The Best Back Office BPO Firms in Hyderabad

Looking for a top non-voice BPO service provider in Hyderabad?

Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations.

To assist you in your search for a partner, we’ve compiled this list of the top back office BPO companies in Hyderabad. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Hyderabad Back Office BPO Firms

  • 1

    Invensis

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

    Notable Project

    A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

    "They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

    Former clients
    Groupon
    Sprint
    Web2Carz
    Wyndham
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Hyderabad, India
    4.8
    4.8
    4 Clutch reviews
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  • 2

    Quislex

    Quislex is a legal services provider based in New York but with secondary offices in Chicago, San Francisco, London, and Hyderabad, India. Founded in 2004, Quislex now features a team of more than 1,000 employees. They provide non-voice BPO/back office services to a variety of clients.

    Notable Project

    Quislex orchestrated a legal document processing and data purging project for a law firm that required extra assistance. Quislex worked in a particularly effective and thorough manner, improving the staff's relationships and alleviating a considerable amount of the firm's burden. 

    "They provide good service at a reasonable price." — Manager, Law Firm

    Former clients
    IAOP Global Outsourcing 100 (2016
    2017
    2018)
    ACC Value Champion (2018)
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Hyderabad, India
    5.0
    5.0
    1 Clutch review
  • 3

    VirtusaPolaris

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

    Notable Project

    A patron account services company hired VirtusaPolaris to build an answering service. VirtusaPolaris developed a fully automated answering machine that the client still uses to this day. The client was impressed with VirtusaPolaris's reliability and the success of the answering machine system.

    "This is a dependable telephone system, and it's reliability is excellent. We haven’t encountered any downtime." – IT Manager, Patron Account Services Company

    Former clients
    Pegasystems
    JPMorgan
    AIG
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Hyderabad, India
    5.0
    5.0
    2 Clutch reviews
    Awards

    American Business Awards: Most Innovative Technology Company of the Year (2017), , Pega Partner Award (2017 , Gold Stevie Winner (2017)

  • 4

    Srisys Inc

    Founded in 2001, Srisys Inc is an IT consulting and software development firm. Srisys Inc’s 65 employees can be found in its West Chester, Ohio headquarters or its additional offices in Cincinnati, Ohio and India. Srisys Inc provides voice/call center services, BPO and back office services, and HR consulting and outsourcing to the government and consumer and financial services companies.  

    Notable Project

    Srisys Inc worked with a healthcare company to implement a back office, data entry service. The service allows the company's medical professionals to spend more time focusing on their duties, rather than worrying about patient files.

    “Their [Srisys Inc’s] customer service is a huge strength of theirs. It is number one.” — Employee, Healthcare Company

    Former clients
    Cincinnati Parks
    Defense Finance and Accounting Service
    Elegant Nail & Beauty Supply
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Nacharam Hyderabad, TS, India
    4.2
    4.2
    3 Clutch reviews
  • 5

    Covent Informatics

    Covent Informatics is a software agency founded in 2015 with fewer than 50 experts. Based in Hyderabad, India, they offer web design, UX/UI design, and custom software development services for small businesses in the fields of advertising, arts, and business services.

    Notable Project

    Covent Informatics developed an inventory management system for a coconut coir factory. The system was meant to help supervise inventory, sales, and warehouse operations. The system now helps reduce paperwork for the factory.

    “Cost effective : 40% less than the other competitive products.” - Managing Director, Coconut Coir Factory

    Former clients
    Shanmugha Fibres and Coirs
    Shanmugha Organics
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place Hyderabad, India
    5.0
    5.0
    3 Clutch reviews
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT