Top 20 Phone Answering Services in China

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Top 20 Phone Answering Services in China

The Best of May 2024

Looking for a top answering service in China?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

List of the Best China Answering Services

  • 1
    (11 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.5
    • Would Recommend

      4.9
    • $50,000+
    • 10,000+ employees
    • Wei Fang Shi, China

    Welsend Telecom Co., Ltd. Is a CRM consulting and SI company. Their large team is in Weifang, China; Chengdu, China; Mianyang, China and Rizhao, China. Their services include CRM consulting and SI, voice services, and non-voice bpo/back office services. The firm was founded in 1999.

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    Industries

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  • 2
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • Undisclosed
    • 1,000 - 9,999 employees
    • Beijing, China
    Founded in 1999, Grow Force Technology Co., Ltd. Is a custom software development company. Their large team is based in Beijing, China and specializes in custom software development, web development, mobile app development, and call center services.
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    Industries

  • 3
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Hefei Shi, China
    Hefei Wisfly Information Technology Co., Ltd. Is an answering service established in 2007. The midsize Hefei Shi, China-based team specializes in call center services, IT managed services, custom software development, and customer service outsourcing.
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    Industries

  • 4
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10,000+ employees
    • Chengdu, China
    Qin Finance Technology Co., Ltd. Is an artificial intelligence development company. Their large team is headquartered in Chengdu, China and provides Artificial Intelligence, business consulting, voice services, and non-voice bpo/back office services. The company was launched in 2003.
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  • 5
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • He Fei Shi, China
    Anhui Dic Shujin Technology Co., Ltd. Is a midsize phone answering service. Founded in 2017, the agency is headquartered in He Fei Shi, China. Their services include call center services, BI & big data consulting & SI, and blockchain.
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    Industries

  • 6
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Hangzhou, China
    Sunyard (Hangzhou) Computer Services Co., Ltd. Is a customer service outsourcing company founded in 2008. Their large team is located in Hangzhou, China. Their services include customer service outsourcing, HR services, back office outsourcing, and call center services.
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    Industries

  • 7
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Shanghai, China
    HKT Teleservices (Shanghai) Co.Ltd. Is a midsize telephone answering service. The Shanghai, China-based firm was launched in 2015. Their services include voice services, branding, ux/ui design, non-voice bpo/back office services, and more.
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    Industries

  • 8
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Beijing, China
    Beijing Interactive CRM Technology Limited is a large business consulting company established in 2006. Their services include business consulting, HR services, voice services, and non-voice bpo/back office services. The firm is headquartered in Beijing, China.
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  • 9
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Shanghai, China

    CGP Shanghai, a HR agency, was founded in 2012. Their midsize team is based in Shanghai, China. Their services include HR services, IT staff augmentation, other IT consulting and SI, voice services, and more.

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    Industries

  • 10
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Shanghai, China

    Headquartered in Shanghai, China; Beijing, China and Jinan Shi, China, Shanghai Nanfang Xundian Communication Technology Co., Ltd. Is a midsize non-voice bpo/back office services company. Launched in 2002, the team provides non-voice bpo/back office services, HR services, and voice services.

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  • 11
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Shenzhen Shi, China
    Shenzhen 1011 Communication Technology Co., Ltd. Is a small call center company. The Shenzhen Shi, China-based agency was launched in 2019. Their services include call center services, cloud consulting & SI, Artificial Intelligence, and back office outsourcing.
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  • 12
    (12 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $100,000+
    • 10,000+ employees
    • Shanghai, China

    TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.

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    Industries

  • 13
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Suzhou Shi, China
    Custom software development company Virtual Era Financial Service (Suzhou) Co., Ltd. Is headquartered in Suzhou Shi, China. Launched in 2011, the small team focuses on custom software development, voice services, IT managed services, mobile app development, and more.
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    Industries

  • 14
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Beijing , China

    Integreon is a legal services company founded in 1998. Their headquarters is in New York, with multiple offices worldwide in Mumbai, India, Beijing, China, Johannesburg, South Africa, Makati, Philippines and London. Their team of over 1,000 employees offers non-voice BPO/back office services, voice services, and transcription. They primarily work with clients in the financial, business, and legal industries.

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    Clients

    • Microsoft

    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10,000+ employees
    • Su Zhou Shi, China

    Webhelp, a call center company, is located in Rīga, Latvia. The small firm was founded in 2000. Their team offers voice services and non-voice bpo/back office services.

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    Industries

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