hired for SEO services for a consumer products company. They provided a VA that improved the Google search rankings and generated organic traffic. The VA managed other marketing tools, as well.

    "The skills and efficiency of my VA were commendable."

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  • 3
    • Scheduling

      4.5
    • Quality

      4.5
    • Cost

      4.5
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • Mumbai, India

    Bodhi Global Solutions is a consulting company based in Princeton, New Jersey. They have about 20 employees that focus on the healtchcare, consumer products, and manufacturing industries. They provide non-voice BPO/back office services, voice services, and HR consulting & outsourcing capabilities.

    Industries

    Notable Project

    Bodhi Global Solutions handled administrative and legal processes for a manufacturing company. They handled over 70% of the client's administrative work from legal process outsourcing and litigation support, to contract and document review and management, among other services.

    "Their strengths are quality, fast performance, rapid adaptability with the working group, and a great analysis of the information." — Director, Manufacturing Company

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  • 4
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 10 - 49 employees
    • Mumbai, India

    Swivelt is a Singapore-based marketing and digital strategy company that was founded in 2018. They also offer business consulting, HR, and voice services. They primarily work with midmarket businesses in the advertising, e-commerce, and business services industries. 

    Clients

    • NetApp
    • StarHub
    • Boost e-Wallet
    • GMI

    Industries

    Notable Project

    Swivelt did Salesforce integration and created a new CRM for an IT company. Their workflow was effective and their team delivered quickly. 

    "They made great software that makes the sales team's lives easier." – Business Development Manager, IT Services Company

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  • 5
    • Scheduling

      3.0
    • Quality

      3.0
    • Cost

      3.0
    • NPS

      3.0
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    • $1,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Athena BPO is a domestic BPO based in Mumbai and Bangalore, India. Founded in 1990, Athena provides voice/call center services and non-voice BPO/back office services.

    Industries

    Notable Project

    Athena BPO supplies a business service with payment processing capabilities, which includes handling general billing of claims and directing payments. Since engaging with Athena, the client has seen faster billing, and praises Athena BPO's competitive rates.

    "They save me time and allow me to see more clients, saving me hundreds." - Director, Business Service

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  • 6
    • $1,000+
    • 50 - 249 employees
    • Navi Mumbai, India

    StatByte Marketing Solutions is a marketing firm based in Navi Mumbai, India, and founded in 2019. Their team of over 10 offers voice services, back-office services, and market research solutions for various clients. They work with small and mid-market firms.

    Clients

    • Gridlines LLP

    Industries

    Notable Project

    An acrhitectural company hired REVIT to help with finding new clientele and closining newer sales.

    "The team is effecient."

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  • 7
    • $5,000+
    • 10 - 49 employees
    • Mumbai, India

    Launched in 2011, Provirtualassistants is a non-voice bpo/back office services company. The company specializes in non-voice bpo/back office services, other digital marketing, social media marketing, web design, and more and has a small team. The company is located in Mumbai, India.

    Industries

    Notable Project

    In need of a remote virtual assistant, an event planning business hired Provirtualassistants. They’re handling online research and administrative tasks.

    "They are a well-organized team."

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  • 8
    • Scheduling

      3.5
    • Quality

      4.0
    • Cost

      4.0
    • NPS

      4.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Based in Mumbai, India, Exactus is a legal process outsourcing services firm founded in 1995. The team of 34 specializes in non-voice BPO/back office services, voice service, and translation. They serve clients in the legal industry. 

    Industries

    Notable Project

    Exactus worked on legal process outsourcing for a financial services firm. The client was impressed with the team's work. 

    "They do a great job." — Finance Associate, Financial Services Organization

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  • 9
    • Scheduling

      5.0
    • Quality

      4.7
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Mumbai, India

    Since its founding in 2019, the Mumbai-based team of about 50 at Custex has already become an established e-commerce service provider. They focus primarily on e-commerce development, non-voice BPO/back office services, and content marketing.

    Clients

    • Amazon- India
    • Jumia- Africa
    • Bigbasket
    • Tatacliq

    Industries

    Notable Project

    The Custex team provides management and writing for all product descriptions on the website of an online grocery supermarket, helping to add and modify products whenever necessary. They have delivered 500 product descriptions so far and meet all of the client's requirements for the project.

    "Project management is handled nicely. We communicate twice a week. The turnaround time is as expected." — Content Manager, Grocery Company

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  • 10
    • $1,000+
    • 10,000+ employees
    • Mumbai, India

    Hinduja Global is a non-voice bpo/back office services company. They are located in Mumbai, India; Princeton, New Jersey; El Paso, Texas and Quezon City, Philippines and have a large team. Their team provides non-voice bpo/back office services and HR services.

    Industries

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  • 11
    • $1,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Integreon is a legal services company founded in 1998. Their headquarters is in New York, with multiple offices worldwide in Mumbai, India, Beijing, China, Johannesburg, South Africa, Makati, Philippines and London. Their team of over 1,000 employees offers non-voice BPO/back office services, voice services, and transcription. They primarily work with clients in the financial, business, and legal industries.

    Clients

    • Microsoft
    • Cognizant Technology Solutions

    Industries

    Notable Project

    Integreon helped a global financial services firm to comply with new regulatory requirements. They led the adoption and implementation of new data visualization tools. This reduced the time and resources spent on the client.

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  • 12
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India

    NewGalexy is a non-voice bpo/back office services company in Glasgow, United Kingdom; London, United Kingdom; Northbridge, Australia and Mumbai, India. The small team specializes in non-voice bpo/back office services and was launched in 2012.

    Industries

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  • 13
    • $5,000+
    • 50 - 249 employees
    • Mumbai, India

    Founded in 2001, i2c World Inc. Is a non-voice bpo/back office services and phone answering service. The midsize team offers non-voice bpo/back office services and voice services. The firm is based in new York, New York and Mumbai, India.

    Industries

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  • 14
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    YourDailyTask is a non-voice bpo/back office services company founded in 2008. The firm offers non-voice bpo/back office services, accounting, email marketing, search engine optimization, and more and has a midsize team. The firm is headquartered in Mumbai, India.

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  • 16
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India

    Veenus Group of Compnanies is a call center. The small team is based in Mumbai, India. Their services include voice services, non-voice bpo/back office services, HR services, and finance & accounting outsourcing (FAO).

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  • 17

    Worked with Datamatics Business Solutions Limited?

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    • $5,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Datamatics Business Solutions Limited is a finance & accounting outsourcing (FAO) company. Established in 1982, the large firm is headquartered in Mumbai, India; New York, New York and Milton Keynes, United Kingdom. Their services include finance & accounting outsourcing (FAO), direct marketing, accounting, non-voice bpo/back office services, and more.

    Industries

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  • 18
    • $10,000+
    • 50 - 249 employees
    • Mumbai, India

    HNR Tech, a web design company, was established in 2013. The midsize Mumbai, India-based team offers web design, ux/ui design, web development, mobile app development, and more.

    Industries

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  • 19
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Based in Jaipur, India; Mumbai, India; Bengaluru, India and دبي, United Arab Emirates, QDegrees Services is a midsize business consulting company. Founded in 2013, the team offers business consulting, market research, non-voice bpo/back office services, and voice services.

    Industries

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  • 20
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India

    Live Virtual Assistants, a non-voice bpo/back office services company, is located in Mumbai, India. They offer non-voice bpo/back office services, web design, custom software development, digital strategy, and more and were established in 2019.

    Industries

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  • 21

    Worked with Aarav Software Services Pvt. Ltd.?

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    • Undisclosed
    • 10 - 49 employees
    • Mumbai, India

    Established in 2008, Aarav Software Services Pvt. Ltd. Is a non-voice bpo/back office services company. Headquartered in Mumbai, and Waukesha, Wisconsin, their small team offers non-voice bpo/back office services, ERP consulting and SI, IT managed services, IT strategy consulting, and more.

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  • 22
    • $1,000+
    • 10 - 49 employees
    • Kalyan, India

    Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.

    Industries

    Notable Project

    Tasks Expert- A Virtual Assistant Company provided a social media virtual assistant for a consulting company. They were tasked mainly with creating and designing graphics for Instagram, Facebook, and Twitter.

    "They worked on our requests in their time zone and determined the perfect timing to connect with us easily."

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  • 23
    • Undisclosed
    • 2 - 9 employees
    • Mumbai, India

    Signatax Solutions, an accounting company, is headquartered in Mumbai, India. The small firm was launched in 2020. Their team offers accounting, finance & accounting outsourcing (FAO), non-voice bpo/back office services, and HR services.

    Industries

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  • 24
    • $1,000+
    • 50 - 249 employees
    • Kalyan, India

    Tasks Assistant is a non-voice bpo/back office services company established in 2014. The firm specializes in non-voice bpo/back office services, market research, search engine optimization, other digital marketing, and more and has a midsize team. The firm is located in Houston, Texas and Kalyan, India.

    Industries

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  • 25
    • $1,000+
    • 50 - 249 employees
    • Thane, India

    Non-voice bpo/back office services company Anderson Group was launched in 2005. In Luton, United Kingdom; Glasgow, United Kingdom; Taguig City, Philippines and Thane, India, their midsize team focuses on non-voice bpo/back office services, finance & accounting outsourcing (FAO), IT managed services, business consulting, and more.

    Industries

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Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

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